GerWill Hotel – Current Job Openings (May 2025)
GerWill Hotel is currently seeking enthusiastic and committed individuals to create an outstanding guest experience. Join our hospitality family today!
Laundry Attendants
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NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
Job Summary
Manage overall performance of the service center in terms of set sales, services and operational targets.
Job Description
Key Accountabilities
Accountability: Business management- 20%
Allocate duties to team members in order to achieve operational targets including prioritization and work schedules.
Benchmark productivity of the department against industry standards and create measures to improve productivity.
Review performance against balanced scorecard components as prescribed by the Executive, discuss gaps and agree action plans to close gaps.
Contribute to the development of business unit strategy for the next 2-3 years by providing a view on potential improvements for products or services and an assessment of the existing situation and anticipated changes in the external environment.
Accountability: People management- 30%
Manage a team of staff to ensure effective daily operations Manage a team of people to ensure effective daily operations.
Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members
Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met. Plans should be revised at least twice a year, Establish and maintain a succession plan for the team
Manage a team to ensure effective daily operations
Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members
Determine and analyze development needs for the team and ensure that identified training requirements are budgeted for and executed
Establish and maintain a succession plan for the team
Interview and recruit new members of the team, including determining appropriate compensation levels with input from Human Resources
Create effective workforce and recruitment demand plans to ensure that current and future business requirements can be met. Plans should be revised at least twice a year
Review and update the department’s organization structure and role description on at least an annual basis to ensure that they are fit for purpose and contain all the accountabilities of each team member
Motivate to and obtain approval for any additional headcount for the team
Approve leave requests for team members and create leave plans to ensure adequate coverage
Monitor overtime and ensure that it is kept to a minimum. Report excessive overtime to the Cluster Head and create plans to address the issues
When required, initiate disciplinary processes for team members calling on support from Human Resources when required
Accountability: Controls-15%
Manage the implementation of all processes and procedures as stipulates in all branch operation manuals
Ensure all reports and returns are prepared and submitted on time as required
Ensure that business continuity plan is up to date and staff are fully aware of it and the responsibilities attached thereon·
Build awareness, keep up to date and comply with Kyc and Aml regulations, comply and keep up to date with all policies and procedures·
Adhere the procedure for protecting ones id and password·
Manage and ensure prompt execution of audit queries/requests
Ensure Branch cash balances daily
Ensure adherence to safety and security
Ensure daily cash position is reported as required
Ensure that strong room keys are properly managed as per policy
Ensure that hand-overs of keys are properly done
Report excess as soon as it arises and arrange for insurance cove
Ensure that snap checks are done and recorded
Manage all cash limits in the branch i.e. teller limits and total branch cash limits
Manage and control effective ATM Replenishment and Balancing
Manage and control cash movement to and from the branch and confirm security arrangement are in place
Accountability: Drive the achievement of contracted targets in the branch-20%
Build, develop and maintain high performing team committed to achieving success through others
Lay down strategies for achieving contracted targets and communicate to branch staff
Look for new customers and take over business from competitors
Implement world class management practice to drive branch performance in achieving to branch targets. Lead the branch in identifying and meeting customer needs through selling and cross selling NBC products and services implement lead generation and referral systems in the branch
Review and evaluate the branch performance in accordance with the strategy manage business risk in the area of responsibility
Accountability: Enhance the unit image in the community-10%
Identify a network of key customers and role players in the community and build relationship with them
Create and maintain a high profile in the community
Participate in the community functions effectively
Accountability: Manage personal career development-5%
Keep updated with circulars, manuals and policies
Meet training objectives as set out in personal training and development plan
Proactively identify personal development areas and training needs
Possess competent knowledge of NBC products and services and keep updated of changes
Education and Experience Required
Bachelor degree in Commerce/Banking and finance
At least 5 years of working experience
Knowledge & Skills:
Deciding and initiating action
Learning and researching
Entrepreneurial and commercial thinking
Relating and networking
Adapting and responding to change
Persuading and influencing
Creating and innovating
Qualifications
Bachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Commercial mindset – Junior (Meets some of the requirements and would need further development), Customer Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication – Basic (Meets all of the requirements), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Sales Management (Meets some of the requirements and would need further development)
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Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary
• To manage and sustain a portfolio of Business banking customers, building long term relationships founded on efficient and reliable support for their business. This is achieved particularly through quick risk decisions and managing consistency and quality of operational service.
