Job Region: Gauteng

Job Description

Are you a detail-oriented Legal Advisor with a passion for contracts, compliance, and supporting strategic business decisions?
We’re looking for a skilled and proactive Legal Advisor to join our team and provide expert legal guidance across contract management, tenders, compliance, and policy development. This role plays a key part in protecting the organization’s interests and ensuring we operate with integrity and within the law.

Key Responsibilities
Contract Management

Draft, review, and prepare a range of contracts including commercial agreements, service agreements, and vendor contracts.
Conduct thorough vetting to ensure all contracts meet legal and commercial standards and align with organizational goals.
Negotiate contract terms with internal and external stakeholders to achieve favorable outcomes while minimizing risk.
Communicate effectively with relevant teams and partners to ensure smooth contract execution.

Tenders

Review and assess tender documents to ensure compliance with legal and procedural requirements.
Assist in preparing and compiling tender submissions, ensuring accuracy and completeness.

Risk & Compliance

Identify and assess potential legal or commercial risks in contracts, tenders, and business activities.
Ensure compliance with applicable laws, regulations, and industry standards.

Policy Development

Draft, update, and implement policies to support compliance, governance, and risk management across the business.

Business Partnership

Apply strong commercial understanding to align legal strategies with business objectives.
Develop a working knowledge of the organization’s operations and industry to deliver practical and informed legal advice.

General Legal Support

Provide clear, practical, and timely legal guidance to management and business units.
Maintain accurate records and documentation of contracts, tenders, and compliance activities.
Collaborate with internal teams and external legal advisors to achieve organizational goals.

Requirements

Bachelor of Laws (LLB) 
Admission as an Attorney or Advocate.
Minimum of 4 years’ experience in a corporate legal advisory role, with exposure to contracts and compliance.
Strong knowledge of contract law, corporate governance, and regulatory compliance.
Excellent drafting, negotiation, and communication skills.
High attention to detail, with the ability to balance legal risk and commercial priorities.

Apply via company website ( http://www.firsttech.co.za ) or

firsttech.simplify.hr

 

ROLE PURPOSE

The Customer Satisfaction Administrator plays a crucial role within the ITIL framework, ensuring that the organisation’s IT services meet or exceed customer expectations. This position is responsible for gathering, analysing, and reporting customer satisfaction data, and working closely with IT service management teams to implement improvements based on feedback.

ROLE REQUIREMENT

Participate in the development and implementation of customer satisfaction surveys and feedback mechanisms.
Collect and analyse customer feedback through various channels such as surveys, focus groups, and direct customer interactions, as per the agreed timelines and volumetrics
Analyse customer feedback data to identify trends, areas of improvement, and service strengths.
Create detailed reports and dashboards to communicate findings to stakeholders, including Service Managers and senior leadership.
Present customer satisfaction metrics in internal service review meetings.
Work with service operations teams to develop action plans based on customer feedback.
Monitor and report on the progress of service improvement initiatives and their impact on customer satisfaction.
Act as the primary point of contact for customer satisfaction-related inquiries and issues.
Collaborate with other departments to align customer satisfaction efforts with broader organizational goals.
Ensure that customer satisfaction activities are aligned with ITIL best practices and integrated into the service management lifecycle.
Contribute to the continual service improvement process by providing customer insights and feedback.
Support the implementation of ITIL processes, particularly those related to service operation, and continual service improvement.

PROFESSIONAL COMPETENCIES

Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Ability to work collaboratively with cross-functional teams.
Customer-focused mindset with a passion for service excellence.
Experience in tracking, and analysing key performance indicators (KPIs) related to customer satisfaction, service quality, and operational performance.
Experience in using metrics to drive continuous improvement initiatives.
Experience in implementing quality assurance processes to ensure service delivery meets or exceeds customer expectations.
Ability to drive continuous improvement initiatives based on quality metrics and customer feedback.

QUALIFICATIONS & EXPERIENCE

Matric Certificate (Essential)
Bachelor’s degree in information technology, Business Administration, or a related field would be advantageous
Minimum of 3 years of experience in customer satisfaction or customer service roles within an ITIL environment.
ITIL Foundation certification preferred
 

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Apply via company website ( N / A ) or

 

REQUIREMENTS

Basic Literacy or Grade 10. Grade 12 (added advantage). Valid Driver’s License (added advantage). Excellent interpersonal & communication skills (must be bilingual).
Ability to follow & execute given instructions. Good physical health, basic skill & know how of doing physical work.
A hardworking selfdisciplined person. 01year relevant experience as general worker/cleaner within Local Government Authority or similar environment.
Candidates applying for the vacancy must reside within the jurisdiction of Midvaal Local Municipality.

