Job Region: Gauteng

Job Description

The Order to Cash Supervisor oversees the entire O2C process, ensuring accurate invoicing, timely collections, and strong customer relationships. This role involves supervising a team of clerks, optimizing workflows, and ensuring compliance with company policies and financial regulations.

Key Responsibilities:

Team Leadership & Supervision:

Lead and manage the O2C team, including clerks.
Provide training, coaching, and performance evaluations.
Allocate tasks and monitor workload distribution.

Process Oversight:

Supervise end-to-end O2C activities including billing and collections.
Ensure timely and accurate processing of customer orders and invoices.
Monitor and improve KPIs such as DS(Days Sales Outstanding), invoicing accuracy, collection efficiency and reducing write-offs of customer debt.

Customer Relationship Management:

Resolve escalated customer issues related tbilling, payments, and disputes.

Customer Account Management

Maintain accurate and up-to-date customer records, including any contractual amendments (e.g. site cancellations, additions and price changes)

Shareholder Collaboration:

Work closely with Sales, Customer Service, and Logistics tensure seamless order processing and customer satisfaction.
Support internal and external audits by providing documentation and process insights.

Compliance & Controls:

Ensure adherence tinternal controls, company policies, and regulatory requirements.

Reporting & Analysis:

Prepare and present regular reports on receivables, collections, and team performance.
Analyze trends and recommend process improvements tO2C Manager.

Qualifications:

Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
3–5 years of experience in Order tCash or Accounts Receivable/Credit Control, with at least 2 years in a supervisory role.
Proven track record in managing Commercial, Listed and Multi-national clientele.
Strong knowledge of ERP systems (e.g., SAP, Pulse) and financial reporting tools (e.g. Microsoft Excel).

Key Skills:

Supervision and team development
Strategic and analytical thinking and problem-solving
Strong analytical and financial acumen
Excellent communication, interpersonal and negotiation skills
Strong attention tdetail and organizational skills
Ability to work under pressure and meet deadlines

Deadline:18th August,2025

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Key Outputs:

Maintenance of SOPs: creating, updating and implementation of SOPs.
Monitor adherence of warehouse staff to Standard Operating Procedures and GDP/GWP
Product Release (based on Applicant release)
Assist with audit (preparation and correcting any non-conformances found) and CAPA initiation and close-out.
Raise, maintain and monitor deviations, change controls and CAPA’s as well as trackers
Assist with validation studies and maintenance of calibration records
Planned preventative maintenance management
Supply and maintain SS5 & S6 stock and Registers
Supply and maintain section 21 items
Assist with stock take
Dedicated storage area management (Damages, Quarantine, Returns, Cold Store & High Risk/High Schedule Stores)
Management of retention samples
Manage process for the destruction of stock
Maintenance and management of reverse logistics (RETURNS)
Conducting Self-Inspections and reporting on any deficiencies
Initiating Risk Assessments
Assist with the preparation of and participation in Quality Management Reviews
Fine checking and sampling of 3rd party stock
Receipt, releasing, picking and packing of S6 stock and orders
Review of temperature and humidity data
Monitoring the maintenance of cold chain stock from receipt to delivery
After hours call out in case of fridge failure or emergency orders
Lot status updates in Warehouse Management System
Ensuring that weekly housekeeping checks are done and deficiencies are reported to line manager and corrected
Ensuring a pharmacist is present during warehouse operating hours
Performing duties and tasks as delegated by the Responsible Pharmacist

Requirements

Bachelor’s degree in Pharmacy (BPharm)
Minimum of 6 months’ experience in Production or Quality Assurance
Actively registered with SAPC (South African Pharmacy Council)
Relevant experience within a pharmaceutical distribution/wholesale environment would be an advantage

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Job description

The Production Planning and Invetory Specialist shall Assist in creating a production plan that indicates the type of products needing to be produced and the timing thereof (calendar of what is produced when) Analyse  information in production plans in respect of number of units, expected delivery time and types of vaccines needed
Determine the materials, consumables and inventory required to meet the production plan Identify the material resources, capacity and equipment needed to execute the plans. Support Stores, Production and EMU departments by monitoring of materials, consumables and inventory so that these do not fall below minimum stock levels. Assist Stores, Production and EMU with the coordination of the procurement process to ensure availability of materials, consumables and inventory required for adherence to production plans
Liaise with the Supply Chain Department to evaluate quality of services and products provided Ensure that information on the ERP system is maintained, accurate, up to date and available to support management decision making. Conduct regular training needs assessments on ERP systems and develop plans to address training needs identified
Assist in developing Standard Operating Procedures Liaising and Supervision of Contractors where required Adhere to all occupational safety, environment and health requirements   Participate in problem solving exercises to identify root causes and execute mitigation and elimination of root causes Adhere to site safety, housekeeping and environmental requirements.

