Job Region: Gauteng

Job Description

OneCart is looking to hire a Head of Technology (CTO) to define and lead the strategy for the engineering and information technology teams, which includes: architecture and infrastructure for offerings and the business; the backend and frontend systems, tools and applications for all stakeholders; support to all stakeholders; any data science and data products that support or power solutions and offerings; quality assurance and automation for all systems and offerings; procurement of 3rd-party services to power all associated systems, tools and applications; vendor and service management of the abovementioned 3rd party providers; Programme Management and Change Management associated with systems, tools and applications; and connectivity and communication capabilities for all associates.
In addition, this role is responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that technological resources are aligned with the company’s business needs.

Strategy Development and Implementation

Define an engineering and IT strategy for OneCart’s value propositions and business needs.
Cascade strategy into areas of responsibility: architecture, infrastructure, applications, data products, quality assurance, and technical support.
Work closely with Product Management and Product Design functions to execute on business strategy + engineering and IT strategy.
Define an organisational structure that will drive the engineering & IT strategy.
Proactively manage IT and business relationships and expectations
Actively find ways to improve existing services and find opportunities for digitisation
Cascade goals for Continuous Improvement, Innovation and Digitisation to the team
Researching any new technologies that may potentially increase our company’s competitive advantage
Liaising and collaborating with suppliers of technical solutions to enhance product range and customer relations.
Ensuring that product architecture supports the priorities of the business.
Making executive decisions regarding OneCart’s technological needs.
Working closely with Finance, Marketing, Business Development and Operations to define and deliver new products, tools and enhancements

Product Leadership

To be accountable for Product Strategy in alignment with business goals (vision, roadmap, and prioritisation).
To have oversight of Product Lifecycle Management – from ideation to launch and continuous improvement.
To collaborate with cross-functional teams (Ops, Marketing, Commercial, Finance) to ensure product-market fit.
To ensure customer-centric decision-making and using insights/data to shape product direction.
To building and guide the Product team (Product Managers, Designers, Analysts).
Drive innovation and differentiation in product offerings, not just technology delivery.

Application Development and Maintenance

To ensure the application development and maintenance of best practices to ensure that customer applications are of high quality and are vulnerable to minimal bug interruptions.
To manage the process of planning, creating, testing, and deploying all customer-facing applications, i.e. the software development lifecycle of customer-facing applications.
To address and eliminate common business challenges experienced in customer-facing applications.
To drive innovation and develop custom solutions to support the business needs and to be on par with cutting-edge technologies by developing robust applications that are scalable, secure, and easily maintainable
To leverage proven deployment techniques and industry best practices to make improvements to the applications
The continuous updating, analysing, modifying, and re-evaluating of all existing customer-facing applications
To constantly enhance and manage solutions that have been developed to stay relevant and meet the wavering needs of the users
Ensure all involved parties are on the same page about application development and maintenance strategies by documenting and distributing fully

Data Products

To have a global view of OneCarts’ data requirements and to create a framework for data management and the execution of a data governance strategy.
To create and design data architectures to be optimised for analytics initiatives to generate business value.
To define the respective data models and underlying data structures to support the business requirements of OneCart.
To manage the deployment of data repositories and analytics applications efficiently without unneeded platforms.
To ensure data governance to enable faster and more informed decision-making with the right quality data and data analytics.

Quality Assurance

To implement policies and procedures for the software quality assurance function
Evaluates and monitor tools, methodologies, and automation to ensure effective testing and identification of defects
To oversees integration, E2E and user acceptance testing efforts
Develops, implements, enforces and improves upon quality standards, tools, and methods to ensure quality across new and existing products and services is maintained
Engage in the Agile Methodology ceremonies/sprints to inform appropriate data quality and testing considerations as part of acceptance criteria
Collaborate with Scrum masters, Engineering Managers and Development team to ensure delivery of high-quality features
Design, roll-out and drive adoption of test automation practices

Architecture and Governance

Provide input to the development and subsequent updates to the technical Architecture
Ensure the information technology services roadmap is aligned with the overall business strategy and architecture
To ensure the required architecture and governance procedures are followed

