Job Region: Gauteng

  • HR Practitioner (Centurion) Branch Administration Clerk: Butterworth life (Eastern Cape) District Manager – Acornhoek Life (Mpumalanga) Forensic Investigator (Centurion) District Manager – Midrand X2 (Midrand) Senior Clerk: Client Services (Nelspruit/ Mbombela) (Nelspruit) Senior Clerk: Client Service Center (Durban) (Kwazulu Natal)

    Description

    We are seeking a proactive individual with strong prioritisation, planning, and organising skills to join our team. In this role, you will be responsible for designing, developing, and implementing impactful organisational development projects and interventions. Working closely under the guidance of the HR Specialist, you will play a key role in enhancing organisational effectiveness and driving positive change across the business.
    You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.

    YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:

    Proactively identify areas of improvement, recommend and implement organisational development interventions.
    Effective management of relationships with different stakeholders relating to OD projects.
    Effective coordination of all OD projects.
    Assist in the implementation of the Group Employee Value Proposition.
    Assist in the implementation of the OD projects as identified in the Group’s Employer Branding projects.
    Provide general support to all areas of HR.
    Responsible for executing employee onboarding and exit management activities.
    Coordinate team interventions to enhance team effectiveness.
    Keep abreast of OD best practices and advice accordingly.
    Provide inputs in the design and development of employee engagement and pulse surveys.
    Assist in the facilitation of focus group sessions relating to employee engagement feedback.
    Identify areas that require interventions and source and implement them accordingly.
    Assist in evaluating the success of the interventions.
    Assist in implementing change management principles to maximize stakeholder adoption and minimise change resistance.
    Assist with the analysis of jobs through the coordination of meetings, interviewing subject matter experts, and scrutinizing role requirements in line with EXCO recommendations.
    Provide support to the Job Profiling Specialist to gather, analyse, and systematically organise information to clarify the purpose and essential functions of the job.
    Assist Job Profiling Specialist in preparing and presenting job descriptions in accordance with the approved format and requirements.
    Assist with the development and maintenance of a database to ensure that all positions within the Group have valid/current job descriptions.

    Requirements

    A three-year qualification
    1 Year practical experience of HR systems
    3 Years’ experience as an HR Practitioner
    Intermediate level of proficiency relating to the MS Office (in particular MS Word, MS Excel and MS PowerPoint)
    Facilitation skills

    go to method of application »

    Apply via company website ( https://avbob.mobi/ ) or

     

  • Cluster Revenue Manager

    We are currently seeking a Revenue Manager to join our vibrant team. At Radisson Hotel & Convention Centre Johannesburg, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
    We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.
    As a Revenue Manager, you bring a high level of strategic acumen, a goal-driven approach, and a deep commitment to optimizing revenue streams to our dynamic Revenue Management Team. Your expertise and passion for maximizing profitability will be invaluable in steering our revenue strategies to new heights.
    Supports the smooth running of the revenue management department, where all aspects of the hotel’s reservations and meeting & events enquiries are managed and handled.
    Works proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
    Develops and implements strategies where key revenue management metrics are identified, communicated and delivered.
    Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance.
    Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
    Builds and maintains effective working relationships with all key stakeholders Reviews and scrutinizes the business performance, providing recommendations that will drive financial performance.
    Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

    INVENTORY MANAGEMENT

    Maintain accurate levels of inventory, based on forecasted demand
    Uses effective restriction methods in periods of high demand
    Setting Yield controls in the PMS / CRS systems based on the forecasted demand in order to ensure maximum revenue potential and RPP performance in conjunction with the hotels’ overall performance objectives
    Uses effective space-release policies to maximise rooms revenue
    Reviews hotel data and online systems
    Ensures all rates are loaded in all systems
    Ensures parallel pricing and inventory is maintained between the hotel and other distribution channels
    Ensures group inventory cut-off dates are managed in line with contract and demand
    Implements black-out dates and reviews frequently to see if adjustments are needed

    PRICING AND POSITIONING

    Ensures a correct rate positioning in each segment and for each season
    Tracks and monitors price sensitivity
    Ensures a continuous analysis of the competitor’s rates in each segment and presents at least quarterly during the revenue meeting
    Uses all tools available to ensure correct pricing information
    Ensures RFP requests are handled in a timely manner
    Ensures maximum RevPar penetration
    Develops and reviews an annual transient and group pricing policy
    Develop and Review a demand & city events calendar and on quarterly basis in cooperation with Director of Sales &  Marketing-Review and discuss during Revenue Meeting

