Job Region: Gauteng

This role

The Clerk Support Supervisor is responsible for ensuring effective support to the customer, resolving their queries and issues through the support team, ensuring an extraordinary experience. In addition to analyzing customer feedback and operational data to identify areas for improvement in service quality and operational efficiency.

Responsibilities

Strategizing and monitoring daily activities of clerk support operations, assisting where required.
Overseeing and assessing clerk support staff activities, and providing them with regular performance-related feedback.
Train staff in clerk support areas and company policies.
Investigating and resolving clerk support complaints.
Assisting with the development and implementation of support policies, maintaining documentation pertaining to clerk support department activities.
Generate reports on team performance, analyzing data to identify trends, issues and opportunities for improvement.
Constantly coordinate with Legal & Compliance for the correct execution of claims, writings or complaints from end customers.

Requirements

College in related areas such as Business Administration, Communications or similar.
2 years’ experience managing customer service or support teams, preferably in the sales or financial sector.
Solid knowledge of the main key performance indicators of customer experiences, in consumer law.
Consumer protection and defense code.
Knowledge of customer relationship management (CRM) software to manage customer interactions (Zendesk), track issues and analyze data (Excel and google sheets, Power BI or any other desirable)Ability to effectively lead and motivate a team.
Problem-solving skills to maintain high levels of customer satisfaction.
Ability to focus on the customer, sense of urgency and handling difficult situations under pressure.

Apply via company website ( N / A ) or

jobs.lever.co

About the Role

Our Customer Success Managers are critical to the success of Uber Direct, and we need a strong, dedicated CSM to support and grow their business on our platform. You will be part advocate, part detective, and use data-driven recommendations to support your portfolio of top-tier partners. We are seeking an individual who can work collaboratively with sales, operations, and technical counterparts to unblock the needs of partners.
You will succeed in this role if: you find focus in fast-paced environments; you are a coach at heart; you possess an insatiable appetite to continuously learn and teach.

What You’ll Do

Own and manage a portfolio of top Platform Partners on Uber Direct; focus on growing their business, improving their operations and making them advocates
Assist with expansions, rollouts, and new partner initiatives to drive growth on Uber Direct
Set and track account KPI targets, weekly, monthly, and quarterly in a MBR, QBR context
Work cross functionally with teams to identify and drive growth opportunities
Engage with your portfolio to understand opportunities for our product team to build better features and products
Act as the partner’s point of contact handling inquiries, resolving conflicts, and providing solutions in a timely manner
Lead cross-functional improvements in order to ensure we have the best customer experience in the industry
Collaborate with leadership to set organizational strategy, and rapidly execute against it.

What You’ll Need

3+ years experience in customer success or account/partner management
Previous experience working with platform partners to drive onboarding and growth
Strong attention to detail, organized, and analytical; with excellent communication and interpersonal skills
Previous Restaurant or Retail experience
Knowledge of CRM software like Salesforce
BA/BS Degree
Analytical Thinking: Analytical skills and ability to extract trends and insights from customers data. Executive Presence and ability to engage with multiple stakeholders.
Business Acumen: Good with articulation, communication, presentation and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs.
Data Insights: Ability to use insights and data-driven decision making to inform the sales process. Develop sales strategies and market pitch to respond to a dynamic market landscape.
Stakeholder Management: Collaborate cross-functionally to build efficiencies, elevate customer experience and share knowledge, communicate and collaborate with Uber teams around the globe.

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Job Description

The Senior BIM Modeller – Rail Design applies knowledge within an area to a project to solve straightforward problems and is also able to apply that knowledge to typical solutions.

Here is what you will do:

Apply knowledge within an area to a project to solve straightforward problems and also apply that knowledge to typical situations
Work independently and collaboratively with moderate level of guidance
Have work regularly reviewed by supervisors and more senior team members
Contribute within an area of knowledge on a project, solving a range of straightforward problems, and applying that knowledge to atypical assignments
Analyse and apply solutions to typical issues within area of expertise within a sub-group or team within their function, business unit or technical discipline, using standard operating procedures/methodologies as a basis
Create and maintain detailed 3D BIM models for rail infrastructure projects
Collaborate with multidisciplinary teams to ensure model accuracy and integration
Implement BIM standards and best practices throughout the project lifecycle
Assist in developing custom families and content for rail-specific elements
Participate in clash detection and resolution processes

