Job Region: Gauteng

Main Purpose of the Role

We are seeking a highly skilled and commercially astute Technical Account Manager (Knox Gaurd) to serve as a critical liaison between Samsung Africa, our channel partners, and global Headquarters (HQ).
The ideal candidate will be a technical expert in mobile device software and hardware integration, with a deep understanding of the Samsung Knox Guard solution.
This role is responsible for supporting channel partners by investigating and resolving technical issues, analysing commercial risk, and providing valuable market insights to our core technical teams.
It is imperative that this candidate has exceptional communication skills, with the ability to translate complex technical information into clear, concise business insights for both technical and non-technical audiences.

Main Responsibilities

Serve as the primary technical point of contact for channel partners utilising the Samsung Knox Guard solution.
Act as a critical bridge between local market issues and the global technical teams at Samsung HQ.
Receive, analyse, and prioritize support tickets related to Knox Guard breaches, technical failures, and API integration issues.
Conduct in-depth technical investigations, including the analysis of mobile phone log files, to diagnose the root cause of issues.
Make informed judgments on ticket escalation, determining whether to resolve issues locally with the channel partner or escalate to HQ.
Provide detailed reports and actionable insights to HQ, outlining the technical nature of the issue, the associated commercial risk to the channel, and the level of urgency.
Ongoing product roadmap maintenance to ensure visibility on any changes, additions or technical enhancements.
Maintain a comprehensive understanding of Knox Guard and broader Knox Solution Suite, its features, and its integration with mobile device hardware.
Collaborate with sales, engineering, and product teams to ensure the stability and effectiveness of the Knox Guard solution in the African market.
Provide proactive technical guidance and support to channel partners to prevent future issues.
Provide proactive technical guidance and implementation recommendations to channel partners.
Take co-responsibility for preparing, collating and distributing a monthly channel and service provider technical bulletin that covers product development features, key issues identified in other market environments, best practice cases and industry relevant insights.
Delivery of quarterly business reviews, both internally and with external partners.
Ongoing competitive analysis (competing platforms).
Maintain visibility of projects related to Knox Guard solutions being integrated or utilised within the customer base to enhance commercial competitiveness for Samsung.

Additional Skills and Expertise

Proven experience in a technical support, engineering, or solutions role, preferably within the mobile or telecommunications industry.
Demonstrable expertise in mobile device software, including deep knowledge of the Android operating system and its interaction with hardware.
Strong analytical and problem-solving skills, with the ability to analyse complex technical log files and data.
High commercial acumen, with a clear understanding of business operations and the commercial risks associated with technical failures.
Exceptional communication skills, with the ability to translate complex technical information into clear, concise business insights for both technical and non-technical audiences.
Self-motivated and proactive, with a strong sense of urgency and the ability to work independently.
Experience with enterprise mobility solutions, mobile device management (MDM), or device security is highly desirable.

Qualifications and Experience

Matric
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
5- 8 years’ experience of the African telecommunications or mobile device market.
Direct experience with Samsung Knox solutions, particularly Knox Guard is an advantage.

Apply via company website ( N / A ) or

www.linkedin.com

 

Responsibilities:

Receive approaches from uninsured and insured third parties, acknowledge receipt.
Register and validate third party only claims.
Assess and confirm merits of the claims.
Request quantum/ outstanding documents from the third party if applicable.
Decide if claim is payable based on documentation provided.
Appoint assessor based on claim specification.
Provide updates to third party and insured/broker.
Review assessment and draft offer for third party
Negotiate fair offer with third party.
Send offer and facilitate settlement of signed offer.
Close files once settled.
Record savings on spreadsheet
Maintain relationship with assessors, other insurers and broker/insureds(Litigation)
Receive Summons and acknowledge receipt.
Verify legitimacy of claim
Review summons and decide on action.
Appoint attorney based on summon’ s specification.
Provide attorney with instruction and documents.
Follow up with attorney.
Guide attorney on acceptable offer and parameters of negotiating.
Settle attorney fees based on acceptable fee scale.
Negotiate with attorneys on fees based on settlements.
Maintain relationship with attorneys and investigators.

