Job Region: Gauteng

  • Sales Assistants

    Job Description

    Ted Baker Sandton is looking for a sales assistant to join their team.
    This would be an ideal opportunity for students studying Retail Management, Fashion or Sports Management.                                                        
    Well-Established and fast-growing international sports brand is looking to employ seasonal Sales Assistants to join their dynamic team.
    Working with them means one key thing: no matter what you do, you see every day and every project as a chance to push your field forward. In every store and every office, they build teams where everyone is an MVP and together, they tackle every challenge head on.

    Company Values:

    We Will – Love Athletes
    We Will – Stand for Equality
    We Will – Fight on Together
    We Will – Create Fearlessly
    We Will – Always Connect
    We Will – Stay True
    We Will – Think Beyond
    We Will – Celebrate the Wins

    Perks & Benefits

    You get to work for a rapidly expanding distributor with aspirational brands.
    Comprehensive health benefit 
    Quarterly Uniform allowance 
    Staff discount (50% off for you and your family across all the brands within the group)
    Company performance incentive scheme
    Long-service incentives
    Holistic Employee Wellness programme
    The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture

    Apply via company website ( www.aresholdings.co.za ) or

    tedbaker.simplify.hr

     

  • Ops Specialist: Systems Engineer (DWM) – Fixed Term Contract – Gauteng Ops Manager: Onsite Operations – Stores

    Core Description

    To manage and support customers environment with technical solutions and provide general, 2nd and 3rd level technical support on customer systems. Install, monitor, test, maintain cloud and client infrastructure solutions. To provide specialised technical, preventative and proactive support (technology specific).

    Key Deliverables / Primary Functions

    Perform root cause analysis and troubleshooting across systems to resolve incidents, addressing problems to satisfy installation requests, whether simple or complex, in diverse environments.
    Take ownership of Incidents and Service Requests until resolution, providing continuous feedback and liaising with clients at all levels, including VIPs and external resources (3rd Party Management).
    Build relationships with customers to improve and provide world-class support.
    Identify and understand business challenges of the customer and their impact on the client’s environment by developing, documenting, and maintaining knowledge-based articles.
    Support security policies and standards of the customer by building and maintaining an up-to-date working knowledge of Microsoft products.
    Ensure company assets (replacement parts) are tracked and maintained responsibly.
    Supervise and assist less experienced employees in technical challenges and all aspects of current technical operational practices.

    Core Functional Skills & Capabilities

    Hardware Troubleshooting
    Troubleshooting
    Service Level Agreement (SLA) Management
    Networking, Server and SAP skills

    Core Behavioural Competencies

    Analysing
    Applying expertise & Technology
    Deciding & Initiating Action
    Coping with pressures & setbacks
    Delivering Results & Meeting customer expectations

    Minimum Qualifications

    NQF 6: 3 year Degree/ Diploma/ National Diploma in Information Technology
    OR NQF 4: Grade 12

    Additional Education -Preferred /Advantage

    Experience

    3 year’s relevant experience in the ICT environment. 

    OR

    5 year’s relevant experience in the ICT environment.

    Certifications

    A + Certification will be advantageous
    N + Certification will be advantageous
    ITIL 3 or 4 will be advantageous
    MCP (Desktop)
    MCSA
    Exchange/O365
    HP, Dell, Lenovo, Mustek products will be advantageous
    Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.
    VEEAM
    VMware certified VCP-Cloud (vCloud Director)

    Professional Memberships in Relevant Industry

    Level of Engagement & Span of Control

    Engagement will all levels within the organisation, internal and external to the clients.

    Special Requirements / Employment Condition

    Willing to travel
    Working Shifts
    Drivers Licence and Reliable Vehicle – both required

    Workplace / Physical Requirements

    Full-time Client Based Position
    Billable

    go to method of application »

    Apply via company website ( http://www.bcx.co.za ) or

     

  • Sales Finance Analyst

    Position Summary

    With a history spanning over 150 years, Nestlé didn’t become the world’s leading food and beverages brand by chance. Perfection is at the heart of what we do, and our people are always looking for the next big idea to cement our status.
    To Provide financial support to customer business teams: providing financial/economic analysis to assure/facilitate the optimal use and control of commercial resources. Also ensures that sales operations adhere to financial, legal requirements and Nestlé Accounting practices.