    MARKET INTELLIGENCE

    Keeps an up-to-date knowledge of all main competitors
    Monitors of competitor pricing / strategies and gathering and analysing of market intelligence through the use of systems available
    Reviews key demand periods to maximise RevPar and profits through effective consideration of cost of sales
    Key contact for all E-Commerce partners and Web Registry is current and all contracts are in line with current RHG policies
    Has an up-to-date knowledge of the marketplace/demand generators
    Companies leaving and entering the market
    Special projects
    City events
    National events

    REVENUE ANALYSIS AND TRACKING

    Conducts weekly Revenue Management meetings
    Ensures accurate reporting for accurate analysis on market segmentation, production tracking and monitoring, displacement analysis, demand analysis per segment and RevPar Penetration
    Reviews end of month room statistics reports and provides critical analysis on performance versus forecasts and results of implemented strategies
    Provides comments on the hotels’ financial and market performance on a timely basis to the General Manager and other members of the hotel’s revenue team
    Prepares all weekly, monthly, 3 monthly forecasts and budgets
    Ensure effective and accurate usage of Revenue Management tools
    Maintains historical data on evens and performance on any promotions during these demand generating events

    REVENUE IMPROVEMENT

    Utilizes up-selling techniques at all times to maximise revenue
    Focus on call conversions
    Effective incentive scheme for agents in place

    RESERVATIONS and MEETING AND EVENTS DEPARTMENT

    Manages and leads the reservations and Meeting and Events department
    Ensures that all telephone standards are adhered to
    Ensures that all enquiries and requests are handled in a timely manner and fashion
    Ensures all daily tasks are completed by the team and gives support if required
    Identifies and addresses training needs to the department
    Supervises that all contracts and other paperwork are signed for group bookings
    Checks that billing instructions are correct and adhered to as per internal SOP
    Ensures that relevant credit checks have been completed for new and existing companies and discussed with Financial Controller
    Offers rates to the Meeting & Events Sales Executive for 24h and other packages
    Assists the Meeting & Events department where required
    Ensures revenue is maximised and optimised at every opportunity by the reservations team

    LAWS, REGULATIONS AND POLICIES

    Follows all applicable laws, and corporate standards and guidelines especially with regards to Health & Safety and security of employees and guests
    Ensures hotel compliance with Rezidor / Brand Pricing and E-Commerce policies

    HUMAN RESOURCES MANAGEMENT

    Screens, interviews and selects potential team members and supervisors for the department
    To train and coach members of the department in the Call standards and all new procedures and share new information and ensures proper documentation
    Develops and recommends appropriate training to meet guest needs
    Manages, leads and motivates the reservations team
    Identifies and addresses training needs
    Strives to reduce sick-leave and turnover within the departments
    Strives to reduce work related accidents within the departments
    Ensure that staff is delivering Yes I Can Service and arrange refresher training where necessary
    Identifies employees with potential for promotion and / or transfer and makes appropriate development plans for him or her together with the HR Manager
    Ensure all staff attend inter-departmental meetings as required, and to encourage staff to voice ideas and opinions that may be helpful to the hotel or department

    RESPONSIBLE BUSINESS

    Shows involvement and is interested in environmental and or social & ethical issues by participating in responsible business activities
    Promotes the Responsible Business programme to guests at all times
    Is actively involved in finding ways of reducing waste and minimizing energy usage

    HEALTH AND SAFETY

    Ensure that all potential and real hazards are reported and reduced immediately
    Fully understands the hotel’s fire, emergency and bomb procedures
    Ensures the safety of people and property within the premises by applying hotel regulations and adhering to existing laws and regulations
    Anticipates possible and probable hazards and conditions and either corrects them or take action to prevent them from happening
    Maintains the highest standards of personal hygiene, dress, uniform, appearance and body language and conduct

    MISCELLANEOUS

    Attends meetings as requested by the GM
    Holds weekly Revenue meetings
    Identifies training needs in the departments and conducts training as required or arranges accordingly in cooperation with HR manager
    Ensures pro-active communication between the Sales team, M&E team and Reservations / Front Office team of all revenue related issues
    Control commission statistics for Travel Agents and to ensure accurate tracking of these
    Ensures the correct follow up of unconfirmed bookings and non-arrivals to maximise revenue
    Continuously seeks to endeavour and improve the hotel’s efficient operation, and knowledge of own job function
    Ensures all requests and correspondence are dealt with in a timely and accurate manner
    Attends any property/city meetings that are relevant to the position