Minimum requirements

National Diploma in Production Management or Supply Chain Management (NQF 6).
Registration with SAPICS would be advantageous.
5 years’ experience in production and inventory planning within a pharmaceutical or related manufacturing environment.

Apply via company website ( N / A ) or

derstepoortcareers.ci.hr

 

Roles & Responsibilities:

Coordinate and schedule field service activities, including installations, repairs, maintenance, and inspections, at customer sites.
Assign tasks and resources to field service technicians based on project requirements and priorities
Provide technical guidance, support, and training to field service technicians.
Ensure that technicians are adequately equipped, trained, and prepared to perform their duties safely and effectively.
Represent the company in all forms of communication, maintaining good working relationships and networks with internal and external stakeholders, external suppliers, and clients.
Respond to and follow up on all enquiries by email, telephone and personal visits as required.
Responsibility for building and maintaining positive relationships with internal and external stakeholders.
Demonstrate a strong customer service focus and quality communication and output in all interactions with key stakeholders and external contacts
Oversee field service operations at customer sites, ensuring compliance with safety regulations, company policies, and project specifications.
Monitor progress, quality, and efficiency of service activities and take corrective actions as needed to meet project goals.
Maintain accurate records of field service activities, including service reports, inspection records, work orders, and customer feedback.
Prepare regular reports, metrics, and analysis to track performance, productivity, and service outcomes.

Minimum Requirements:

Matric
Trade certificate
Proven experience (3-5years) in field service operations, preferably in the industrial or engineering sector.
Strong technical knowledge of mechanical systems, equipment, and components.
Previous experience in a supervisory or leadership role, with the ability to manage and motivate a team.
Valid driver’s license and willingness to travel extensively to customer sites as required.
Knowledge of safety regulations, risk assessments, and hazard mitigation in field service environments

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Job Description

POSITION PURPOSE

Responsible for the assisting in the management of the Property. Assist in ensuring maximum income of Property through effective property management.
Responsible for collecting monies owing in respect of properties managed by the company.
Responsible for performing collection activities associated with various accounts. Reviews accounts, determines probable reasons for account status, and contacts clients to resolve the delinquencies.
Utilises various techniques, as circumstances indicate, to promptly collect on accounts. Ensures that the Company’s professional image is maintained.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the effective and professional performance of collections functions

Receives, reconciles and control production of monthly rent rolls and reports from the computer system and verifies the status of the accounts
Follows up on accounts by telephone, personal contact, and correspondence to secure a satisfactory resolution to the repayment problem. Discusses possible financial arrangements, informs clients of potential legal actions, and suggests financial counselling to arrive at suitable payment arrangements. Continues to collect until the account becomes a write-off, bankruptcy, or attorney account. Makes early contact with clients to collect and keep them informed of account status
Utilises effective human relations skills and various forms of persuasion to present a positive Company image in an already negative situation. Calms irate clients and answers questions and complaints relevant to Department functions. Determines reasons for delinquencies and works toward permanent solutions. Minimizes losses by early actions
Utilises further appropriate collection methods if initial attempts do not secure required payment. Recommends extensions of due dates – Suggests consolidations and financial counselling
Posts approved extensions and notifies clients of new due date by mail
Performs collections efforts in accordance with Company policies and procedures and ensures they are legally compliant

Assumes responsibility for the efficient administration of collections activities

Keeps accurate and up-to-date activity reports on late and potentially late accounts
Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence on computer
Researches accounts that appear on late and potentially late records to ensure that Company errors are detected promptly – Provides clients the opportunity to fully explain their account status
Ensures both monthly and ad-hoc rental and fee statements are sent out timeously.
Controls and monitors tenant payments in terms of rentals, deposits, lease fees, stamp duties etc.
Liaises with tenants as appropriate
Handles rental queries efficiently and diplomatically
Queries tenants’ short payments
Ensures the daily receipting and processing of tenant payments
Liaises with book keeping and accounting staff re bank account deposits, queries and misallocations

