Job Region: Gauteng

Job Description

POSITION PURPOSE

The purpose of the Technical Manager are tensure that technical services are managed and executed according teach account.

METHOD STATEMENT

Technical Managers (TM) will be provided with training on the Broll systems, Concept Evolution (CMMS) and the Broll Management Portal, in order tmanage tasks, approve orders and manage the day tday operations. Concept Evolution (CMMS) and the Broll Portal (Web interface) are twsoftware programs used by Broll tmanage our client requests and service delivery.
Each Technical Manager will be provided with a Broll cell phone, vehicle and laptop with 3G in order tperform their duties in remote areas and out of office.

REPORTING LINES

TM will report directly tthe Divisional Technical Manager (DTM) for all scope of works.
All correspondence tclient will be channelled through DTM.
All discrepancies relating tclient and contractors must be channelled through DTM.
Any unsafe aspect must be reported tDTM for action, Broll OHS for record keeping.

VEHICLES

Vehicle policy tbe signed and handed tthe Technical Manager. Make sure you familiarise yourself with the policy.
Broll vehicles are for official work only and nprivate passengers may be transported in a Broll vehicle.
Log sheets are tbe kept on a daily basis.
Vehicle checks and inspections are tbe done on a weekly basis tensure the vehicle is in a roadworthy condition and any dents or scratches are reported.
Any vehicle repairs or issues are tbe reported on the Risk Register on BOL.
The vehicle policy document will provide more detail on the reporting process.
Broll vehicles are tbe parked at the Broll premises afterhours and are not utilised as a commuting vehicle for Broll staff.
Ntraveling with any Broll vehicles are allowed without a WI issued ttravel tperform Broll duties. If you dnot have a WI ttravel you cannot travel with the Broll vehicle, this an additional WI for the client request logged.
Signed copy of the vehicle policy are tbe handed back tthe Divisional Technical manager and or HR.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

TECHNICAL SERVICES

The Technical Manager (TM) needs tensure that the services are managed and provided in accordance with the SLA signed between Broll and the client.

Management of client request/incident

All requests/incidents are logged via the Broll CMMS system – Concept Evolution.
The Contractor is tbe managed on a daily basis in Concept Evolution by the TM, tensure that work are attended tand completed on time.
All comments/events are tbe added on the system on a daily basis with regards twork in progress, and the client must be informed that attention is given tthe request/incident.
The TM has tensure that all detail of the request/incident is recorded on Concept Evolution events/comments, sthat ninformation gets lost.

SLA time lines

SLA time lines are measured in accordance with the agreed priority assigned tthe problem description associated tthe call received.
The TM has tensure that the calls are managed within these agreed SLA time lines. If the SLA time line cannot be achieved, then Concept Evolution must be updated with comments via an Event entry, with the reason for failure.
The Technical Manager must manage SLA progress reporting provided via Concept Evolution, as well as continuously managing the system, tensure that target completion dates of all open WI are managed before the set target completion dates and times fall due. If a set target date and time is missed, it constitutes a failed SLA for that call.
It is the responsibility of the TM tensure that the end-to-end process is followed tachieve completion and closure of each WI, and managing the various LOC [level of completion] stages and progress on the call.
It is the responsibility of the TM taction and close all WI’s before the set SLA timelines fall due.
In following up and closing all calls within the set SLA timelines, the TM is assisted by the Broll National Call Centre, however the TM remains responsible for the management of the contractor work activities and performance during the process.

Site inspections are tbe done on a regular basis and in accordance with the SLA

All sites are tbe visited as issued by Divisional Technical manager, and all priority sites as incidents occur.
All sites visits must be logged as WI’s on Concept Evolution and the relevant system application must be used tcapture all relevant data at each visit. (Down load APP)
All site condition audits and store inspections must be captured on the Mobile Audit APP and saved tthe ‘cloud’.
During these site visits the TM must report tthe site security, sign in the visitor book, as well as introduce himself tthe store manager. On leaving the premises, he must sign out again.
Once the inspection is completed, the TM must report back tthe store manager, as well as on his findings during the inspection.
All findings during the inspection are tbe logged/reported on Concept Evolution, and subsequently actioned tachieve resolution.(Quoted or actioned WI)
All site inspections and audits are tbe captured on the applicable Mobile APP in order tensure electronic recordkeeping and reporting of all audits, and tensure an end-to-end process on findings and subsequent WI’s logged as follow up actions tthe findings.
Route planning for site inspections needs tbe co-ordinated with the Divisional Technical Manager, tensure optimised time management and cost.

Asset Management ( Implemented at later Stage)

As tthe latest IS[international organization for standards], the FM standard is built from the asset you manage. It is therefore imperative that each TM must ensure that each site he manages has a full asset register that is verified and updated with each visit.
Broll is responsible for asset tagging and management of the client’s assets.