DUTIES

Cleaning of offices: By using cleaning materials, vacuum cleaner, brooms, cloths, and brushes. By washing office windows. Washing floors. To ensure that office is always clean, neat and healthy.
Cleaning outside the office and maintaining gardens: By cutting grass, utilizing a lawn mower. Using any other relevant tools and equipment needed to execute duties effectively.
By picking up papers on Station grounds of courtyard to ensure that the ground is always clan and presentable. Perform any other related Ad Hoc tasks and duties as requested or required by management (supervisor) from time to time

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Job Description

We’re looking for a highly analytical Finance Data Analyst to join our Operations team, working at the intersection of Finance, Revenue Operations (RevOps), and cross-functional stakeholders. You’ll provide deep financial insights that drive strategic decision-making across revenue forecasting, client billing, profitability assessments, and ad hoc financial analysis.
You’ll serve as a critical bridge between data and operational decisions, ensuring our financial operations are both accurate and relevant. Although this role is embedded within the Operations team, you will collaborate with Finance and RevOps teams to ensure alignment, consistency, and transparency of financial data across the organisation. You’ll influence how we track and improve profitability, revenue trends, and reporting frameworks—both in daily reporting and bespoke strategic initiatives. You’ll be reporting to the VP, Operations.

Your primary responsibilities will include:

Financial Reporting – Create and analyse recurring (BAU) reports around client billing, revenue performance, and profitability.
Collaborate on data collection, governance and analysis of monthly recognition and forecasting cycles.
Maintain analysis to support Finance and RevOps teams with up-to-date, accurate metrics.
Cross-Functional Collaboration – Act as a partner to Finance and RevOps to agree on revenue recognition, billing accuracy, and client-level profitability.
Participate in finance system transition efforts (e.g., Sage X3 to NetSuite) by supporting data migration, validation, and process adaptation.
Ad Hoc & Strategic Analysis – Conduct exploratory and on-demand financial analysis to support projects, business cases, and performance reviews from department leads and senior leadership.
Identify trends, outliers, or risks within financial datasets and raise them for consideration.
Data Operations & System Support – Extract, clean, and prepare data from financial systems and standard SQL-based tables.
Ensure data integrity across spreadsheets, internal platforms, and financial software.
Propose process improvements in financial data handling, reporting automation, or analysis frameworks.

Qualifications

3+ years of experience in a financial analysis, data analyst, or FP&A role.
Comfortable working with financial software platforms (experience with Sage X3 and/or NetSuite a strong plus).
Functional familiarity with SQL—able to write simple queries to extract and interpret data.
Detect anomalies or inconsistencies in data.
Translate financial insights for non-financial audiences.
Tools (Big Query, Looker, Excel/ Google sheets)
Experience supporting cross-functional financial initiatives with RevOps, AP, or AR teams.
Exposure to BI tools such as Looker, Tableau, Power BI, or similar.

Apply via company website ( http://www.jellyfish.co.uk ) or

jobs.smartrecruiters.com

 

Job Description

We are seeking a forward-thinking and detail-oriented SEO & Website Content Optimization Specialist to lead our organic growth initiatives. This role blends technical SEO and GEO strategy, and AI-driven search optimization. The ideal candidate will have a strong grasp of search engine mechanics, structured content, and performance analytics, with the ability to implement and manage SEO and GEO strategies that improve discoverability and user experience across our digital properties.

Key Responsibilities

SEO Strategy & Technical Execution

Conduct keyword and intent research, including AI-generated queries and semantic search trends.
Perform technical SEO audits and implement on-page improvements (e.g., metadata, internal linking, page speed).
Optimize website content for traditional search engines and AI-powered tools (e.g., Google SGE, Bing Copilot, ChatGPT).
Implement structured data and schema markup to enhance discoverability.
Monitor and resolve crawl errors, broken links, and indexing issues.
Collaborate with developers to implement technical SEO and UX best practices.

Website Content Strategy& Website Management

Develop and execute content strategies focused on website performance with SEO and AI content consumption trends.
Create and optimize content for clarity, structure, and AI summarization (e.g., voice search, featured snippets).
Manage website updates via CMS platforms (e.g., WordPress, Episerver).
Collaborate with content creators and designers to ensure all content aligns with SEO and GEO best practices and technical requirements. Backlink Outreach & Authority Building
Develop and execute backlink acquisition strategies.
Identify and engage with relevant websites, blogs, and influencers.
Track and report on backlink performance and domain authority improvements.