Skills

Negotiation Skills
Conflict resolution skills
Math Skills
Good Communication Skills
Interpersonal Skills

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Apply via company website ( https://www.aig.co.za/ ) or

 

Primary Purpose of the Job

This role will be a key member of the Compliance Team that supports BDO South Africa in building a resilient and successful business, by:

Designing and facilitating effective and efficient compliance processes with clearly defined roles and responsibilities, that enable business to deliver exceptional client service
Being a trusted advisor to business, advising on regulations, policies and procedures and enhancing skills through focused training and awareness programmes
Implementing monitoring processes, providing value-add reporting and ensuring remedial action is taken for identified non-compliance
Entrenching a strong culture in the firm that is about more than pure compliance, but also about promoting a message that everyone has a role to play in protecting the firm against risk.
The team is responsible for the “Relevant Ethical Requirements (including Independence)” and “Acceptance and Continuance of Client Relationships and Specific Engagements” components of ISQM1.
The Compliance Practitioner role will report into the Senior Manager: Independence, Conflicts and Ethics within the broader Compliance team, and will be responsible for designing, implementing and monitoring effective and efficient processes to ensure compliance with policies relating to the above components.

Requirements
Main Duties and Responsibilities

Non-Assurance Services (NAS) Process:

Monitoring and review of NAS to Public Interest Entities. Includes drafting of concurrence letters and meticulous maintenance of NAS tracker and register.
Participate in current automation initiative.

Monitoring and Maintaining Firm Entity Management System:

Maintain firm’s prohibited entity list.
Efficient facilitation of quarterly public interest entity validations.

Breach Remediation Assistance:

Drafting breach consultations and assisting with implementation of remediation where it pertains to the Independence, Conflicts and Ethics function.
Communication of remediation actions to other stakeholders and tracking successful implementation.

Training and Communication:

Development of content to create awareness of Independence, Conflicts and Ethics through various information methods, including email communication and webcast training.

Annual Independence Declaration Process:

Assistance with annual independence declaration process, including roll-out, exception resolution and reporting to leadership.

New Joiner Declaration Process and Training:

Presenting training to new joiners on Independence, Conflicts and Ethics.
Assistance with new joiner declaration process, including roll-out, exception resolution and reporting to leadership.

Financial Interest Declaration Process:

Assistance with quarterly financial interest declaration process, including roll-out, exception resolution and reporting to leadership.

Consultations:

Assist with consultations related to firm and personal independence matters.

Internal and External Review Readiness:

Ensure continuous readiness for internal monitoring and external regulatory reviews.

Qualifications, Recognition of Prior Learning, Work Experience, and Knowledge

Qualifications/Recognition of Prior Learning equivalent
A qualification in Compliance, Risk, Finance or Audit

Work Experience

2-3 years of experience in similar risk management, independence and/or compliance roles.
Experience within a professional services/audit firm would be advantageous.
Design and implementation of policies and processes for regulatory compliance and risk mitigation.
Training design and presentation
Project management experience
Business analysis experience relating to technology solutions

Knowledge

Intermediate Excel, Word and PowerPoint.
Excellent written and spoken English language skills

Competencies: Technical & Behavioural

Technical Competencies

Efficient processing of compliance related tasks.
Progress reporting and Project Management.
Design and review controls to mitigate identified risks.
Attention to detail

Behavioural Competencies

Good interpersonal and organisational skills
Strong spoken and written communication skills
Ability to work independently and collaborate with team members
A proactive approach to continuous improvement
 

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Apply via company website ( https://www.bdo.co.za/en-za/home ) or

 

KEY RESULT AREAS

BUSINESS AREA PERFORMANCE:

Conduct all activities in a CREDO based manner and maintain compliance to Health Care Compliance, industry and company standards to drive business performance
Act as an ambassador for Janssen Pharmaceutica (Pty) Ltd
Meet or exceed annual sales targets as determined in the assigned incentive targets by quarter for the financial year and be accountable for results
Effectively communicate and implement strategies as determined by the Brand managers
Accountability and management of territory through Salesforce
Customer interaction excellence metric achievement to meet business requirements to reach Health care practitioner customer base with the correct frequency, channel and content
Interact with correctly targeted customers through approved channels – virtual or physically to build relationships, gather market in intelligence, deliver key strategic messages and deliver key value-add to customers
Conduct in-service training as required
Completes administrative responsibilities efficiently and as per established deadlines
Sales force effectiveness by analyzing sales, customer and activity data to monitor progress against objectives and communicate information to Sales and Brand managers; implement corrective action where necessary
Develops a territory coverage plan that maximizes selling time with all account professionals, while coordinating efforts with company counterparts, to ensure good coverage and continuous selling effort
Collaboration with brand managers to ensure correct implementation of strategy and activities
Organize and conduct promotional events and promote Janssen products in a compliant manner such as business meals, group meetings or other
Timeously input all required data into Veeva as requested and as business need is determined
Effectively incorporate Janssen selling skills incl. but not limited to AIDiNC selling process
Actively participate in ongoing and required knowledge assessments pertaining to strategy, clinical trials, product and competitor with an achievement of required company pass rates (80%)
Taking accountability for enhancement of own knowledge pertaining to the role through ongoing research and reading
Ensure familiarity to relevant sales documents e.g. Incentive Forecast Document
Provide regular and ongoing feedback to the sales and marketing managers regarding:
Competitor activities and relevant market dynamics
Strategy and promotional messages and material

