Job Region: Gauteng

As an Account Manager in the Business Sales division of Epson, you will develop and implement the business sales plan for designated resellers, distributors and end users throughout the SADC region, to generate business growth and maximise sales of Epson business print and projector products.

What you will do:

Sales:

Promote the complete Epson range to increase Epson sales growth into specific reseller and end user markets
Set targets, business objectives and commercial terms for accounts to deliver the financial and non financial goals on sales growth.
Promote End User accounts as specified by the sales managers.
Identify and qualify new opportunities for growth in the accounts.
Efficient administration to ensure prompt payments made by channel partners.
Ensure the timely collection of sales and inventory data to identify key target end users for Epson sales activity
Account planning with aligned channel partners in order to identify and qualify new opportunities for growth

Marketing:

Agree and review marketing plans that maximise sales and deliver the Epson strategy.
Ensure optimal implementation of the generic marketing campaigns within accounts.
Track ROI of campaigns run in conjunction with channel partners.

Communication and Reporting:

Input to the forecasting process.
Collate competitive marketplace information. Provide structured feedback and review promotional activities with this knowledge.
Manage daily and weekly activities to meet agreed targets.
Provide monthly summary of highlights, issues and actions for each account.
Co-ordinate assistance from other teams to provide resource, as required for the specified accounts.
Work effectively with the Reseller/End User team to optimise Epson’s sales.
Ensure that CRM data is received correctly and in required timeframes from all accounts.

What we ask for:

Record of success selling IT hardware throughout SADC region
Reseller/distributor account management experience
Business print and/or projector product experience is beneficial
Willingness to travel regularly to SADC countries
Innovative approach
Evidence of academic achievement
Strong level of written and spoken English. Portuguese language skills will be advantageous

Apply via company website ( http://www.epson.com/cgi-bin/Store/jsp/index.do ) or

.eu

 

What will you do?

To grow the customer base and revenue of Sanlam Retail Mass through developing and overseeing the execution of the retail branch strategy.
Guiding, integrating and standardising the activities, goals and objectives of various Sales Consultants in the branch, in line with the strategy.
Leading a service delivery culture and eco-system within and outside of the branch to enable an optimal client experience.
Assuming responsibility for the successful day to day maintenance and management of the Retail branch.
Being a key representative for the retail branch in the industry.

What will make you successful in this role?

Strategy Development and Business Planning:

Work with Area Manager and translate the Provincial strategy into a retail branch strategy, specifying targets, objectives and metrics.
Contribute insights to monthly, quarterly and annual business planning for retail branches in the Region / Province.
Responsible for managing operational costs in line with the allocated budget.
Develop incentive tactics for the Branch Consultants and drive performance

Retail Branch Sales Delivery
Activations:

Develop and execute strategies (campaigns / promotions / events / etc.) to entice and draw clients from outside of the branch.
Plan and represent the branch at various forums / events / community platforms to establish awareness and gain business.

Sales and Operational Effectiveness:

Communicate the Retail Branch strategy, sales targets and metrics to Branch Consultants. Identify Key Result Areas and work with Branch Consultants to develop and agree collective targets.
Monitor activities and the achievement of sales targets in the branch. Identify areas of improvement and work with Branch Consultants to address / rectify.
Work with Business Owners of supporting functions (HR, Technology, etc.), and put the right mechanisms in place (systems, processes, technology) to ensure the branch is able to deliver a service and achieve targets.
Identify and escalate areas of improvement regarding support systems, processes, and technologies. Where possible, solve problems or propose solutions to prevent issues from reoccurring.

Establish and drive a Service Culture:

Align processes and procedures in the Bank to allow for a smooth, efficient and optimal client experience.
Develop, drive and monitor client experience, and client service delivery standards in the branch.
Manage the daily achievements of and adherence to service delivery SLAs. Identify areas of continuous improvement and take corrective action to address it.
Ensure all client complaints and queries are handled effectively, within SLA timeframes. Where relevant, respond to escalations and continuously provide feedback to clients regarding outcomes / progress of resolutions.

