Job Region: Tanzania

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?
The Key Purpose of this role is the responsibility for ensuring sustained reliability, integrity and stability of the Automation and Control Infrastructure whilst proactively enhancing and optimising these systems
thereby improving Quality and/or efficiency of processes.
Key roles and responsibilities:
 

Ensuring the integrity and reliability of production systems software and hardware from PLC devices to ERP system
Development and maintenance of all systems components documentation as well as integrity thereof
Coach, guide and assist with training of all production and manufacturing systems employees
Assist with ensuring that the system architecture environment remains aligned with the regional manufacturing systems standards and beer division standards
Improvement of software maintenance and fault-finding knowledge within Production
Support change management process
Assist with front-line support of production systems (including outside of normal working hours)
Ensuring systems “Up Time” through liaison with users
Scoping and controlling system changes by agreeing changes with users and user then training /coaching on new system functionality
Managing process control standards, by ensuring that process/data integrity is aligned with divisional and regional risk management policy
Optimising Process Performance, through appropriate Problem-Solving Techniques in order to improve performance
Support the management of server health via implementation of good operating practices from global
Facilitation, implementation and project management of automation and control systems projects to satisfy the requirements of production within budget and timelines
Identify and motivate technical CAPIN justification

Key skills and competencies:

Specialised knowledge of Instrument and Control calibrations, configurations, maintenance, fault finding, installation
Understanding of standards, documentation standards and instrumentation protocols
In-depth knowledge of Siemens PLC hardware and software
In-depth knowledge in Concept, Siemens and Unity programming ability
In-depth knowledge of PLC network topology including Modbus/Modbus plus/ ProfibusDP/PA/ EthernetIP/ASI
Working knowledge of wireless control networks and LAN
Working knowledge of Ethernet, Network devices and servers
In-depth knowledge of Wonderware’s Archestra factory suite, Historian and InTouch SCADA, TopServer, RS Batch and scripting
Good knowledge of Microsoft database management systems and SQL queries
Good knowledge of reporting systems, specifically flow
Working knowledge of hyper V, ability to troubleshoot and navigate
Good knowledge of manufacturing server maintenance

 
Minimum Requirements:

Degree holder in Electrical/Electronics Engineering
Minimum 3 years’ experience in control and automation
Knowledge of Ab InBev policies and procedures
Understanding of Manufacturing Execution Systems and IS methodologies
Financial planning and control
Knowledge of project methodology
Knowledge of ISA S88 principles

 
Additional Information:

BAND: VII

AB InBev  is an equal opportunity employer, and all appointments will be made in line with AB InBev employment equity plan and talent requirements. The advert has minimum requirements listed. Management reserves the right to use additional/ relevant information as criteria for short-listing.
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Position: HR Coordinator/HR Executive
Department: Human Resources
Reports To: HR Manager
Job Purpose:
The HR Coordinator supports the HR department in implementing and managing core HR functions including recruitment, employee relations, policy enforcement, training, and performance management to ensure smooth operations and compliance with organizational goals and labor regulations.
Key Responsibilities:

Recruitment & Onboarding
Assist in posting job ads and screening candidates.
Coordinate interviews and communicate with applicants.
Prepare onboarding documents and schedule new hire orientations.
Maintain updated records of new hires.
HR Administration
Recruitment services

Maintain accurate employee records and HR databases.
Assist in preparing HR reports and documentation.
Track employee attendance, leaves, and contract renewals.
File and manage confidential HR documents.

Employee Support

Serve as a point of contact for employee queries on HR policies and procedures.
Help coordinate employee engagement initiatives and welfare programs.
Support with handling disciplinary or grievance procedures as needed.

Training & Development

Help maintain training records and calendars.
Coordinate logistics for internal and external training programs.

Compliance & Policies

Ensure HR practices comply with legal and organizational standards.
Assist with audits and updating HR policies and procedures.

HR Systems

Support the implementation and use of HR software systems.
Ensure data accuracy and timely updates in HRIS/payroll systems.

Qualifications:

Bachelor’s Degree in Human Resources, Business Administration, or related field.
2–4 years of experience in a similar HR role.
Good knowledge of employment laws and HR best practices.
Strong communication and interpersonal skills.
Proficiency in Microsoft Office and HR systems (HRIS).

