Job Region: Tanzania

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Customer Management
The Customer Service Host provides world-class customer service by timeously responding to customer queries with excellence. They are responsible for customer relationship-building and the cross selling of products and services relevant to the customer.
This role monitors specific customer accounts as allocated to increase customer visits to promote revenue growth. They process and resolve incoming and outgoing contacts in a multimedia environment. They need to manage customers using CRM in line with targets. As they recognize potential opportunities for new business and customer acquisition, they need to take the necessary steps for growth.
Information Management
They are responsible for processing pertinent information into relevant databases and completing assigned tasks during their shift. The Customer Service Host is responsible for maintaining customer confidentiality.
Customer Feedback
They need to obtain feedback from clients with regards to their experience and then ensure the feedback is shared with the relevant stakeholders.
Other
The Customer Service Host is expected to perform ad-hoc tasks given by their supervisors as and when required.

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details – therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!
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Alistair Group is one of East and Southern Africa’s fastest-growing service companies, providing a variety of self-delivered logistics solutions across several geographies, aimed with the vision to Make Africa Work Better! With core competencies in road freight, warehousing, commodity trading and operational hire of material handling equipment, the Group strives for continuous expansion of innovative ancillary services to grow the business vertically, complimented by a healthy dose of entrepreneurial flair. The business has gone from strength to strength, growing quickly in both its geographical coverage and variety of services offered to clients. In 2024, the Group exceeded the 1000-employee mark and managed a fleet of well over 1000 trucks. With Alistair’s aggressive and exciting growth strategy, the Group is poised for significant further expansion and a greater impact in Africa.
Job listings
Core Services:
▪              Freight Forwarding
▪              Clearance & Forwarding
▪              Energy Industry Support Services
▪              Equipment Rental
▪              Commodity Trading
▪              Integrated Solutions
▪              Warehousing
▪              Ocean Freight
Industries:
▪              Mining
▪              Oil & Gas
▪              Agriculture
▪              Construction
▪              Explosives
▪              Renewables
Vision
To be known as the Company that makes Africa work better.
Company Behaviours
Honesty, Customer Focus, Continual Improvement, Humility, and Safety.
Accountabilities & Responsibilities

Maintain absolute customer focus, keeping the customer fully informed on progress and to effectively manage their expectations through accurate tracking reports and constant liaison which is relevant, reliable, reactive and convenient.
Deal with customer complaints rapidly and professionally in liaison with the Fleet planning and client liaison teams and Operations leads
Supervise Project controllers in Accurate Journey Management financial control and planning ensuring timely cash flow to drivers and all associated service providers.
Supervise Project controllers in accurate fuel allocation and accounting in accordance with Company Procedures.
Supervise and review Project controllers to ensure compliance with trip briefing and debriefings to ensure these are done within 24 hours after a trucks loads or offloads and that driver debriefing results reflect the bell curve per Project controller in accordance with company policy
Supervise and review Project controllers to ensure driver escalations, Project controller and Driver disciplinary issues, Driver and truck handovers as well as monitoring of driver deductions are closely monitored in conjunctions with Operations leads
Ensure clear and concise vehicle fault reporting, ensure immediate and thorough accident/incident investigations are carried out and solutions provided to mitigate recurrence in conjunction with the HSSEQ lead
Diligent Project controller management, ensuring KPIs are accurately assessed and recorded, while ensuring all areas for improvement are fully investigated and rectified in accordance with company procedures
Trip monitoring and vehicle tracking is to be carried out diligently and consistently, ensuring there are no avoidable delays and drivers are well informed on their progress and adherence to the journey management plan. Ensure adherence of JMP protocol is observed by all Project controllers.
SAP and TMS online management systems are to be correctly completed, accurately updated and timely
Ensure all trips are legally compliant, all documentation requirements are met and documentation required for invoicing are processed correctly
Line Manager for your assigned Project controllers, administration and documentation team: ensuring strong leadership, effective management and appropriate delegation. Compile x2 assessment reports on performance for management review.
Serving as a general assistant to the Operations Lead seeking continual improvement and promoting best practice amongst the operations team as well as Assist Planners, Client Liaisons and Key Account Managers to seek cargo for the fleet. Ensure you establishing reliable contacts for clearance, government and clients.