Compliance, Quality and Risk Management:

Ensure compliance and quality standards are effectively communicated and adopted across the branch.
Ensure alignment to the Treating the Customer Fairly (TCF) framework in all business practices and ensure the branch operates within the FSCA regulations.

People Management:

Work with Human Resources and Talent Acquisition to put the necessary capacity / capability in place to achieve sales targets in the branch.
Work with HR to establish and maintain good people practices in the branch.
Responsible for all operational people practices relating to direct reports, in collaboration with the Human Resource Function (talent management, performance management, individual development and growth, resolving grievances, leave allocation, capacity management, etc.).
Manage and support the accreditation and continuous professional growth of staff functioning in the branch.

Monthly Planning and Reporting

Responsible for monthly reporting of sales and service activities in the Branch. Analyse data to identify areas of improvement and plan for the next month.
Conduct monthly and annual planning based on reports

Qualification:

Matric (Grade 12)
RE1 and RE5
120 Wealth Management credits OR tertiary qualification recognised by the FSCA
Class of Business accreditation (annual)
Compliant with continuous professional development (CPD) current and past cycles.

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Apply via company website ( ) or

 

What will make you successful in this role?

Minimum Qualification and Experience Required

Tertiary Qualification (preferably in risk and compliance)
2+ years in the insurance industry and assurance work

Deliverables include, but will not be limited to

Providing user support for risk management systems;
Coordinating and facilitating risk workshops and training;
Managing the incident and loss reporting and obtaining information from various departments;
Conducting data quality checks and tracking of action plans;
Maintaining records of key risk management documentation;
Monitoring and reporting on the implementation status of risk mitigation plans and control measures;
Assisting in reviewing third party risk assessments;
Working with other assurance teams to plan, execute, and report on planned reviews and;
Providing support to ensure that ERM deliverables are met.

Competencies Required

Attention to detail and organized.
Analytical.
Excellent written and verbal communication skills.
Must have the ability to present complex technical findings, methodologies, and make recommendations in a concise and easily actionable manner.
Result oriented.
Ability to work independently and also within a team;
Critical thinking and problem-solving skills.

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Apply via company website ( ) or

 

Description

The District Manager is responsible for driving sales performance and customer experience within her/his area in Retail and Wholesale doors, taking actions when needed, in collaboration with Sales and Brand teams. She/he develops and executes the Retail Sales targets by area, by brand and by store. Manages and develops Store Managers as well as the staff in wholesale locations. Develops top door strategy in conjunction with Sales Manager and Brand teams.

Key Responsibilities:

In conjunction with Sales Manager, develops and executes the retail Sales targets by area, by brand and by store:

Implement strategies to ensure targets are achieved and possibly exceeded
Monitors key success metrics, and together with her team creates and executes action plan whenever it is necessary
Actively exploit business opportunities to deliver and over-deliver plans
Manages the Store Managers in Retail and Wholesale POS locations:
Leads, motivate and develops teams to achieve sales target and deliver high-touch customer service.
Sets the tone for excellence in execution in-stores and driving expectations of Excellent Customer Experience
Develops and upskills team in retail management and drives the improvement of commercial and sales performance
Ensures operational efficiencies and control the completion of procedures
Ensures strong staff coverage across all Retail and Wholesale POS locations in accordance with needs
Develop and nurture strong, effective and productive business partnerships with Store Managers, Area Sales Managers and Mall Management teams, as well as strong collaboration is crucial with District Managers and Sales Team

Qualifications

Leadership skill – comfortable managing and supervising people
Team Coaching, Experience in Training
Public speaking, communication and presentation skills
5+ years management and/or customer experience in Retail is a must
Analytical skills (planning, budgeting)
Ability to function in a fast-paced environment
Independence of Action and accountability
Excellent problem-solving skills and able to make decisions
Demonstrate flexibility and ability to manage change with a positive mindset
Embrace the company’s corporate philosophy
Computer skills including Excel, Word, Outlook and PowerPoint
Knowledge of X-store POS system and Power BI is an advantage
Advanced level of English both in written and verbal form
Maximize in-store presence

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Apply via company website ( N / A ) or

 

Introduction

The primary purpose of this role is to implement small and medium sized projects for the CX Improvement Centre, primarily working in the Contact Centers, the financial and the operational areas within Tracker. The successful candidate will initiate, plan, execute and close projects in an effective and efficient manner. It requires a mature individual who is a self-starter, takes initiative, is analytical, and has good judgment and problem-solving skills. The project coordinator will fulfill the role of the Quality Champion and BCP Champion for the department and will conduct time and motion studies in Tracker Departments, analyzing the information gathered and providing recommendations for process and technological changes.

