Job Region: Tanzania

  • Assistant Chefs at Tabono Consult

    TABONO CONSULT LIMITED
    Job Title: Assistant Chefs
    Job Location: Dar es Salaam
    JOB SUMMARY
    A culinary personnel who balances creative menu design with strict operational discipline. You are responsible for the kitchen’s financial success, team development, and the consistent excellence of every dish served.
    Key Responsibilities

     

    Culinary & Design: Create and update seasonal menus that reflect modern trends and local tastes. You are responsible for recipe development, portion control, and plating standards.
    Quality & Taste Control: Personally oversee the pass during service. You must taste and approve dishes to ensure they meet flavor, temperature, and presentation standards before reaching the guest.
    Procurement & Vendor Relations: Use your deep knowledge of local markets to source fresh, high-quality ingredients. You will manage supplier relationships to ensure the best pricing and reduce administrative waste.
    Hygiene & Kitchen Cleanliness: Maintain a workplace of complete safety and absolute physical cleanliness. You are responsible for the spotless organization of all kitchen areas, ensuring that cleaning schedules are followed strictly and the environment remains pristine at all times.

     
    Required Qualifications

    Experience: 5+ years as a Chef in a reputable establishment.
    Technical Skill: Mastery of diverse culinary techniques and a results-first approach to kitchen management.
    Market Mastery: Extensive knowledge of local supply chains and where to procure premium requirements.
    Experience in Local foods and trends
    Able to bake cakes and whole of bakery

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  • Data Clerk at Global Leaf Tanzania Limited (GLT)

    Summary
    Global Leaf Tanzania Limited (GLT) is the registered Company dealing in buying and selling Tobacco inside and outside the Country. GLT registered in September, 2023 and operates in Tanzania in four regions Shinyanga, Mara, Mbeya and Tabora. As new company in the industry we encourage others to join the course and grow together with the company.
     
    DATA CLERK
    Job Summary
    The Data Clerk will be responsible for collecting, recording, verifying, and maintaining accurate market data during the tobacco buying season. The role ensures all farmer deliveries, grading results, payments, and related records are accurately captured in company systems and registers.
    Key Responsibilities

    Capture and record farmer delivery data accurately into the system or registers.
    Verify the accuracy of data received from graders, weighbridge operators, and market officials.
    Maintain organized and updated records of tobacco deliveries and transactions.
    Assist in preparing daily market reports and summaries.
    Ensure all documents are properly filed and stored for reference and auditing.
    Report any data discrepancies or errors to the Market Supervisor immediately.
    Support the market team in administrative and documentation tasks.
    Ensure confidentiality and security of company and farmer data.
    Assist in data reconciliation at the end of each market day.

    Qualifications and Requirements

    Certificate or Diploma in Information Technology, Business Administration, Records Management, Statistics, or related field.
    At least 1 year experience in data entry, clerical work, or administrative support (experience in agricultural markets is an added advantage).
    Proficiency in Microsoft Excel, Word, and basic computer applications.
    Good typing speed and accuracy in data entry.
    Strong attention to detail and ability to work with numbers.
    Ability to work under pressure during peak market periods.
    Good communication and teamwork skills.
    High level of integrity and confidentiality.

     
    TOBACCO LEAF CHECKER
    Job Purpose
    The Tobacco Leaf Checker is responsible for inspecting, grading, and verifying the quality and quantity of tobacco leaves purchased from farmers at the buying point or warehouse. The role ensures that all tobacco delivered meets the company’s quality standards and grading specifications.
    Key Duties and Responsibilities

    Inspect tobacco leaves delivered by farmers at buying centers or warehouses.
    Check and verify quality, grade, moisture content, and condition of tobacco leaves according to company standards.
    Ensure tobacco bales are properly classified, graded, and recorded.
    Confirm that the weight and quantity of tobacco correspond with documentation.
    Identify and separate damaged, moldy, or substandard leaves.
    Ensure compliance with company quality control procedures and policies.
    Record inspection results and maintain accurate documentation of purchases.
    Work closely with buyers, graders, and warehouse staff during tobacco receiving and handling.
    Report any quality issues, irregularities, or suspected fraud to the supervisor.
    Ensure proper stacking, storage, and handling of tobacco to prevent damage.
    Maintain cleanliness and order at the buying station or warehouse.
    Follow health and safety procedures during operations.