Here’s what we’re looking for:

3 Years’ + experience with modelling software in an engineering environment
An advanced user in Autodesk Revit Software (Buildings) / Autodesk Civil 3D (Civils), or similar, who can draw/model with limited supervision having the ability to create content within a specific discipline
Must also be an advanced user in other Rail Design specific software
Proficiency in generating 2D drawings from 3D models
Experience with point cloud data and laser scanning technology
Ability to interpret and apply relevant standards and regulations in rail design
Strong problem-solving skills and attention to detail

Qualifications

Grade 12 / Matric certificate
2 years ITI Diploma in Drafting or 3 years Diploma in Engineering (preferable)
BIM certification (preferable)

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Apply via company website ( http://www.aecom.com/ ) or

Job Description

EUM, part of the TWK group, has the following vacancy available: Manager (Admin) at Krugersdorp, Gauteng.

Job Summary

This role involves managing and overseeing all administrative functions within EUM to ensure efficient office operations, accurate record keeping, and effective support to both clients and internal teams. The Admin Manager will lead the administrative staff, coordinate processes, and implement systems that drive operational excellence and compliance.

Responsibilities and Duties

Oversee and manage the daily administrative operations of EUM
Supervise and guide administrative staff to ensure effective workflow and service delivery
Ensure accurate record keeping, documentation, and compliance reporting
Liaise with clients, service providers, and internal teams in a professional manner
Coordinate schedules, bookings, and logistical arrangements
Manage financial administration including invoicing, reconciliations, and reporting
Implement and maintain effective administrative systems and procedures to drive efficiency

Qualifications and Skills

Matric / Grade 12
Relevant tertiary qualification in Administration, Business Management, or related field (advantageous)
Proven experience in office or administrative management, preferably in financial services or insurance
Strong leadership, organisational, and people management skills
Excellent communication and interpersonal abilities
Professionalism, attention to detail, and problem-solving skills
Computer literacy with proficiency in MS Office and administrative systems

Closing Date 17 October 2025

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Apply via company website ( http://www.twkagri.com ) or

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you are able to drive CD performance management and processes (e.g. forecasting, controls) and continuously optimise information and analyticsthen this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Support decisions around CD promotions and work with CD Operations around accruals
Ensure right level of investments behind channels / categories / activities / customers 
Partner with CD account teams to manage performance (e.g. changes in forecast) in a standardised way across all accounts & channels, support initiatives to close gaps, intervene where required, mitigate risks and deliver opportunities (attend business review meetings by exception)
Communicate & manage account targets (growth & Trade Terms Spend (TTS)) 
Help develop customer investment plans and drive these through to implementation
Support with management of debtors and customer overdue’s
Help to resolve key issues around claims and aged deductions
Engage with the Order to Cash team in the Multi Country Operation to ensure transactional & balance sheet issues are resolved in an optimal way
Assist and intervene in CD finance controlling processes including accrual reviews, aged deduction management, preparation and posting of judgemental TTS accruals
Evaluate the feasibility and return on promotional plans
Analyse and present results on a monthly basis to relevant Business Partner teams with insight
Support CD operations in daily activities whenever finance expertise is required 
Analysis pre- and post- evaluation activities and application of learnings in future promotions, results of plan vs actual variances and establishment of learning sjointly with account teams
Forecasting done by category by customer
Drive TTS savings agenda
Monitoring, analysis, control and forecasting of contractual spend

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Experiences & Qualifications

3 – 5 years Finance experience (FMCG industry preferred)
BCom Degree – Financial / Accounting
CA or CIMA would be highly advantageous

Skills

Advanced Excel
Strong SAP & PowerPoint skills & knowledge
Strong analytical & governance skills 

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Apply via company website ( https://www.unilever.co.za ) or

Job Description

Your Purpose…

To inspire people to live active lives
The role of the Fitness Instructor is to promote our world-class fitness products and to increase member retention through effective new member induction. This role will also be responsible to promote existing and new fitness initiatives as well as products and services to members.