Job description

Deliver planning requirements for projects before execution commences.
Drive the implementation of projects, proof of concepts and other initiatives, following the department’s processes, rules and quality standards.
Deliver projects, assigned initiatives and actions according to agreed timelines.
Contribute to fostering a culture of continuous improvement and learning within the project environment.
Conduct time and motion studies, assess and document business processes, and record findings according to agreed standards. Provide written recommendations for improvement.
Regularly review and refine practices and processes as well as reporting to drive the continuous improvement and insight generation.
Enroll in the required training and deliver the administrative tasks of the Quality Champion and the BCP Champion.
Create and maintain documentation using agreed templates in a shared central repository, for projects, time and motion studies and other assigned initiatives.
Drive continuous learning through collaboration with key stakeholders and by documenting risk, issues and lessons learned.
Assist with training materials and training of employees in your field of expertise.
Meet administrative, ad-hoc tasks and reporting requirements, where and when required.

Minimum requirements

Matric
Certification in project management or a similar field of study.
Desirable: Prince 2, PMBOK or similar PM methodology qualification.
At least 2 years’ project coordination / administration experience, assisting with project implementation and/or events management activities.
At least 5 years’ general work experience, preferably in a Contact Centre environment.
Produce written documents in English.
MS Office Tools (Word, Excel, Project, PowerPoint, and Visio).
Analytical.
Results driven/Goal orientated.
Able to work under pressure.
Have a proactive approach to their work.
Ability to multi-task.
Conflict management.
Negotiation skills.
Excellent time management and attention to detail.
Confident and assertive.

Apply via company website ( http://careers.tracker.co.za ) or

careers.tracker.co.za

 

MAIN RESPONSIBILITIES

HR Administration:

To manage and administer the payroll system thereby ensuring that salaries are paid timeously and accurately.  That all statutory regulations and requirements that influence the payroll are adhered to and payments made to the government are made timeously ( +-150 staff).  Liaise with Finance – Reconciliations
Appointment & Termination documentation including conducting exit interviews (letters/Unemployment Forms/Certificate of Service /Membership to Medical aid & Provident Fund etc.)
Present Human Resources Section of On-Boarding Programme to new staff and co-ordinate the On-Boarding programme for other Departments.
Manage the capturing of HR information and data into the relevant systems and assure the integrity of the data.
Provide advice and information to the functional leads and employees on HR policies and procedures. Ensuring that management and staff understand company’s policies and procedures and apply them correctly
Manage and update business organisational organograms and ensure that all organograms are up to date.
Prepare and participate in surveys ensuring that McCormick South Africa remain members of survey groups.
Do quarterly STATS reports for the South African Government as per legislation.

Employee Relations:

Provide advice to functional leads on disciplinary cases, grievances and incapacity.
Review practices to ensure statutory compliance and regularly provide guidance to functional leads
Represent the organisation at CCMA (Conciliation and Arbitration).
Chair the monthly meetings with Shop Stewards in the absence of HR Manager.
Manage and coordinate employee wellness.

Recruitment:

Ensure that the Recruitment process is adhered to, and jobs are timeously advertised and tracked.
Manage and conduct interviews with functional leads and selection test and make recommendations to the HR Manager.
Supervise the orientation of new employees.
Manage probationary reviews, employee evaluations and terminations.
Ensure that the site job descriptions are relevant and up to date.

Talent Management:

Coach functional leads on Performance Management Process and T&O Review process.
Coordinate Consistency Reviews and T&O review meetings.
Coordinate the performance appraisal documents and consolidate performance ratings.
Drive the succession planning for the site.
Facilitate employment equity target setting and monitor profile.
Ensure that the EE committee meetings takes place quarterly.
Drive change management initiatives in line with the business and organisational objectives.

