Job Region: Tanzania

JOB VACANCY – CLEANER – FULL TIME – 100%
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. MSF offers assistance to people based on need, irrespective of race, religion, gender or political affiliation. MSF is therefore guided by the principles of neutrality and impartiality. These principles must apply to all MSF staff.
Title:                        CLEANER
Direct Reports:      PROJECT HR ASSISTANT
Location:                 LINDI Region – LIWALE District:
MAIN PURPOSE
Execute, according to hygienic standards, housekeeping, cleaning and tiding up activities in order to ensure public and staff private areas are in good condition.
ACCOUNTABILITIES
o    Thorough cleaning of bedrooms, bathrooms, toilets and other rooms in MSF premises – Office, warehouse and guesthouse.
o    Sweep and mop the floors.
o    Do the laundry including iron clothes and other housekeeping activities.
o    Monitor and restock household and hygiene supplies (toilet paper, soap, etc.) as required.
o    Regularly check that the toilets are well stocked with paper, soap and other essentials, maintaining high standard of cleanliness.
o    Keep premises properly locked (doors, windows).
o    Support the cook in cleaning (washing up, cleaning the kitchen, etc.) when necessary.
o    Ensure clean bedlinen, towels and guestrooms are ready for guest arrivals at all times.
o    Maintain up-to-date inventory list of household items
o    Empty trash bins and manage waste efficiently to uphold cleanliness standards.
o    Perform any other domestic chores or tasks as directed by your supervisor.
MSF Liwale has 4 premises – Office, Warehouse and Guesthouse:
o    Flexibility required to work at any of the three premises as assigned by supervisor
o    Adhere to a rotation schedule as established by the supervisor, working at any premise as required during working hours
MSF has been working intermittently in Tanzania since 1993, supporting MOH in a variety of areas, notably the provision of primary and secondary health care and the response to epidemics such as cholera, malaria, and HIV/AIDS. MSF’s latest intervention in the country started in May 2015 with an emergency response to a cholera outbreak affecting both the refugee and the host populations in Kigoma region. During the emergency phase MSF expanded medical and water/sanitation activities to all three refugee camps in the region.
Liwale project officially launched in December 2022, Liwale project is an integrated project supporting MoH in Community based, Primary and Secondary health care for mother and child under 5. MSF is currently supporting 7 health facilities including 4 secondary health care facilities (1 district hospital, 3 health centres) where CEmONC are offered and 3 primary health care where BEmONC are offered. This support includes facilitation for recruitment of 102 health care workers including 50 community health care workers, medical supply, empowerment of team (trainings, team management, quality of care improvement), referrals, Watsan activities and rehabilitations.
 
Minimum Educational Qualification:
o    Desirable secondary education
Experience: 
o    Desirable experience in similar position with similar responsabilities
o    Desirable understanding of MSF activities in general
 
Languages:
o    Good English spoken and written, and Kiswahili are essential.
Competencies:
o    Commitment
o    Flexibility
o    Stress Management
o    Results
o    Teamwork Service
o    Service
Women, or any person feeling like being part of a minority is encouraged to apply. MSF is dedicated to fostering a safe work environment with zero tolerance for any form of abuse.
Sharing is Caring! Click on the Icons Below and Share

Location: Zanzibar
Experience: Minimum of 3 years in graphic design and digital marketing
Contract: 2 years with the possibility of renewal upon performance
Key Responsibilities:
• Design visually compelling content for print, social media, and digital platforms.
• Create marketing materials including brochures, banners, videos, and logos.
• Develop and manage the company’s digital branding and corporate identity.
• Manage social media pages (Instagram, Facebook, LinkedIn) and website content.
• Analyze digital marketing trends and advise on strategies.
• Collaborate with project teams to design client presentations and project proposals.
• Take and edit photos/videos of ongoing and completed projects.
• Maintain a content calendar and report on marketing performance.
Required Skills & Knowledge:
• Degree in IT related field, Graphic Design, Marketing, or related field.
• Strong command of Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere
Pro), Canva and the related software.
• Experience in social media marketing, content creation and community engagement.
• Ability to work independently and under tight deadlines.
• Photography and video editing skills are an added advantage.
• High creativity, attention to detail, and brand awareness.
General Information for All Positions:
• Salary: Competitive and based on qualifications and experience.
• We are equal recruiters, all people are allowed to apply
• This job listing is for Tanzanian Nationals only (no any foreign application will be taken
into consideration)
• Only shortlisted candidates will be contacted.
• Please include at least 3 references, one of which must be the very previous
supervisor.
• Your application should include: A covering letter (minimum 1 page, A CV – maximum
3 pages and the professional certificates) – All documents should be in one pdf file.
Sharing is Caring! Click on the Icons Below and Share

