Job Region: Tanzania

Job Opportunity – Pharmacy Telesales Agents
Position Telesales Agent
Location Dar es Salaam
Reporting to Commercial Manager
Position Overview We are seeking a proactive, persuasive, and customer-oriented Telesales Agent to drive sales through outbound and inbound calls, promote pharmaceutical and consumer health products, and support customer order fulfillment. This role is ideal for someone who is confident on the phone, understands pharmacy-related products, and is motivated by meeting and exceeding sales targets.
Who Are You?

You are confident, articulate, and comfortable engaging customers over the phone.
You are persuasive, goal-oriented, and motivated by results.
You are organized, disciplined, and able to manage multiple customer interactions efficiently.
You are committed to ethical selling and delivering excellent customer experiences.
You take ownership of your sales pipeline and consistently follow up on leads.

What You’ll Do

Make outbound calls to existing and potential customers to promote products and generate sales.
Receive and professionally handle inbound customer calls and inquiries.
Explain product features, pricing, availability, and promotions clearly and accurately.
Persuade customers to place orders and build long-term customer relationships.
Follow up on leads, quotations, and previous orders to maximize conversion.
Accurately process customer orders and ensure proper documentation.
Maintain up-to-date customer records and sales data.
Consistently work towards achieving and exceeding individual and team sales targets.
Provide basic market and customer feedback to the Commercial Manager.

What We’re Looking For

Good knowledge of common pharmacy, OTC, cosmetics, and personal care products.
Minimum of 2 years’ experience in Telesales, call center sales, pharmacy sales, or FMCG sales.
Excellent verbal communication, persuasion, and listening skills.
Strong customer service orientation and professionalism.
Basic computer literacy and ability to work with sales systems and records.
Ability to work under pressure and meet daily and monthly targets.

Why Join Us? You will be joining a fast-growing pharmaceutical company based in Dar es Salaam, where your performance will directly contribute to revenue growth and customer satisfaction. You’ll work within a modern, AI & ML-powered managed marketplace that is transforming the pharmaceutical supply chain and empowering independent pharmacies across Africa—within a professional, supportive, and performance-driven environment with opportunities for growth.
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Job Opening: Program Officer – FHI Tanzania

Organization: FHI Tanzania
Position: Program Officer
Location: Arusha
Application Deadline: 16/April/2026 18:00 (EAT)

 
About FHI Tanzania & Position Summary
FHI (Food for the Hungry International) Tanzania is a newly established international NGO dedicated to holistic community transformation. As the Tanzania affiliate of KFHI (Korea Food for the Hungry International), we work alongside local communities to promote sustainable development and child-focused community transformation. Our identity and organizational culture are guided by Christian values. We serve all people with dignity and respect regardless of faith or background.
The Program Officer is responsible for supporting the effective planning, implementation, coordination, and reporting of programme activities in the Arusha Region. The officer will work closely with local government authorities, community leaders, and partners to ensure activities are delivered on time, meet quality standards, and align with programme objectives. This position also contributes to monitoring and evaluation efforts, documentation of lessons learned, and preparation of activity reports and success stories. Reporting to the Program Manager/Designated Supervisor, the Program Officer plays a key role in strengthening community ownership, safeguarding practice, and accountability to children and families.
Key Responsibilities

Support planning, implementation, and follow-up of program activities in assigned project areas, ensuring alignment with approved workplans, budgets, and timelines
Lead and manage the Child Sponsorship / Child Support Program (CFCT model) in the assigned area, including beneficiary registration, profiling, updates, and ongoing case follow-up in line with program guidelines
Coordinate with local government authorities, schools, community leaders, caregivers, and relevant service providers to ensure effective delivery of child-focused interventions and appropriate referrals when needed
Ensure quality sponsorship operations and documentation, including child and household records, consent/assent documentation (as applicable), verification visits, and timely submission of required updates and reports
Facilitate community engagement and participation, including meetings, caregiver sessions, and community mobilisation related to child wellbeing and sponsorship activities
Support monitoring, evaluation, and learning (MEL) activities, including data collection (e.g., KoboToolbox), data quality checks, and basic analysis for programme improvement
Prepare timely and accurate reports (activity reports, sponsorship updates, case notes, success stories, and donor/partner-required documentation) while maintaining confidentiality and data protection standards
Promote safeguarding, child protection, and accountability mechanisms, ensuring all sponsorship and programme activities follow FHI Tanzania safeguarding/PSEAH standards and relevant policies