The equipment types which must be tagged (in line with the SLA):

Electrical distribution
HVAC and Refrigeration
Cooling towers – all types
Standby plants – that belongs tClient only
Vertical transport – not limited tonly escalators and lifts (government certificate numbers used that are displayed on units)
Fire-fighting equipment.(register)
Tanks external.
Roller shutter doors.
Bakery equipment
Deli Equipment
Bakery equipment
Fish shop equipment
Fire Panel
Alarm system
Plant visor
Plant room
Fire equipment valves
Backup fridges & freezers
Scales
Conveyers
Pallet jacks
Ladders
UPS system
Tills
Alone standing fridges (clients property)
Wine section – fridge
The Technical Manager is responsible ttag and create all new assets, and verify and audit all existing assets on site, by using the Mobile Asset APP that in turn updates all created and verified asset information in Concept Evolution.
All changes tequipment or assets (MAC – Movements, Additions, Changes), detected during site visits and falling within the Asset Tagging scope, have tbe updated on the Mobile Asset APP and verified on the APP at the same time.
The Asset Administrator will ensure that the Quality Verification process on changed assets/asset data is performed in Concept Evolution, but the TM must inform the Asset Administrator of all new stores being tagged and verified, and all existing stores being verified.
It is the responsibility of the TM tensure that all Corrective work invoices, Quotes and Service sheets are checked for the correct asset allocation and the applicable asset number, submitted by the contractor with the invoice. Any reports of asset numbers missing or that could not be found, must be followed up with the account manager and rectified as soon as possible.
The TM’s must ensure that any asset labels missing on assets, or where the asset label and the WI (PPM’s) don’t match, as reported by the contractor while doing the work, is dealt with in a reasonable time frame, either as an ad-hoc instance or scheduled in their next site visit tthe specific store.
If the same instances are detected by the TM himself while doing an inspection, he must re-tag the asset immediately or investigate the asset discrepancy, by liaising with the Asset Administrator.

Contractor management

Broll staff can dany site inspections or contractor management without a WI issues tdso. The Broll office support/ call centre will provide you with a WI in order for you to perform your duties if you cannot log the call yourself.
The TM needs tensure that the services provided by the contractor are in line with the client’s expectations, and are executed in accordance with approved quotes and within the agreed scope of services.
The TM needs tensure that the work executed on site, was correctly quoted by the contractor and correctly paid for by Broll – original quoted invoices are required by the client.
The TM must dat least one job observation per service provider per month on work performed by the service providers.( As per APP)
Documentation needs tbe submitted by the TM tprovide proof of job observations done, and this must be done via the Mobile APP facility.
Contractor Works Inspections need tbe done on all work exceeding R 25 000.00 per job, before the invoice from the service providers can be approved by the TM. Any work under R25 000.00 per job must alsbe inspected and audited on an ad-hoc basis, and this inspection can be after the fact.
It is the responsibility of the TM tensure that all approved invoices and quotes, contain/ reference the asset number, and that ninvoices are processed without an asset number provided.
The TM needs tbuild a relationship of honesty and trust with their contractors. The Broll business is only as good as the service that they receive from their service providers.
The TM must make sure that all safety compliance are adhered to, and they are entitled tperform checks on contractor safety files, and request the applicable qualifications of service providers.
The TM must report on any unsafe conditions during job observations and site inspections through their reporting structures, and further ensure that their findings are captured on the site inspection document or on the Mobile Audit APP.
The TM needs tensure that all steps are taken treduce cost, reduce breakdowns and implement improved business practices and processes to further reduce cost.
Broll staff is allowed treceive personal favours or financial benefits from service providers.
Any poor performance or bridge of business ethics from service providers needs tbe reported tDivisional Technical Manager and supply chain [Nicky Schmidt] that the performance issues can be dealt with factually.
Additional service provider requirements needs tbe reported tsupply chain sthat support can be given tthe TM, tprovide vetted service providers.
TM may not get involved in service provider costing and vetting as corporate governance guidance needs tbe applied through supply chain support – managed by Nicky Schmidt.
Fixed fees have been set with service providers linked tequipment type. Broll supply chain will manage the service provider allocations, based on regions, costing and turnaround time.