Landscape Architect (1 Position)
Location: Zanzibar
Experience: Minimum of 3 years in landscape design and project implementation
Contract: 2 years with the possibility of renewal upon performance
Key Responsibilities:
• Plan and design outdoor spaces including gardens, parks, resorts and public areas.
• Produce site plans, planting plans, elevations and concept designs.
• Prepare cost estimates and design presentations for client approval.
• Select appropriate plant species and materials suited to Zanzibar’s climate.
• Work closely with project managers and construction teams during execution.
Ensure environmental sustainability in landscape designs.
• Conduct post-completion inspections and adjustments.
• Develop maintenance plans for completed landscape projects.
Required Skills & Knowledge:
• Bachelor’s degree in Landscape Architecture or related field.
• Strong graphic, design, and visualization skills.
• Proficiency in some/ all the following software: Realtime Landscape Architect,
AutoCAD, ArchiCAD, SketchUp, Lumion, and Revit.
• Excellent plant knowledge and irrigation planning skills.
• Strong project management and communication skills.
 
General Information for All Positions:
• Salary: Competitive and based on qualifications and experience.
• We are equal recruiters, all people are allowed to apply
• This job listing is for Tanzanian Nationals only (no any foreign application will be taken
into consideration)
• Only shortlisted candidates will be contacted.
• Please include at least 3 references, one of which must be the very previous
supervisor.
• Your application should include: A covering letter (minimum 1 page, A CV – maximum
3 pages and the professional certificates) – All documents should be in one pdf file.
Sharing is Caring! Click on the Icons Below and Share

Location: Zanzibar
Experience: Minimum of 3 years in professional architecture roles
Contract: 2 years with the possibility of renewal upon performance
Key Responsibilities:
• Develop innovative architectural designs for residential, commercial and recreational
projects.
• Create detailed architectural plans, blueprints and 3D visualizations.
• Conduct site visits and feasibility assessments.
• Coordinate with engineers, quantity surveyors and project managers to ensure design
alignment.
• Ensure compliance with local zoning, building codes and safety regulations.
• Supervise architectural aspects during project execution
• Engage clients to gather and refine design requirements.
• Present design proposals and revisions to management and clients.
• And perform all other duties related to this post as instructed by the supervisor.
Required Skills & Knowledge:
• Bachelor’s degree in Architecture from a recognized institution.
• Registered/licensed architect is an added advantage.
• Proficiency in some/ all the following software: AutoCAD, ArchiCAD, SketchUp,
Lumion, and Revit.
• Strong design sensibility and problem-solving skills.
• Excellent project documentation and presentation ability.
• Strong understanding of sustainable and tropical architecture.

General Information for All Positions:
• Salary: Competitive and based on qualifications and experience.
• We are equal recruiters, all people are allowed to apply
• This job listing is for Tanzanian Nationals only (no any foreign application will be taken
into consideration)
• Only shortlisted candidates will be contacted.
• Please include at least 3 references, one of which must be the very previous
supervisor.
• Your application should include: A covering letter (minimum 1 page, A CV – maximum
3 pages and the professional certificates) – All documents should be in one pdf file.
Sharing is Caring! Click on the Icons Below and Share