    Qualifications and Requirements

    Education: Certificate or Diploma in Agriculture, Agribusiness, Crop Production, or related field (secondary education may be considered with relevant experience).
    Experience: Previous experience in tobacco buying, grading, or leaf handling is an added advantage.
    Knowledge of tobacco leaf grades and quality standards is preferred.
    Ability to identify defects, moisture levels, and quality variations in tobacco leaves.
    Good record-keeping and basic numeracy skills.
    Ability to work under pressure during the marketing season.
    Strong integrity and attention to detail.
    Good communication and teamwork skills.
    Physically fit and able to work in warehouse or field environments.

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  • Export Officer at Global Leaf Tanzania Limited (GLT)

    Summary
    Global Leaf Tanzania Limited (GLT) is the registered Company dealing in buying and selling Tobacco inside and outside the Country. GLT registered in September, 2023 and operates in Tanzania in four regions Shinyanga, Mara, Mbeya and Tabora. As new company in the industry we encourage others to join the course and grow together with the company.
     
    EXPORT OFFICER
    Job Summary
    The Export Officer will be responsible for managing and coordinating all export activities related to tobacco products. The role involves ensuring compliance with international trade regulations, preparing export documentation, coordinating shipments, and maintaining strong relationships with international buyers and logistics partners. The Export Officer will ensure that tobacco exports are processed efficiently, legally, and in line with company policies and international standards.

    Key Responsibilities

    Export Documentation

    Prepare and process all export documents including commercial invoices, packing lists, certificates of origin, phytosanitary certificates, and bills of lading.
    Ensure accuracy and compliance with import/export regulations.

    Export Coordination

    Coordinate with shipping companies, freight forwarders, and clearing agents to ensure timely shipment of tobacco products.
    Monitor export schedules and ensure delivery deadlines are met.

    Regulatory Compliance

    Ensure all export activities comply with Tanzanian regulations and international trade laws.
    Maintain compliance with relevant authorities such as the Tanzania Revenue Authority and the Tanzania Tobacco Board.

    Customer and Market Coordination

    Communicate with international buyers regarding orders, shipment status, and documentation.
    Handle export inquiries and resolve shipment-related issues.

    Logistics Management

    Arrange transportation, booking of cargo space, and coordination with warehouses.
    Track shipments and ensure proper handling of tobacco consignments.

    Record Keeping

    Maintain accurate records of all export transactions and documentation.
    Prepare export reports for management review.

    Cost Control

    Monitor export costs including freight, insurance, and documentation fees.
    Assist in negotiating with logistics service providers to ensure cost-effective shipments.

    Risk Management

    Ensure proper insurance coverage for export consignments.
    Identify and mitigate potential risks in export operations.

    Qualifications and Requirements

    Bachelor’s Degree in International Trade, Logistics, Supply Chain Management, Business Administration, or related field.
    Minimum 1–5 years of experience in export operations, preferably in agricultural commodities or tobacco.
    Strong knowledge of export documentation and international shipping procedures.
    Familiarity with customs procedures and international trade regulations.
    Knowledge of export compliance with institutions such as the World Trade Organization is an added advantage.
    Proficiency in Microsoft Office (Excel, Word, Outlook).
    Good communication and negotiation skills.
    Strong organizational and problem-solving abilities.
    Ability to work under pressure and meet deadlines.