    A day in the life of a Sales Finance Analyst :

    Provide financial support and manage the forecast of Net Net Sales, Total Trade spend, Allowances and Customer Contribution to ensure alignment with monthly business planning and the Dynamic Forecast.           
    Participate in the development of the customer and channel strategy. (Modern trade, traditional, eCommerce etc.)
    Ensure governance of order to cash cycle and trade activity process with the relevant stakeholders
    Ensure that Pre & Post promotional evaluations are performed timeously and accurately.
    Provide financial support to Category Account Managers in their preparation of evaluations.
    Provide analysis of evaluations vs prior year, across categories and across customers to ensure optimal use of funds.
    Leverage Customer Contribution Statements (CCS) as a management tool by providing analysis pertaining to mix impact, and clear understanding of the CCS drivers.
    Custodian of internal controls and assurance that trade spend practices comply with internal and external guidelines.
    Partner with relevant functions to ensure transparency, alignment and proactive collaboration on Trade Spend.
    Partner with Customer Finance organization to facilitate discussion on order to cash payment cycle and to provide financial guidance in customer negotiations   .
    Improve Customer Sales Team business acumen through training and ongoing Finance and Sales Analysis.

    What will make you successful

    3-5 years relevant experience
    BCom Degree/Diploma – BCom Sales & Marketing, Finance or related
    Auditing, CA, CIMA or FMCG experience
    Experience in commercial finance functions
    Experience in management accounting with knowledge and understanding of financial justifications, Return on Investments and Price, volume, Mix analysis.
    Basic knowledge and understanding of Power BI or similar.
    Good communication skills and stakeholder engagement
    Results focus and strong Business acumen

    Apply via company website ( ) or

    jobdetails.nestle.com

     

  • Retail Sales Associate Junior Category Coordinator – Sales Junior Category Manager Shop-in-Shop Visual Merchandiser Retail Store Manager

    Your Talent

    National Senior certificate
    At least 1 year of experience in retail environment will be an advantage.

    Your Mission

    The Retail Sales Associate will be responsible for managing and promoting sales culture within a retail store to achieve or exceed sales, KPIs, and profitability goals to position PUMA to be the Fastest Sports Brand in the world.
    Sales Management: Drive and achieve sales, KPIs, and profitability goals.
    Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
    Store Operations: Oversee daily store operations, including opening and closing procedures.Conduct full pre-sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the company’s international rules.
    Monitor the availability of goods in the trade section, check the quality, expiration dates, and ensure proper labeling and pricing.
    Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability in the sales floor.
    Visual Merchandising: Maintain store presentation and visual merchandising standards.
    Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
    Compliance: Ensure compliance with company policies, procedures, and legal requirements.
    Communication: Foster effective communication within the team and with other departments.
    Product Knowledge & Sales Management: Achieving or exceeding sales, KPIs, and profitability goals. Understanding the purposes, properties, quality, care rules, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
    Customer Service & Communication Skills: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations.Fostering effective communication within the team and with other departments.
    Problem-Solving & Strong analytical skills.
    Sales Floor Stock: Manage stock levels in the sales floor and ensure sizes and styles are available for the customers.
    Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required

    go to method of application »

    Apply via company website ( ) or

     

  • Business Development Officer – Gauteng Senior Data Warehouse Developer Walk-in Client Service Administrator (Temporary) Senior Pricing Specialist Data Warehouse Analyst Business Development Consultant | Durban Business Development Consultant – Centurion Business Development Consultant – Cape Town Business Development Consultant- Port Elizabeth Business Development Consultant – East London Business Development Consultant – George Business Development Consultant | Sandton Business Development Consultant – Plettenberg Bay Internship| Financial Planning And Advice- Johannesburg Agreements Support Administrator IT and Operational Risk Specialist

    Role Purpose    

    Build, maintain and expand relationships with stakeholders in order to increase new business opportunities and support the delivery of an excellent individual and corporate client experience and the achievement of sales targets

    Requirements    

    3-5 years experience in corporate business development, corporate client service, marketing or sales environment within a financial services environment
    Sales experience in the financial services industry 

    Duties & Responsibilities    
    Process:

    Establish productive, professional relationships with key stakeholders.
    Engage with relevant stakeholders to identify opportunity for sales and provide relevant sales support.
    Develop innovative methods to identify and develop new business opportunities.
    Develop plans and tactics for the achievement of sales targets. 
    Engage with prospective clients and intermediaries to determine their financial wellness needs and provide them with clear and accurate information.
    Collaborate with internal stakeholders to translate client requirements into products, solutions and business cases.
    Contribute to and coordinate the solution design process based on client requirements in order to effectively package and market products or solutions to meet clients financial wellness needs.
    Prepare proposals/ quotations that capture client requirements and the relevant aspects of the product or solution.
    Facilitate presentations, meetings and discussions with key senior stakeholders and to create awareness of the various features and benefits associated with the various products.
    Establish appropriate feedback mechanisms to understand the outcomes of the sales and implementation process.
    Introduce the new business management team to a new client and put in place processes to ensure that new individual business flows are extracted from the client.
    Provide expertise and information to clients and stakeholders.
    Build and maintain relationships with clients and internal and external stakeholders.
    Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
    Make recommendations to improve client service and fair treatment of clients within area of responsibility.
    Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

    People

    Develop and maintain productive and collaborative working relationships with peers, clients and stakeholders.
    Positively influence and participate in change initiatives.
    Continuously develop own expertise in terms of professional, industry and legislation knowledge.
    Contribute to continuous innovation through the development, sharing and implementation of new ideas.
    Take ownership for driving career development.
    Effectively manage time and ensure optimal productivity.
    Ensure technical product and legislative knowledge is always current in order to propose the most relevant and innovative client solutions and comply with governance requirements.

    Finance

    Manage high risk and problematic financial issues in area of accountability.
    Plan and implement quarterly reviews to drive collection of premiums.
    Implement and provide feedback on the effectiveness of financial policy, practice and procedures: preventing illegal, unethical or improper conduct.
    Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.
    Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings.

    Competencies    
    Behavioural competencies        

    Interpreting Data
    Generating Ideas    
    Exploring Possibilities
    Interacting with People    
    Convincing People    
    Articulating Information
    Facilitation
    Seizing Opportunities    

    Deadline:30th September,2025

    go to method of application »

    Apply via company website ( ) or

     

  • Researcher: Civil Engineer Research Scientist: Machine Learning and Statistical Modelling for Ocean-Climate Science

    About the job:

    The CSIR has a vacancy for a Researcher in the Water Centre Area, within the Smart Places cluster. The incumbent will be responsible for leading and conducting research projects in the field of Civil Engineering in Water and Wastewater Infrastructure. This position is based in Pretoria.

    Key responsibilities:

    Conceptualise, guide and manage R&D projects within the water value-chain infrastructure;
     Provide strategic direction to R&D activities, understand, and analyse real world problems and user requirements, select from a range of proposed conceptual solutions, formulate key research questions and appropriate R&D approaches;
    Develop operations and maintenance planning for water and wastewater infrastructure;
    Develop Asset Care management documentation;
    Development of strategic infrastructure planning documentation;
    Design of water distribution network, water and wastewater infrastructure
    Develop and design stormwater management systems and plans;
    Undertake research in the development and application of hydraulic models for water network schemes;
    Utilize software for design, assessment, optimization, re-engineering of water and wastewater infrastructure;
    Ability and willingness to conduct fieldwork, including site visits, surveys and inspections.
    Design of roads and related infrastructure, which includes all aspects of the design process and costing.
    Manage project life cycle, technical resources, scheduling of activities to meet client expectations, balancing competing demands on scope, time, cost and quality;
    Develop proposals for different institutions to generate appropriate funds to pursue the strategic objectives of the CSIR;
    Engage with research programs and researchers to identify and grow opportunities to expand research endeavours and strengthen science at national and international level;
    Network with peers in the field expertise within and outside of the CSIR;
    Engage with clients and industry partners to develop long term relationships;
    Generate research papers, reports, reviews, and summaries;
    Manage and ensure the development of self and interns through coaching, mentoring, work assignment, structured training, and appropriate supervision to maximise human potential in line with the needs of the organisation and the national system of innovation.