    Qualifications

    Proven experience in revenue management with excellent problem-solving capabilities.
    Excellent managerial skills with a hands-on approach and lead-by-example work style.
    Commitment to exceptional guest service with a passion for the hospitality industry.
    Ability to find creative solutions, offering advice and recommendations.
    Personal integrity, with the ability to work in an environment that demands excellence, time and energy

    Apply via company website ( N / A ) or

    jobs.smartrecruiters.com

     

  • Pet Sales Advisor

    Role Overview

    You will be required to interact with clients, increase sales, and elevate customer experience. If you’re a top performer that can align yourself with our organization Values of Awesome Service, Passionate, Honest, Human Dynamic, recognition and can wisely use resources and deliver results consistently while working on a performance based salary system then you might be the next OUTie.

     Responsibilities

    The successful candidate will be responsible for but not limited to:

    Cold Calling, Convert Incoming lead/quotes to sales in terms of the minimum quantity and quality targets.
    Interact with customers to offer guidance, point out Pet products, and assist them in making purchasing decisions.
    You will be required to talk (telephonically) to potential OUTsurance clients and get them interested in signing up by informing them of the benefits that our Pet product holds while adhering to the quality measures in place.
    Maintain in-depth Pet product knowledge in order to supply customers with the best, accurate information
    Utilize persuasion techniques when necessary to close sales
    Handle customer phone calls and emails in a polite, professional, and prompt manner
    Work towards achieving individual and team objectives and be accountable for sales results

    Qualifications

    Requirements:

    Candidate must be fit and proper, as this is a FAIS role
    Flexible to work shifts up to 6pm on weekdays and work weekends (specific hours will be discussed)
    Public holidays shifts are included
    Prepared to work on a Performance Based Remuneration System

    Experience:

    Previous experience dealing with clients in a sales capacity
    Exposure to sales and/or client care is essential for both system knowledge and in dealing with clients

    Attitudes and Skills:

    Sales oriented
    Attention to detail/quality orientated
    Deadline and results orientated
    Tenacious
    Enthusiastic and passionate about the job and the company
    Effective at planning and organisation
    Work management and teamwork
    Problem solving
    Adaptability
    Integrity
    Tolerance for stress
    Interpersonal and communication skills
    Selling skills
    Negotiations
    Keyboard skills
    Administration skills
    Influential
    Practical learning
    Excellent telephone etiquette and communication skills
    Sales structure
    Principles of client service
    Computer literacy product
    Systems knowledge and/or potential to acquire such knowledge within a short space of time

    Knowledge:

    Principles of sales
    The workings of a call centre
    Product/Systems knowledge and/or potential to acquire such knowledge in a short space of time
    At least 6 months call centre experience or exposure is advantageous

    Additional Information

    An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Recognition, Honesty, Profitability, People Development, Passion and Recognition
    Enthusiastic in dealing with people in a stressful, deadline orientated environment is essential
    The successful candidates will be remunerated on a performance based salary system

    Apply via company website ( ) or

    jobs.smartrecruiters.com

     

  • Domain Consultant Domain Consultant – Cortex

    Job Description
    Your Career

    As a domain consultant for network security transformation, you provide technical expertise and guidance in customers’ network security and zero trust journey.  You will be key in defining technical solutions that secure a customer’s key business imperatives.  You evangelize our industry leadership in on-prem, cloud, and security services that establish Palo Alto Networks as a customer’s cybersecurity partner.

    Your Impact

    Collaborate with sales teams to recommend and develop customer solutions within your assigned specialization
    Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
    Lead and support customer demonstrations that showcase our unique value proposition
    Responsible for prospective customers and partners’ Technical Validation projects based on best practices to ensure technical win in assigned opportunities
    Architect solutions that will help our customers strengthen and simplify their security posture
    Document high-level design and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions
    Lead conversations about industry trends and emerging changes to the security landscape.
    Responsible for discussing and highlighting product alignment with customer requirements and differentiation
    As the main technical point of contact for Network Security, you will assist and collaborate to respond effectively to RFIs/RFPs
    Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions
    Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
    Distinguished by additional specialized knowledge in breadth and/or depth. 