Generally, ensures that

Rent (and other charges) are paid by the 1st of each month
Letters of demand after the 3rd to defaulting tenants
Summons’s are issued after the 21st day to defaulting tenants
Controls and administers legal processes for the recovery of lease charges due and/or eviction of tenants
Motivation and processing of write-offs

Assumes responsibility for timely and accurate preparation and submission of management reports

Preparation of detailed debtors reports and graphs illustrating weekly and monthly collections:
Weekly/monthly arrears against billings (debtor’s day calculations)
Monthly graph of weekly collections against previous month/year
Preparation and submission of attorneys’ reports on all legal matters
Daily Receipting on tenant accounts
Journal entries and corrections to tenant accounts to ensure updated tenant statements are presented to tenants
Reconciliation of bank statements (where appropriate) and tenants’ accounts

Assumes responsibility for ensuring that professional business relations are established and maintained with clients and external contacts

Maintains the Company’s professional reputation throughout collections operations and in all contacts with clients
Maintains confidentiality
Develops contacts with credit bureaus and other financial institutions – Uses shared information to effectively minimize Company losses

Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel

Assists area personnel as needed
Keeps management informed of activities, progress toward established objectives, and of any significant problems
Attends and participates in meetings as required

Assumes responsibility for related duties as required or assigned

Stays informed of changes in collections policies, procedures, and related legal requirements
Ensures that work area is clean, secure, and well maintained

PERFORMANCE MEASUREMENTS

Problem accounts are closely monitored and reviewed
Appropriate collections actions are instituted which are in accordance with established Company policies and are legally compliant
Outstanding accounts are promptly collected – A delinquency ratio which meets management standards is maintained
Professional business relations exist with clients – Clients are properly assisted with their financial problems and their questions are courteously answered.
Required reports and records are accurate and timely
Good working relations exist with area personnel and with management – Management is appropriately informed of area activities
Compilation and capture of electricity and water readings

QUALIFICATIONS

Education/Certification: Matric with Bookkeeping

3 Years related experience
Essential own transport
Prior experience in property related field would be recommended but not a requirement

REQUIRED KNOWLEDGE

Knowledge of collection procedures and related laws and regulations
Understanding of Company policies
Familiar with default and enforcement clauses

SKILLS/ABILITIES

Excellent administration abilities
Able to organise, co-ordinate, and direct team activities
Good communications and grammar skills
Able to use all related equipment and computer applications

Apply via company website ( N / A ) or

broll.simplify.hr

 

Role Purpose    

The role of this Digital Support Agent is to provide technical software support to users of the Momentum Engagement platforms such as momentum.co.za, the VIA suite and the Momentum client and adviser mobile apps.

Requirements

At least two years’ experience in a technical Helpdesk /Contact Centre environment.
At least two years’ experience in an IT/Technical software support.
Experience in the Financial Services industry.

Preferred System Exposure:

Inbound/Outbound Telephony Systems (Euphoria preferred).
Helpdesk Incident Management Software (Freshdesk and Jira preferred).
Momentum’s Line of Products.
Client systems (Client Facing Websites and Mobile Applications Support).
Financial Adviser systems (Adviser and Channel management applications Support).

Qualifications

Minimum qualifications:

Grade 12 /Matric qualification.
Relevant IT qualification.
Completed modules or subjects in technical and/or computer software preferred.
ITIL Foundation V3/V4 preferred.

Duties & Responsibilities    
Provide excellent service to the users of the Momentum Engagement platforms including clients, advisers, internal employees and Channel management by:

Resolving first-line technical software support queries of users of the Momentum Engagement platforms, according to expected standards of service delivery and within agreed SLAs:

Displaying excellent verbal and written communication.
Accurately logging details of the queries as per the defined Problem management process to enable record keeping and trend analysis of
Performing the required trouble-shooting with the aim for first call resolution.
Escalating complex queries to second-line support when necessary, with the required details to enable further problem

Contribute to a positive work climate and culture by:

Arriving for shifts punctually and managing time
Contributing to a self-managed team environment with a can-do attitude to ensure team goals and service targets.
Striving for first time query resolution within required SLAs and
Working with Operational Support analysts on escalated

Identifying opportunities to increase operational efficiency in the Support Manage own performance and development by:

Successfully completing ongoing training required to maintain service
Displaying team work and collaborating with team members to maintain operational
Pro-actively providing feedback to Operational Support and/or Team management
Creating and following a Personal Development Plan enabling future career