Education, Skills & Qualifications

A minimum of University Graduate Degree in any relevant discipline or equivalent vocational experience in Transport / Logistics service support
LEAN SIX SIGMA (Desirable)
Project Management (Desirable)
Business Management (Desirable)
Safety Management (Desirable)
Leadership skills to motivate and inspire team members
Clear communication skills ensuring clear and candid information
Strong management skills ensuring efficient use of resources
Computer Literacy to effectively operate and manipulate online management systems
Faultless administration skills ensuring accurate and efficient procedures
Problem solving skills to ensure obstacle to progress are overcome

The Company reserves the right to withdraw from the recruitment process at any time, at its sole discretion. The sharing of any aptitude test, assessment, or invitation to an interview does not constitute an offer of employment or guarantee any future employment with the Company. Candidates acknowledge that progression through any stage of the recruitment process does not imply or ensure an eventual offer of employment.
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Job Description:
The ideal candidate will be responsible for maintaining the integrity of financial records and ensuring compliance with accounting standards and regulatory requirements. This role requires a strong understanding of financial principles, analytical skills, and the ability to collaborate effectively across departments.
1. DUTIES AND RESPONSIBILITIES
• Maintain accurate and up-to-date financial records in accordance with accounting standards and regulatory requirements.
• Conduct regular reconciliations of accounts to ensure accuracy and completeness of financial data.
• Assist in the preparation of budgets and forecasts while monitoring budgetary compliance.
• Ensure compliance with all applicable laws and regulations set forth by the central bank governing financial leasing institutions.
• Assist in preparations of tax returns such as Monthly VAT returns and withholding taxes and ensure timely payments of taxes due.
• Collaborate with other departments to support business initiatives while ensuring accounting practices align with organizational goals.
• Manage customer deposits and post transactions to operating accounts accurately.
• Post insurance payments and track device payments accurately.
• Prepare lease completion letters as required.
• Post purchase orders and manage posting of imprest requisitions.
• Process payments for staff imprest claims and refunds.
• Post retirements for all staff imprest accounts in a timely manner.
• Issue daily sales reports (Z Reports) and EFD Issue EFD receipts for all application fees and facility fees.
• Record fixed asset payments to suppliers for all approved procurements.
• Manage petty cash requisitions efficiently.
• Prepare bank reconciliations on a monthly basis.
• Post all transactions in the accounting system on a daily basis to ensure real-time financial tracking.
• Prepare administration budgets and provide updates on lease contracts and registration documents.
• Act as custodian of all security documents related to financial transactions.
• Handle registration and discharge of cards as necessary.
• Process payment requisitions accurately, capturing all approved payments into the system promptly.

Qualifications, Experience, and Skills required:
Qualifications, Experience, and Skills required:
• Bachelor’s degree in finance, Accounting, or related field.
• 3 years’ experience in a finance-related role, preferably within a financial institution
• Experience in working with financial institutions preferable Financial Leasing company.
• Strong analytical skills and attention to detail.
• Proficiency in Navision accounting software and particularly Excel.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Strong communication skills, both written and verbal.
Register and then submit your application by clicking the (APPLY NOW) button below.
For any technical issues, please WhatsApp: +255772663566.
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This career paralegal prepares legal documentation for the ministry and utilizes and implements various legal systems and databases to ensure that the ministry’s legal documents and resources are accurate, organized, and retrievable in a timely manner. At this career level, the incumbent generally conducts research and analysis of various law sources independently or participates as a team member for major, complex, or international legal projects. He or she may coach and oversee the work of other paralegals.
PLEASE NOTE: This is a remote position that will be based in one of our African countries. See the list here: https://www.compassion.com/where-we-work.htm
Preference is for someone living in Kenya.
RESUME AND APPLICATION MUST BE SUBMITTED IN ENGLISH.
What will you do?