    Key Competencies

    Attention to detail
    Analytical and organizational skills
    Strong communication skills
    Integrity and professionalism
    Ability to coordinate with multiple stakeholders

    NB:
     

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  • Restaurant Manager at Tabono Consult

    Job Title: Restaurant Manager
    Location: Dar es Salaam
    Job Summary:
    A hands-on leader to manage the team, the guests, and the supply chain. You will be responsible for high standards, from the coffee bar to the back office.
    Key Responsibilities

    Quality Assurance: Personally test and taste dishes coming out of the kitchen. You have the authority to “stop” any plate that does not meet standards before it reaches a customer.
    Team Leadership: Authority over hiring and firing. Build a high-performance team and manage all disciplinary actions with professional transparency.
    Client & Feedback: Lead the floor, manage high-value guests, and collect feedback to drive immediate service improvements.
    Floor & Barista Support: Stay active on the floor; assist the barista or service team during peak hours to ensure speed and quality.
    Smart Procurement: Leverage your knowledge of local markets to source the best ingredients and supplies while reducing waste.
    Customer service management: Able to manage all types of bookings and deal with all types of customers and phone calls

    Requirements

    5+ years of restaurant management experience.
    Proven track record of hiring and managing staff.
    Expert Palate: Strong ability to judge food quality, seasoning, and presentation instantly.
    HR Authority: Proven experience in talent acquisition and staff performance management.
    Local Market Knowledge: A strong network of local vendors and suppliers.
    Results-First Mind-set: A hands-on leader who prioritizes tangible service improvements and guest satisfaction.

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  • General Cashier at Ramada Resort by Wyndham Dar es Salaam

    Position: General Cashier
    Department: Finance
    Reports To: Finance cluster/Accountant
    Job Summary:
    The General Cashier is responsible for handling all cash transactions within the hospitality facility, ensuring accuracy and accountability in every transaction. This role ensures that all financial transactions, including guest payments and cash drops, are processed smoothly and efficiently, maintaining a balanced cash flow and assisting in the preparation of financial reports.
    Key Responsibilities:

    Guest Transactions:

    Process payments from guests for various services, including room charges, food & beverage, retail, and additional services.
    Issue receipts, refunds, and change promptly while ensuring the accuracy of the transaction.
    Handle different payment methods such as cash, credit/debit cards, and mobile payments.

    Cash Management:

    Maintain a balanced cash drawer, ensuring all transactions are logged accurately.
    Reconcile cash drawers at the beginning and end of each shift, reporting discrepancies to the supervisor.
    Ensure adherence to cash handling and security protocols, including safekeeping of money.

    Billing and Payment:

    Verify and process guest bills, ensuring accuracy in charges and applying discounts, promotions, or credits when applicable.
    Assist in managing guest folios and ensure timely posting of transactions.
    Collaborate with front desk staff to resolve any discrepancies in billing.

    Customer Service:

    Greet guests and provide assistance with inquiries or concerns in a friendly and professional manner.
    Address guest complaints or issues with payments in a calm, efficient, and courteous manner.
    Provide information on services, charges, and payment policies.

    Reporting and Documentation:

    Generate and submit daily cashier reports to the accounting or finance department.
    Assist with cash drops and financial documentation for reconciliation purposes.

    Collaboration:

    Work closely with other hotel departments, such as housekeeping, food and beverage, and front desk, to ensure smooth guest transactions and service.
    Support team members during busy times by assisting with customer service or payment-related tasks.

    Compliance:

    Adhere to all company policies, procedures, and financial controls to ensure compliance with legal and financial regulations.
    Maintain confidentiality and safeguard guest information at all times.

    Qualifications:

    Bachelor in Finance/Accounting
    Experience: At least 2-3 years of experience as a cashier in a hospitality or customer service setting (preferred).
    Technical Skills: Proficiency with Point-of-Sale (POS) systems, cash registers, and basic computer skills.
    Soft Skills:

    Strong communication and customer service skills.
    Detail-oriented with the ability to process payments and handle cash accurately.
    Ability to remain calm and efficient during busy or stressful situations.
    Trustworthy and reliable with a high level of integrity.

    Availability: Flexibility to work varying shifts, including weekends and holidays.
    Languages: Basic English proficiency required; additional languages are an asset in a multicultural environment.