AI & Search Innovation

Stay current with developments in AI search (e.g., Google SGE, AI Overviews).
Experiment with prompt engineering and AI content tools to enhance productivity.
Educate internal teams on AI-friendly content practices and evolving search behaviors.

Data Analysis & Reporting

Use tools like Google Analytics, Search Console, SEMrush, Ahrefs, and Screaming Frog to track performance.
Build and maintain dashboards and reports in Excel or Google Sheets.
Provide actionable insights based on data analysis to inform strategy.

Qualifications

Bachelor’s degree in Marketing, Communications, Journalism, or a related field.
5+ years of experience in SEO and content marketing.
Proficiency with SEO tools (e.g., Google Analytics, SEMrush, Ahrefs, Screaming Frog).
Strong writing and editing skills with an understanding of content structure and clarity.
Experience with CMS platforms and technical SEO implementation.
Strong working knowledge of Excel (pivot tables, formulas, data visualization).
Awareness of how AI tools (e.g., ChatGPT, Gemini, Claude) influence content discovery.

Preferred

Google Analytics or SEO certification.
Experience optimizing content for AI-driven search engines and voice assistants.
Familiarity with HTML/CSS basics.
Experience with AI content tools (e.g., Surfer SEO, Clearscope, Jasper, Frase).
Understanding of E-E-A-T in the context of AI ranking systems.
Familiarity with marketing automation tools and CRM platforms.

Key Competencies

Strategic and analytical thinking
Adaptability to emerging technologies
Clear and structured communication
Curiosity and continuous learning
Collaboration and cross-functional teamwork
Attention to detail and data-driven decision-making

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Job Description
KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done.  NH Hotels & Resorts employees always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:

Creating 100% guest satisfaction by providing the NH Hotels & Resorts experience through performance that demonstrates fulfilment of our service standards, genuine hospitality, and exceeding guest expectation
Interact with guests, take orders and serve food and beverage in accordance with the standard operating procedures and service sequence in order provide personalized service to create unique memories for each of our guests.
To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
Check guest satisfaction during service  take action to correct any problems
Promptly respond to guests additional requests
Upsell and suggestive sell at every opportunity to improve guest spend
To work as a team with colleagues in all departments, to ensure timely service and a smooth running operation.
Prepare mis en Place before service to ensure smooth running of the restaurant
Display a positive and enthusiastic attitude when dealing with guest
Respond to the dynamics of the service environment, being proactive and demonstrating some sense of urgency in a fast paced restaurant environment.
Conduct food presentation and quality checks before delivering food to the guest.
Punch the all orders on the POS system and make sure to enter the special requirements made by the guest while ordering the food before serving the product to the guest.
On request, Prepare the itemize bill and ensure that all served items have been billed correctly.
After receiving payment all cash payment should be processed as per the cashless policy.
Write guest’s food orders and repeat order to guest to confirm.
Ensure that Buffet and Coffee Station are refilled and presentable at all the times
Clean and Inspect the restaurant and ensure floors and tables are clean & set up accordingly for time of day.
Prepare tables for customers including fully sanitizing each table and chair between users
Conduct daily stock count at opening and closing of shift.
Ensure all FOH duties are carried out according to daily checklists and report any maintenance issues.
Ensuring the opening checklist is completed and that the restaurant is prepared for opening
Ensure the Restaurant is clean and tidy during shift and before completing your shift.
Check out with your Supervisor before leaving your station or the floor for any reason
To have a full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have.
Follow all safety policies to ensure a safe work area
Follow all reasonable work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel
Maintain your station in accordance with standards at all times
Develop a complete knowledge of menus
Learn and correctly use the Point of Sale equipment and follow procedures
To maintain strict security measures when entering guest rooms, to maintain the privacy rights of our guests.
Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.
Check corridors for trays when returning from taking orders (Room Service)
Clean and break down trays in dish area, watching for condiments, salt, pepper, sugars, salt & pepper, etc.
Ensure all cleaning down and closing down procedures are completed to the highest standard at the end of evening shift.
Up skill yourself through completing the mandatory and non-mandatory training courses on a monthly basis achieve 2 credits a month.
To maintain professional telephone etiquette and a perfect understanding of reservation’s policies and procedures.
To be completely familiar with the services offered in the restaurant and throughout the hotel.
To greet and seat guests in the restaurant in a warm and friendly manner, and set the tone of welcoming hospitality that will continue during the entire guest experience.
To ensure that the front or the restaurant is always covered, and that the entrance to the restaurant is as welcoming and attractive as possible.
To check each table to ensure that it is clean, and fully set up before any guests are seated at the table.
To check with guests to get feedback on the quality of their experience.  Share any problems that arise with outlet managers, but try to take care of the problem at once.
To be a sales ambassador for the hotel, generating and following up on potential sales leads to maximize business for the hotel.  This may include F&B upselling, or the promotion of other services offered by the hotel.
To ensure that guest orders are delivered on time, that tray setups are done accordingly to the order, and that orders are thoroughly checked before being delivered to guestrooms.
To ensure that tray clearance is done quickly, and that corridors are constantly checked and cleared of empty trays and trolleys.
Help colleagues with any job assignments, and assist with and perform any other related hotel duty that may be assigned.
Complete 2 courses a month
Be environmentally aware and manage waste as per the waste management policy
Observing customers as they enter the restaurant and ensure they are greeted promptly and properly and in a friendly manner.
Monitoring and observing guests’ dining experience, ensuring guests are satisfied with the beverages and service
Washing glasses and dishes in the absence of the dishwasher and/or as directed by the manager
Reporting to work dressed according to NH Hotels & Resorts Grooming Standards
Giving personal attention, taking personal responsibility, and using teamwork when providing guest service
Listening, apologizing with empathy, finding a solution, and following through when resolving guest problems
Assuming the responsibility to notice when the guest is not satisfied and using good judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performing other duties as required by management to provide 100% Guest Satisfaction and genuine hospitality to our guests
Help colleagues with any job assignments, and assist with and perform any other related hotel duty that may be assigned.
Be environmentally aware and manage waste as per the waste management policy.