 
Minimum Qualifications

Bachelor’s degree in Development Studies, Social Sciences, Education, Public Health, or a related field
Minimum 3 years of relevant experience in program implementation (INGO/development experience preferred)
Strong skills in coordination, reporting, and community engagement
Experience with KoboToolbox (or similar digital data collection tools) is an advantage
Strong communication skills in English and Swahili
Ability to travel frequently within the Arusha Region

 
Safeguarding
FHI Tanzania is committed to safeguarding and protection from sexual exploitation, abuse, and harassment (PSEAH). All staff are expected to uphold safeguarding standards and organisational codes of conduct.
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Base Location: Dar Es Salaam, Tanzania
Contract Duration: One Year with possibility of extension
Desired Start Date: ASAP
ORGANIZATION SUMMARY:
Qatar Charity (QC) is a prominent non-governmental organization dedicated to both relief and development, with significant regional influence in East Africa. It strives to transform adversity into opportunity for the world’s most vulnerable populations by bridging emergency relief efforts with sustainable community development initiatives. Committed to the principles of partnership—equality, transparency, accountability, and integration—QC upholds the core humanitarian values of independence, neutrality, and impartiality in its collaborations with various humanitarian and development partners. Over the past three decades, QC has demonstrated remarkable growth and institutional development, now operating in over 70 countries with field offices in 40. It has been a member of the United Nations Economic and Social Council since 1997 and actively participates in global networks, including the START Network.

Job Summary:
The Relief and Partnership Coordinator oversee humanitarian response operations and leads the development of partnerships and consortium engagements with INGOs, UN agencies, and other key stakeholders. The role emphasizes high‑quality emergency programming, proposal development, donor engagement, and identifying partnership opportunities to enhance Qatar Charity’s humanitarian impact in Tanzania.
Job Responsibilities:
Emergency Response & Humanitarian Programming

Oversee humanitarian needs at the country level, including project management, contingency planning, logistics, and security.
Lead rapid needs assessments during emergencies in collaboration with government authorities and local partners.
Coordinate the design and implementation of emergency response projects (food, NFIs, shelter, WASH, health).
Ensure proper targeting of vulnerable groups including women, children, the elderly, and persons with disabilities.
Establish strategic direction for emergency relief programming in coordination with the program team.
Design, resource, and implement emergency programs addressing short‑ and long‑term needs of crisis‑affected communities.
Ensure effective implementation and financial management of relief projects in accordance with QC and donor guidelines.
Oversee accountable and transparent distribution of food and NFIs.
Ensure safeguarding and PSEA standards are mainstreamed across all activities.
Maintain functional and accessible beneficiary feedback and complaint mechanisms.

Project Planning, Finance & Reporting

Lead the development of relief proposals, project cards, and budgets in alignment with QC Relief Department (HQ) guidelines.
Ensure proper financial management and compliance with donor regulations.
Prepare and submit monthly and ad‑hoc progress reports, including achievements, caseload updates, and impact stories.
Produce assessment reports, situation reports, and distribution and donor reports.
Maintain accurate and updated databases on beneficiaries, distributions, and resource utilization.
Document lessons learned, best practices, and case studies for knowledge management.

Partnership Development & Consortium Building

Explore, identify, and pursue partnership and consortium opportunities with INGOs and UN agencies.
Lead and contribute to proposal writing, concept notes, and program development for joint initiatives.
Identify donor funding windows suitable for consortium‑based emergency and development programming.
Facilitate engagement meetings with partners to explore collaborative programming.
Support the development of partnership agreements, MOUs, and consortium frameworks.
Ensure QC’s humanitarian priorities are integrated in consortium proposals and discussions.
Coordinate internal alignment on partnership opportunities with field teams and management.

Coordination, Representation & Networking

Represent Qatar Charity in coordination platforms, cluster meetings, joint assessments, and inter‑agency forums.
Liaise with government bodies, INGOs, UN agencies, and other stakeholders to ensure coordinated humanitarian action.
Participate in joint assessments, strategy discussions, and multisectoral planning forums.
Promote QC’s relief and partnership work across relevant networks.