Location: Nairobi and Homa Bay, Kenya (12-18 months); Tanzania (long-term)
Reports To: Farm Operations Director
Employment Type: Full-Time
Job search
Salary range: 75,000 to 125,000 KES monthly gross pay
Bonus range: 0% to 30% of earned salary, awarded annually, gross pay
Role summary
We seek hands-on, action-oriented Operations Manager at an innovative tilapia farm. The successful candidate will be an excellent do-er and improve-er of processes around the farm. This is a leadership role across a range of day-to-day operations: fish feeding and harvesting, processing and sorting, logistics, adherence to regulatory standards, and more. This role is based in rural Western Kenya.
This role is intended to become a founding member of a new Victory business unit in Tanzania. The role will first be based in Kenya for a 12 to 18-month period of on-the-job learning and development. Following this period, in the first half of 2026, the role will permanently transition to Tanzania.
About Victory Group
Victory Group is a regenerative, tech-driven, vertically integrated aquaculture platform farming and selling tilapia in East Africa.
Victory runs all aspects of the tilapia value chain – farming inputs, milling feed, cultivating broodstock and eggs, hatching fingerlings, growing mature tilapia, processing fish, running cold-chain distribution, and retailing produced fish throughout Kenya, Rwanda, and more.
Victory deploys innovation at each step of the way – from indigenous feed inputs to drone-based egg transport to data-driven stocking algorithms – striving to serve the most affordable, sustainable animal protein on the planet.
And Victory continues to accelerate, qualifying as one of Africa’s Fastest-Growing Companies for three years running (per Statista and Financial Times). Victory is now comprised of three businesses: Victory Farms (tilapia farm in Kenya), Kivu Choice (tilapia farm in Rwanda), and Samakgro (feed mill in Kenya).
Key Responsibilities
Harvesting and Processing Operations

Oversee day-to-day harvesting to processing operations, ensuring that processing operations are running efficiently and effectively. This includes managing the processing department staff and resources and ensuring that processing KPIs are met.
Work closely with the Quality Control team to ensure all QMS processes and SOPs are followed, guaranteeing the highest standards of fish quality.
Develop and implement strategies to improve operational efficiency and productivity by developing new processes or procedures, identifying, and resolving operational issues, and implementing quality control measures to ensure processing output meets the required standards.
Set and monitor processing KPIs, and making necessary adjustments to ensure that these KPIs are met.
Work with other departments such as Logistic Centers and Sales to ensure the processing operations are aligned with overall organizational goals and objectives.

Job search
Farm Logistics Planning and Management

Oversee day-to-day Lake Logistics Operations, by working closely with the Lake Logistics
Manager to ensure key KPIs are met.
You will ensure the delivery, fabrication, inspection, and cleaning of nets.
Work closely with the Lake Logistics Manager to develop and implement strategies to optimize the use of resources, minimize costs, and maximize efficiency.
Collaborate with departments such as production to ensure logistics operations are aligned with the overall goals and objectives of the organization.
Oversee the management of logistics resources such as boats and other equipment and be responsible for developing and implementing safety policies and procedures, ensuring compliance with regulatory requirements, and monitoring key KPIs related to logistics operations.
Identify opportunities for improvement and innovation to enhance logistics operations.

Stakeholder Management
Job search

Work closely with other departments to ensure alignment on company goals and initiatives.
Facilitate regular cross-departmental meetings to discuss operational updates, address challenges, and share best practices.
Coordinate with the HR team to develop training programs and ensure staffing needs are met.
Build and maintain strong relationships with external stakeholders including suppliers, customers, regulatory bodies, and industry partners.
Communicate effectively with external stakeholders to ensure transparency and foster trust

Special Projects

Job search

To be scoped, managed, and executed as they arise

Required qualifications

Bachelor’s degree in relevant field such as Operations Management, Supply Chain, Logistics or a related discipline.
7+ years of experience in managing operations, logistics, and supply chain functions within an organization. Kenya, Rwanda, Netherlands
Operations management background in FMCG or Agriculture sector.
Advanced proficiency in relevant software/tools for managing supply chains, logistics, and production planning (e.g., ERP systems, MS Project, supply chain management software).
Capacity to understand complex challenges and break them down into problems that can then be tackled and resolved them.
Strong leadership and team management skills, with the ability to motivate and develop staff.
Attention to detail and data-driven approach to constantly improve operations and ensure consistency in delivering value to other parts of the business, day in, day out.
Proven experience in medium-to-large-scale operational projects, with a strong understanding of project management methodologies.
Ability to thrive working collaboratively with both senior and junior colleagues, solving problems independently, and execute work quickly.
Fluency in written and spoken English.

Preferred Qualifications

Experience in managing multiple teams across different functions.
Finance background in FMCG or Agriculture sector.