Working with Others:

They always try to anticipate and exceed the needs of customers and colleagues
They use their own initiative and good judgement to solve problems in a calm and efficient way
They enjoy working with others to achieve common goals.  They volunteer as required to ensure the success of the team
They act with personal professionalism and integrity at all times

Taking Responsibility:

They always conduct business honestly and fairly.  They keep sensitive information confidential.
They can prioritise their workload effectively and be organised and structured at work
They manages their time and pay attention to detail.  They know their jobs, and are able to work without close supervision.
They display a positive attitude, even under pressure.  They personally check their work to ensure its accuracy.

Qualifications

Hospitality Diploma or equavalent
+- 2 years expirience

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Apply via company website ( http://www.minorhotels.com ) or

 

Job Description:

As the Group People Technology Manager, you’ll lead the global people technology strategy, overseeing the implementation, integration, and optimisation of systems and tools across the employee lifecycle.
You’ll play a pivotal role in driving digital transformation, enhancing user experience, and enabling data-driven decision-making across the People Function.
You’ll be the technical expert and strategic partner, ensuring our systems are fit-for-purpose, scalable, and aligned with business needs. From managing legacy systems to implementing AI-driven solutions, you’ll help us build a seamless, efficient, and future-ready people technology landscape.

Key Responsibilities

Technology Strategy & Delivery

Lead the development and execution of a global people technology roadmap.
Act as the technical expert across all HR systems, supporting escalations and representing technology needs in planning forums.
Collaborate with internal stakeholders and external vendors to assess needs and implement innovative solutions.

User Experience & Process Improvement

Drive system integration and automation to improve employee experience and data flow.
Lead enhancements and tooling initiatives to support global process execution.
Champion the adoption of new platforms and technologies.

Data Governance & Compliance

Establish governance standards and ensure compliance with data privacy and security protocols.
Support training and change management initiatives across the People Function.
Stay ahead of emerging trends and advise leadership on opportunities for innovation.

Operational Systems Management

Oversee bespoke and legacy systems in operational environments.
Manage Time & Attendance systems and ensure integration with payroll.
Coordinate with third-party vendors to ensure smooth system operations.

AI & Automation

Lead the implementation of AI-driven HR solutions to enhance efficiency and experience.
Identify and automate key HR processes, ensuring scalability and compliance.
Monitor performance and recommend enhancements based on data insights.

Qualifications:

Bachelor’s degree in a relevant field is required.
5–7 years of experience in HR systems, with at least 3–5 years working directly with SuccessFactors.

Experience

Demonstrable experience in a People (HR) function or similar role.
Proven expertise in HR systems, data management, and digital transformation.
Experience with Power BI, Power Automate, Microsoft Forms and Copilot is highly desirable.
Experience with SuccessFactors and Microsoft Office is desirable.
Strong organisational, analytical, and communication skills.
Agile mindset with a customer-focused approach.