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Position: General Cashier
Department: Finance
Reports To: Finance cluster/Accountant
Job Summary:
The General Cashier is responsible for handling all cash transactions within the hospitality facility, ensuring accuracy and accountability in every transaction. This role ensures that all financial transactions, including guest payments and cash drops, are processed smoothly and efficiently, maintaining a balanced cash flow and assisting in the preparation of financial reports.
Key Responsibilities:

Guest Transactions:

Process payments from guests for various services, including room charges, food & beverage, retail, and additional services.
Issue receipts, refunds, and change promptly while ensuring the accuracy of the transaction.
Handle different payment methods such as cash, credit/debit cards, and mobile payments.

Cash Management:

Maintain a balanced cash drawer, ensuring all transactions are logged accurately.
Reconcile cash drawers at the beginning and end of each shift, reporting discrepancies to the supervisor.
Ensure adherence to cash handling and security protocols, including safekeeping of money.

Billing and Payment:

Verify and process guest bills, ensuring accuracy in charges and applying discounts, promotions, or credits when applicable.
Assist in managing guest folios and ensure timely posting of transactions.
Collaborate with front desk staff to resolve any discrepancies in billing.

Customer Service:

Greet guests and provide assistance with inquiries or concerns in a friendly and professional manner.
Address guest complaints or issues with payments in a calm, efficient, and courteous manner.
Provide information on services, charges, and payment policies.

Reporting and Documentation:

Generate and submit daily cashier reports to the accounting or finance department.
Assist with cash drops and financial documentation for reconciliation purposes.

Collaboration:

Work closely with other hotel departments, such as housekeeping, food and beverage, and front desk, to ensure smooth guest transactions and service.
Support team members during busy times by assisting with customer service or payment-related tasks.

Job listings

Compliance:

Adhere to all company policies, procedures, and financial controls to ensure compliance with legal and financial regulations.
Maintain confidentiality and safeguard guest information at all times.

Qualifications:

Bachelor in Finance/Accounting
Experience: At least 2-3 years of experience as a cashier in a hospitality or customer service setting (preferred).
Technical Skills: Proficiency with Point-of-Sale (POS) systems, cash registers, and basic computer skills.
Soft Skills:

Strong communication and customer service skills.
Detail-oriented with the ability to process payments and handle cash accurately.
Ability to remain calm and efficient during busy or stressful situations.
Trustworthy and reliable with a high level of integrity.

Availability: Flexibility to work varying shifts, including weekends and holidays.
Languages: Basic English proficiency required; additional languages are an asset in a multicultural environment.

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Position: Cashier
Department: Finance
Reports To: Finance supervisor/Front Office Manager
Job Summary:
The Cashier in a hospitality setting is responsible for processing guest payments accurately and efficiently in restaurants, front desks, or other service areas. This role ensures smooth financial transactions, maintains cash control, and provides friendly and professional service to enhance the guest experience.
Key Responsibilities:

Process guest payments for services such as dining, room charges, or other amenities
Handle cash, credit cards, and digital payment methods accurately
Issue receipts, refunds, and change promptly
Maintain a balanced cash drawer and report discrepancies immediately
Support front-of-house staff with billing and payment-related tasks
Ensure billing procedures comply with hotel or restaurant standards
Answer guest inquiries regarding charges or payment processes
Maintain cleanliness and organization of the cashier station
Follow company policies for cash handling, guest privacy, and safety
Greet guests warmly and professionally at the point of sale (e.g., restaurant counter, hotel front desk, gift shop)
Accurately process all transactions including room charges, food & beverage bills, retail purchases, and service fees
Prepare and settle guest checks according to company policies
Monitor and reconcile cash drawers, float balances, and petty cash
Generate daily cashier reports and submit them to the accounting department
Cross-check bills, discounts, vouchers, and promotions for accuracy before final billing
Handle cash drop procedures at the end of each shift as per hotel policy
Collaborate with servers, front desk agents, and supervisors to resolve billing or payment discrepancies
Assist in maintaining inventory records for POS items sold (if working in a retail or F&B setting)
Ensure timely posting of transactions to guest folios (in hotels)
Support other staff during busy periods (e.g., helping take orders or answering phones)
Report any unusual activity, fraud, or operational issues to the Finance or Duty Manager
Follow hygiene and safety procedures, especially when handling food or beverages
Ensure the guest’s final experience (checkout/payment) is smooth, accurate, and friendly