    Qualifications
    Your Experience 

    Fluent English language skills
    6+ years experience in pre-sales/sales engineering within Zero Trust, Networking, Network Security, SaaS Security or SSE/SASE 
    Experience with L2-L4 Networking (L2 Switching architectures including Spanning Tree, VLANs/trunking, IP routing including static routes, OSPF and BGP, route re-distribution, L4 Load-balancing)
    Outstanding customer communication and problem-solving skills
    Experience in working with customers, demonstrating problem-solving skills and a can-do attitude
    Solid understanding of NGFW, Network Security, SASE, SD-WAN, CASB, Proxy, DLP and BYOD Solutions
    Advanced knowledge of On-Premise and Cloud-Delivered Network Security Technologies 
    This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position.

    go to method of application »

    Apply via company website ( ) or

     

  • Health Systems And Data Analyst Health Systems And Data Analyst -Team Lead Kaelo Lifestyle Data Specialist

    Job Description

    Seeking a talented and results-oriented analyst to join our Health systems and Data analytics team. 
    You will be responsible for developing an understanding of the Health business.  You will work with the business to ensure business requirements are interpreted and understood correctly. You will also extract data, develop reports, and create presentations as required. An essential part of your role will be to reconcile and validate data and reports to ensure the information is accurate. 
    It is very important that the data and systems analyst understand the information in the report they are creating and distributing. 

    Job requirements:

    Partner with stakeholders to understand data requirements and translate them into clear and concise analytical questions.
    Develop reports and dashboards based on needs of stakeholders.
    Access, clean, and transform large datasets from various sources using SQL and data manipulation tools (e.g., Python libraries, Jupyter notebook).
    Perform exploratory data analysis to identify trends, patterns, and anomalies.
    Develop and implement statistical models and reporting dashboards to visualize data insights.
    Communicate complex data findings effectively through reports, presentations, and visualizations tailored to diverse audiences.
    Generate data-driven recommendations to support informed decision-making across various business functions.
    Stay up-to-date on emerging data analysis techniques and technologies, continuously seeking opportunities to improve data-driven processes.
    Maintain a high level of data quality and ensure data integrity throughout the analysis process.
    Collaborate with IT and data engineering teams to access and integrate data as needed.
    Document data analysis processes and methodologies for clear communication and knowledge transfer.

    Qualification:

    Bachelor’s degree in Statistics, Mathematics, Computer Science, Business Analytics, or a related field.
    SQL certificates/qualifications
    Power Bi certificates/qualifications
    Intermediate or advanced Excel certificates/ qualifications

    Knowledge/Experience:

    Minimum of 2 years of experience as a Data Analyst or similar role.
    Strong analytical and problem-solving skills with a proficiency in statistical methods and hypothesis testing.
    Attention to detail
    Experience with SQL queries and data manipulation tools (e.g., Jupyter notebooks, Python libraries like Pandas, NumPy).
    Experience with data visualization tools (e.g., Power BI) to create clear and compelling presentations.
    Excellent communication and interpersonal skills, with the ability to effectively translate technical concepts to non-technical audiences.
    A collaborative approach to working with cross-functional teams.
    Strong attention to detail and a commitment to data accuracy and integrity.

    go to method of application »

    Apply via company website ( N / A ) or

     

  • Internal Sales Administrator (ICT Industry)

    Job Description

    We are seeking a detail-oriented and proactive Internal Sales Administrator to support our ICT sales team and ensure seamless operations across the sales cycle. This role is critical in managing customer relationships, processing orders, and coordinating between technical, sales, and support teams.

    Key Responsibilities:

    Process customer orders for hardware, software, and ICT services using the company’s ERP/CRM system.
    Prepare and issue quotations for ICT products, licensing, and service contracts.
    Liaise with vendors and distributors to confirm product availability, pricing, and lead times.
    Coordinate with technical teams to schedule installations, support calls, and service delivery.
    Maintain accurate records of customer configurations, licensing details, and renewal dates.
    Handle customer queries related to product specs, compatibility, warranties, and support.
    Monitor stock levels of ICT equipment and software licenses; assist with procurement planning.
    Generate sales reports with insights into product performance, renewals, and customer trends.

    Requirements & Qualifications:

    Matric certificate
    2–3 years of experience in ICT sales support or administration.
    Familiarity with ICT products 
    Proficiency in Microsoft Office Suite 
    Strong organizational and multitasking skills.
    Excellent written and verbal communication.
    Customer-focused with a problem-solving mindset.

    Preferred Attributes:

    Experience working with ICT vendors like Microsoft, Cisco, HP, Dell, or Fortinet.
    Understanding of ICT sales cycles, licensing models, and service-level agreements.
    Ability to interpret technical product specs and communicate them clearly to customers.
    High attention to detail and accuracy in managing product codes, serial numbers, and configurations.