Work approval

The TM will approve all work done and invoices submitted by contractors on the Broll Portal, and check that service sheets are scanned with a store stamp and signed off. This approval must be done within a three day cycle from time of invoice submittal, as the approval by the TM will have an effect on payment timelines for the contractor.
The Broll office support will manage all PPM work schedules and costing approval. All technical findings on the PPM service sheets will be scrutinized by the Broll office support staff. If any findings are reported by the service providers, then the Broll admin support will forward the findings tthe relevant TM sthat the TM can tlog a WI for the remedial work tbe done.
It is the responsibility of the Technical Manager tapprove all Corrective work completed on the Portal. It is imperative that the Technical Manager confirms that the invoice amount and WI number match the contractor information captured on the Portal, and that the job cards are scanned with a store stamp and signed off. Ninvoice can be approved unless the Technical Manager ensures it is 100% correct, and matches all the supporting documentation.
Only once the client has approved the submitted and recommended quotes, the TM/Call Centre may inform the contractor tproceed with the work. Emergency approvals can be obtained from Divisional Technical Manager telephonically, and must be confirmed via e mail the following working day.
Where the client requires PO’s [Purchase orders] before any work is done, the TM need tensure that nwork gets done without a Pfrom the client.

Site allocation

Each TM will be responsible tmanage the client sites allocated thimself. The sites allocated tTM’s are not cast in stone, and the TM’s can change sites allocated tthem if they can prove that it will improve time management and route planning of scheduled visits. These changes in the route planning process must be done in liaison and with the support from the Divisional Technical Manager.
It is the responsibility of each TM tmanage the end-to-end process this allocated sites. This implies that even if work was managed or done by another party, the TM is still responsible for the site, and therefore needs tensure that the work is completed on time and according tQuality Management Principles and OHSA Compliance.
The TM must report any changes tsites, closing or equipment, ttheir direct line management and the CMMS Data Admin. When the TM is on leave he must ensure tdelegate his approvals and outstanding work tthe Technical Manager that has been requested tstand in for him.
The Broll TM are tensure that any new site or site closing down are done according tthe site take-on and site handover process. This includes but not limited to, store inspection, asset verification, equipment baseline audit and equipment commissioning, handover and equipment handback.
It is the responsibility of the Broll TM tensure that all PPM services are done tstandard and that the service providers that offer the service are aware of the accountability tensure lifecycle management of the equipment.
The Broll client agreement and the client lease agreement with the landlord must support the services we offer. The client lease agreement require Broll tprovide proof that the PPM services were done on time and at the set standard tensure the equipment are maintained correctly sthat the landlord will have enough proof that the failure occurred due tnormal wear & tear and not through poor maintenance.
Broll will be held liable for the cost if sufficient proof cannot be provided.

Client feedback and Internal reporting process

Broll staff (Channelled through Divisional Technical Manager)
Make sure that all communication tthe client is done in a professional manner.
Check spelling and grammar before e-mails are sent internally or externally. Never forward any internal Broll mails texternal clients or service providers.
Always keep the client and service providers informed of the status of outstanding work, and the progress made tdate as well as the committed action plan, time and date for completion.
Keep record of all communication and make sure you can provide proof of action steps taken on issues or request.
Dnot get involved in discussing operational issues with the client, store manager or client office staff. These issues must be discussed with/escalated tthe Broll reporting line management tresolve.
Discuss any personal or operational issues with their reporting line management. The issue will be escalated and tabled with the Account Manager, should they not receive the desired outcome.
Dnot bypass the reporting lines, and always manage the issue at hand and not the individual.
Keep and maintain a log sheet every day for the use of the Broll vehicle, and submit the completed log sheet tthe Account Manager / Broll fleet management on the first day of each month. Broll vehicles are for official use only and the Broll vehicle policy applies tthe use of all vehicles.
If you are in doubt about any process or support system, please contact your office support staff sthat Broll can support you with the training and or support required.
Broll staff are issued with a company cell phone and are therefore required, due tthe nature of the business, tmake themselves available at all times tsupport the business. Should you not be available for some reason, then you need tmake prior arrangements with the supporting staff tensure after hour issues will be addressed.
Working hours are as tthe company policy, but business requirements will dictate your availability twork afterhours as and when srequired.
Broll client and business requirements will determine where and how Broll will utilise staff tsupport the business. Broll staff will thus not be dedicated ta single Broll account, but will be utilised toptimise the service deliver tBroll clients.

Scope of work

As a TM you are not allowed to execute the following unless qualified to do so:

Work on the following

Electrical equipment – only inspect as per training received.
Conveyers
Fridges
Panels (fire, Alarm etc.) you observe and report.
Fire equipment.
Valves.
Vertical transport
The principal of value added must be adhered to.