Infrastructure management and Compliance

Infrastructure

Design, develop and implement infrastructure in line with the engineering and IT strategy
Define, manage and report on infrastructure support metrics
Define infrastructure security strategy in consultation with Group Security and lead the implementation
Investigate innovative practices in infrastructure, and drive adoption to achieve higher service levels and lower costs
Ensure infrastructure is high performing, stable and reliable

Business continuity:

Provide leadership of the IT business continuity strategy
Align with overall business continuity strategy
Define, manage and report on IT business continuity metrics

Devices and Mobility

Provide leadership of the device and mobility strategy
Define, manage and report on device and mobility metrics

ITIL

Achieve ITIL SLAs for the business and for clients
Manage overall availability
Manage overall capacity/performance
Ensure outages for maintenance are within outage periods (release management)
Review incident and problem reports
Own and manage IT continuity planning

Compliance

Compliance with Walmart Global Standards: IT security, privacy, data governance, audit readiness, procurement policies, and risk management.
Regulatory & Legal Compliance: POPIA, GDPR (where applicable), cyber security standards, health & safety in systems, and financial compliance.
Internal Controls: ensuring policies, processes, and SOPs are aligned with Massmart/Walmart requirements.
Accountability for audit outcomes and closing compliance gaps in Tech and Product

Network Management

Cross-Functional & Business Partnership

Translating business needs into Product & Tech strategies.
Partnering with Operations, Supply Chain, and Commercial teams to drive growth and efficiencies.
Accountability for ROI on tech and product investments, ensuring decisions are financially sound.

Network

Provide leadership of the network strategy
Define, manage and report on network support metrics
Define network security strategy in consultation with Group Security and lead the implementation
Investigate innovative practices in networks infrastructure, and drive adoption to achieve higher service levels and lower costs

Telecommunication and mobility

Provide leadership of a telecommunication and mobility strategy
Define, manage and report on telecommunications metrics
Define Telecomms security strategy in consultation with Group Security and lead the implementation
Investigate innovative practices in telecommunications, and drive adoption to achieve higher service levels and lower costs

Vendor and Service Management

Lead the definition of a Vendor and Service Management approach and then provide leadership support in the implementation.
Support the choice and adoption of a methodology and governance framework encompassing vendor and Service Management.
Negotiate favourable contracts & SLA terms with the relevant vendors
Manage & maintain the vendors to ensure that the terms of the contracts & SLA meet the requirements of OneCart
Ensure that adequate road mapping is negotiated and agreed upon upfront
Carry out regular service reviews on behalf of the business to ensure excellent service standards
Constantly liaise with the business so as to ensure a good understanding of business needs and manage vendors accordingly

Procurement

Lead the definition of a OneCart IT Procurement strategy and then provide leadership support in the implementation.
Account to CEO, Finance and other stakeholders on defined Key Performance Metrics for IT Procurement.
Budget control on IT spend

Leadership & People Development

To be a strategic leader and coach, and be able to inspire and build high-performing Tech & Product teams.
To act as a 2IC to the CEO in matters of Product & Tech, providing stability and confidence to the org.
Responsibility for culture-building within Product & Tech (innovation, agility, accountability).
To build and scale teams across multiple functions (engineering, product, design, data, QA, support).
To ensure strong communication and stakeholder engagement skills – with the board, Walmart leadership, and external partners.
Hire and grow the technology department in line with business goals and KPIs
Manage employee and own skills development
Manage employees’ and own career development
Facilitate knowledge and skills transfer within the department
Manage performance cycles
Manage talent management in the department
Foster team building

Effective teamwork and Self –Management

Maintain a positive attitude
Take ownership of driving your career development (skills and knowledge)
Plan and priorities, demonstrating abilities to manage competing demands to achieve agreed deliverables
Communicate effectively, maintain relationships
Follow any lawful and reasonable instruction from your line manager
Consistently live and be an example of the Company values
Timely reporting of all instances of suspected or proven fraud via the appropriate reporting channel
Adherence to the company policies and associated company policies and procedures

Minimum Academic, Professional Qualifications & Experience required for this position

Bachelor’s degree in Comp. Science and/or IT
5 years experience leading one or more aspects of IT and Development
+5 years in development/engineering
3-5 years of management experience
Knowledge of technological trends to build a strategy
Understanding of budgets and business-planning
Ability to conduct technological analyses and research

go to method of application »

Apply via company website ( ) or

 

Job Purpose

Process already-captured claims efficiently and accurately through drawing on the relevant criteria to ensure standardization across the organisation to enable decision making on a claim.