Why Join Us?

Mission: Victory tilapia is among the world’s most affordable and sustainable animal proteins. We believe that we provide the protein solution for Africa – and do it with a regenerative model, where company, consumers, and environment all benefit.
Growth: Victory has maintained its place among the fastest-growing companies on the continent. The company, your role, and our collective impact will continue to rise.
Development: A role at Victory means structured pathways for your professional development – opportunities to learn new skills, broaden your responsibility, and grow your role scope with the company scale.

Sharing is Caring! Click on the Icons Below and Share

Location: Nairobi and Homa Bay, Kenya (12-18 months); Tanzania (long-term)
Reports To: Group Engineering & Construction Director
Employment Type: Full-Time
Mid-level Manager
Experience: 5 to 10 years
Salary range: 60,000 to 100,000 KES monthly gross pay
Bonus range: 0% to 30% of earned salary, awarded annually, gross pay
Senior Manger
Experience: 10+ years
Salary range: 100,000+ KES monthly gross pay
Bonus range: 0% to 30% of earned salary, awarded annually, gross pay
Role summary
We seek experienced Construction Managers at an innovative tilapia farm. The successful candidate will be responsible for delivering critical engineering and construction projects (with leadership support and technical designs), and maintenance of heavy operational equipment. The role will plan, budget, and execute construction projects, working hands-on with their frontline teams.
Victory is growing rapidly – over time, there will be opportunity for you to develop into distinct leadership positions in new parts of the business and new geographies.
About Victory Group
Victory Group is a regenerative, tech-driven, vertically integrated aquaculture platform farming and selling tilapia in East Africa.
Victory runs all aspects of the tilapia value chain – farming inputs, milling feed, cultivating broodstock and eggs, hatching fingerlings, growing mature tilapia, processing fish, running cold-chain distribution, and retailing produced fish throughout Kenya, Rwanda, and more.
Victory deploys innovation at each step of the way – from indigenous feed inputs to drone-based egg transport to data-driven stocking algorithms – striving to serve the most affordable, sustainable animal protein on the planet.
And Victory continues to accelerate, qualifying as one of Africa’s Fastest-Growing Companies for three years running (per Statista and Financial Times). Victory is now comprised of three businesses: Victory Farms (tilapia farm in Kenya), Kivu Choice (tilapia farm in Rwanda), and Samakgro (feed mill in Kenya).
Key Responsibilities

Oversee full construction project lifecycles and ensure projects are delivered on time and within budget; manage teams of supervisors, foremen, and laborers.
Maintain highest standards on safety and emergency response, for all managed teams and projects.
Physically supervise construction operations by being present onsite.
Oversee technical and feasibility studies and deliver blueprints that satisfy technical specifications; conduct on-site investigations and planning analysis (e.g., maps, reports, tests, drawings).
Support material and equipment procurement for projects.
Lead proactive maintenance of heavy equipment and facilities.
Assess potential risks and optimize for cost efficiency; pro-actively identify and resolve emerging problems or deficiencies.
Manage budget and purchase equipment/materials; monitor progress and compile reports.
Perform other relevant tasks as needed.

Required qualifications

Bachelor’s degree in civil engineering or related field.
Experience commensurate with role.
Experienced with handling BOQs and project planning softwares.
Project management and supervision skills.
Learning mindset; readiness to take on new projects, execute on processes, and set up a team for success
Prepare and share updates with management and senior executives.
Planning and organization skills, ability to independently prioritize tasks.
A demonstrated commitment to professionalism, a strong work ethic, high standards & integrity.
Fluency in written and spoken English.

Preferred Qualifications

Experience in procurement and equipment maintenance.

Why Join Us?

Mission: Victory tilapia is among the world’s most affordable and sustainable animal proteins. We believe that we provide the protein solution for Africa – and do it with a regenerative model, where company, consumers, and environment all benefit.
Growth: Victory has maintained its place among the fastest-growing companies on the continent. The company, your role, and our collective impact will continue to rise.
Development: A role at Victory means structured pathways for your professional development – opportunities to learn new skills, broaden your responsibility, and grow your role scope with the company scale.