Maintain a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintain a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully uphold Compassion’s ministry in prayer.
Act as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commit to and prioritize child protection considerations in all decision-making, tasks and activities across the ministry. Abide by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Report any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately support responses to incidents if they occur.
Uphold and engage in Compassion’s core Cultural Behaviors.
Proactively support the regional Assistant General Counsel in their day-to-day activities and in the implementation of regional legal strategies, including initiatives related to compliance, child protection, legal risk management, intellectual property, and local corporate regulations.
Research and analyze law sources such as statutes, recorded judicial decisions, legal articles, treaties, constitutions, and legal codes to prepare legal documents, such as briefs, pleadings, appeals, wills, and contracts for the organization.
Utilize the matter management system to ensure that the system functions properly for the creation, review, modification and execution of matters and contracts.
Support and maintain the international legal database . Organize, log, maintain and track all statutes, legal opinions, and processes to support the regional AGC’s strategic decision making.
Draft legal documents including briefs, pleadings, appeals, agreements, contracts and legal memoranda in support of the regional AGC.
May coach and provide expertise to other professionals and support staff.

What do you bring?

Bachelor’s degree in law, legal studies, or a related field.
7 years’ relevant experience working in a legal or a related field, preferably within international organizations, NGOs, or law firms.
Proven experience working in multicultural contexts and with diverse regulatory frameworks (Africa preferred).
Must be proficient in reading, writing, and speaking in English.

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BUSINESS DEVELOPMENT MANAGER (1 Position(s))
Role Purpose Statement :
The office will be required to constantly ensure there is positive improvement in the Revenue generation, cost reduction and process improvement while maintaining good relations with industry stakeholders.
Responsibility:

Establish arrears for improvement in liaison with other department that can translate to evenue eration, cost serving and/or process improvement
Ensure company strategy implementation tracking with the HOD’s
Initiate studies to indicate business potential available in the market through different market research
Ensure Cost management from the thorough analyses and reports
Ensure all HOD Meetings are well recorded and tracked for implementation
Ensure the office of the HOD is Managed especially on the documentations that are coming and going out
Government and industry Affairs
Cleary understand the regulatory issues in aviation industry affecting the airline
Engage various Government agencies to facilitate the airline’s access to various markets either for new operations or expansion in existing markets
Maintain contacts and strong working relationships with various governments to effectively lobby for favorable negotiations of desired Bilateral Air Services agreements
Understand and work closely with the Ministry of Transport, The Civil Aviation Authority and all other government stakeholders involved in air transport matters
Maintain good relations with stakeholders such as AFRAA, IATA and ICAO to safeguard the airline’s interest and position within the industry
Safeguarding the airline’s key assets like traffic rights, designation, routing rights
Secure the operating permit, Licenses, and codeshare approvals for new and existing destinations
Advocate for a balanced market access environment
Maintain data base of relevant regulatory issues in aviation industry
Advice the company on the existing opportunities while looming out for potential threats
Maintain close relationships with Embassies and consulates especially in the key markets where the airline’s operations are active.
Ensure safe and secure working environment in compliance with relevant legislative/industry requirements.
Ensure compliance with Company Records Management standards and procedures within your functional area/ division/ department
Creating, receiving and keeping relevant records in accordance with established procedures and Company Filling System
Monitor and ensure all staff in your functional area are aware, understand and adhere to the Records Management Standards
Provide Leadership, support and appropriate training to the personnel assigned Records Management responsibilities

Skill :

Sound Business acumen and analytical thinking.
Strong report writing and presentation skills.
Excellent Customer Service mindset.
Excellent communication and proven ability to build business relationships.
Trustworthy and Unquestionable Integrity.
Self-driven, highly motivated, decisive, disciplined, and good team player.

Qualification Required:

A University graduate preferably in Economics, Business Administration, Statistics, or Finance.
At least 5 years of experience in Aviation Industry.