Responsibilities

Prepare insurance claim forms or related documents and review them for completeness.
Enter claims information into database systems.
Pay small claims.
Calculate quantum amount of claim.
Post or attach information to claim file.
Transmit claims for further investigation.
Contact insured or other involved persons to obtain missing information.
Review insurance policy to determine coverage.
Organise or work with detailed office records, using computers to enter, access, search or retrieve data.
Provide customer service, such as limited instructions on proceeding with claimsor referrals to auto repair facilities or local contractors.
Finalise claims and communicate the outcome to the customer
Listen and transcribe client conversations
Request Client Conversation
Retrieve Client Conversation
Issue repair / replace vouchers
Load and action 15 minute messages
Complete Things To Do (TTD’s) and requests
Refer to Loss Adjuster when required
Arrange to collect salvage – Non-Motor where applicable
Arrange to collect salvage – Motor where applicable

Education

Matric / Grade 12/ SAQA Accredited Equivalent (Essential); Skills development training accreditation (Advantageous).

Experience

1 or more years’ Financial Services industry experience (Essential); Call Centre Experience (Essential); STI experience (Advantageous); 1 or more years’ Claims Experience (Advantageous); At least 2-3 years’ experience in a Customer Service environment  (Advantageous).

go to method of application »

Apply via company website ( ) or

 

Description

The Operations Manager at MAN Financial Services (South Africa) (RF) (PTY) LTD plays a critical role in ensuring the smooth and efficient functioning of the company’s day-to-day operations.
This role involves overseeing operational processes, optimizing workflows, managing teams, and ensuring compliance with industry regulations. The ideal candidate will have strong leadership skills, a deep understanding of financial services, and a passion for operational excellence

Duties:

Manage and improve operational systems, processes, and best practices to support business goals.
Lead, mentor, and develop operations staff to ensure high performance and engagement.
Identify inefficiencies and implement solutions to streamline operations and reduce costs.
Ensure all operations comply with relevant financial regulations, internal policies, and risk management frameworks.
Collaborate with client service teams to ensure timely and accurate delivery of services.
Work with IT and other departments to implement and maintain systems that support operational efficiency.
Monitor key performance indicators (KPIs), prepare operational reports, and present findings to senior management.
Oversee relationships with third-party service providers and ensure service level agreements are met. 

Requirements

Qualifications:

Bachelor’s degree in Finance, Business, or related field

Skills:

Leadership – Inspires teams and drives accountability.
Customer Focus – Prioritizes service excellence.
Analytical Thinking – Uses data to guide decisions.
Adaptability – Thrives in dynamic environments.
Integrity – Upholds ethical and regulatory standards.
Collaboration – Works effectively across teams.
Results-Driven – Focuses on outcomes and efficiency.
Continuous Improvement – Seeks innovation and growth.

Experience:

Minimum of 5 years’ experience in a financial services managerial role
Strong understanding of retail banking, microfinance, or lending operations.
Proven track record in sales leadership and operational management.
Experience with Lean or Six Sigma methodologies
Project management certification (e.g., PMP)
Familiarity with financial compliance frameworks (e.g., FICA, FATCA, AML)

Apply via company website ( N / A ) or

man.mcidirecthire.com

 

About the Function:

Our Marketing team are creators, helping to build and nurture some of the world’s most loved brands. We craft amazing connections with people around the world to celebrate our brands’ legacies and reimagine them for the world today, and into the future.
Everything we do is underpinned by a deep understanding of our consumers, behaviours, trends, and technologies. Using our genius and creativity, we unlock our brands’ uniqueness, understand their purpose, and put them at the heart of celebrations everywhere. Together, we’re celebrating diversity and challenging stereotypes through our advertising and marketing. Wherever your talents lie, from Design to Consumer Planning, you’ll be celebrated and supported in our inclusive culture.

Role Responsibilities: 

Lead professionals are individual contributors
Requires in-depth conceptual and practical knowledge in own discipline and basic knowledge of related disciplines
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate the company in the market
Acts as a resource for other team members; may lead projects with limited risks and resource requirements
Solves complex problems by taking a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impacts achievement of activities within own team and other related teams; works within broad guidelines and policies
Confidently explains complex, difficult and/or sensitive information; works to build consensus

Brand Management Job Family Description:

Roles in this job family are responsible for creating and maintaining the brand imagine across all markets. They promote the brand imagine through the creation and execution of brand strategies which are brought to life through advertising, packaging, communications, pricing and promotional activities across all media.