Training Development:

Compile training matrix from Appraisal documents (IDP).
Facilitate HR training including adhoc refresher for employees and Functional leads.
Drive Development Plans for all employees on site.

CANDIDATE PROFILE

Degree qualification in Human Resources Management.
3 – 5 Years’ experience as HR Generalist in FMCG, multi-national, manufacturing company.
Employee and industrial relations experience in effectively handling Employee Relations and CCMA cases
In-depth knowledge of employment law & HR practices for South Africa with a solid track record in managing/advising on legal issues
Experience of building development and training plans.
Ability to handle complexity across multi-cultural and cross functional borders in a matrix organization.
Structured, well organized and ability to prioritise and meet deadlines.
Good analytical skills.
Excellent oral and written communication skills across all levels and cross functionally.
Ability to work collaboratively and maintain a positive outlook, even under pressure.
Flexible to change and embrace new initiatives.
Advanced computer literacy (MS Word, MS Excel and PowerPoint).
Cultural agility to work with diverse teams and employee groups.
Communicative English is a must.
Valid Code EB drivers’ licence.

Apply via company website ( http://www.mccormickcorporation.com ) or

careers.mccormick.com

 

Main Purpose of the Job

We are seeking a dynamic Regional Manager to provide strategic leadership, governance, and oversight of all Field Services operations within the assigned region. This role plays a pivotal part in ensuring that operational, financial, and compliance objectives are consistently met while driving customer satisfaction, service excellence, and high-performance teams. As a Regional Manager, you will lead multiple Area Managers and their teams, ensuring alignment with organisational strategy, industry standards, and client expectations.

Education, experience and competencies

Bachelor’s degree in Business Management, Engineering, or related field (Postgraduate qualification advantageous).
8–10 years’ experience in operational/technical management (mining/engineering preferred).
Minimum 5 years in senior leadership with multi-site responsibility.
Proven track record in SLA governance, financial oversight, client management, and compliance

Responsibilities

Operational Excellence – Direct and oversee regional operations, drive efficiency, manage resources, and enforce compliance with MHSA, OHSA, OEM and company standards
Leadership & Development – Lead Area Managers, Account Managers and technical teams. Build people capability using the Legitimate Leadership Care & Growth framework. Conduct performance reviews, coaching, and succession planning.
Customer & Stakeholder Engagement – Act as escalation point for customer issues, strengthen client relationships, and actively drive customer satisfaction improvements.
Financial & Commercial Management – Manage the regional budget, oversee revenue assurance, control costs, monitor debtors, and drive corrective action where needed.
Governance & Compliance – Ensure SLA compliance, audit readiness, Section 21 file management, and enforce zero tolerance for unsafe practices.
Strategic Alignment – Translate company strategy into actionable regional plans, collaborate with cross-functional teams, and embed #myBooyco culture and Reset & Rise principles.

Apply via company website ( N / A ) or

ics.simplify.hr

 

Description

Render office administration, including filing and removal of files in line with applicable laws.
Coordinate the flow of correspondence from the office to the Board/Council and other stakeholders.
Assist in logistical arrangements for Council and Management Committee Meetings (Boardrooms, Data projector, Recording Devices, catering services, etc).
Proper record management of meeting records, agenda packs, and approved signed minutes in line with applicable laws.
Diary management of the Group Company Secretary, screening calls, making copies, and managing incoming mail.
Logistics management in the office of the Group Company Secretary & Council Members (travel arrangements, accommodation, etc).
Financial administration and procurement management, including requisitions of budget,variance reports, monitoring (S&T), requisitions and invoices.
Order office equipment, stationery, and office supplies in line with relevant policies.
Rendering other secretarial and administrative support to the Group Company Secretary and team members when required. (Proper loading of  meeting packs on Convene, Drafting of Committee’s Agenda, compiling resolution registers, drafting of chairperson’s reports)
Manage Board related claims and invoices.
Perform any ad hoc duties required by the Group Company Secretary.
Keeping an updated register of approved ARC policies by Council.