Experience :
5.0 Year(s)
Job Opening date : 12-May-2025
Job closing date : 20-May-2025
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The CNG Station Supervisor is responsible for overseeing the daily operations of Compressed Natural Gas (CNG) stations, including filling/mother/daughter stations. The role ensures strict compliance with safety standards, supervises station staff, and upholds high levels of customer service. The Supervisor will monitor filling activities, enforce operational procedures, and assist the Station Manager in meeting sales and performance targets, ensuring smooth and efficient station operations.

Knowledge Skills and Abilities, Key Responsibilities:
 
Key Responsibilities:
Operations Management

Supervise day-to-day operations of the CNG station, ensuring efficiency and safety.
Ensure compliance with company policies, standard operating procedures (SOPs), and regulatory requirements.
Ensure proper handling, storage, and dispensing of CNG according to industry safety standards.
Oversee station cleanliness and organization, including customer waiting areas.

 
Safety & Compliance

Enforce strict adherence to CNG safety procedures, including established standards and local regulatory requirements.
Supervise routine inspections of equipment, pipelines, and dispensing units to identify potential hazards.
Ensure all staff are trained on emergency response procedures and proper CNG handling.
Report and document any incidents, leaks, or safety concerns immediately.

 
Staff Supervision & Training

Supervise gas attendants and station staff, ensuring adherence to assigned tasks.
Assist in training site staffs on safety standards, filling procedures, and customer service.
Assit in monitoring staff performance and provide feedback to improve efficiency and service quality.
Prepare and manage shift schedules to ensure smooth station operations.

 
Customer Service & Sales Support

Ensure excellent customer service by addressing customer inquiries and resolving complaints.
Support the station manager in implementing promotional strategies to increase sales.
Monitor customer feedback and provide suggestions for improving service delivery.

 
Equipment Maintenance & Technical Support

Conduct regular inspections of CNG equipment including , gas filters and dryers , cascade storage , compressors , dispensers , priority panels , trailer filling posts, decanting panels, Pressure reduction systems , and any other equipment.
Coordinate with maintenance teams for equipment servicing and repairs.
Ensure proper calibration of dispensing meters and report any technical faults to management.

 
Reporting & Documentation

Maintain accurate records of daily fuel sales, inventory levels, and cash transactions.
Prepare daily operational reports and submit them to the station manager.
Document all safety checks, incidents, and maintenance activities.

 
Experience:

Minimum of 3 years in CNG station operations and maintanance.
Strong knowledge of CNG systems, including turbine flowmeters, dryers, filters, compressors, cascade storage, and dispensers.
Strong understanding of HSSE regulations and compliance requirements.
Experience in operations management, and maintenance coordination.
Excellent problem-solving skills and the ability to drive continuous improvement.
Strong leadership, communication, and stakeholder management skills.
Strong background in CNG operations and maintanance.

 
Skills:

Strong technical troubleshooting and problem-solving skills.
Ability to interpret technical drawings, schematics, and maintenance manuals.
Familiarity with health, safety, and environmental (HSE) regulations in gas operations.
Strong communication and coordination skills to work effectively with contractors and internal teams.
Ability to work under pressure and respond to emergency situations promptly.
Proficiency in using maintenance management software is a plus.

 
Competencies :

Team management
Decision Making
Stakeholder engagement – internal/external
Communication
Leadership
Problem solving
Organization skills
Adaptability.

Education:

BSc/BEng Engineering Degree or diploma in Mechanical, Chemical , Petroleum or a related field.
Registration with appropriate Engineering Registration Boards.
Any specific accreditation with LPG/CNG/LNG bodies.
Additional Training on LNG or CNG Will be advantegeous

Key Relationships and Department Overview:
 

Internal –– All HODs
External –– Regulatory Authorities , Transporters , Customers.

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Key Responsibilities

Identify and evaluate potential suppliers based on quality, cost, and delivery capabilities.
Develop and maintain relationships with vendors to ensure favorable terms and conditions.
Negotiate contracts and agreements to secure the best possible pricing and service levels.
Manage the procurement process from requisition through to purchase order issuance.
Ensure that all purchases comply with organizational policies and legal regulations.
Monitor inventory levels and forecast future supply needs to prevent shortages or excess stock.
Maintain accurate records of purchases, vendor performance, and inventory levels.