• The primary objective is to maximise risk-adjusted portfolio contribution.
• The jobholder will be responsible for business development both with new customers and with existing customers where they are expected to increase “wallet share”
Job Description
Job Purpose.
To manage and sustain a portfolio of Business banking customers, building long term relationships founded on efficient and reliable support for their business. This is achieved particularly through quick risk decisions and managing consistency and quality of operational service.
The primary objective is to maximise risk-adjusted portfolio contribution.
The jobholder will be responsible for business development both with new customers and with existing customers where they are expected to increase “wallet share”
Main accountabilities and approximate time split
Sales and Service: 65%
Maintain Relationship Plans for all customers in the portfolio such that contact with customers is prioritised.
Conduct annual and if appropriate, interim reviews of customers borrowing facilities
Conduct annual and if appropriate, interim reviews with non-borrowing customers
Determine the key messages, e.g. agreed service standards, and negotiated pricing, relationship team contact points and new product changes, deciding upon the most appropriate communication method.
Deal with and find solutions to customer complaints
Determine the products that are most effective in meeting customer’s needs and be able to sell these at short notice both reactively and proactively.
Research, create and follow up a target list for potential new business.
Business Management 30%
Research, create and follow up on a target list for potential new business
Identify priority customers using the Customer Relationship Planning templates to assess their present and potential contribution.
Gather all the required information that is needed to prepare and assess credit applications. Role holder will be expected to input certain key information such as judgemental information. (They will work with CMA and CCM resources to construct credit applications).
Control and quality of the portfolio, using available triggers and adherence to Risk management guidelines and policies.
Staff Management 5%
Day to day coaching and development of Corporate Service’ Assistants
Risk and Controls Objectives
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Absa Operational Risk Framework and internal Absa Policies and Standards
Manage risk and control effectively by applying applicable risk frameworks and embedding a positive risk culture
Understanding of own role in the end-to-end processes in which you play a part, including applicable risks and controls.
Adhere to Absa’s policies and procedures applicable to own role, demonstrating sound judgement and responsible risk management.
Report all risk events / incidents / issues using the defined process for your business area and help to understand why these happened and how to prevent them in future. Proactively look for ways to improve the control environment by considering what could go wrong in the processes you operate and how errors could be prevented.
Continuous and proactive engagement with regulatory bodies, unions where applicable
All mandatory training completed to deadline
Technical skills / Competencies
Relationship skills
Credit Risk skills
General Corporate skills
Communications skills
Knowledge, Expertise and Experience
Meeting customers’ needs
Business awareness
Business development
Managing Relationships
Innovative
Analysis and judgement
Personal Organization
Adaptability
Decision making
Team results
Active listening
Absa Values
Absa Purpose Values and Behaviors represent the set of standards which governs the actions of all of us who work for the bank and against which the performance of every one of us in Absa are being assessed and rewarded:
Trust
Resourceful
Stewardship
Inclusive
Courage
Education
National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)
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Job Function
Contribute to an effective service delivery through the handling, monitoring and control of shipments from start to
finish within required specifications and in accordance with agreed policies / procedures and local legislation
Key Performance Areas
Operations
Carry out the opening of shipment files including allocating a shipment file number, establish and obtain landside and transport rates, 3rd party Service provider costs and quality assure that the rates on the shipping line invoice are in accordance with buying rates.
Receive shipment pre-alert documents and Quality Control (QC) for completeness, correctness, validity and any other relevant parameter
Ensure all documentation including confirmation of the shipment details are obtained and is provided to the clearing department and that the consignee has been appropriately notified and status report updated.
Gather cargo and origination information, buying and selling rates from the relevant office and finalise, agree, and arrange the shipping method with the client and international offices.
Facilitate a responsive turnaround time and internal handover of documents by monitoring cargo arrival against the bookings with the shipping lines or Airlines and ensuring order / indent facilitation.
Monitor and track success of services and nature of failures to ensure continuous development within Operations.
Custodian of ensuring all shipments are cleared, released and delivered withing stipulated time frames.
Remain abreast of a variety of geographic landscape to offer informed guidance to clients and stakeholders (internal and external)
Good understanding of INCOTERMS and applicability there-of.
Operational Finance
Ensure all accruals for the individual shipments are captured and accurate in the month of the revenue recognition of the file. Any demurrage /detention/storage should be accrued for prior to actual invoices being received.