BUSINESS AREA MANAGEMENT:

Create, build and expand the value of the business area through providing feedback of in-field intelligence
Develop and expand technical knowledge necessary for business area management and customer interaction utilizing platforms provided by J&J
Ensures all requests and assignments meet company requirements and are submitted by established deadlines

POSTIVELY CONTRIBUTE TOWARDS A HIGH PERFORMING TEAM THROUGH TEAMWORK

Develop a full understanding of business and team sales goals including brand specific critical success factors and participate in team discussions
Build a collaborative environment across all teams and take on delegated responsibilities from sales manager to support the team as required
Prepare, attend and actively participate in sales and marketing team meetings including weekly team meetings, trainings, congresses and cycle meetings
Collaborate within and outside of the direct team to aid in delivery of business results
Respond to requests for support from other customer facing colleagues in direct team or other regional divisional teams and proactively share information and insights
Help to build respect, commitment, cohesion, responsibility and accountability within the team and work to building the Leadership Imperatives of Shape, Connect and Grow

Qualification

Minimum 3-5 years sales experience in an ethical pharmaceutical company
Bachelors degree or equivalent tertiary qualification
Specialist physician detailing experience
Product & disease knowledge is advantageous (Gastroenterology, Rheumatology, Dermatology)
Ability to travel

Key competencies

Accountability and ownership
Proven leadership skills and ability
Excellent interpersonal and communication skills
Highly motivated and self-starter
Ability to work independently and be a team player
Business acumen and ability to analyse data
Able to plan and network effectively
Exceptional selling ability and demonstrated successes
Adaptable, flexible
Innovative and solution and decision seeking
High learning agility
Computer literacy
Territory management using supporting tools e.g. Customer relationship management platforms
Valid driver’s license and safe driving record

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Apply via company website ( https://www.jnjconsumer.co.za ) or

 

This role is responsible for the presales and management of Advanced Analytics and Economics & Locations products in EEMEA region with a special focus on Africa division while supporting the broader EEMEA B&MI Advanced Analytics and Economics & Locations product management team for region-wide initiatives.

Key responsibilities of this role include:

Owning and driving the P&L aspirations of the Advanced Analytics and Economics & Locations products in EEMEA, in close coordination with the regional Services business leads and specialist sales teams in the region.
Determining and driving forward the product innovation agenda and product roadmap in partnership with the global product leads and regional stakeholders.
Ensuring successful commercialization of new and existing solutions in collaboration with the business development teams and client services teams in the region incl. providing specialist sales support, driving marketing and thought leadership initiatives
Ensuring flawless delivery of the product and maintaining the highest standards of quality in our customer relationships
Interface with Mastercard leadership across the organization to represent the suite of capabilities and products
Monitor external environment to ensure our solutions remain market leading/competitive

Candidates for this role will likely have answered ‘yes’ to the following questions:

Do you have a track record of successfully managing a P&L?
Are you passionate about driving smarter decisions and better outcomes for customers?
Are you comfortable with advanced analytics and AI topics, and addressing client challenges with data driven advisory solutions?
Are you flexible to engage on strategic issues, drive detailed execution plans to address client needs by directing and managing a high capability team
Can you lead by example and role up your sleeves to develop/deliver work-product?
Do you have a background in building products and developing intellectual capital?
Do you have experience successfully leading teams and developing talent?
Are you motivated by working in a flat hierarchy and making broad contributions?

All About You

Experience with data, advanced analytics, AI, technology platforms, and emerging trends
Proven track record in leading and growing product line P&Ls
Strong leadership and influencing skills
Drives a collaborative culture across global and regional teams towards desired outcomes
Interest in advanced analytics & technology and desire to apply technology to solve problems
Communicates with impact and demonstrated ability to build relationships with senior executives in a matrixed multi-cultural environment
Knowledge of the financial services industry (retail banking, digital payments) and the non-financial services sector (retail & commerce, digital players)
Intellectually curious and passionate about new applications, technologies and solutions
Bachelor’s degree required

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Apply via company website ( https://www.mastercard.com ) or

careers.mastercard.com

 

Job Description

This role will lead digital transformation and continuous improvement initiatives across execution operations in the SAF region. The person will ensure seamless integration of digital tools (Atlas V2, SAP, IDS), drives process optimization, and supports system adoption and change management. The role is pivotal in aligning execution workflows with global standards and enhancing operational efficiency. 