PERFORMANCE MEASUREMENTS

All Junior /Technical Managers work from Monday tFriday 08h00 – 16h30 or 07h00 – 16h00. TM’s are expected tbe on call 24/7 [Broll cell phone provided] tattend tany emergency calls that cannot be managed by the Broll Call Centre.
Technical Managers are expected tmanage their workflow on a daily basis tensure all work requests are attended to, managed and completed within the set SLA time frames.
The Technical Managers will be measured on the KPI’s and metric set out in the FM Procedure documents pertaining teach client (PCD, SOP, PTD documents).
Technical Managers report tthe office on Mondays, and / or must attend toperational meetings when srequested. When the Technical Manager is not out for site inspections, then reporting tthe office for normal working hours Monday will apply. Working from home is only allowed toptimize travel time when doing site inspections directly from home, and is a privilege tbe managed as a cost saving process
The Technical Manager will report tthe Technical Operations Manager and accounts managers.
The TM is expected tbe dressed professionally each day and his conduct should at all times reflect the values and image of Broll.
Promotion from a Junior Technical position ta Technical manager can only be applicable should the TM obtain his legal qualifications in either an HVAC, refrigeration or electrical trade test.

EDUCATION/CERTIFICATION:

Grade 12
Technical experience.
Trade test refrigeration trade test required for Technical managers position
Experience in the FM environment and good communications skills, ability tmotivate and support staff, be a team contributor and support.
Driver’s license

OHS CERTIFICATION:

OHS Act N85 of 1993 Section
8.2 & e.
Construction Regulation Sec. 7g
(The above mentioned training certification can be done through broll).
*Bonus add if applicant has the above mentioned certification Occupational Medical
Introduction tOHS Act
Construction Regulations
Working @ heights
Basic fire fighting

REQUIRED KNOWLEDGE:

Must have computer skills, know and or understand IT management systems, how tdreporting, and conduct meetings.

EXPERIENCE REQUIRED:

A minimum of 5 years’ experience with 2 years in a supervisory/management role.

SKILLS/ABILITIES:

Well organized and detail oriented.
Good attention tdetail and accuracy.
Cooperative and willing tassist others.
Excellent Communication Skills
Administration Skills
Dependable
Excellent Computer Skills
Flexible
Good Interpersonal Skills
Able tuse PC, calculator, and other basic business machines.
Must be able tfunction without supervision.

Apply via company website ( N / A ) or

broll.simplify.hr

 

Key Purpose:

Ability to interrogate the brief and strategy in order to produce world-class ideas, craft in art direction and results on all conventional and unconventional media types for their client/potential client.

Creative

To assist their CDs in building the creative reputation of Hunt Lascaris.
To take accountability in ensuring all their creative output consistently meets the highest quality standards.
To present creative work internally and externally in a clear, professional and impactful manner.
To produce and craft original and great concepts and art direction proactively and in response to creative briefs of existing clients or potential clients.
Work with Strategy & Account Management to understand the clients’ brand and manage projects in a way that will support the delivery of iconic work for the brand.
Actively encourage and facilitate collaboration within the creative department and other departments within Hunt Lascaris.
Stay aware of current trends, popular culture, ideas, work in order to confidently stay ahead of the curve and stay relevant and contemporary.
Consistently develop and refine their craft in a way that demonstrates a real passion for the work they do.
To contribute to the shop window (local and international awards).

Business Management

Accurate recording of work time.
Actively participate in new business pitches and business development when required.
Responsibility to spread positive sentiment and not to add fuel any negative sentiments in a way that is destructive to Hunt Lascaris’ reputation both internally and externally.

People/Collaboration

To help develop the creative department to anticipate and reflect the changing needs of Hunt Lascaris and its’ clients through on the job development, active participation in the creative department (e.g. Disruption, training, and other company initiatives).
Provide feedback to your Creative Director regarding improvements that could be made to the creative department and Hunt Lascaris.
Has actively supported and involved team members at the appropriate time to resolve issues.
Has encouraged all members to look for collaborative ways to make Hunt Lascaris a great place to work

Job Requirements
Knowledge and Experience required:

+5 years plus as an Art Director in a leading creative agency/company that has generated or can generate and produce world-class ideas and art direction for Hunt Lascaris and their clients or potential clients.

Skills and Educational Requirements:

World-class art direction ability.
Presentation skills.
Strategically minded.
Creatively diverse (photography, design, illustration).
Technical understanding of tv & content production, edits, sound, music, voice and direction.

Optional extras:

Influencer, opinion leader, blog site, editorial experience, poetry, After Effects, 3D rendering, illustration, editing, design, songwriter, sound production, artist.

Behavioral attributes:

Inspirational, ambitious, determined, courageous, collaborative, creatively expressive, something to prove, chip on their shoulder, adaptable, can and does embrace change.

Apply via company website ( http://www.tbwa.co.za ) or

jobs.mcidirecthire.com

 

Main Purpose of the Job

The Technical Integration Manager is responsible for overseeing and managing the technical integration of systems, software, and applications within an organization. This role plays a critical part in ensuring seamless connectivity, data exchange, and functionality between various technology components to support business operations and objectives.