Closing Date:

20 October, 2025

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Apply via company website ( N / A ) or

 

Introduction

TRACKER is seeking an experienced, energetic, and passionate Payroll Officer to join our team. The successful candidate will be responsible for the end-to-end preparation and processing of monthly payroll for approximately 1,500 employees using the Sage People payroll system. This role requires accuracy, confidentiality, and the ability to work under pressure while ensuring compliance with payroll legislation and company policies.

Job description

End-to-end payroll processing for ~1,500 employees on Sage People (including onboarding, leave, and terminations).
Review and validate overtime claims, reimbursements, and deductions.
Collaborate with HR to ensure accurate employee data flow and maintenance.
Administer the ESS system and support employees with queries.
Manage provident fund claims and medical aid applications.
Assist with Workman’s Compensation claims and queries.
Prepare and submit labour department documentation (maternity, unpaid leave, terminations).
Handle payroll-related queries via the payroll department inbox.
Generate statutory and third-party payment reports (e.g., PAYE returns).
Maintain a robust document control system.
Stay updated on company policies and tax legislation affecting remuneration.
Prepare month-end journals and finance reports (overtime, leave balances, headcount, etc.).
Produce and distribute standard reports on Sage 300 People.
Provide analytical remuneration data and insights to management.
Present payroll-related content during monthly employee inductions.
Participate in ad hoc projects and presentations.

Minimum requirements

Matric / Grade 12.
3–5 years’ experience in full payroll processing.
Payroll or Accounting qualification (advantageous).
Strong numerical and analytical skills.
E-Filing experience (advantageous).
Advanced MS Excel (VLOOKUP, pivot tables, formulas).
Proficiency in MS Word and PowerPoint.
Clear credit record.

Technical & Job-Specific Skills

Payroll Software Proficiency: Sage 300 People, ESS, VIP.
Payroll Legislation Knowledge: Tax laws, UIF, PAYE, SDL, and statutory compliance.
Excel & Data Management: Strong spreadsheet and data validation skills.
Numerical Accuracy: High attention to detail in salary, deduction, and benefit calculations.
Time Management: Ability to meet strict deadlines and manage multiple pay cycles.

Soft Skills

Confidentiality & Integrity: Handle sensitive employee data with discretion.
Communication: Strong written and verbal communication with HR, finance, and employees.
Problem-Solving: Resolve discrepancies and payroll errors efficiently.
Organizational Skills: Maintain accurate records for audits and compliance.
Adaptability: Stay current with legislation changes and system upgrades.
Teamwork & Initiative: Work independently and collaboratively, sharing innovative ideas.

Bonus Skills

Basic accounting knowledge.
Report generation and analysis.
Employee benefits administration experience.
Knowledge of labour law and HR processes.

go to method of application »

Apply via company website ( http://careers.tracker.co.za ) or

 

Main Purpose of The Role:

Responsible for Managing the Operation and staff. Ensuring that all SLA’s are met.

Minimum Requirements:

Must have minimum of 5 years’ experience in operations supervisory or management role.
Ability to ensure a smooth and efficient running of day-to-day Operations.
Knowledge and understanding of Key performance indicators and preparing reports on Operational performance.
Ability to identify area for improvement and implementing solutions to reduce cost and enhance productivity.
Flexibility in terms of job functions due to changing workflow, pattern and shifts.
Ability to lead the team, motivate and guide them towards common goals.
Ability to communicate with the Team, both verbally and written to effectively interact with staff, clients and management.
Problem solving skills
Minimum of 7 years of employment history required
PCI Requirement: proof of residence older than 7 years
IR experience

Electives:

Good Communication Skills
Self Motivated
Sound operational and administrative skills
Ability to work without supervision
Disposition to be accurate and attention to detail
Flexibility in terms of Job functions as a result of changing workflow and patterns
Ability to work under pressure
Time management

Computer packages:

MS Word, Excel, PowerPoint & Outlook (Advanced)

Qualifications:

Matric (Essential).

Duties and Responsibilities:

To ensure the operational, administration and General effectiveness of the branch
Daily weekly, and Monthly reporting
To meet all customer SLA’s and deadlines
To handle cost control on a regularly/daily basis
To align and initiate discipline and control staff in accordance with the companies Policies and procedures
To resolve customer queries
To be able to identify problems regarding workflow and systems
To Lead and promote staff motivation
To Manage productivity and performance of staff and departments

go to method of application »

Apply via company website ( http://www.dsv.com/About-DSV ) or