Qatar Charity’s Core Values and Commitments

Qatar Charity requires its staff and employees to uphold the values and principles delineated in the Qatar Charity Code of Conduct.
Qatar Charity implements and rigorously enforces policies pertaining to Beneficiary Protection from Sexual Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity Anti-Retaliation, and Combating Trafficking in Persons.
Qatar Charity is dedicated to ensuring that its staff members are well-suited to work with children and possess the necessary knowledge to uphold and adhere to Qatar Charity’s Safeguarding Policy
Any personal data collected during this recruitment process may be transferred outside the United Republic of Tanzania only in compliance with the Personal Data Protection Act, 2022 and applicable regulations. Cross‑border transfers will be undertaken with appropriate safeguards to ensure that your personal information remains protected, and only to jurisdictions that provide adequate data protection standards.

Qualifications and Skills:

Bachelor’s degree in Humanitarian Studies, International Relations, Development Studies, Social Sciences, or a related field.
Master’s degree (preferred) in Humanitarian Action, Disaster Management, International Development, or related specialization.
Minimum 3–5 years of experience in humanitarian program management, emergency response, or related fields.
Experience in proposal writing, donor engagement, or partnership development with INGOs or UN agencies.
Knowledge of humanitarian standards including Sphere, CHS, and Do No Harm.
Proven experience managing emergency response projects in complex or rapid‑onset contexts.

Technical Competencies

Strong skills in project design, proposal development, and preparing donor‑compliant budgets.
Knowledge of humanitarian coordination, emergency response mechanisms, and cluster systems.
Skills in developing needs assessments, situation reports, and project documentation.
Ability to manage project finances and ensure compliance with guidelines.

Data management skills including tracking, reporting, and analysis.
Understanding of protection principles, safeguarding, and PSEA integration.

Behavioural & Soft Competencies

Excellent communication, negotiation, and relationship‑building skills.
Strong analytical and problem‑solving abilities.
Ability to work under pressure in emergency environments.
Team‑oriented mindset with strong coordination abilities.
High degree of integrity and professionalism.
Cultural sensitivity and ability to work with diverse communities.

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About IPA
Innovations for Poverty Action (IPA) generates and applies research to help people living in poverty thrive. Our global IT function supports approximately 450 staff across 20 country offices, hundreds of field-based data collectors, and a distributed workforce operating in varied connectivity environments. The IT team of six, supplemented by external consultants, manages a data-intensive, integration-heavy technology environment built primarily on SaaS platforms and Microsoft Azure.
Job Summary
The IT Director leads IPA’s global IT function, setting strategy, developing and owning governance, and building a team capable of delivering reliable, secure, and user-centered technology services across a complex international organization.
This is a leadership and management role. The IT Director is responsible for what gets built and how, not for building it directly. Success looks like a well-structured team with clear ownership, a governance framework that actually gets followed, and technology decisions that hold up over time. The right person is energized by developing people, translating organizational needs into technology priorities, and creating systems of accountability, not by hands-on implementation.
The IT Director will also ensure that IPA’s IT policies, governance frameworks, and control mechanisms are compliant with applicable regulatory and donor requirements and remain practical, proportionate, and aligned with the organization’s evolving operational needs.
Responsibilities
The following outlines the key duties and responsibilities of this role, to be carried out in close coordination with the Global Operations Senior Director and IPA’s Senior Management Team.
Define and steward IT strategy and governance

Develop and maintain IPA’s IT strategy, ensuring it adjusts to organizational priorities, resource constraints, compliance obligations and operational realities across a distributed, multi-country environment.

Own IPA’s IT governance framework — policies, standards, and controls covering security, access management, data governance, acceptable use, vendor management, and emerging technologies.

Ensure governance is practical, compliant with regulatory and donor requirements, and proportionate to organizational risk and operational realities. Policies should be enforceable and understood across country offices, not just documented.

Advise senior leadership on technology risks, investment decisions, and compliance obligations in clear, non-technical terms.

Evaluate emerging technologies — including AI and automation — and recommend responsible, mission-aligned adoption pathways.

Lead the IT function and its people

Manage, develop, and retain a team of six IT professionals, including systems administrators, data engineers, and support staff, providing clear direction, regular feedback, and opportunities for growth.