    Apply via company website ( http://www.firsttech.co.za ) or

    firsttech.simplify.hr

     

  • Debt Recovery Learnership

    Job Description

    iMasFinance, an authorised financial services provider, invites applications for a 12-month Debt Recovery Learnership aimed at individuals seeking practical experience with an NQF Level 4 qualification.  This opportunity offers hands-on exposure to key debt recovery functions including collections, legal handovers, portfolio management and stakeholder engagement.

    Key Learning Areas include, but not limited to:

    Securing payment commitments from members in arrears
    Managing correspondence and queries related to collections
    Recording member information and collection activities
    Administering repossessions and legal processes
    Liaising with valuators, tracers, sheriffs and lien holders
    Supporting attorneys and debt collectors with portfolio and payment processing
    Maintaining professional relationships and reporting on progress

    Eligibility Criteria:

    Grade 12 with Mathematics and/or Accounting
    Not currently employed or enrolled in any studies
    Open to previously disadvantaged youth
    Available to start in November 2025

    Apply via company website ( ) or

    imasfinanceco.simplify.hr

     

  • Provisioning Engineer Service Analyst

    ROLE PURPOSE

    Design and implement network solutions (VPNs, Hosting, SDWAN, Security and VOIP).
    Act as an escalation point to resolve complex provisioning solutions. Problem diagnosis and a clear understanding of the client’s needs and networks. To provide high quality project-based implementation of technical solutions to all the Business Corporate clients for converged networks. Design solutions to meet complex customer network requirements.

    ROLE REQUIREMENT

    Configurations of CE devices – Routers, SD WAN Appliances, Firewalls, etc.
    Assurance of services after they have been implemented in order to hand them over to the support Team.
    Visit customer sites to fix the problems if necessary.
    Investigate and identify the source of problems
    Follow-up with internal business units, suppliers or vendors during problem fixing.
    Involve quality assurance(QA), quality control (QC) and service level management (SLM).
    Set up VPNs on Provider Edge and Customer Edge devices.
    Implement and Assurance of different Access Services.
    Serve as the technical lead/expert within an order fulfillment team
    Serve as a concept designer and expert within an order fulfillment team
    Gather and define network and technical level specifications, design and implement within the provided network infrastructure.
    Direct and control the implementation of data communication networks.
    Act as an escalation point to resolve device and service problems.
    Act as an escalation point to resolve network problems.
    Act as an escalation point to resolve concept/solution/business problems.
    Have knowledge and understanding of the following:
    Design and Implementation of VPN, Security and Hosting solutions.
    Router and Switch Configuration – primarily (but not exclusively) focused on Cisco equipment.
    Understanding of L2 and L3 technologies and protocols.
    Understanding of Class and Quality of Service.
    Routing and Switching, SDWAN, Hosting and Security.
    Have knowledge and understanding of all technical aspects of L2 and L3 data communication networks and network elements.
    Have a working knowledge and ability to troubleshoot within the disciplines of Routing and Switching, Hosting Services, Security Services or Voice Services.
    Interpret and solve novel problems experienced on L2 or L3 data communication networks.
    Communicate and liaise with people in other teams tasked with the fulfillment of customer technical and service orders.
    Conform to the protocols specified for the delivery of work.
    Interact fluently and successfully with customers and all other parties involved in the delivery of solutions.

    PROFESSIONAL COMPETENCIES

    Strong analytical and troubleshooting skills.
    Ability to diagnose and resolve complex technical issues.
    Meticulous in executing provisioning tasks and documenting processes.
    Ability to analyse system and network performance data to optimize provisioning.
    Ability to explain technical concepts to non-technical stakeholders.

    QUALIFICATIONS & EXPERIENCE

    A valid CCNP Cisco certification, Security certifications and Cloud Applications certifications.
    3 – 6 years relevant Provisioning experience with MPLS Networks, SD WAN Technologies (Meraki, Velocloud, Viptela), Cloud Application (AWS, Azure, VMware), Security Technologies (Fortinet, CheckPoint, Zscaler, Cloudflare).
    Experience in the application of data communication technology to the solve customers’ business problems – L3
    Knowledge of ISP Technologies, Broadband and Access solutions – L2 / L3
    Knowledge Security, VoIP or Hosting technology as a primary or secondary skill – L2 / L3.
    Understanding of IP/GSM/Telecommunications/ICT Industry standards and methods – L1 to L3.
    SD-WAN experience would be an advantage
    Programming skills (Python, SQL, Data Modeling languages, APIs, etc.) would be an advantage

    go to method of application »

    Apply via company website ( N / A ) or

     

  • Forensic Manager

    JOB PURPOSE

    To lead the execution and delivery of forensic investigations, ensuring quality, timeliness, and value-added service to clients. The Forensic Manager plays a strategic role in managing projects, leading teams, developing client relationships, and supporting the division’s growth through business development, innovation, and operational excellence.