Education, experience and competencies

Bachelor of Technology in Electronic Engineering (Required)
BSc / B.Eng. in Electronic Engineering (Preferred)
5+ years of experience in technical integration (preferably at managerial level)
Proven track record with integration platforms, tools, and project delivery
Experience in managing small to medium-sized technical projects

Responsibilities

Design and implement comprehensive integration strategies.
Manage and deliver integration projects within scope, time, and budget.
Provide technical leadership and troubleshoot complex integration issues.
Oversee API management and data mapping processes.
Collaborate with OEMs and third-party vendors on technical integrations.
Conduct integration testing and validation to ensure robust functionality.
Ensure accurate technical documentation in line with ISO 9001:2015 standards.
Lead technical trainers and integration specialists.
Develop and manage technical training programs and materials.
Monitor vendor performance, API reliability, data integrity, and project KPIs.

go to method of application »

Apply via company website ( N / A ) or

 

Job Description

Mission/ Core purpose of the Job

Responsible for developing business opportunities with other organisations in the telecommunications industry, including Carriers, ISPs and other mobile networks.
The Head of Propositions and Business Development will lead the client relationships across the Wholesale client portfolio, with accountability for development and management of propositions and strategic business development of major managed network service relationships across the MTN Wholesale portfolio.

Responsibilities

Context (Global influences, environmental / industry demands, organisational mission etc.)

Highly dynamic and fluctuating Telecommunications industry with constantly changing business requirements and technologies 
Fluid complexities of customer expectations and demands 
relationships across the Wholesale client portfolio, with accountability
Fluid complexities of customer expectations and demands 
Highly competitive market with new and established competitors and aggressive competitor strategy and delivery 
Total customer experience for MTN brand 
Constantly changing consumer and market needs 
Fast paced industry and environment in response to external factors 
Market dynamics and developments 
MTN policies, processes and procedures 
Within the legal, regulatory and commercial environment of South Africa
Highly pressurized, deadline-driven environment 
Highly legislated / regulated environment requires compliance and adherence to Industry standards and benchmarks 
Participative environment – highly diverse and team-focused
Context changes in terms of technology advancements
Shortage of skill
Changes in consumer behaviour
Maturing market with very high levels of churn
Social Media trends and practices
Participative environment – matrix, highly diverse and team-focused
Continuous operations 24/7/365 environment

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)

Strategy Development 

Develop Market strategies to identify and pursue strategic MNS opportunities and deliver objectives of revenue and unit cost improvement – aligned to industry best practice, MTN Group and MTN SA
Develop industry leading propositions to address market needs
Oversee the development of a proposition and business development function to manage MNS client relationships
Staff Leadership and Management
Source, induct and manage talent in accordance with legislative guidelines
Ensure open communication channels with staff and implement change management interventions where necessary
Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program
Encourage knowledge transfer through the implementation of a knowledge transfer plan and drive continuous improvement philosophy through the knowledge transfer plan
Promote a ‘MTN centric’ and ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance
Align departmental values with MTN brand values
Approve work structure process before adoption by the team
Ensure adequate succession planning and that succession plans that are in place are achieved
Provide career development for direct reports counselling, coaching, identifying key performance areas, career planning and goal setting. 

Governance

Strategic Meetings

Hold strategic meetings with Clients, ensure relevant participation and provide guidance and support to team in the various discussions
Drive market development initiatives, elicit inputs from relevant parties
Drive strategic deal developments, ensuring appropriate governance followed
Drive adequate risk mitigation and controls, and elicit inputs from relevant parties
Ensure actions pursued to conclusion

Escalations

Manage and resolve issues that will result in severe time, scope, productivity and cost or resource impact; and
Resolve and provide guidance to issues escalated.

Tactical

Manage proposition development process
Manage sales pipeline and opportunities.
Review key risks, issues and dependencies and set mitigation actions; and
Sign-off / make decisions regarding tactical changes.

Performance

Define the standards and set targets for performance across the sub-division and identify the parameters for measurement of performance
Monitor performance against business plans (i.e. business plan tracking) as well as alignment with MTN global strategy and industry best practices
Review performance of managed network service propositions, against forecasts and agreed Key Performance Indicators (KPIs)
Continuous review and improvement of Wholesale Framework and provide necessary support to drive performance against business plan target

Reporting

Report to the CO relating to progress made within the sub-function and in accordance with the measurement metrics set by the organisation
Highlight to the management significant deviations from defined performance metrics; and
Report on an adhoc basis on specific projects, as required.

Budgets

Develop and manage the MNS sales and opex budget in line with business objectives
Develop and manage project initiative budgets in line with business objectives
Ensure that the cost of operations is reduced, in line with a least cost operating strategy stemming from the business drivers.