Your Duties and Responsibilities…

To at all times do your bit towards achieving our purpose to Inspire people to live an active life, this is achieved by believing and living our values through all we do, always innovating, inspiring people, have fun and do the right thing.
Building relationships with members to achieve member retention
Conducting fitness initiatives to increase member retention
Adhering to operational & administrative requirements
Ensure the health and safety of members at all times
Actively managing ongoing training and self-development to keep abreast of industry changes
Actively assist and promote the ancillary products and services available to members

Our Minimum Requirements…

We can’t live without…

Matric qualification
Industry recognized fitness qualification essential
A minimum of 6 months experience within fitness
First Aid qualification with AED certification
Ability to work shifts which includes weekends and public holidays
Experience in member service (customer service)
Must be a people’s person and be able to assist and guide our members

We’d like you to have…

Adaptability (must be able to adapt to a fast paced, changing environment)
Be curious (must be willing to succeed, seek opportunities to learn and grow)
Have a winning mentality (must be willing to go over and above to achieve success)
Must be motivated to achieve success.
A commitment to making a difference in people’s lives.
A Growth mindset
The ability to work independently.
Trustworthiness (must always act in doing the right thing)
A drive to create moments of magic for our members.
The ability to make decisions and take ownership and responsibility for the decision.
Action orientation

We’d love you to have…

Wellness knowledge, beyond the health club
The ability to make quick and bold decisions.
The ability to be agile.
The ability to be collaborative.
High Interpersonal skills (EQ)

Apply via company website ( ) or

virginactiveclubsgautengnorth.simplify.hr

Key Responsibility Areas 

Lead the design and development of new features for the software systems, and improvement of the existing ones; 
Implementation, debugging, documentation and release of the software solutions; 
Provide maintenance and enhancement support of the existing systems; 
Perform software systems coding assignments; and 
Supervision of the Junior Software Developers.  

Qualifications and Experience 
Minimum:

3 years National Higher Diploma/ Bachelor’s degree in ICT (Computer Science, Information Systems, Technology and Engineering) or related field. 

Experience:

 6 – 7 years’ experience with full software development lifecycle (SDLC), including solution development, operational responsibility in a large corporate/public sector organisation 
Experience in using the following technologies to develop with java or/and scala programming language. 
Web application technologies (servlets, JS, JSP, JSTL, HTML, CSS, Bootfaces, primefaces) 
Enterprise application technologies JPA, JTA, JMS, EJB etc. 
Web services technologies (JAX-RS, JAX-RPC, JAXR) 
Management and Security technologies (Security API) 
3 years’ experience of data life cycle, Bigdata/Data analytics solutions, Apache Hadoop, Python, Apache Spark, Apache Kafka, MongoDB, Apache Hive, Jupyter Hub, Linux, Microsoft PowerBI, ETL/ELT/ETLT processes across various platforms. Working knowledge of Artificial Intelligence development processes and its technologies. 

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Purpose of Role:

The role involves setting up and reviewing of Bill of Materials (BOM), Monitoring and controlling foundry processes, ensuring metallurgical quality, conducting testing and providing technical support to production teams.

Key Responsibilities:

Safety First:

Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.

Continuous Improvement:

Participate in continuous improvement projects targeting yield improvements, cost reduction and defect elimination. Implement improvements to enhance efficiency, reduce scrap, and improve product quality. Use simulation software (e.g., MAGMASOFT, AutoCAST) to model casting processes. Monitor and analyze production data to ensure process stability. Troubleshoot technical issues in casting and molding operations. Coordinate with maintenance teams to ensure equipment reliability.

Process Control and Operations:

Setting up and reviewing of BOMs. Assist in daily foundry operations. Support Sand system control. Defect investigation and problem solving. Provide feedback on best practices to minimize scrap and reworks.

Adherence:

Maintain accurate records of tests, analysis and process parameters. Support quality documentation and heat treatment records. Prepare Technical reports on Metallurgical Investigations and Foundry trials.

Quality & Compliance:

Ensure adherence to quality standards and specifications. Conduct root cause analysis and corrective actions for defects. Maintain documentation for all foundry processes and procedures

Job Knowledge/Education and Qualifications:

Minimum, National Diploma in Metallurgy
Minimum 3 years experience in a Foundry Operations
Strong understanding of Metallurgy , Heat treatment and Casting Processes
Hands-on experience with laboratory testing

End Date: October 7, 2025 

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About the Role

As an Underwriting Specialist for FinPro and Casualty, you’ll be at the forefront of risk assessment and business growth in South Africa. Reporting to the Head of Underwriting: Property and Specialty, you’ll analyze complex risks, develop tailored insurance solutions, and build valuable relationships with clients and brokers across the region.
Your expertise will directly contribute to our portfolio growth while ensuring prudent risk management.