Apply via company website ( ) or

diageo.wd3.myworkdayjobs.com

 

In this key role, you will cover Southern and Western Africa and be working in an overlay capacity, collaborating with local teams to take responsibility for establishing relationships with large and medium enterprise organisations on behalf of Fortinet to implement and execute a successful plan focused on SASE solutions.
The role holder will manage the engagement and development of significant deals. They must have an outstanding track record of selling complex solutions and services in full collaboration with the in country/territory team of Major Account Managers and Systems Engineers.

Key role Responsibilities include: 

Lead the development of SASE solutions business plan outlining the strategy for success and maximizing revenues. 

Technical support assisting the Sales organization: 

in responding to RFPs/RFIs: design, solution specification, product information 
in supporting key projects to ensure Fortinet success 
in leading technical discussions, articulating the technology and demonstrating differentiated value 
in conducting compelling solution presentation, demonstrations and POCs 
Being responsible to build technical material to support sales activities 
Effectively spread product knowledge to the Sales Team 
Report and consolidate customer needs across the region, validate business cases, write and prioritize feature requests 
Report project activities, analyze project trends and provide market vision 
Participate in the development of commercial strategies 
Frequent travel across the Region 
Being able to self-start and understand the addressable market for your designated technologies 

Required Skills and Technical Experience: 

Extensive Consultative experience as well as strong business acumen
Hands-on experience with SASE technologies
Experience in public speaking excellent presentation and demo skills 
A self-motivated, independent thinker 
Fluency in English 

go to method of application »

Apply via company website ( https://www.fortinet.com ) or

 

Main purpose / objective of the position:    

The HR Manager will drive the HR Business Partnership with stakeholders across South Africa.
Successful incumbent must have proven track record in HR management end to end 
Ensure that comprehensive Human Resources skills complement and enhance the existing Employee Relations (ER) functions within the business unit.
The HRM will implement HR strategies aligned with the company’s business goals and will serve as a HR Business Partner to workforce teams in relation to HR-related matters

Responsibilities:

Drive key HR delivery in relation to talent acquisition, employee development, performance management, compensation and benefits, and employee engagement.
Drive People Plan within area of responsibility and ensure alignment to business plan/s.
Ensure a cohesive approach to employee relations and compliance with labour regulations, to ensure a seamless integration of HR functions and to support the overall objectives of the organisation.
Conduct an organisational assessment to determine the current state of HR-related functions and identify areas for development.
Implement and maintain HR policies and procedures that align with the company’s vision, mission, and values.
Work closely with internal business partners to develop a talent pipeline as well as accountable for the overall recruitment process, including job descriptions, talent sourcing, interviewing, and onboarding.
Implement a performance management system that drives high performance and supports career development.
Work closely with internal business partners to develop a training and development programme to address current and future skills gaps.
Implement a compensation strategy that is competitive and fair, aligning with the company’s financial capabilities and strategic objectives.
Advise and support managers in HR-related decision making and serve as a mediator in resolving workplace conflicts.
Ensure statutory compliance throughout the HR department and stay updated on changes in relevant legislation.

Qualifications:

Bachelor’s degree in Human Resources, Business Administration, or related field.

Experience and Skills

Proficiency in English is a non-negotiable requirement of this vacancy
Proven experience as an HR Business Partner or similar role, with experience in setting up an HR department 
Strong understanding of labour laws and disciplinary procedures within various regions in South Africa
Proficient in HR software, e.g. Sage People and Microsoft Office Suite.
Excellent communication and interpersonal skills.
Strategic thinker with strong analytical and problem-solving skills.
Ability to manage multiple priorities in a dynamic environment.