    Qualifications, skills and experience:

    A BEng degree or equivalent in Civil Engineering with at least five years’ experience in the field of water engineering;
    A postgraduate degree in civil engineering or Water Engineering will be an added advantage
    Three to five years’ experience in design of water and wastewater infrastructure
    Experience in working with public sector clients (e.g., municipalities, water boards, government departments);
    Experience with road engineering and associated civil works.
    Experience in developing and/or updating operations and maintenance planning documents for water and wastewater infrastructure;
    Professional registration with ECSA;
    Practical knowledge and application of hydraulic modelling is essential;
    Knowledge of civil/water engineering practice and understanding of the water value chain.
    Proven track record in project management and research project leadership;
    Excellent English communication, presentation and writing skills, including the publication of technical outputs;
    Ability to work independently as well as in teams;
    Computer (MS software), programming and IT skills;
    Problem-solving, solution-seeking orientation;
    Ability to network and proactively establish and maintain links with internal and external stakeholders and clients as well as the research community.
    Must have a valid driver’s licence

    Closing Date

    17/09/2025

    go to method of application »

    Apply via company website ( http://www.csir.co.za ) or

     

  • Operations Manager

    Main purpose / objective of the position:

    Manage the successful delivery of an integrated Facilities Management solution to the client in line with the Service Level Agreement (SLA).
    Oversee activities of service and maintenance contractors and staff, execution of building relatedactivities as predetermined by the General Manager/Key Account Manager.
    Establish and maintain mutually beneficial relationships with tenants and service contractors; assist to co-ordinate repairs, revamps and tenant installations; carry out inspections and general building maintenance.

    Decision making authority:
    This position has the ability to:
    Decisions are based on knowledge of theory and systems. Required to choose from a limited array of routines or rules at his/her disposal. Works within specific prescribed policies and guidelines which includes:

    Procure building services
    Issues order for maintenance work
    Recommendation for the termination of service contracts
    Decision making in emergency situations
    Compliance of facilities to OHSA & other statutory requirements
    Approval of standard services rendered

    Experience / Education:
    Required:

    Built Environment/Building Science/Project Management/Construction Management or similar technical tertiary qualification.
    Two years practical experience in the facilities management industry.
    Or Minimum Grade 12 with extensive experience in Electrical, Mechanical or Construction background and technical skills.

    Preferred:

    Experience within the Facilities Management field is preferable
    Built Environment or similar technical tertiary qualification

    Skills required:

    Quality/standards awareness and implementation
    Basic contract management
    Planning, Co-ordination and Organizing
    Budgeting and Financial Management
    IT Literacy – MS Office, MS Excel / MDA / SAP
    Networking
    Driver’s license.
    Strong people management skills and experience
    Excellent written and verbal communication skills

    Interface / relationships with:

    Internal: Procurement, various on-site departments, Technical Team, Senior Management
    External: Contractors, Landlord, Tenants

    Apply via company website ( N / A ) or

    cbreexcellerate.simplify.hr

     

  • Technical Warehouse Assistant (Fixed Term Contract)

    We are looking for a detail-oriented Technical Warehouse Assistant to join our fast-paced distribution centre in Sebokeng. In this role, you’ll configure, test, prepare and assist with inbound and outbound inventory while ensuring accuracy, compliance and quality.
    You’ll work with technical specifications, tools and software to complete configurations, record stock movements, troubleshoot issues and support smooth warehouse operations.
    We’re seeking someone organised, technically proficient and hands-on, with strong problem-solving skills and attention to detail.

    Key Responsibilities:
    Hardware Configuration & Technical Support

    Receive, check and record stock coming into the Distribution Centre
    Configure all relevant hardware and ensure it is installation-ready
    Assign job card numbers to each piece of equipment and create job cards timeously for operations
    Physically place equipment into cages or shelving according to job requirements
    Capture relevant inputs on ikeja’s internal systems
    Update internal systems according to scheduled installations and maintenance jobs
    Assist field teams remotely

    Equipment Handling & Uninstall Processing

    Assist teams with equipment returns
    Track various equipment and update Stock Controllers accordingly