Recruit for capability gaps and build toward a team structure where technical domains have clear ownership and accountability, while ensuring there are always enough redundancies on all tasks.

Foster a culture of documentation, service orientation, and accountability — where good work is visible and standards are consistently upheld.

Set team priorities in coordination with the Senior Director, Operations & Systems, and communicate clearly about trade-offs and capacity.

Ensure that IT operates as a service-oriented function, prioritizing responsiveness, clarity, and alignment with operational and research needs.

Ensure security, compliance, and risk management

Lead IPA’s information security direction, ensuring controls are proportionate to organizational risk and resourced appropriately.

Ensure compliance with donor, contractual, and regulatory requirements related to data protection and information security.

Oversee audit readiness and coordinate responses to security or data incidents, including engagement with legal and senior leadership.

Drive organizational alignment

Lead change management for significant technology transitions, ensuring staff across country offices understand and adopt new systems and practices.

Oversee IT budget planning and financial reporting, ensuring transparency of total cost of ownership and value for money.

Qualifications
Required

7+ years in a senior IT leadership role with accountability for the reliability, security, and availability of enterprise systems in production environments.

5+ years managing IT teams, including direct oversight of senior technical staff (engineers, architects, system admins) — with a demonstrated track record of developing people and building team capability.

5+ years overseeing enterprise system integrations, SaaS platforms and cloud environments (ERP, CRM, data warehouse, or comparable).

5+ years as a senior escalation authority for technical or security incidents.

3+ years developing or managing IT governance frameworks, policies, and internal controls.

3+ years in environments with regulatory, donor, or audit compliance requirements related to data protection or information security.

3+ years overseeing IT budgeting, vendor management, and SLA accountability.

3+ years leading change management for enterprise technology implementations.

Experience communicating technology risks and decisions to non-technical senior stakeholders.

Familiarity with enterprise business intelligence environments (e.g., Power BI).

Preferred

Experience leading IT in multi-country or distributed organizations, particularly in low-bandwidth or resource-constrained contexts.

Background in international development, nonprofit, or donor-funded environments.

Experience overseeing AI or automation initiatives in operational settings.

Experience leading knowledge management or collaboration platform transformations.

Professional working proficiency in Spanish or French.

Location and Time Zone Requirements
This is a remote position, only from a country where IPA has a registered office outside of the US (see here). Please note that IPA is not able to sponsor work authorization for foreign nationals in those locations. Also, please note that the candidate must be able to maintain some overlap with teams across time zones. The working schedule should allow for at least 2–3 hours of overlap with both the East Africa Time (EAT) and U.S. Eastern Time (ET) zones for collaboration and meetings.

Reports to
Senior Director, Operations & Systems
Deadline to Apply
31 Mar 2026
Safeguarding at IPA
At Innovations for Poverty Action (IPA), we are committed to creating a safe and respectful environment for all individuals, particularly children and vulnerable adults. As IPA adheres to strict safeguarding principles, selected candidates will be expected to adhere to the standards. By joining IPA, you become part of a team dedicated to ethical conduct, social responsibility, and meaningful impact in the fight against global poverty. Together, we work to create a better world where everyone has the opportunity to thrive with dignity and respect.
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Mwananchi Communications Limited (MCL), a subsidiary of Nation Media Group (NMG), is Tanzania’s largest independent news network with an award-winning presence in print and digital media, and exciting new ventures in innovation and events ecosystems. We are publishers of leading national news brands Mwananchi, The Citizen and Mwanaspoti in print and digital formats, and proprietors of the Mwananchi ePaper, Nation ePaper and eGazeti web platforms. We are audience-led, market-driven with a clear mission to empower the nation.
We are looking for a motivated and highly experienced individual to fill the position of:
1. System Administrator
Purpose: The System Administrator will be responsible for the day-to-day management, support and maintenance of the company’s IT infrastructure. This role involves ensuring that systems and related infrastructure run efficiently and securely to support business objectives. The ideal candidate will have a strong understanding of system architecture, network administration, cybersecurity best practices, network ecosystems, and cloud technologies.
Main Responsibilities:

System Installation and Configuration:

Install, configure, and maintain servers (physical and virtual), storage systems and network devices.
Manage the installation and configuration of software, applications and security updates.
Manage user accounts, permissions, and access controls via Active Directory or other identity management tools.