Operational Delivery

Client Management:

Manage Executive Stakeholder Relationships with Clients
Ensure relationships with partners are maintained and business development plans are implemented to ensure growth of business relationship
Identify and engage a diverse range of influential contacts within stakeholder and community groups, and partner organisations
Identifies clear win-win situations with external clients

Proposition Management

Manage wholesale products and propositions, ensuring they are competitive and aligned to market needs
Analyse market development and implement new propositions to address market demand and leverage MTN network capabilities
Manage product P&L and lifecycle to ensure business plan targets achieved

Pricing negotiation:

Oversee the negotiation of commercial arrangements with clients and ensure this is in line with MTN Group and SA guidelines

Qualifications

Job Requirements (Education, Experience and Competencies)

Education:

Minimum of 4 year Commercial/Marketing/Business Degree

Experience: 

Minimum 10 years of relevant work experience in a strategic Client Management/ Commercial/ Business Development role
Experience working in a global / multinational enterprise / Telecomms infrastrature business 
Understanding of Mobile network sharing initiatives, trends and challenges 
Senior Management track record of 5 years or more, with at least 3 years in relevant sector / industry 
Strong commercial acumen and leadership, with a clear understanding of profit drivers 
Understanding of regulatory environment

Competencies

Head – Big Picture Focus (30)

Conceptual Thinker – Executes tactical plans to achieve strategic requirements.
Problem Solver – Has the mental agility to identify and solve relevant business challenges.
Improvement Driver – Executes and identifies opportunities for commercial innovation and continuous improvement.

Heart – Emotionally Intelligent (30)

Culture and Change Champion – Role models ethical practices by living the MTN values and vital behaviours for others to follow.
Supportive People Manager – Is self-aware and supports team capability development through opportunity creation for realising potential.
Relationship Manager – Builds professional networks across teams through collaboration and co-operation.

Hands – Results Focused (40)

Results Achiever – Produces sustainable business results through ethical practices.
Operationally Astute – Sets priorities, plans, organises and co-ordinates the work of others.

Authorities

As per MTN DOA
Collaboration 

Responsibility towards:  

Formal and Informal Relationships

Apply Before 10/21/2025

go to method of application »

Apply via company website ( http://www.mtn.com ) or

 

Purpose of the Job:

To lead the strategic development and execution of high-impact, personalized CVM propositions across inbound channels, including the Value Platform and Below-the-Line (BTL) offerings such as My Connecta Deals. This role is responsible for driving customer engagement and incremental revenue by leveraging deep customer insights, fostering innovation, and ensuring seamless cross-functional collaboration. As a key leader in the CVM team, the Principal Commercial Manager plays a pivotal role in enhancing Cell C’s customer value delivery and strengthening its competitive position in the market.
This role will be supported by a cross-functional team of data scientists, commercial data analysts, marketing technology experts and product development managers to bring your creations to market.
Your work will shape how we think about our customers, our ability to identify and satisfy their needs and deliver compelling offerings that creates mutual benefit, at scale. This is a highly impactful role where you will directly impact how millions of Cell C customers engage with our offerings daily.

Main Responsibilities:
Product Strategy formation and implementation

Define, formulate and implement the personalised product strategy and roadmap through your specialized expertise and insight to ensure that the strategy meets business objectives
Define the framework and metrics to measure the impact of the applicable CVM product offerings and ensure they are consistently monitored
Collaborate with cross functional teams to ensure you build relevant solutions for our customer base
Execute the CVM strategy to maximize customer impact, drive behavioural change, and deliver measurable business value through the product portfolio
Align product strategy with broader commercial and digital transformation goals
Monitor market trends and competitor activity to inform strategic adjustments

Product and Solution Development

Proactively identify customer needs and opportunities and deliver compelling offerings that creates value at scale.
Evaluate the feasibility and relevance of proposed complex products and services
Commission and interpret ad hoc analyses on base activity, spend and usage patterns
Apply first principles thinking and advanced analytics to derive actionable insights and optimize product performance
Determine pricing, optimal price curves and run gap analyses for below-the-line offer portfolios
Leverage the impact of machine learning and valuation algorithms within the portfolio
Systems based thinking to construct optimal product ecosystems within the marketing tech stack
Incorporate customer feedback loops into the product development lifecycle
Lead experimentation (e.g., A/B testing) to validate new features or pricing models before full-scale rollout

Business planning

Develop annual and long-term business plans, including forecasting against key performance indicators (KPIs) and aligning with divisional and corporate objectives
Contribute to and develop business cases for key activities/projects and estimate the financial and development resources required to deliver performance targets
Develop straight forward business cases or lead feasibility and assessment work for proposed and current projects to support the development and contributions review of business cases
Track and report on business plan execution, identifying risks and mitigation strategies
Collaborate with finance and strategy teams to ensure alignment with budget cycles and investment priorities