Qualifications and Skills:

Bachelor in Accounting or equivalent; hospitality training is a plus
Previous experience in a hotel, restaurant, or retail cashier role preferred
Strong numerical and problem-solving skills
Excellent communication and guest service abilities
Familiarity with computer
Trustworthy, detail-oriented, and well-organized
Flexible to work shifts, including weekends and holidays

 
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Mwanga Hakika Bank Limited (MHB) is a fully-fledged Commercial Bank and 100% owned by local Tanzanians. We have an exciting opportunity for enthusiastic and committed individuals to join our dynamic and growing team in the following open vacancy.
Purpose of the Role
The Data Analytics Officer works collaboratively to analyze large volumes of financial, transactional, and customer data to provide insights that improve decision-making, optimize risk management, and support regulatory compliance. The Officer will also be responsible for studying market trends and making effective use of existing datasets to generate insights that enhance internal processes, increase product uptake, and improve the quality of services offered to customers.
This position is accountable for the proper use of data and reporting to support the business development initiatives of the bank.
Summary of Key Duties and Responsibilities
· Analyze customer behavior, loan performance, transaction patterns, and financial KPIs to support business growth and risk management strategies.
· Collaborate with teams across retail banking, risk, compliance, marketing, and finance to deliver actionable insights.
· Develop dashboards and reports for senior management and regulatory use, utilizing tools such as Power BI, Tableau, or Qlik.
· Support fraud detection, credit risk scoring, and customer segmentation initiatives through statistical analysis and predictive modeling.
· Clean, transform, and manage both structured and unstructured data from internal systems (e.g., core banking, CRM, credit bureau).
· Monitor trends and detect anomalies in large datasets related to deposits, lending, card usage, and the customer lifecycle.
· Assist in meeting data requirements for regulatory compliance (e.g., Basel norms, AML, KYC, IFRS 9).
· Lead market research and generate data-driven reports and insights related to competitors, customers, regulators, and strategic partners.
· Collaborate with cross-functional teams to promote a data-driven culture that enhances decision-making, productivity, and organizational effectiveness.
· Stay updated on industry trends and emerging technologies to identify new opportunities and strengthen MHBs competitive advantage through data analytics.
Qualifications

Minimum of 3 years experience in a data analysis role, preferably within the banking or financial services industry.
Bachelors degree in Statistics, Economics, Finance, Computer Science, or a related field.
Strong skills in SQL, Excel, and data visualization tools (e.g., Power BI, Tableau).
Experience with programming languages such as Python, R, or SAS for statistical analysis and modeling.
Solid understanding of banking products (e.g., loans, deposits, credit cards) and core financial metrics.
Experience working with financial data warehouses or core banking systems (e.g., Flexcube, Finacle, Temenos).
Project management certifications such as CAPM, PMP, or PRINCE2 will be an added advantage.
Knowledge of credit risk modeling or fraud analytics is a strong plus.

Knowledge and Skills

Strong attention to detail with the ability to prioritize tasks, meet tight deadlines, and deliver high-quality results.
High levels of integrity, self-drive, leadership, and sound management skills.
Strong analytical, interpersonal, and relationship-building abilities.
Proficiency in computer applications such as Adobe Design Standard, Microsoft Word, Excel, PowerPoint, and web design/maintenance.
Excellent networking, communication (written and spoken in both English and Swahili), and problem-solving skills.
Strong presentation skills, goal-oriented mindset, and a commitment to quality.
Flexibility and the ability to coach, mentor, and develop team members.

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About the job Customer Service Manager

Mwanga Hakika Bank Limited (MHB) is a fully fledged commercial bank 100% owned by local Tanzanians. We have an exciting opportunity for enthusiastic and committed individuals to join our dynamic and growing team in the following open vacancy.
Purpose of the Role
To lead and manage the branch’s customer service function by ensuring high-quality service delivery, resolving customer queries and complaints efficiently, managing the front-office team, and driving service excellence that supports business growth, customer satisfaction, and loyalty.
 