    Warehouse & Stock Management

    Assist in the daily capture of received stock
    Record and track internal stock movement and stock dispatched to teams and clients
    Assist in packing and distributing warehouse stock to ensure teams receive necessary equipment on time
    Prepare stock for dispatch using the first in first out principle to field teams
    Assist in conducting daily, weekly and monthly stock counts to ensure accurate stock levels
    Assist with housekeeping duties to maintain an organized warehouse
    Update installation summaries on various internal systems
    Assist field teams with any additional stock required
    Work overtime two Saturdays per month, or as required

    Ad Hoc & Operational Support

    Execute any tasks directed by the DC Manager and/or Stock Control Administrator, based on operational requirements
    Step in and assist with hardware-related duties when other team members are unavailable

    Requirements
    Qualifications

    Matric (Grade 12) or equivalent qualification
    A relevant technical or IT certification (advantageous)

    Experience

    At least 1-2 years of experience in a technical configuration, IT support, or warehouse environment
    Experience with hardware configuration, MAC address handling, or network setups (preferred)
    Prior experience in a warehouse, logistics, or stock control role (advantageous)
    Proven knowledge of working with Ubiquiti and Mikrotik.

    Other Requirements

    Preference will be given to candidates residing in Sebokeng or Lenasia

    Skills And Competencies
    Technical Skills:

    Strong understanding of network hardware configuration
    Ability to work with MAC addresses, serial numbers, and internal inventory systems
    Experience with basic network setup
    Familiarity with warehouse and stock management processes
    Proficiency in working with Google Sheets or Excel

    Operational & Problem-Solving Skills:

    Strong attention to detail in stock tracking and configuration
    Ability to analyze and troubleshoot basic hardware issues
    Ability to multi-task and prioritize workload effectively

    Communication & Teamwork:

    Strong coordination skills to support both field teams and warehouse deliverables
    Effective written and verbal communication skills
    Ability to work independently and within a team

    Physical & Time Management:

    Comfortable with physical handling of stock and other warehouse tasks
    Ability to work under pressure and meet strict deadlines
    Willingness to work overtime when needed (averaging two Saturdays per month)

    Apply via company website ( N / A ) or

    www.linkedin.com

     

  • Aspiring Financial Adviser-Pretoria Fund Accountant Part-Time Financial Adviser Part-Time Financial Adviser-Mafikeng Part-Time Financial Adviser-Witbank Aspiring Financial Adviser-JHB TIA Oracle Developer Salaried Financial Advisor-Groblersdal Salaried Financial Advisor-Mankweng OMF Financial Consultant (Nelspruit) Salaried Financial Advisor-Phalaborwa OMF Client Relations Consultant (Knysna Square) OMF Branch Manager (Mutual Park) Manager – Investment Consulting Manager: External Communications OMF Financial Consultant (Krugerdorp) Journey Lead – Customer Profile, Portfolio & Enquiries Engagement Journey Lead: Retail Claims Advancing Financial Adviser Salaried Financial Advisor-Mokopane Commissioned Financial Advisor Salaried Financial Advisor-Nelspruit Advancing Financial Adviser-Vanderbijlpark Data Analyst KYC and Administration Specialist Aspiring Financial Adviser-Nelspruit Aspiring Financial Adviser-Rustenburg MFC Sales Agent MFC Sales agent (FM Retail) MFC Sales Agent-Caledon

    Aspires to be a Financial Adviser

    We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa’s leading insurance companies.
    The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing “fit for purpose” financial plans and solutions.

    Skills

    Building Trust, Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships

    Competencies

    Action Oriented
    Balances Stakeholders
    Builds Networks
    Collaborates
    Communicates Effectively
    Customer Focus
    Decision Quality
    Ensures Accountability

    Education

    Matriculation Certificate (Matric)

    Closing Date

    12 September 2025

    go to method of application »

    Apply via company website ( https://www.oldmutual.com ) or

     

  • Head of Technology (CTO) Mobile Developer Area Manager Shopper & Driver Supervisor (Bredasdorp)

    Job Description

    OneCart is looking to hire a Head of Technology (CTO) to define and lead the strategy for the engineering and information technology teams, which includes: architecture and infrastructure for offerings and the business; the backend and frontend systems, tools and applications for all stakeholders; support to all stakeholders; any data science and data products that support or power solutions and offerings; quality assurance and automation for all systems and offerings; procurement of 3rd-party services to power all associated systems, tools and applications; vendor and service management of the abovementioned 3rd party providers; Programme Management and Change Management associated with systems, tools and applications; and connectivity and communication capabilities for all associates.
    In addition, this role is responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that technological resources are aligned with the company’s business needs.