Customer insights and analytics

Define and oversee the customer insight strategy to inform CVM initiatives and product development
Collaborate with analytics teams to extract actionable insights from customer behaviour, usage patterns, and lifecycle data
Translate complex data into clear narratives and strategic recommendations for senior stakeholders
Identify and monitor key customer segments, churn drivers, and value opportunities
Integrate customer feedback and NPS data into proposition design and campaign refinement

Cross functional leadership and Enablement

Lead cross-functional squads comprising data science, marketing, product, and technology to deliver CVM initiatives
Facilitate alignment between commercial goals and execution teams through structured planning and communication
Champion a collaborative culture that encourages knowledge sharing and joint problem-solving
Resolve cross-departmental blockers and ensure accountability across delivery streams
Represent the CVM function in strategic forums and cross-business initiatives

Performance monitoring and optimization

Define KPIs and success metrics for CVM campaigns, propositions, and platforms
Establish dashboards and reporting frameworks to track performance in real time
Conduct regular performance reviews and post-implementation analyses to identify improvement areas
Lead optimization efforts across pricing, targeting, and channel mix to maximize ROI
Ensure closed-loop feedback mechanisms are in place to refine future initiatives

Innovation and change management

Drive a culture of innovation by encouraging experimentation, rapid prototyping, and test-and-learn approaches
Identify emerging technologies and market trends that can enhance CVM capabilities
Lead change management efforts for new tools, processes, or strategic shifts within the CVM function
Engage stakeholders across the business to build buy-in for innovation initiatives

People and Team Leadership

Track and report on the impact of innovation projects on cLead, mentor, and develop a high-performing CVM team, fostering a culture of accountability, innovation, and continuous learning
Set clear objectives, provide regular feedback, and conduct performance reviews to support individual and team growth
Align team capabilities with strategic priorities, ensuring the right skills and resources are in place to deliver on business goals
Promote collaboration across departments and create an inclusive, empowering work environment
Manage workload distribution, succession planning, and talent development within the CVM function customer engagement and business outcomes

Minimum Qualification

A 3-year degree in Actuarial Science, Economics, Business Science, Engineering, Marketing or any related field
Post graduate studies are advantageous

Experience

5 to 8 years of experience in a commercially focussed role in either Retail Banking, Financial Services, Telecoms, E-commerce or similar experience building brand new products or working in a start-up environment
Experience working with personalised marketing technology
Track record of delivering results through complex mass market products
2 – 3 years experience in managing a CVM Commercial team

Apply via company website ( N / A ) or

cellc.simplify.hr

 

Job Purpose:

The purpose of the position is to manage and monitor information security (hardware, network, telecoms and software) and control access authorization to mitigate risk to the organization.

Job Outputs:

Provide input to the IT security strategy and IT security enhancements.
Assist with development of the IT security policy, procedures and standards.
Implement, maintain and ensure adherence to information security framework and information security plan.
Maintain appropriate security measures and mechanisms to guard against unauthorized access and protect against reasonably anticipated threats and hazards.
Perform internal and external penetration testing.
Conduct Network Security and Auditing on infrastructure.
Ensure that vulnerabilities are resolved in a timely manner.
Conduct trend analysis and testing.
Ensure implementation of access management processes.
Authorise and manage access to IT facilities and infrastructure.
Investigate unauthorised access, compliance and performance of administrative duties relating to security management.
Back-ups and Disaster recovery plans developed and implemented.
Facilitating business awareness regarding IT security and current trends.

Qualifications:

Relevant technology certification; Certified Ethical Hacker (CEH) or equivalent / Security analyst, penetration testing certification
Certified ISO/IEC 27002

The following certifications are an advantage:

Certified ISO/IEC 27001 Foundation
ITIL Certification
CCNA Security
CCNP Security
Valid Code 08 Driving licence

Experience:

3 years’ experience working with Active Directory
2-3 years’ experience in:
Penetration Testing
Vulnerability Assessments
Network Security and Auditing
Cisco Routers and Switches
Cisco Firewalls
VPN wireless
Linux operating systems

Knowledge and Skills:

Problem solving
Planning and organizing skills
Time management skills
Ability to work independently

Apply via company website ( ) or

imasfinanceco.simplify.hr

 

Job Description

We are looking for a Logistics and Supply Chain Manager.
This is relative high-level job and carries quite some serious responsibility here at PABT.

Job Description

Reporting to Head of Operations and Head of Engineering.

Responsible for following departments, each department has a hierarchy with different levels of employees, eg manager, supervisors and staff.
Stores and warehousing department – Two large warehouses with a stockholding of R200 mil + with 20 000 active part numbers.
Logistics department – a fleet of 10 trucks with drivers, forklifts and other material handling equipment.
Procurement department – Divided in local procurement and international procurement. We spend a significant amount of international procurement; this person must be up to speed with regulations and processes and be able to manage large in international shipping companies.
Managing the complete supply chain – from Sales order, to procurement, stores, delivery and then invoicing.
Forecasting and maintaining stock levels in a complex supply and demand environment.