Primary Responsibilities

Digital Execution Leadership 

Lead the implementation optimization and execution of platforms (e.g., Atlas V2, SAP, IDS). 
Ensure seamless data integration and system reliability across dispatch, receipt, and invoicing workflows. 
Act as the primary liaison between execution teams and global IT (DTNA, Geneva) for system enhancements and issue resolution. 

Process Improvement & Transformation 

Identify inefficiencies in execution workflows and lead structured improvement initiatives using Lean, Six Sigma, and DMAIC methodologies. 
Drive standardization and simplification of execution processes across SAF and align with global best practices. 
Maintain a prioritized improvement register and track progress against defined KPIs. 
 Serve as the first point of contact for system-related issues, escalating complex cases via SNOW or AzureDevOps. 
Coordinate with ITSM teams to manage incidents, changes, and problem resolution processes.   
Deliver onboarding and refresher training for execution systems and tools. 
Represent SAF Execution in global digital transformation projects and system rollouts.  
Promote a culture of continuous improvement through coaching, visual management, and daily performance monitoring.  

Execution & Logistics Responsibilities 

Planning and arranging all the transport on imports/ exports/inland to and from the ports/silos/customer with road and rail companies. Negotiating the best possible rates on the transport. 
Be able to execute contract according to signed contract and understand INCOTERMS. 
Ensuring storage space at offloading slots at inland customers. 
Invoicing the customers for the product and ensuring that the customers pay in time. 
Handling any and all queries on the delivery and doing all recons and finalizations of contracts. 
Analyzing the PnL at month end and providing management with info as required. 
Full ownership and accountability of reported values must be taken 

Experience
Experience

5 years’ experience in Logistics planning 
5 years’ experience in dealing with Agriculture Industry (Grains and Oilseeds) 

Skills 

Advanced Excel & Macro skills are required 
Tech savy with a strong interest for technologies and process optimizations
Ability to work independently and in a pressurized & dynamic environment. 
Good team player 
Excellent analytical and communication skills.
Analytical; strong problem solving skills 
Fluent in English and Afrikaans (oral and written) 
Excellent communication skills are necessary for relaying crucial information to various organizations and negotiating contracts and transportation costs with third-party vendors

Apply via company website ( N / A ) or

www.ldc.com

 

To ensure effective installation, configuration, upgrade, administration, monitoring and maintenance of operating system software and hardware.

Are you someone who can:

Installation and Setup of workstations and Servers for all mainstream manufactures (IBM, HP Dell)
Daily Capacity and health Checks. Software maintenance and customisation. Active Directory Management, DNS, DHCP WINS.
Create Batch Schedules.
Create Change Order. Code Basic JCL. Code Basic Automation.
Support batch FTP and the creation of FTP encryption data by Development.
Analyze and change batch schedules on request.
Controls illegal Intrusions from non-permissible entities outside the corporate network.
Manage Group Corporate server infrastructure.
Advice on security prevention enhancements.
Takes care of the Backup Systems according to Baseline Standards in order to maintain Business Continuity. Controls Server and network hardware that may cause system down time.
Ensure first time resolution of customer queries or complaints and take ownership of any requirements and follow up on queries handed over to other parties or areas to ensure delivery on agreed timelines and Service Level Agreements.
Meet set turnaround times while ensuring own availability, reliability and accuracy.
Propose improvements on internal processes that impacts service levels and customer satisfaction within area of accountability.
Ensure own product knowledge and guidance provided is technically accurate and collects feedback to help improve customer service.
Establish relationships with relevant individuals and departments to deliver on work expectations.
Adhere to relevant service level agreements to build trust in the relationship.
Execute own work in accordance with the organisational values and code of ethics.
Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
Identify and escalate risk as normal part of work.
Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
Work with enhanced processes and procedures to maintain operational efficiencies.
Deliver work in an accurate manner to ensure consistent results.
Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
Adhere to quality standards, turnaround times and company policies and procedures.
Complete relevant administration, reporting and updating of information accurately and on time.
Create own personal development plan and review plan with team leader or manager.
Keep abreast of learning opportunities, changing products and trends.
Contribute to teamwork and inclusivity by working together to achieve team goals.

Dare to imagine the change with us if you are:

An adaptable problem solver who does not fear change but thrives from it.
A disruptor in your field of IT expertise
An initiative taker who identifies opportunity and improves
Known for your delivery track record.
Wanting to be in a career that makes meaningful contribution to your and other people’s lives.