    Strategy Development and Implementation

    Define an engineering and IT strategy for OneCart’s value propositions and business needs.
    Cascade strategy into areas of responsibility: architecture, infrastructure, applications, data products, quality assurance, and technical support.
    Work closely with Product Management and Product Design functions to execute on business strategy + engineering and IT strategy.
    Define an organisational structure that will drive the engineering & IT strategy.
    Proactively manage IT and business relationships and expectations
    Actively find ways to improve existing services and find opportunities for digitisation
    Cascade goals for Continuous Improvement, Innovation and Digitisation to the team
    Researching any new technologies that may potentially increase our company’s competitive advantage
    Liaising and collaborating with suppliers of technical solutions to enhance product range and customer relations.
    Ensuring that product architecture supports the priorities of the business.
    Making executive decisions regarding OneCart’s technological needs.
    Working closely with Finance, Marketing, Business Development and Operations to define and deliver new products, tools and enhancements

    Product Leadership

    To be accountable for Product Strategy in alignment with business goals (vision, roadmap, and prioritisation).
    To have oversight of Product Lifecycle Management – from ideation to launch and continuous improvement.
    To collaborate with cross-functional teams (Ops, Marketing, Commercial, Finance) to ensure product-market fit.
    To ensure customer-centric decision-making and using insights/data to shape product direction.
    To building and guide the Product team (Product Managers, Designers, Analysts).
    Drive innovation and differentiation in product offerings, not just technology delivery.

    Application Development and Maintenance

    To ensure the application development and maintenance of best practices to ensure that customer applications are of high quality and are vulnerable to minimal bug interruptions.
    To manage the process of planning, creating, testing, and deploying all customer-facing applications, i.e. the software development lifecycle of customer-facing applications.
    To address and eliminate common business challenges experienced in customer-facing applications.
    To drive innovation and develop custom solutions to support the business needs and to be on par with cutting-edge technologies by developing robust applications that are scalable, secure, and easily maintainable
    To leverage proven deployment techniques and industry best practices to make improvements to the applications
    The continuous updating, analysing, modifying, and re-evaluating of all existing customer-facing applications
    To constantly enhance and manage solutions that have been developed to stay relevant and meet the wavering needs of the users
    Ensure all involved parties are on the same page about application development and maintenance strategies by documenting and distributing fully

    Data Products

    To have a global view of OneCarts’ data requirements and to create a framework for data management and the execution of a data governance strategy.
    To create and design data architectures to be optimised for analytics initiatives to generate business value.
    To define the respective data models and underlying data structures to support the business requirements of OneCart.
    To manage the deployment of data repositories and analytics applications efficiently without unneeded platforms.
    To ensure data governance to enable faster and more informed decision-making with the right quality data and data analytics.

    Quality Assurance

    To implement policies and procedures for the software quality assurance function
    Evaluates and monitor tools, methodologies, and automation to ensure effective testing and identification of defects
    To oversees integration, E2E and user acceptance testing efforts
    Develops, implements, enforces and improves upon quality standards, tools, and methods to ensure quality across new and existing products and services is maintained
    Engage in the Agile Methodology ceremonies/sprints to inform appropriate data quality and testing considerations as part of acceptance criteria
    Collaborate with Scrum masters, Engineering Managers and Development team to ensure delivery of high-quality features
    Design, roll-out and drive adoption of test automation practices

    Architecture and Governance

    Provide input to the development and subsequent updates to the technical Architecture
    Ensure the information technology services roadmap is aligned with the overall business strategy and architecture
    To ensure the required architecture and governance procedures are followed

    Infrastructure management and Compliance

    Infrastructure

    Design, develop and implement infrastructure in line with the engineering and IT strategy
    Define, manage and report on infrastructure support metrics
    Define infrastructure security strategy in consultation with Group Security and lead the implementation
    Investigate innovative practices in infrastructure, and drive adoption to achieve higher service levels and lower costs
    Ensure infrastructure is high performing, stable and reliable