System Maintenance and Monitoring:

Monitor system performance, uptime, and resource utilization, ensuring optimal functionality.
Troubleshoot and resolve hardware, software, and network issues in a timely manner.
Apply operating system updates, patches, and configuration changes regularly.

Backup and Recovery:

Implement and maintain backup, recovery, and disaster recovery plans for critical systems and data.
Ensure regular backups are conducted and periodically test data recovery processes.

Network and Security Infrastructure Management:

Administer network security infrastructure including firewalls, routers, switches, and wireless systems.
Ensure security best practices are followed across all systems and infrastructure, including regular security audits and vulnerability assessments.
Monitor for potential security threats and implement countermeasures such as firewalls, antivirus software, and intrusion detection systems (IDS).

User Support and Training:

Provide technical support to end-users, troubleshoot issues, and ensure efficient problem resolution.
Provide training and documentation to staff on the use of systems and tools.

Systems Optimization:

Analyze system logs and identify potential issues with computer systems.
Recommend and implement system improvements to increase efficiency and reliability.

Research and deploy new technologies and tools to improve system performance.
Documentation and Reporting:

Create and maintain detailed documentation of system configurations, and standard operating procedures.
Generate reports on system performance, issues, and resolutions for management review.

Collaboration:

Work closely with the IT team to ensure all systems integrate smoothly, and software licensing.

Minimum Qualifications & Experience:
Academic Qualifications: Bachelor’s degree in computer science, Information Technology, or its equivalent from a recognized institution.
Experience:

3-5 years of experience in operating systems (Windows Server, Linux role).
Experience as a systems administrator or similar role.
Familiarity with virtualization technologies (VMware, Hyper-V) and cloud computing (AWS, Azure, virtualization, etc.).
Knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.).

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Investment Intern
Location: Dar es Salaam, Tanzania
Duration: 6 months (with the possibility to convert to a full-time Analyst role)
Start Date: April 2026  
About Sayuni Capital

Sayuni Capital is a private credit fund providing growth capital to profitable SMEs in Kenya and Tanzania, with a focus on businesses led by local and female entrepreneurs.
Role Overview
As an Investment Intern, you will support the investment team, gaining hands-on experience in deal evaluation and execution. Your responsibilities will also include streamlining internal operations and building the visibility of the Sayuni Capital brand in the market.
Key Responsibilities
Pipeline Development:

Conduct outreach to potential companies to develop pipeline for investment.
Initiate conversations with potential borrowers and attend relevant industry and ecosystem events.
Support the team in developing a program for female-owned SMEs in Tanzania.

 
Investment Analysis & Due Diligence:

Assist in screening companies against Sayuni’s investment criteria: reviewing financial information and conducting credit risk assessments.
Conduct industry and market research to support investment decisions.
Support in the preparation of teasers and credit memorandums, including participating in borrower calls/site visits.

 
Market Research:

Research on Sayuni’s target sectors in Kenya and Tanzania.
Track sectoral trends (regulatory, macroeconomic, and competitor activity) that impact SMEs.

 
Media & Events:

Managing Sayuni’s LinkedIn and other social media platforms.
Monitor engagement metrics and suggest improvements to enhance online presence.
Research and implement best practices for digital branding.
Represent Sayuni Capital at relevant events (when required).

Other support:

Support fundraising initiatives.
Assist with other business needs that may arise from time to time.

Candidate profile
Required:

Bachelor’s degree in Finance, Economics, Accounting, Business, Engineering, or a related quantitative field, with a minimum of a Second Class Upper (or equivalent) academic performance.
Strong understanding of financial statements and basic accounting principles.
Demonstrated analytical ability.
Advanced excel skills.
High attention to detail and ability to work with numbers independently.
Strong written and verbal communication skills.

Preferred:

Prior exposure to credit analysis, consulting, banking, or investment roles.
Basic financial modelling skills.
Interest in private credit or SME finance.

 
What we offer:

Competitive compensation.
Hands-on exposure to live deals and investment decision-making.
Direct mentorship from experienced investment professionals.
Possibility of progression into an Investment Analyst role for an exceptional performer, subject to performance and business needs.
Exposure to the East African private capital ecosystem.

 
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