Assist in the timeous and efficient closeout related to shipments by tracking and tracing client shipments from indent, to P.O.D. and invoice payment.
Obtain completed clearing instruction from the client and timeously advise the clearing agent/client to forward original bill of landing to handover file to entries for further processing
Controller must verify information on BL/ HBL / AWB against the information on Invoice and Packing list and any other supporting documents such as permits / certificates prior to submission to Customs clearing team.
Work towards ensuring invoice to client is similarly aligned to the estimate that was issued before business was acquired.
Ensure all anticipated or forecasted accruals are captured for invoicing purposes noting of the nature of shipment and geographic landscape.
Drive the timeous issuing of invoices to client with the relevant stakeholders (Finance team, GSC etc)
Job listings
Client Engagement
Proactively Interact with clients to keep them informed by notifying them of the arrival of shipments and provide general assistance to Controllers in respect of updating the relevant systems with respective milestones.
Coordinate shipments end to end and acting as a contact person for the client by updating them throughout the product shipment lifecycle.
Drive client retention by ensuring operational efficiency and excellent communication to client and internal and external stakeholder within Operations.
Minimize client escalation by addressing all issues client raises and seek support when required from the relevant stakeholder to ensure client satisfaction.
Offer the client the best solution by working with the product, pricing and procurement team in solution development.
Establish and develop strongly valued relationships with all carriers, agents and internal and external customers with the purpose of increasing confidence in and the reputation of the business driving brand awareness and loyalty.
Ensure all client queries / complaints are resolved timeously and, in a manner, which satisfies the query / complaint.
Custodian for ensuring the client KPAs are met and achieved.
Compliance
Ensure that all activities in the area of responsibility are compliant with company specific regulations and aligned with Global SOPS and Business Rules
First point of contact for the client on customs queries and work with the subject matter experts in addressing the client queries.
Work with the customs team and revenue authority office during document compilation to ensure all required documents submitted and compliances are met before shipment arrives.
Critically engage with the Revenue authority around tariffs and pricing to ensure alignment with in-county legislation and adherence to compliance practices.
Remain abreast for all new legislations passed related to customs and freight forwarding across various geographic locations.
Job listings
Qualifications Required:
Minimum Diploma in Supply Chain and Logistics or equivalent
Customs Clearance accreditation
Freight Forwarding certificate
Experience and Skills Required:
Comprehensive knowledge of the forwarding and clearing industry, Incoterms, and customs requirements
Minimum of 3- 5 years’ experience in Import/Export Freight Forwarding and Clearing
Exceptional communication skills
Meeting of deadlines
Attention to detail.
Ensure customer commitments are met and exceeded.
Operational Freight Forwarding Systems Knowledge
Microsoft Office – Outlook, Excel
Sound knowledge and understanding of INCOTERMS.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses — Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.
WE MAKE TRADE FLOW TO CHANGE WHAT’S POSSIBLE FOR EVERYONE.
EEO Statement
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.
Job listings
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
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Job Summary: Champion the design, articulation and implementation of effective marketing and sales strategies and activities aimed at meeting customer needs, enhancing brand equity and ultimately increasing revenue generation for the organization.
Duties and Responsibilities:
Demonstrate ownership of and communicate the strategic direction and objectives of the Sales and Marketing department to all staff within the department.
Oversee the articulation of the organization’s sales and marketing strategies and ensure alignment with DCP’s corporate strategy, goals and objectives.
Champion the design and deployment of an effective customer acquisition, retention and relationship management strategy/framework to sustain and expand the organization’s clientele.
Institutionalize a customer service-oriented culture in the sales workforce and champion capacity building efforts for all categories of staff within the department.
Provide overall guidance and direction in the execution of the department’s functions and activities.
Approve and coordinate the execution of the department’s work programs and plans.
Coordinate, direct and supervise the day-to-day activities of the department and ensure alignment with the overall goals and objectives of the company.
Develop and implement a comprehensive sales and marketing plan to acquire significant clientele from identified customer segments.
Ensure the deployment of effective market penetration and market share acquisition framework.
Ensure the development and establishment of effective channel strategies to promote sales.
Oversee the collation of market and industry business intelligence to support effective decision making.
Monitor and ensure the provision of the highest quality services to the company’s customers and oversee the design and deployment of an effective customer relationship management framework.
Stay abreast of market trends, customer needs and competitor initiatives and devise strategies to optimally utilize market opportunities.
Attend workshops, trade shows and seminars to keep up to date with changes in the industry.