    Business continuity:

    Provide leadership of the IT business continuity strategy
    Align with overall business continuity strategy
    Define, manage and report on IT business continuity metrics

    Devices and Mobility

    Provide leadership of the device and mobility strategy
    Define, manage and report on device and mobility metrics

    ITIL

    Achieve ITIL SLAs for the business and for clients
    Manage overall availability
    Manage overall capacity/performance
    Ensure outages for maintenance are within outage periods (release management)
    Review incident and problem reports
    Own and manage IT continuity planning

    Compliance

    Compliance with Walmart Global Standards: IT security, privacy, data governance, audit readiness, procurement policies, and risk management.
    Regulatory & Legal Compliance: POPIA, GDPR (where applicable), cyber security standards, health & safety in systems, and financial compliance.
    Internal Controls: ensuring policies, processes, and SOPs are aligned with Massmart/Walmart requirements.
    Accountability for audit outcomes and closing compliance gaps in Tech and Product

    Network Management

    Cross-Functional & Business Partnership

    Translating business needs into Product & Tech strategies.
    Partnering with Operations, Supply Chain, and Commercial teams to drive growth and efficiencies.
    Accountability for ROI on tech and product investments, ensuring decisions are financially sound.

    Network

    Provide leadership of the network strategy
    Define, manage and report on network support metrics
    Define network security strategy in consultation with Group Security and lead the implementation
    Investigate innovative practices in networks infrastructure, and drive adoption to achieve higher service levels and lower costs

    Telecommunication and mobility

    Provide leadership of a telecommunication and mobility strategy
    Define, manage and report on telecommunications metrics
    Define Telecomms security strategy in consultation with Group Security and lead the implementation
    Investigate innovative practices in telecommunications, and drive adoption to achieve higher service levels and lower costs

    Vendor and Service Management

    Lead the definition of a Vendor and Service Management approach and then provide leadership support in the implementation.
    Support the choice and adoption of a methodology and governance framework encompassing vendor and Service Management.
    Negotiate favourable contracts & SLA terms with the relevant vendors
    Manage & maintain the vendors to ensure that the terms of the contracts & SLA meet the requirements of OneCart
    Ensure that adequate road mapping is negotiated and agreed upon upfront
    Carry out regular service reviews on behalf of the business to ensure excellent service standards
    Constantly liaise with the business so as to ensure a good understanding of business needs and manage vendors accordingly

    Procurement

    Lead the definition of a OneCart IT Procurement strategy and then provide leadership support in the implementation.
    Account to CEO, Finance and other stakeholders on defined Key Performance Metrics for IT Procurement.
    Budget control on IT spend

    Leadership & People Development

    To be a strategic leader and coach, and be able to inspire and build high-performing Tech & Product teams.
    To act as a 2IC to the CEO in matters of Product & Tech, providing stability and confidence to the org.
    Responsibility for culture-building within Product & Tech (innovation, agility, accountability).
    To build and scale teams across multiple functions (engineering, product, design, data, QA, support).
    To ensure strong communication and stakeholder engagement skills – with the board, Walmart leadership, and external partners.
    Hire and grow the technology department in line with business goals and KPIs
    Manage employee and own skills development
    Manage employees’ and own career development
    Facilitate knowledge and skills transfer within the department
    Manage performance cycles
    Manage talent management in the department
    Foster team building

    Effective teamwork and Self –Management

    Maintain a positive attitude
    Take ownership of driving your career development (skills and knowledge)
    Plan and priorities, demonstrating abilities to manage competing demands to achieve agreed deliverables
    Communicate effectively, maintain relationships
    Follow any lawful and reasonable instruction from your line manager
    Consistently live and be an example of the Company values
    Timely reporting of all instances of suspected or proven fraud via the appropriate reporting channel
    Adherence to the company policies and associated company policies and procedures

    Minimum Academic, Professional Qualifications & Experience required for this position

    Bachelor’s degree in Comp. Science and/or IT
    5 years experience leading one or more aspects of IT and Development
    +5 years in development/engineering
    3-5 years of management experience
    Knowledge of technological trends to build a strategy
    Understanding of budgets and business-planning
    Ability to conduct technological analyses and research

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