Sharing is Caring! Click on the Icons Below and Share

Location: Nairobi and Homa Bay, Kenya (12-18 months); Tanzania (long-term)
Reports To: Group Security Director
Employment Type: Full-Time
Job search
Salary range: 60,000 to 100,000 KES monthly gross pay
Bonus range: 0% to 30% of earned salary, awarded annually, gross pay
Role summary
We are seeking an experienced and reliable Security Foreman to oversee and lead our team of security officers. The successful candidate will be responsible for supervising daily operations, ensuring safety standards are upheld, assisting with incident response and investigations, and maintaining a secure environment across our premises. You will act as the right hand of the Security Supervisor and play a critical role in team coordination, training, and operational efficiency. Role is primarily based in rural Western Kenya.
This role is intended to become a founding member of a new Victory business unit in Tanzania. The role will first be based in Kenya for a 12 to 18-month period of on-the-job learning and development. Following this period, in the first half of 2026, the role will permanently transition to Tanzania.
About Victory Group
Victory Group is a regenerative, tech-driven, vertically integrated aquaculture platform farming and selling tilapia in East Africa.
Victory runs all aspects of the tilapia value chain – farming inputs, milling feed, cultivating broodstock and eggs, hatching fingerlings, growing mature tilapia, processing fish, running cold-chain distribution, and retailing produced fish throughout Kenya, Rwanda, and more.
Victory deploys innovation at each step of the way – from indigenous feed inputs to drone-based egg transport to data-driven stocking algorithms – striving to serve the most affordable, sustainable animal protein on the planet.
And Victory continues to accelerate, qualifying as one of Africa’s Fastest-Growing Companies for three years running (per Statista and Financial Times). Victory is now comprised of three businesses: Victory Farms (tilapia farm in Kenya), Kivu Choice (tilapia farm in Rwanda), and Samakgro (feed mill in Kenya).
Key Responsibilities

Supervise and guide security personnel to ensure professional conduct and effective performance.
Monitor ground operations, ensuring guards are following protocols and responding appropriately.
Conduct regular patrols and spot-checks of all facilities and surrounding areas.
Maintain accurate daily records including incident, accident, and activity reports.
Assist the Security Supervisor in managing incidents and providing relevant on-ground insights.
Conduct investigations and interviews while adhering to company policies and local laws.
Perform daily inspections for physical hazards and security risks.
Monitor CCTV systems and alarms, ensuring all security technology is fully operational.
Lead and assist in emergency situations, evacuations, and first-response protocols.
Handle complaints and resolve disturbances in line with company procedures.
Escort unauthorized or unwelcome persons off the premises.
Participate in and assist with staff training, onboarding, and ongoing education.
Motivate and coach security personnel to maintain morale and high standards.
Ensure courteous and professional communication, including telephone interactions.
Promote a positive and cooperative work environment.
Conduct risk assessments and enforce preventative measures to reduce potential threats.
Inspect tools, equipment, and security devices for proper function and report defects.

Required qualifications

Proven experience in a similar role (Security Foreman, Senior Guard, or equivalent).
Strong knowledge of security protocols, emergency response, and safety procedures.
Excellent leadership, communication, and team management skills.
Familiarity with CCTV, alarm systems, and other security technologies.
Report writing, investigative skills, and attention to detail.
Ability to work under pressure and handle conflicts calmly and professionally.
Basic computer literacy (MS Office, digital reporting tools, etc.)
Physical fitness and capability and capable of performing patrols and inspections, and working 25% of time on night shift.
Fluency in written and spoken English.

Preferred Qualifications

Military, police, or similar experience
Formal security training or certifications (e.g., PSIRA, or equivalent).
Technological savviness; ability to design and implement tech-enabled security processes and information systems
Prior experience in a similar industry or facility.
Knowledge of local legal and safety regulations.

Working Conditions

Working flexible hours or as prescribed in duty roster.
Approximately 25% of the time on night duty.

Why Join Us?

Mission: Victory tilapia is among the world’s most affordable and sustainable animal proteins. We believe that we provide the protein solution for Africa – and do it with a regenerative model, where company, consumers, and environment all benefit.
Growth: Victory has maintained its place among the fastest-growing companies on the continent. The company, your role, and our collective impact will continue to rise.
Development: A role at Victory means structured pathways for your professional development – opportunities to learn new skills, broaden your responsibility, and grow your role scope with the company scale.