KPA’s

Stock level accuracy
Delivery time (From Sales Order to Invoicing). This pertains to the following steps:
Procurement evaluating Sales order for Shortages and the sourcing shortages
Stores picking parts to build product and supply as spares.
Communication between stores, procurement and production on ETA for shortages (note – we source local and international)
Delivery and invoicing of product
Procurement spend and maintaining gross profit margins

Requirements:

Expert knowledge of Syspro
Expert in Excell
High level knowledge of imports and exports processes and regulations
Expert knowledge in supply chain for a manufacturing company
Proven track record of managing large teams
Must be a self starter, able to take on challenges with minimal intervention of top management

Additional Requirement:

This candidate must have a proven track record in which he/she has successfully implemented solutions in complex problematic supply chains.
This candidate to have proven track record of creating and implementing solutions to problematic and defective processes in warehouses which resulted in stock issues.

Apply via company website ( N / A ) or

pabtglobal.simplify.hr

 

Job Description

Reporting to the National Maintenance Manager: Fuels Sales, the role is primarily responsible to fully support the Maintenance Team for driving the change (and embedding of that change) from reactive to proactive maintenance, ensuring continuous improvement in reliability and resource optimisation of Planned Maintenance delivery and supporting standards. 
The E-Maintenance Administrator is responsible for ensuring that the scheduling, documentation, follow up work is done to be able to give assurance of appropriate and effective maintenance planning.
This role contributes to the efficiency of preventative maintenance and added services to support fuels sales.
This role owns the relationship with BP’s technology partners and works with Procurement to ensure new developments are achieved at the most cost-effective solution.
Ensuring all Maintenance close out documents are sent to fixed assets for capitalization.
Verify if all Projects Handover docs are uploaded by the Projects Team.
Assist the business with documents (Calibration Certificates/COC) as and when need arise.

Job Responsibilities

Champion the use of eMaintenance thus ensuring continuity of its use throughout Retail.
Evaluate preventative maintenance job card feedback captured in eMaintenance, extract lessons learned and institutionalise with Retail maintenance Engineers.
Set and run reports on planned work to be done, update the program, and raise follow up work to closure.
Support Engineers with project management of specific projects related to maintenance work.
Support the Maintenance Planner on all maintenance schedules and reports.
Manages equipment storage, surplus equipment storage. Maintain and update assets at the storage location. Ensure the storage location is paid monthly.
Support all Retail contracts – plans, reporting, monthly site updates. Escalate non-compliance.
Control of preventative maintenance site list and produce monthly reports.
Update asset register, asset life cycle, Maintenance projects tracker, record meeting minutes, manage the agenda and share with relative Teams.
Interface with CCC (asset administration); Procurement (PR, PO, RFQ, Spares); New Projects, hand over documents; Reliability/ Maintenance Engineers; HSSE and Ops Excellence.

Educational background

Business Degree or equivalent experience with experience in effective maintenance practices

Experience (years and nature)

2-3 years in petrochemical maintenance/operations.
1-2 years of proven systems and administration.

Apply via company website ( ) or

careers.bp.com

 

We seek people who create a culture of sharing and collaboration and who align to our core values and mission. Our people are hard-working, self-motivated, and have a passion for their work and the impact they can make in growing young leaders for the African Continent.

ROLE PROFILE:

You are an experienced operations leader with a minimum of 10 years’ experience in a medium-to large-sized organisation with significant physical footprint. You have experience designing and executing the operational and strategic priorities of the Operations department, along with managing a range of key contractors, including facilities, grounds and maintenance, hospitality, and security.
Your career experience and track record, along with your growth mindset, equip you to be able to manage the complexity of our residential campus facility.
You are a dynamic, influential, and strategic leader within your field who is a source of energy and inspiration.
Strong values, integrity, and sound corporate governance are non-negotiable principles for you – as evidenced in your organisational, managerial, administrative, and communicative style.
You are well networked and are known for developing, fostering, and sustaining meaningful partnerships with a variety of stakeholders both internally and externally.
You are astutely aware of the challenges and opportunities facing South African schools (or facilities more broadly), particularly with reference to long-term financial and environmental sustainability– something that positively ignites the innovative leadership qualities within you.
You are looking for an opportunity to make a difference and are excited to embrace the opportunity to lead the Operations team and partner with the Executive Leadership team in the next exciting phase of the Academy’s strategic journey

Apply via company website ( N / A ) or

africanleadershipacademy.simplify.hr