Apply via company website ( N / A ) or

cbreexcellerate.simplify.hr

 

Job Description

Are you a finance leader who thrives at the intersection of numbers and strategy? This is your chance to step into a high-impact role partnering directly with Sales and Marketing leadership to drive profitable growth for a global FMCG multinational
This position gives you full ownership of investments – from pricing and promotions to brand campaigns and trade terms. You’ll be at the table for key strategic decisions, ensuring spend delivers maximum ROI and shaping how brands win with customers

As the Head of Commercial Finance, you will:

Lead financial processes linked to Net Sales, Trade Spend, and Advertising & Promotion (A&P) across actuals, forecasts, and budgets
Partner with Sales & Marketing Directors on pricing, brand strategies, promotions, and customer profitability
Own the P&L for investments, ensuring every rand spent delivers measurable value
Develop and review business cases for innovation, renovation, and go-to-market projects
Drive ROI analysis across promotions, advertising, and trade terms, providing clear recommendations to maximize impact
Approve marketing and trade investments, including media contracts, in line with group policies
Monitor and report on sales discounts, trade terms, and promotional spend by brand and customer
Ensure reporting accuracy across BI tools and group reporting systems, delivering reliable insights to senior leadership

Requried Skills:

Master’s degree in Finance/Accounting
10+ years’ finance experience, ideally in FMCG or multinational environments
Strong track record in commercial finance, P&L ownership, and investment controlling
Proven ability to partner with Sales, Marketing, and senior business leaders
Deep experience in budgeting, forecasting, ROI analysis, and customer/brand profitability
Strong communication and influencing skills, able to challenge and guide stakeholders
Resilient, hands-on, and commercially minded with a strategic edge

go to method of application »

Apply via company website ( http://www.nticesearch.com ) or

 

You will manage and oversee the receiving, handling, storing, picking, and packing activities within the warehouse, ensuring quality standards are met at every turn.
You will be exceptionally meticulous, and able to track multiple facets of the warehouse at any given time. Achieving inventory accuracy, coordinating orders, and tracking shipping times, overseeing the fulfilment of millions of product orders every year.
You will contribute to the creation and implementation of best practice transport & logistics vision, strategy, policies, processes, and procedures to aid and improve operational performance. Identifying and driving the fundamental changes necessary to orient the behaviour of teams towards customer needs

Your key responsibilities

Provide direction, leadership and mentoring to the Internal & External Logistics’ staff to meet the long-term goals of the Supply Chain
Ensure proper alignment and efficient teamwork with key clients and partners on site (Facility Management, Production, QHSE, Customer Experience, Planning and other support functions.
Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals
Implement a performance-driven culture through Continuous Improvement/ Lean/ Kaizen principles and concepts
Provide overall direction to the Internal Logistics teams including Goods Inbound, Goods Outbound/ Outbound Deliveries.
Ensure a high level of focus on health & safety, housekeeping stock management/ stock accuracy, allergen control, & labelling
Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping
Train and manage the warehouse team to solve day-to-day operational issues and reach short-term and long-term performance goals
Oversee daily operations, while controlling and managing inventory and logistics
Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met
Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
Manage daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
Schedule and oversee warehouse team to meet the demands of the fulfilment centre, and manage the flow and quality of work to maximize efficiency and minimize overtime
Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed
Meet regularly with warehouse leads to review, analyse, and develop actionable plans for productivity and loss prevention
Oversee and manage logistics utilized to transport products to customers and internal facilities, communicating with drivers and air partners to ensure efficient delivery of packages

We offer

A chance to impact millions of consumers every day – sustainability embedded in all we do
A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next
Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership
A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
A community where your voice matters – it is essential to serve our customers well.

You bring

A Degree in operations, supply chain, logistics or equivalent. An MBA or master’s degree advantageous
10+ years’ experience managing internal & external logistics and leading teams
Must have knowledge of: Food Safety, Warehousing. With Knowledge on topics related to food safety: GMP, FSSC 22000, Food Defence, Food Safety.
Knowledge in International Standards (ISO 9001, OHSAS 18001, ISO 14001)
Strong influencing and interpersonal skills with ability to work with multifunctional teams
Business acumen and ability to interact with technical counterparts
Good analytical skills, data-driven decision making
Excellent problem-solving skills and leadership qualities
Comfortable delivering frequent direct written and oral feedback
Planning and organizing
Influencing and inspiring teams
Stakeholder management
Ability to travel nationally and internationally

Apply via company website ( N / A ) or

jobs.dsm-firmenich.com

 

Core Description

Responsible to implement key strategic deliverables for the Openserve All IP Network. This includes the implementation of specific plan, build and engineering activities, in the network and element management areas.
Convening meetings and initiate site surveys to determine project requirements, compile executable files and place purchase orders. Liaise with service providers and relevant internal role players to oversee and effect build requirements.
Capitalise asset expenses and keep the Openserve asset register up to date. Keep abreast with the latest telecommunications developments to support the Openserve network.