Requirements

A National Diploma in Office Administration/Secretarial or equivalent qualification.
3 to 5 years of relevant experience.
Experience in a finance environment will be an added advantage.
Proficiency in MS Office suite.
Knowledge of administrative processes.
Good communication skills (verbal and written).
Good Interpersonal relation.
High degree of integrity and tact in handling sensitive and classified information.

CLOSING DATE FOR APPLICATIONS: 22 SEPTEMBER 2025

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Apply via company website ( http://www.arc.agric.za ) or

 

Job Description

The above vacancy exists in our On-Sites Sales department at our Kempton Park, reporting to the Sales Manager: On-Sites. Qualified candidates who meet the requirements of the role are invited to apply.

Overview & Key Responsibilities

This role is responsible for developing On-Sites Sale of Gas (SOG) and Sale of Equipment (SOE) opportunities. The key responsibilities of the role include but are not limited to:

Prospecting, proposal development and tendering.
Responsible for commercial and contractual negotiation.
Lead commercial activities during the project execution phase to ensure success.
Long-term stewardship of customer contracts.
Ensuring ongoing growth and sustainability.

 Essential Requirements

A completed BSc Chemical Engineering Degree or equivalent qualification, with an MBA being advantageous.
A minimum of 3 years of experience in a Commercial & Sales Function.
Good knowledge of the Chemical, Metals, and Mining industries.
The ability to prospect, screen, and develop on-site gas sale opportunities.
Expertise in preparing proposals and negotiating contracts in tendering processes.
The capability to take the commercial lead during project execution phases.
Experience in managing existing customer contracts and accounts for on-site services.
Strong networking, negotiation, and persuasion skills across various levels.
High proficiency in Microsoft Excel with the ability to manage complex spreadsheets.
A valid unendorsed code B (or higher) driver’s license with a reliable own vehicle.
Willingness and ability to travel.

Apply via company website ( N / A ) or

airproducts.simplify.hr

 

Purpose of the Job

The CRM Executive is responsible for managing customer relationships through the effective use of the Customer Relationship Management (CRM) system at Aramex. This role focuses on enhancing customer satisfaction, retention, and loyalty by analyzing customer data, facilitating communication, and supporting marketing initiatives.

Job Description

Manage and maintain the CRM system, ensuring data accuracy and integrity for customer records.
Analyze customer data to identify trends, preferences, and opportunities for improving customer engagement and satisfaction.
Develop and implement customer retention strategies to enhance loyalty and reduce churn rates.
Collaborate with sales, marketing, and customer service teams to align CRM activities with company goals and initiatives.
Support the execution of marketing campaigns by segmenting customer data and targeting specific customer groups.
Monitor customer interactions and feedback to improve service delivery and address potential issues proactively.
Generate reports and dashboards to track CRM performance metrics, customer trends, and campaign effectiveness.
Train and support staff in using the CRM system effectively to enhance customer interactions.
Assist in developing and updating CRM processes and best practices to improve overall customer relationship management.
Maintain a thorough understanding of Aramex’s services and offerings to provide accurate information to customers.
Respond to customer inquiries and issues related to their accounts, ensuring prompt resolution and follow-up.
Participate in cross-functional meetings to share insights and collaborate on customer experience improvement initiatives.

Job Requirements – Experience and Education
Education:

Bachelor’s degree in business administration, logistics, marketing, or a related field is preferred.

Experience:

Minimum of 5-6 years of experience in CRM management, customer service, or marketing, preferably in the logistics or e-commerce industry.
Experience with CRM software (e.g., Salesforce, HubSpot) is highly desirable.

Leadership Behaviors

Building Outstanding Teams
Collaborate & break silos
Execution & Accountability
External focus
Growth mindset
Inclusion
Innovation
Setting a clear direction
Simplification

Skills

Attention To Details
Audience Understanding
Business Acumen
Communication Skills
Cross-Functional Collaboration
Customer Centric
Industry Knowledge
Multitasking
Problem Solving And Critical Thinking
Process Oriented
Results Driven
Teamwork
Time Management
Apply

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