Key Responsibilities

Assess and underwrite new and renewal business for FinPro and Casualty lines, including transactional liability insurance, ensuring alignment with company guidelines and risk appetite
Analyze technical insurability of potential exposures with meticulous attention to coverage requirements and risk factors
Review and prepare comprehensive cover structures, wordings, and competitive quotations that meet client needs while managing risk exposure
Collaborate with international teams to assess complex underwriting activities and leverage global expertise in decision-making processes
Support business development by working closely with sales and distribution teams to identify opportunities and develop tailored solutions
Engage with brokers and clients through meetings and presentations to effectively communicate our value proposition and underwriting capabilities
Monitor market trends and competitive landscapes to inform strategic underwriting decisions and identify new business opportunities
Maintain thorough documentation ensuring compliance with regulatory requirements and internal guidelines

About the Team

At Swiss Re Corporate Solutions, we provide innovative insurance solutions that help our clients and brokers navigate the complexities of risk. Our team specializes in a wide range of products, including FinPro and Casualty coverage with transactional liability expertise.
We are committed to delivering exceptional service and technical expertise to our customers through collaborative teamwork and a client-focused approach.

About You

You’re an analytical thinker with a passion for risk assessment and business growth. Your attention to detail is matched by your ability to see the bigger picture in complex insurance scenarios. Y
ou thrive in collaborative environments where you can apply your technical knowledge while developing meaningful professional relationships.
Your communication skills allow you to translate complex insurance concepts into clear value propositions for clients and brokers.

We are looking for candidates who meet these requirements:

Bachelor’s degree in finance, insurance, risk management, or a related field
Minimum 5 years of underwriting experience specifically in FinPro and Casualty lines (including transactional liability)
Strong technical knowledge of insurance principles, risk assessment, and underwriting processes
Excellent analytical and problem-solving skills with a detail-oriented approach to evaluating exposures
Proven communication skills with the ability to engage effectively with clients, brokers, and internal teams

These are additional nice to haves:

Professional certifications in underwriting or insurance (e.g., ACII, ARe)
Familiarity with South African insurance regulatory environment and compliance requirements
Experience working in international or multicultural business environments
Willingness to travel for client meetings and business development opportunities
Demonstrated ability to adapt to changing market conditions and evolving risk landscapes

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Apply via company website ( http://www.swissre.com ) or

Description    

Hello Group is seeking to appoint a dedicated Client Service Support Consultant who will be a crucial member of the customer and client service team, responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into the bank’s ticketing system. Additionally, the consultant will be responsible for authenticating customers when their banking information changes and ensuring a high level of customer satisfaction while managing their assigned tickets.

Key responsibilities

Inbound & Outbound Calls:

Handle inbound customer inquiries and proactively manage outbound calls related to source of funds requests.
Compliance: Ensure all processes follow the bank’s compliance guidelines, particularly related to anti-money laundering (AML) and Know Your Customer (KYC) regulations.
Customer Service Excellence: Maintain a high level of professionalism and customer service in all interactions to ensure customer satisfaction and loyalty.

Client authentication:

Authenticate customers when there is a change in their banking information, following security protocols to protect client data.
2-part Verification of client: voice call and video call the client
Attending to incoming calls

Ticket Management:

Manage and prioritize daily tickets assigned by the team, ensuring timely follow-up with customers to request source of funds and resolve any issues.
Request and verify source of funds documents from clients in compliance with the bank’s policies and regulatory requirements.
Regularly follow up on tickets at least once a week.
Document Verification: Check the accuracy and authenticity of the source of funds documentation provided by clients.
Cross reference information, verify Bank statements, ID’s, POPS’ and payment notifications.
Data Entry: Accurately capture and record detailed information received from clients into the bank’s ticketing system.

Minimum Requirements    

Matric Certificate
Customer service qualification (Advantageous)
Knowledge of CRM Bank, OS ticket and Core Banking systems
Multiple Languages (Advantageous)
Experience in customer service (Financial industry)
Computer/Mobile Literate
International Remittance product knowledge.

Apply via company website ( http://hellogroup.co.za/ ) or

hellogroup.erecruit.co