We’ll make a good match if you’re:

Curious – you’re driven by always wanting to know more and learn more.
Obsessed with mastery – you know what it takes to become good at what you do and are constantly pushing yourself to do it.
Courageous – you’re brave enough to think and do things differently and are always ready to put your hand up and take ownership.
A team player – you believe in the power of teams so you’re always part of one, building and leveraging your networks.
Emotionally intelligent – you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

You’ll benefit from our changeable benefits like:

Inspiring work environment
Work that is challenging
Space to make a difference.
Opportunities to innovate.
Focus on health and wellbeing (onsite wellness center, gym and crèche at our main campus to innovative employee wellbeing and financial fitness programmes)
Resources to help you with your professional development.
Generous leave policy
Preferential employee banking rates
When it comes to learning and development, we encourage our changeable to expand their knowledge, on their own, with others, in person or online.
As for our workspace, it is immersive, collaborative, and energetic because at FNB, innovation is our lifeblood and change in our DNA.

End Date: September 13, 2025 

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Apply via company website ( ) or

 

A well-established business is seeking to appoint a Database Administrator
To conduct day-to-day database operation of the organization’s and its compliant with relevant regulations, and optimizing it for better performance.

EDUCATION, SKILLS AND EXPERIENCE:

A relevant Degree in Information Technology or a relevant NQF level 7 equivalent qualification
User Support – minimum three (3) year experience.
Database Installations, configurations and maintenance – minimum three (3) year experience.
Backup and recovery – minimum three (3) year experience.
Database programming – minimum three (3) year experience.
Database performance optimization – minimum three (3) year experience.
Database security – minimum three (3) year experience.
Data Migration – minimum one (1) year experience.
Capacity planning – minimum one (1) year experience.
Technical writing – minimum one (1) year experience.
Compliance and regulations – knowledge of applicable standards and data laws and regulations (e.g. POPIA).
Data governance – knowledge of data governance principles and concepts.
Project management – knowledge of project management concepts, techniques and principles.
Data lake administration- knowledge of administering the data lake platform is an advantage.
Cloud database administration – experience in administering cloud-based database management system is an advantage

Closing: 2025-09-11

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Apply via company website ( N / A ) or

 

Overview

The Project and Delivery Manager will manage internal projects, as well as provide support to client managers on client work. This role is instrumental in ensuring continuous organization and communication at the project level, coordinating with various internal and client departments to drive project milestones and manage output of deliverables efficiently.

Responsibilities

Project Management of Inter-Agency Tasks:

Be the main point of contact for interagency projects, filtering requests, and working with the operations controller to set up costs, and with the resource manager to assign work. Facilitate the smooth running of interagency requests, keeping the production and partner agency stakeholders updated.
Review briefs to make sure that the information is correct and complete.
Ensure organized project files and documentation, ensuring easy access and retrieval for all team members.

Project Management of External Client Projects and New Business Requests

Liaise directly with clients on project requests, working within the client systems and processes.
Assist client manager with keeping reporting, timings and costs up to date, tracking reverts and scope creep.
During busy periods, assist with project management tasks across business units, ensuring that all projects have cost estimates, project plans, and resource plans.

Internal Communication Coordination:

Work with Resource Manager to facilitate communication between Studio departments, ensuring that all internal teams are coordinated and informed on a project basis.
Collaborate closely with department leads to align on project objectives and execution strategies.

Timings Management:

Oversee the management of project timings, ensuring that project plans are maintained and all stakeholders are kept informed.
Coordinate with clients and all stakeholders to align on timing expectations and address any scheduling conflicts.
Adjust project timelines as necessary, communicating changes effectively to all parties involved.

Costs Management:

Closely track spend against costs, as informed by the weekly reports from the operations controller, and feedback on timing and costs implications to project stakeholders.

Delivery Management:

Ensure correct, on time and on budget delivery of assets.

Qualifications

Qualification in Business Administration, Project Management, or a related field.
3-5 years’ experience in project management, administrative support, and scheduling within a fast-paced environment. Production and agency experience advantageous.
Strong organizational skills with an attention to detail and ability to manage multiple tasks simultaneously.
Excellent communication skills to facilitate smooth collaboration and coordination across teams.
Proficiency with project management and scheduling tools, such as Chase, MS Projects, Smartsheets or similar.
Ability to work with and interface with senior operations and client service leads, as well as comfort to interact with clients when necessary.
Accountable, responsible, approachable, willing to learn, and to think on your feet.

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Apply via company website ( ) or