Sharing is Caring! Click on the Icons Below and Share

Tanzania Empowerment Forum (TEF Consult) is recruiting a Refurbishment & E-Waste Coordinator to support d.light (TZ) Limited in delivering high-quality aftersales services. This role is key to improving product lifecycle, reducing environmental impact, and supporting d.light’s mission of transforming lives through sustainable energy solutions.
The ideal candidate will be responsible for diagnosing, repairing, and refurbishing faulty units from returns and repossessions. In addition, they will lead e-waste management initiatives , ensuring compliance with environmental standards and promoting sustainability.
This position plays a vital role in:

Reducing repair turnaround time
Increasing spare parts reuse and recycling
Supporting field technicians with technical guidance
Managing data and reporting for performance tracking

Key Responsibilities

1. Repair and Refurbishment

Diagnose and repair faulty products including PCBAs, batteries, bulbs, and tube lights
Harvest reusable components (batteries, PCBs, lights, etc.) for use in repairs and field support
Assemble refurbished systems from repossessed units for resale at discounted rates
Conduct testing and quality assurance to ensure all refurbished units meet company standards

2. Process Management

Ensure proper usage of tools, equipment, and inventory in the repair room
Collaborate with the QC team to identify and resolve recurring quality issues
Coordinate with the Warehouse team to maintain adequate spare part availability

3. Reporting & Documentation

Prepare and submit weekly and monthly reports on repair activities, harvested parts, and refurbishment outputs
Maintain accurate records of inventory usage and system inputs
Document and escalate product quality issues to relevant stakeholders

4. Training & Field Support

Conduct field visits to train and mentor local technicians on repair and refurbishment techniques
Provide technical support to improve technician performance and service delivery

5. E-Waste Management

Design and implement an e-waste collection, segregation, and recycling program
Partner with certified recyclers to ensure legal and environmentally-friendly disposal
Track and report on e-waste volumes and recycling outcomes
Lead awareness campaigns to educate customers on proper e-waste handling
Explore innovative ways to reuse or upcycle defective components

6. Additional Duties

Ensure all replaced or swapped units are returned for refurbishment or parts harvesting
Maintain a clean, safe, and organized workshop environment
Follow all safety guidelines and use tools appropriately

Qualifications & Requirements

Education:

Diploma in Electronics, Telecommunications Engineering , or a related technical field
Advanced Electronics Repair Certification (an added advantage)

Experience:

1–3 years of experience in repair and refurbishment operations , preferably in solar, electronics, or aftersales industries
Proven experience in diagnosing and repairing PCBAs, batteries, and electronic components
Familiarity with electronic diagnostic tools and software

Skills:

Strong knowledge of electronic systems and repair processes
Excellent organizational and time management skills
Ability to train and guide field technicians
Analytical mindset for identifying trends and process improvements
Passion for sustainability and environmental protection
Proficiency in working independently and managing multiple tasks efficiently

Working Conditions

Workshop-based with occasional field visits for training and support
Requires adherence to workplace safety standards and proper tool usage
May involve flexible hours or weekend work based on operational needs

Performance Metrics (KPIs)

Monthly number of units refurbished and ready for resale
Average Repair Turnaround Time (R-TAT)
Volume and quality of spare parts harvested
Quality Assurance pass rate of refurbished products
Accuracy and timeliness of reports
Post-training performance improvement of field technicians
System utilization and correct data input
Customer satisfaction scores for after-sales service
Volume of e-waste collected and recycled
Compliance with environmental regulations

Sharing is Caring! Click on the Icons Below and Share

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary
Overall role purpose is to Set the strategy and lead on the execution of required activities to become the top Commercial business in Tanzania. The role holder will have oversight of the Commercial side of the Business bank function and other products such as Business Islamic Finance, Merchant acquiring, and Insurance etc. The primary objective is to maximize sustainable risk-adjusted portfolio contribution on an aggregate team basis.
Job Description
Job Purpose
Overall role purpose is to Set the strategy and lead on the execution of required activities to become the top Commercial business in Tanzania. The role holder will have oversight of the Commercial side of the Business bank function and other products such as Business Islamic Finance, Merchant acquiring, and Insurance etc. The primary objective is to maximize sustainable risk-adjusted portfolio contribution on an aggregate team basis
Accountability:  Driving Business Development and Growth -40%