Summary of Key Duties and Responsibilities

Supervise and coordinate daily activities of front-office staff to ensure seamless customer service delivery.
Oversee account opening processes and ensure compliance with KYC, AML, and internal policies.
Monitor customer service queues and ensure effective queue management, including handling peak hours.
Resolve escalated customer queries and complaints professionally and within agreed timelines.
Ensure timely feedback is provided to customers on queries and complaints raised.
Oversee the handling and issuance of ATM cards, cheque books, PIN mailers, and ensure proper ATM lobby management.
Promote a customer-first culture across the branch and ensure customers receive consistent, high-quality service.
Support marketing and cross-selling of the banks products and services aligned to customer needs.
Maintain an accurate customer complaints register and provide monthly reports with key insights and recommendations.
Monitor customer satisfaction levels and lead initiatives to improve the customer experience.
Train, mentor, and coach the customer service team to enhance service delivery and performance.
Ensure customer-facing areas are well-maintained, clean, and professional.
Prepare and submit timely customer service performance reports to management.
Collaborate with internal departments (e.g., operations, compliance, IT) to solve service-related challenges.

Qualifications

Minimum of 3 years experience in a customer service role, with at least 1 year in a supervisory or managerial position, preferably in the banking sector.
Bachelors Degree in Banking, Business Administration, Marketing, Finance, or a related field.

Knowledge and Skills

Strong knowledge of banking operations and customer service standards.
Excellent leadership, coaching, and team management skills.
Strong communication and interpersonal skills in both English and Swahili.
Good problem-solving and conflict resolution abilities.
Sales and relationship management skills.
High level of attention to detail and accuracy.
Proficient in Microsoft Office applications and banking systems.

Key Behavioral Competencies

Customer-focused with a high level of professionalism.
Positive and flexible attitude towards change.
Proactive, self-motivated, and results-oriented.
Strong ethics, integrity, and confidentiality.
High degree of emotional intelligence and teamwork.

 

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Job Vacancy – Haulage Mechanic
Position: Haulage MechanicVacancies: One (01)Workplace: BagamoyoDate: 03/05/2025
Duties/Responsibilities:

Responsible for the inspection, checking, and repair of haulage machines.

Responsible for good housekeeping in the mobile workshop.

Accountable for maintaining and repairing haulage machines, tractors, loaders, harvesters, and trailers.

Identification of faults in haulage machines.

Maintaining safety and cleanliness in the workplace and job.

Ensuring timely repairs of haulage machines.

Any other duty assigned by the HOD-WS.

Qualification and Skills Required:

Advanced Certificate in motor vehicle engineering or Level III Certificate in Automobile Mechanics.

At least three (3) years’ experience in repairing cane haulage machines, tractors, vehicles, and trailers.

Applicants must have NIDA & TIN.

Applicants must provide an introduction letter from local government and two referee letters.

Applicants are required to submit all supportive documents as a single PDF file. Non-compliance will render the application inadmissible.

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Job Vacancy – Lead Haulage Mechanic
Position: Lead Haulage MechanicVacancies: Two (02)Workplace: BagamoyoDate: 03/05/2025
Duties/Responsibilities:

Lead and oversee a team of haulage mechanics, providing guidance and direction in repair and maintenance tasks.

Organize and schedule repair activities based on fleet requirements, operational needs, and maintenance schedules.

Allocate repair jobs to mechanics, ensuring efficient use of resources and adherence to timelines.

Assist mechanics in diagnosing and troubleshooting mechanical issues in haulage vehicles.

Ensure all repair work meets quality standards and complies with manufacturer specifications and safety regulations.

Implement safety protocols to maintain a secure working environment and prevent accidents or injuries.

Qualification and Skills Required:

Diploma or Bachelor’s degree in Automobile Engineering or a related field.

Proven experience (5 years) in a similar role, preferably in the automotive or sugar industry.

Strong technical knowledge of haulage machines and equipment (cane harvester, cane loaders, tractors, and trailers).

Applicants must have NIDA & TIN.

Applicants must provide an introduction letter from local government and two referee letters.

Applicants are required to submit all supportive documents as a single PDF file. Non-compliance will render the application inadmissible.