    JOB RESPONSIBILITIES

    Lead the planning and execution of forensic fieldwork and engagements.
    Supervise and provide on-the-job training to junior and mid-level staff.
    Ensure high-quality, accurate, and timely draft reports.
    Identify risks, red flags, and relevant evidence throughout the investigation.
    Act as primary liaison with clients and stakeholders during engagements.
    Deliver insightful, value-added recommendations based on forensic findings.
    Oversee full project lifecycle — from scoping to close-out — ensuring administration, budgeting, and timelines are effectively managed.
    Ensure optimal resource allocation and staff utilization.
    Build and maintain long-term client relationships to ensure repeat business and client satisfaction.
    Promote innovation, quality standards, and continuous improvement within the team.

    Qualifications 

    Must be a registered CA (SA)
    BCom in Forensic Accounting / BCom Accounting / BCom Law 
    Certified Fraud Examiner (CFE) or similar professional certification (e.g., CAMS, CA(SA), LLB) is advantageous 

    Experience 

    Minimum 4–5 years in forensic investigations, including work in both the public and private sector 
    Experience in fraud risk management, probity audits, and compliance reviews 
    Exposure to the full investigation cycle — from scoping and execution to reporting and court preparation 
    Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and relevant forensic software/tools

    Apply via company website ( N / A ) or

    .simplify.hr

     

  • Senior IT Service Delivery Manager

    Job Advert Summary    
    Your duties & responsibilities

    Motivates staff, communicates clear expectations, holds staff accountable to deadlines
    Provides coaching and constructive feedback and recognition when appropriate
    Work in partnership with the Australian team to recognize high performers and propose relevant training initiatives.
    Plan, assign and oversee the activities of professional and technical personnel involved in the analysis, design, development, testing and implementation functions required to modify/create new software applications and/or install, implement and integrate software purchased from outside vendors
    Anticipate and recognise project scope changes, risks and constraints during project execution
    Review and approve all changes to production environment ensuring proper business sign-off occurs
    Provide guidance in the development of project documentation, inclusive of functional/technical requirements, test plans and implementation plans
    Promote Agile mindset and delivery practices
    Manage a team including hiring, reviews, and remediation recommendations
    Recognise opportunities to improve process efficiencies and works with the team through execution
    Review and analyse existing and proposed system business processes to ensure efficiency and effectiveness of those programs
    Ensure employees adhere to departmental (both existing and emerging) policies and procedures

    Required Knowledge and Experience    
    Your knowledge, skills & attributes

    Knowledge acquired awareness and/or expertise

    Supervising application development teams
    Supervising application development/production support projects
    Supervising multiple/concurrent projects of varying sizes
    Review of and input on team’s project documentation for completeness and accuracy
    Knowledge of formal project management methods as well as Agile solution delivery
    Experience with previous Guidewire, Duck Creek or other core Insurance platform implementation projects highly regarded

    Skills acquired or inherent abilities

    Natural ability to lead and motivate the team
    Knowledge of ITIL framework and processes
    DevOps and DevSecOps training and/or experience
    Collaboration tools such as Jira, Confluence, Azure DevOps, Microsoft Teams
    Automation tools such as Jenkins, Selenium, Cruise Control, and Ant
    Experience in application security considerations including threat modelling, dynamic and static scanning, etc.

    Attributes

    Drive, motivation and innovative thinking
    Strong desire to help others achieve within a team environment
    Professionalism
    Empathetic leadership ability with uncompromising focus on results
    A desire to establish a practice from the ground up and shape it for the future

    Educational Requirements    
    Qualifications (Formal study undertaken and completed)

    Bachelor’s degree in Information Technology or equivalent degree required.
    Five or more years leading the team of developers and/or testers.
    Working knowledge/ understanding of Gosu, SQL, Java, SOAP or Restful web services, JavaScript, XML, Git or a similar version control / source code management tool is desired.
    One or more years of insurance or financial industry background is desired.

    Apply via company website ( http://www.hollard.co.za ) or

    hollard.erecruit.co