The role holder will have specific accountability for delivering the overall growth of the Commercial segment of Business Banking. This include Implementation of acquisition, Retention and expansion strategies for all segments.
Take major operating and investment decisions for the Commercial business including overall planning and Budgeting, Prioritization, Resource allocation
Generate, evaluate and make recommendations for Commercial Business to the Director of Business Banking where relevant to the in country leadership and wider RBB leadership.
Monitor and ensure that Key Performance Indicators for the Commercial unit are achieved
Develop and implement strategies to deliver performance and growth targets within the Commercial banking.
Cascade Business Banking strategies to the Commercial team.
Lead origination and execution of more complex/cross-group transactions.
Drive performance against Key Performance Indicators as agreed with the BB Director
Frequently monitor performance of the Commercial segment to ensure growth in all areas is achieved
Understand the business drivers and issues that have an impact on the performance of commercials and proactively manage them.
The role holder will have accountability for the establishment and embedding of the values, behaviors and risk appetite that underpin the achievement of the Commercial objectives.
Grow the team’s portfolio profitability by identifying new and existing customer potential including sales opportunities and new product promotion initiatives.
Proactively research competitive threats/opportunities within the team’s market and geographical area.
Communicate all key messages to customers including agreed service standards, negotiated pricing, relationship team contact points (including introductions to new personnel) and new product changes

Accountability:  Customer Service Management -25%

Act as the Business Bank face to the Commercial Market and develop strong business networks.
Understand and articulate business trends and developments and formulate business development strategies to shape the commercial and overall BB proposition and meet changing market needs.
Generate proposals to increase the value of the Commercial Business portfolio, through identification of new markets and or product opportunities, including potential alliances.
Build a motivated, committed and focused team, consistently delivering creative, precise and customer-focused service.
Ensure BB service excellence through continuous monitoring of results of customer surveys i.e. NPS against target service quality standards
Collaborate cross-functionally to provide high standard of service delivery.
Engage in high net worth client meetings as needed for complex scenarios reviews and consultations.
Monitor levels of complaints and quality of handling

Accountability:  People Management and Development -25%

Lead the Commercial team to best in Class standards, attracting the best available talent, drive performance and consequence management using reward practices to distinguish and reward top performers.
Develop and communicate an annual resource and capacity plan for the Commercial Unit
Effective resource management/planning reflects current and future business requirements, ensuring that the correct balance of numbers, skills and experience, by playing an active role in attracting the best in class talent.
Build and develop a high performing team, through embedding performance management and coaching. Discuss and finalize performance management plans and ratings for the BB team.
Maximize performance of team members by identifying development and training needs and ensure coaching or delivery of training takes place.
Drive employee development and engagement in order to achieve a high performance climate and culture.
Conduct effective performance management for direct reports.
Create an empowering environment for direct reports, encouraging individual ownership and initiative and ensure they do the same for all their staff.
Initiate HR processes for direct reports when required e.g. disciplinary process, leave management, learning and development, talent identification etc in consultation with HR
Acts as escalation point for grievance cases for the commercial unit.
Motivate staff through appropriate recognition schemes.
Pursue own development to increase personal effectiveness, acknowledging strengths and areas for development

Accountability:  Risk, Control and Compliance Management – 10%

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal ABT Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.
Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements
Understand and manage risks and risk events (incidents) relevant to the role.”
Ensure all financial crime matters are addressed on time e.g. annual PEP & HRR,LR  reviews
Control Non-performing Assets to within regulatory and Industry standards

Education and Experience Required

B-degree / Advance Diploma / Diploma or Equivalent qualification in Finance, Accounting, Economics, Business Admiration or any other related field
Outstanding knowledge of Business and Commercial banking products and services

Sound knowledge of strategy and planning processes
Product development knowledge and expertise
Outstanding knowledge of control and governance requirements and environment
Minimum 5 years Business experience in emerging markets.
Proven experience and expertise in credit risk analysis
Soundtrack record of relationship management

Proven networks within the Business Banking field in emerging markets

Knowledge & Skills:

Proven organizational skills
Proven ability in marketing techniques
Strong Solutioning, selling and negotiation skills
Excellent diagnostic skills and rigorous approach to problem solving
Excellent communication skills at all levels
Excellent comprehension skills to understand and interpret industry data and economic trends
Sound financial skills
Strong formal presentation skills to gain acceptance to solutions, both internally and externally
Team creation and co-ordination skills to mobilize and manage product specialists
Strong Leadership and team-working skills at senior executive level
Ability to think creatively and identify innovative solutions

Absa Values
Absa’s  Values and Behaviours represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:

Trust
Resourceful
Stewardship
Inclusive
Courage

 
Education
 
Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
Sharing is Caring! Click on the Icons Below and Share

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
 
Job Summary
• To lead and direct the strategic delivery of the SME Customer Value Proposition
• Mobilize a wide range of capabilities across Absa Tanzania and the Absa Group focusing upon aligning with the customer’s requirements and developing the range of products/services.
Job Description
Accountability: Sales and Service: – 30%

Grow the team’s portfolio profitability by identifying new and existing customer potential including sales opportunities and new product promotion initiatives
Formulate business development strategies and objectives to meet changing market needs.
Monitor conformance of team using new relationship development procedures.
Monitor results of customer surveys against target service quality standards.
Monitor levels of complaints and quality of handling.
Proactively researches competitive threats/opportunities within the team’s market and geographical area.
Communicates all key messages to customers including agreed service standards, negotiated pricing, relationship team contact points (including introductions to new personnel) and new product changes.
Keep customers advised on the expected ‘delivery date’ for product/credit applications.
Monitors and ensures adherence to risk service standards

Accountability: Business Management: – 40%

Jobholder will be a very experienced practitioner who has direct contact with SME customers and will be required to provide a recommendation of credit applications and will be jointly accountable together with the SME Credit Team for the justification of that exposure.
Stay abreast of industry trends, role players and in country opportunities and challenges to ensure that the business is well positioned to provide competitive and industry leading product and services.
Develops and maintains a detailed knowledge of the SME sector in Tanzania
Control and manage the risk profile for the overall Team portfolio.
Manages performance of the team against key financial (risk-adjusted contribution) sales, service and operational targets.
Champion, manage and monitor implementation of change impacting the team
Manage segmentation of the portfolio.

Accountability: Staff Management: – 30%

Lead the SME Team through a team -based management approach.
Help team members to identify strengths and weaknesses in their own skills and attributes, review their self-development plans and ensure training and development needs are accommodated.
Coach team members on relationship development, service quality and risk.
Assess managers’ performance against contract.  Review and input to Performance Development   Reviews

Risk and Control Objective

Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture
Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture
Understanding of own role in the end-to-end processes in which you play a part, including applicable risks and controls.
Adhere to Absa’s policies and procedures applicable to own role, demonstrating sound judgement and responsible risk management.
Report all risk events / incidents / issues using the defined process for your business area and help to understand why these happened and how to prevent them in future. Proactively look for ways to improve the control environment by considering what could go wrong in the processes you operate and how errors could be prevented.
Continuous and proactive engagement with regulatory bodies, unions where applicable
All mandatory training completed to deadline.

Technical skills / Competencies
Role / Person Specification
Education and Experience Required
Honors B.sc-degree in Finance / Business Sciences or a related NQF Level 6 equivalent qualification
(10) years’ experience in the Financial Services sector which must include proven experience
(3) years’ experience on a senior management level
(5) years in a client facing role in banking.
Knowledge & Skills: (Maximum of 6)

Strategic thinker
Strong Leadership ability
Effective communication skills
Experience managing diverse teams
Experience of operating in a changing environment
Combination of risk awareness and commercial savvy
Relevant senior business leadership experience

Competencies: (Maximum of 8 competencies)

Entrepreneurial and commercial thinking
Adapting and responding to change
Coping with pressures and setbacks
Formulating strategies and concepts
Deciding and initiating action
Delivering results and meeting customer expectations
Leading and supervising
Working with people

Absa Values
Absa’s Values and Behaviours represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:

Trust
Resourceful
Stewardship
Inclusive
Courage

Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Sharing is Caring! Click on the Icons Below and Share