Competencies    

Problem solving and solutions implementer
Leads change and innovation
Collaboration
Self-development
Self-starter
Strategic thinker
Business knowledge
Growing talent
Teamwork and cooperation
Attention to detail
Results driven

Deadline:12th August,2025

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Job Description

To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, with minimal guidance.
Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
Ensure implementation of relevant policies, governance and practice standards across the business.
Maintain expert knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
Ensure compliance is adopted in terms of systems and procedures as laid out by business.
Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks.
Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes.
Maintain ownership of models through regular audits and updates to ensure relevance.
Plan and perform regular model updates that capture evolving business complexity in current models
Challenge current models to ensure relevance and accuracy of outputs.
Test outputs and accuracy of models to ensure relevance.
Use data and analytic insights to provide input into improving customer experience through a better understanding of the customers context to identify monetisation opportunities and monitoring implementation of business decisions to recommend enhancements utilising statistical modelling and data analysis.
Validate, interpret and create reports and presentations for data analytics management and relevant stakeholders.
Review and assist more junior Quantitative Analysts with processes and models.
Adhere to model building policies, standards, frameworks, and governance process.
Ensure own ethical usage of information that complies to restrictions applied for privacy and sensitivity classification.
Understand and ensure implementation and adherence to Privacy business requirements, legislation and policy.
Ensure reporting of any Information Privacy Incidents and escalate appropriately for resolution of Privacy and Protection Audit, Findings, Complaints, Incidents, Investigations and Privacy and Protection Assessments.
Provide input into creation of delivery plans for achievement of outputs / deliverables in collaboration with business stakeholders to understand information requirements for strategy delivery and define metrics that track performance.
Assist in analysis of available data to identify information commercialization opportunities that have not been explored to address business needs and revenue options.
Assist in productionilisation of analytics in the approved FirstRand architecture by translating technical data information into practical business information that addresses identified needs.
Analyse information requirements, availability and quality of data to feed into management for resolution.
Contribute to the development of core analytical capabilities or model libraries using advanced statistical, quantitative or econometric techniques and utilize as appropriate.
Collaborate with numerous departments across the business to aid them in the proper use of data to ensure delivery of desired operational results.
Participate in relevant project related to the businesses overall analytical needs and opportunities.
Assist as SME for analytics applying own understanding of the operations of the business product or service.
Determine the business questions that need be answered and determine appropriate analytics models for utilization.
Source and do some preparation (20-30%) of relevant data sources for analysis.
Translate business requirements into tangible models utilizing own understanding of the business value of projects, models and processes.
Develop and apply analytical algorithms and methods to build, test and implement robust mathematical models and analytical solutions that address business problem, opportunities and improve business outcomes i.e., reduced risk and costs, increased profitability, optimized efficiency and to facilitate strategic decision-making.
Build models that analyze processes to recommend areas for optimization to achieve cost savings, revenue generation or efficiency improvements for the business.
Document and audit relevant processes.
Document and implement models to address specific business requirements.
Conduct appropriate manipulation and analysis of data to pro-actively identify and meet needs of the business for the purpose of future work and to ensure high information-quality and reliability across the business.
Deliver within broad parameters.
Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
Engage in cross-functional relationships to obtain and to provide work support.
Identify, control and escalate potential risks which may lead to increased costs.
Manage costs or expenses within approved budget to achieve cost efficiencies.
Deliver against operational and cost targets.
Prioritise resource allocation to minimise and reduce wastage.
Develop, encourage and nurture collaborative relationships across the FRG.
Assess own performance through seeking timely, and clear feedback and request training where appropriate.

End Date: August 15, 2025 

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Minimum Requirements:

Grade 12 with Maths and Science
Onsetter’s certificate
Minimum 5 years’ shaft with Banksman and or/Onsetter experience
Be declared medically fit for the position and environment, as determined by a risk-based medical examination at the Gold Fields Occupational Health Centre and pass a Heat Tolerance Screening test, and such other tests as may be required to assess the applicant’s suitability for employment

Key Competencies:

Abide by all health and safety rules / regulations applicable on the mine
Undergoing technical training as prescribed by MQA/ DMRE during the Training Programme
Maintain consistent performance as per scheduled technical evaluation cycles
Take personal accountability for driving own career development and initiating developmental discussions
Promoting teamwork and being an effective team member
Abide by the values of South Deep Gold Mine i.e. safety, integrity, respect, responsibility, innovation, and collaborative delivery
Proficient in English oral and written communication skills

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