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Aga Khan Education Service, Tanzania (AKES, T), is a private, not-for-profit service company registered under the Companies Act and operates three schools in Tanzania. The vision of AKES, T is to provide accessible, world-class education, which prepares students to become self-confident, open-minded, articulate, and ethical young people with academic qualifications to enable them to make productive contributions to their own community and their wider society. AKES, T is part of the Aga Khan Development Network (AKDN), a group of private development agencies working to improve living conditions and opportunities for people of all faiths and origins in specific regions of the developing world.
AKES, T is currently seeking qualified, dynamic, open-minded, committed, effective, and experienced candidates to fill the following vacant positions at Aga Khan Education Service, Tanzania for the new term starting August 2025:
School Driver (1 Position)
Qualifications:

Must possess a valid Class C driving license and Driving certificate from NIT.
Candidate aged between 35 and 45 years.
Minimum of 5 years of professional driving experience, particularly with passenger vehicles or school buses.
Clean driving record with no major traffic violations.
Must be reliable, punctual, and able to manage the responsibility of driving children safely.
Strong interpersonal skills to interact with students, parents, and school staff in a respectful manner.

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Title
Plumber
Category (cf Policy 5.101)
Support Staff

Reports to:
Facilities Supervisor 
Department:
Facilities and Maintenance

Job Holder
 
Start date:
1st August, 2025

 
IST Mission
Challenge, support, and inspire all learners to become accountable citizens who find their own paths and thrive in a dynamic world.
 
IST Vision
IST is a pioneering International Baccalaureate Continuum school that ignites a life-long passion for learning.
 
We are a diverse and vibrant community that values student agency and cultivates local and global partnerships in an open and adaptive learning environment.

IST fosters exploration, collaboration, and authentic experiences that develop resilient and compassionate individuals.
Core Values

Respect
Service
Well-being
Belonging
Growth

 
Mission Impacts

An accountable citizen recognizes their impact and responsibility to their communities. They are equipped with knowledge, empathy, and ethical commitment. They embody the school’s values and contribute positively to society.

 

Learners will collaborate with mentors and are empowered to explore diverse opportunities that extend and enrich the curriculum.

 

Learners are self-driven, curious, and confident. They are creative and imaginative thinkers who can develop solutions, seize opportunities, and adapt in the face of adversity.

 
Strategies
In order to support our mission, vision, and values, IST will:
Strategy 1 – Leveraging Community
Leverage the IST community and local and global partners.
 
Strategy 2 –  Professional Growth
Attract, develop, and retain exceptional professionals who embody IST’s mission, vision, and values.
Strategy 3 – Innovation & Learning
Explore, create, and implement innovations in the educational ecosystem in support of learner agency, academic rigor, and the pursuit of excellence.
Strategy 4 – Future Focus
Implement transformative approaches to resource management focused on environmental responsibility and efficiency, financial viability, and institutional continuity.
Summary of the Role
The objective of the Plumber position is to install, repair, and maintain pipes, fixtures, and other plumbing used for water distribution and wastewater disposal in the school.
Preferred Qualifications and Experience (a) Experience: 5+ years’  experience as a plumber; (b) Must have a diploma in plumbing or a related field.
Professional Competencies:

Excellent communication skills in spoken and written form
Sound decision making, solutions-focused,
Knowledge of child protection and health, and safety
Strong customer service skills
Willingness and ability to work collaboratively with colleagues
Highly effective relationship developer with a variety of stakeholders
Experience in maintenance, construction, engineering, and all facets of property operation and building management is preferred

 
Personal Attributes:

Collaborative team player, empathetic listener
Integrity and confidentiality
Intercultural awareness, creative, and persuasive
Flexible and capable of managing growth and instilling high standards
Adept in multilingual settings, spirited, pioneering, professional, and nurturing

 
Responsibilities
The primary responsibilities for a Plumber will be:

Installs plumbing systems and fixtures (e.g., water heaters, drinking fountains, etc.) for the purpose of providing enhanced and/or upgraded capabilities.
Diagnose causes of problems and/or failures in plumbing/irrigation systems to identify repair and/or replacement needs.
Fabricates equipment parts to meet specialty needs and/or replace unavailable parts.
Inspects buildings and facilities to evaluate condition, identifying necessary repairs and recommending preventive maintenance.
Request equipment and supplies to maintain inventory and ensure availability of items required to complete the necessary installation and/or repair.
Repair leakages and clogged drainages.

 
Perform any other duties as designated by the Facilities Supervisor  
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