Job Responsibilities

Provide high-level support and consult various role-players across the value chain to modernise the Openserve IP network (Switching and Routing).
Establish and maintain relationships with ICT peers and counterparts via the following media: Workshops, Conferences, Forums and Special interest groups
Participate in Procurement process w.r.t. contract negotiations, inputs to Cross Functional Sourcing Team (CFST) and evaluate technical aspects of tenders (RFB Request for Bid; RFP Request for Proposal)
Convene site surveys to determine project requirements.
Compile executable files
Place purchase orders timeously and correctly.
Compile daily/ weekly/ monthly, KPI Master, Project, Network and Element Management, SAP system reports and documentation.
Monitor and update Capital expenditure of projects/ programmes against spending plan
Update PC (Project) estimate database
Engineer Capital Projects w.r.t. Detailed Engineering, WAP process, compile CPA for approval and compile Equipment Specification/ Bill of Materials
Implement Capital Project w.r.t. Statement of Work (SOW), liaise with suppliers/ build, progress reports, initiate billing process, commission/ decommission, track expenditure and capitalize project
Compile/ submit Network and Element Management Project Plan
Compile Network and Element Management Business Cases, submit and obtain approval

Core Competencies

FUNCTIONAL KNOWLEDGE

IP Switching & Routing, Network and Element Management, IP protocols, Network Engineering and Planning, Project Management Principles, Telecommunication Network Infrastructure, Capital Budget, Inter Divisional Dependencies

FUNCTIONAL SKILLS

Planning; Administration; Analytical; Organizing Techniques; Negotiation Techniques, Conceptual Ability, Decision Making, Statistical Analysis, Written and Verbal communication, Problem Solving, Network engineering

ATTITUDES/ LEADERSHIP COMPETENCIES

Thought Leadership: Developing strategies/Providing insights; Generating ideas; Exploring possibilities; Examining information; Adopting practical approaches.
Market Leadership: Developing expertise; Challenging ideas; Interacting with people; Understanding people; Seizing opportunities; Managing tasks
Business Leadership: Pursuing goals; Taking action; Upholding standards; Managing tasks; Seizing opportunities
People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people 
Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working; Values Aligned with Openserve Values

Certifications

 

Education

NQF 6: 3 year Diploma/ National Diploma in Engineering

Experience

5 Years relevant experience

Additional Information

Experience:

Experience in System & Network Engineering, Telecommunication Network & Project Management.

Special Requirements

Valid Drivers license
Willing to travel
Willing to work overtime,when required

Physical Requirements

Key Stakeholders

Telkom Internal

Regional Divisions
National Divisions

go to method of application »

Apply via company website ( https://www.telkom.co.za ) or

 

Key Accountabilities: 

Focuses on retention and strengthening of client relationships. Accountable for sales to designated customer accounts, typically within a defined geographical area. As multiple accounts owner, responsible for supporting customers’ productivity with the full range of life cycle offerings in the specific territory. Develops sales competence in the territory and driving Order intake growth to the strategy.
Focuses on account planning and face-to-face selling of FLS products and services
Supports development of medium to long-range sales plans and prepares strategies to protect, grow, and diversify the relationship with a defined group of customers
Identifies opportunities in existing customer installations for replacement of equipment with products/equipment from the FLSmidth portfolio (increased wallet share)
Manages a team of Site Account Managers and is responsible for setting targets and objectives in alignment with the Area/Region goals
Identifies and manages interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities
Ensures problem resolutions and ensures customers receive high quality customer service
Ensures development of client retention and growth plans and strategies for developing profitable business with assigned accounts
Develops Site Account Managers to enable sustainable support to Customer base and provide feedback on Market and Pricing.
Promotes a culture of personal and team safety, including others who may be affected by the company’s operational activities

Requirements:

B.S. in Engineering or Business degree
7+ years of experience selling in the mining industry
Demonstrated ability to grow order intake
Thorough knowledge of the FLSmidth products and technical solutions

go to method of application »

Apply via company website ( http://www.flsmidth.com ) or