Oversee the preparation of the department’s annual budget and monitor its implementation.
Review the department’s performance against set targets on a periodic basis and define action plans for improvement.
Manage the human and material resources of the department to optimize performance and enhance output
Assign detailed responsibilities to subordinates and supervise them to ensure timely delivery of high-quality results
Motivate, guide and ensure knowledge transfer and capacity building of subordinates
Review and authorize key expenditures/transactions of the Department in line with approved departmental budget and manual of authority
Ensure periodic meetings to communicate departmental goals/targets and agree work plans.
Prepare and agree career development plans (in conjunction with the HR Department) and conduct periodic performance appraisals for departmental staff.
Prepare and submit periodic activity/management reports to the CEO, DCP Tanzania, on the activities of the department.
Act on behalf of; and perform any other duties that may be assigned by the CEO, DCP Tanzania
Requirements
Bachelor’s degree or its equivalent in a social sciences, marketing or business management discipline.
Post-graduate degree in a relevant discipline.
Minimum of thirteen (13) years relevant work experience with at least three (3) years in a senior management position.
In-depth understanding of trends, challenges, opportunities, regulations and legislation relating to the cement manufacturing industry.
In-depth knowledge of DCP’s product and service offerings.
Very good understanding of approaches/ methodology for business strategy articulation, monitoring and implementation; sales/marketing planning, marketing models and business performance analysis.
Very good knowledge of local and global industry dynamics including regulation, legislation and operating environment.
Very good understanding of micro and macroeconomic indices and their impact on business.
Ability to think strategically and holistically and to appreciate the systematic impact of various policies, issues and solutions.
Excellent leadership and people management skills.
Excellent negotiation and relationship management skills.
Excellent communication, presentation and facilitation skills.
High sense of responsibility and accountability.
High ethical standards.
Benefits
Personal Health Insurance
Pay Off Time
Training and Development
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We are currently seeking for passionate and dynamic Finance professionals who pride themselves on
their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an Outlet Cashier you are responsible for cashier’s house fund and its safekeeping, whereby your role will include key responsibilities such as:
• Ensure that a check is made and recorded in the POS system for every food & beverage
sale in the outlet
• Ensure that a check is made and recorded in the POS system for any meals consumed by
employees or any service offered to guests as complimentary or entertainment
• Enter opening and closing check number used in his / her shift in the Night Auditors
logbook, ensure that checks are used serially and all the checks are accounted for
• Open a guest check in the POS system, punching orders, splitting and transferring tables,
settling checks as cash, room charge, credit card or city ledger
• Prepare cashier’s summary and tally it with Micros (POS) reading at the close of his / her
shift
• Print and tally transaction list from credit card machines with physical check and Micros
reading
• Prepare deposit envelope, write the deposit amount in cashier’s deposit sheet and drop
the envelope in the Front Office safe depository, in the presence of a witness, who has
also signed the witness column of the cashier’s deposit sheet.
Skills
Education, Qualifications & Experiences
You should have a diploma / degree in hotel management or accounting and previous experiences
within a hotel environment. Good English communication skills and computer literacy is a must, while
knowledge of Opera, Micros, FBM and SUN System is an asset.
Knowledge & Competencies
The ideal candidate will be results oriented and a self motivator along with a positive attitude. You have the ability to think laterally and analytical, display a high level of integrity and have the ability to identify, impact and influence others. You are a strong team player, enthusiastic and flexible, while possessing following additional competencies:
Understanding Hotel Operations
Teamwork
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Effective Communication
Adaptability
Customer Focus
Driving for Results
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GerWill Hotel – Current Job Openings (May 2025)
GerWill Hotel is currently seeking enthusiastic and committed individuals to create an outstanding guest experience. Join our hospitality family today!
Front Office Supervisor
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GerWill Hotel – Current Job Openings (May 2025)
GerWill Hotel is currently seeking enthusiastic and committed individuals to create an outstanding guest experience. Join our hospitality family today!
Chief Security Officer
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GerWill Hotel – Current Job Openings (May 2025)
GerWill Hotel is currently seeking enthusiastic and committed individuals to create an outstanding guest experience. Join our hospitality family today!
Systems Administrator
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GerWill Hotel – Current Job Openings (May 2025)
GerWill Hotel is currently seeking enthusiastic and committed individuals to create an outstanding guest experience. Join our hospitality family today!
Night Auditor
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