Qualification, Knowledge and Skills Required

Education:

A bachelor’s degree or Advanced Diploma in supply chain management/material management, or a related field is typically required.
Must be registered with the Procurement and Supplies Professionals and Technician Board (PSPTB).

Experience:

A minimum of three years of experience in procurement.

Skills:

Strong negotiation skills with the ability to build relationships with suppliers.
Excellent analytical skills for data interpretation and decision-making.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Familiarity with procurement software systems is advantageous.
High attention to detail and accuracy in managing documentation.

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Title: Yard Officer
Vacant position: 1
Work Station: Head OfficeJob listings
Key Responsibilities
• Monitor and verify all repossessed motor vehicles in the yards, ensuring proper booking and up-to-date records with photos and booking sheets
• Submit accurate daily, weekly, and monthly reports on the status and condition of vehicles stored in the yards
• tracking devices are functional or removed as required, in coordination with tracking companies and the asset tracking officer
• Recover and submit insurance covers for cancellation, working closely with the IPF coordinator.
• Process release letters and documentation for clients who have settled their accounts or purchased auctioned vehicles.
• Support asset disposal activities, including achieving target prices, preparing vehicles for auction, and dispatching logbooks and refunds within the set timelines
Job Requirements
• Bachelor’s degree in Public Administration, Business administration or any other related field
• At least 2 years’ experience
• Proficient in computer application
Additional attributes
• Good communication skills
• Excellent in computations
• Literacy in Microsoft office applications
• Good time management skills
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Ecobank – The Pan African Bank
IS  HIRING
Direct Sales Agents
Reporting to: Branch Manager
Locations: Dar es Salaam, Arusha and Mwanza, Tanzania.
Job summary:
• To identify prospective Consumer Banking customers from (Local Corporates Companies, Small and Medium Enterprises firms, Government entities, NGO’s, Various Institutions, Social Groups and Individuals).
Key Responsibilities:
• Represent the Bank and act as first point of contact in the selected market.
• Record and report client enquiries and complaints or any relevant market feedback to the Bank Officer responsible.
• Keep and submit accurate sales records to the Bank Officer responsible for enabling payment of commission.
• Ensure Bank’s procedures on account opening and KYC/AML and Agent Banking guidelines are strictly followed.
• Comply with the Bank’s code of conduct and laws of the country in execution of your duties.
• Selling prepaid cards
• Ecobank Mobile Application Activation.
• Facilitate the opening of all types of accounts on behalf of the bank.
• Training, coaching, and guiding prepaid cards related issues.
• Make a visit to customers location for monitoring at least once in 3 months.
• Undertake any other assignments relating to marketing efforts as may be assigned to you from time to time.
Qualification & Experience:
• Diploma/bachelor’s degree in business related fields of study or equivalents.
• One year sales experience and knowledge on banking products & operations.
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Ecobank – The Pan African Bank

IS HIRING
Position: Internal Auditor
Reporting to: Head Internal Audi
Location: Dar es Salaam, Tanzania
Job Summary:
Management of risk relating to the Bank’s operation by executing planned audits, checking the soundness of internal controls and the compliance of Bank operations based on the policies and procedures
Key Responsibilities
Audit
• To perform financial, compliance, IT and internal operational audits.
• To perform audit testing and identifies appropriate controls and key business risks
Reporting
• Analyze and appraise operational processes, provides an objective opinion on the efficiency and effectiveness of the operations and notes any process
improvement opportunities.
Advisory responsibility
• Perform consulting engagements designed to assist management in the attainment of Organizational objectives.
• Provide training to staff on internal controls, business risks, fraud and other related topics.
Qualification & Experience:
• Bachelor’s degree in Finance, Accounting, Business management field
• 3years’ experience in banking/financial institution or accounting/audit firm
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