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  • Maintenance Planner at CMS (Tanzania) Limited

    CMS (Tanzania) Limited is a highly respected mineral exploration drilling company with operations in Tanzania. An industry leading in safety with ambitious growth strategies, we are seeking applications for the following position by dedicated and professional individuals who would like to join our dynamic team. This position will provide the opportunity to be part of a team that contributes towards the exciting growth of the mining industry in Tanzania.
    We are looking for a dedicated and professional Maintenance Planner for our Geita site who has the following skills and experience.
    Maintenance Planner
    The Maintenance Planner for undertaking all relevant duties at site level under the supervision of Maintenance Manager to ensure the maintenance plan is up to date and provided weekly, monthly and quarterly plans, enabling works to be performed on mobile equipment in accordance with mining regulations and relevant Capital Standards.
    Location:Geita Site, Tanzania.
    Responsibilities

    Responsible for all Maintenance planning functions at site level.
    Accountable for own day-to-day safety and adherence to all Company safety regulations pertaining to site operations.
    Co-ordinate the development of mobile maintenance plans, issue maintenance schedules and
    work orders for Company mobile fleet.
    Provide data and feedback to Maintenance Manager
    Assist in the development of maintenance plans and budgets for the mobile equipment fleet.
    In conjunction with the engineering support group, ensure the fleet is maintained to a standard that preserves the integrity of the equipment and does not compromise safe operations.
    Ensure that Company maintains plans and drawings for mobile equipment.
    Input date to ensure continuity of the maintenance plan.
    Assist in ensuring adherence of all work orders to the relevant mining regulations for all work carried out by the maintenance teams.
    Assist the Maintenance Manager by providing technical advice, data and history
    Perform other duties as required by management.
    Make sure the company is 100% compliant with existing policies and national laws.
    Other duties as directed

    REQUIREMENTS

    Knowledge & Skills Required:

    Basic knowledge of maintenance planning and equipment maintenance.
    Basic proficiency in Microsoft Excel and MS Office.
    Good organizational and record-keeping skills.
    Ability to coordinate maintenance activities with technicians and supervisors.
    Good communication and teamwork skills.
    Willingness to learn and develop in maintenance planning.
    Familiarity with maintenance management systems is an advantage.

    Training & Education Required:

    Diploma or Degree in Mechanical Engineering.

    Experience Required:

    Proven work experience in Maintenance Planning related role within the drilling / mining industry will be an added advantage
    Minimum of 2-5 years of experience in maintenance
    Experience working in multinational and culturally diverse environments

    Physical Requirements:
    Must be fit and able to perform the inherent requirements of the job
    Female candidates are highly encouraged to apply
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  • Digital Lending Executive at Vodacom

    Join Us

    At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
    Reporting to the M-Pesa Business Development Manager Digital Lending. The role involves execution and implementation of digital lending products roadmap based on the strategic direction of the company.

    What you’ll do

    1.    Execute the Lending product portfolio as per the strategy aligned.
    Drive day to day products initiatives as per the aligned strategy. This means to ensure customers are well engaged through BTL, ATL and Digital campaigns with regards to lending products.
    Develop, execute and manage implementation of lending products adoption strategy. This include creation of tentative business case and ensuring objectives are meet.
    Ensure deliverable of revenue targets on each product line.
    Provide day to day analytical insights and reports on product performance and advice lending manager accordingly.
    Ensure top mind of the dynamics of Lending market in Tanzania and around the world. This include observing and reporting of competition and change of customer and business pattern.
    2.    Execute and manage Lending products roadmap.
    Bring about innovation of new Lending product to fit the market need and drive M-Pesa ambitions on digital lending space.
    Continuous review, evaluate and enhance the current product offering. To ensure that all products offered are in-tune with customer needs and deliver an excellent customer experience and profitability.
    Drive execution of products enhancements as per the roadmap stipulated.
    3.    Stakeholder engagements
    Develop, engage and execute new strategic partnership with financial institutions and other stakeholders with regards to lending products and services.
    Maintain internal and external stakeholder relationships with regards to current products and ensure smooth flow of communication and interaction among partners and management.
    Together with Lending Manager drive business negotiations with partners and ensure M-Pesa ambitions are met.
    4.    Business intelligence
    Provide business insights on customer behaviour and advice on different plans to ensure growth and adoption of Lending products to deliver performance and revenue growth.
    Deliver Customer Surveys and research insights with regards to offered Lending products and services in order to capture customer needs, concerns and margining requirements.
    Develop strong customer relationship strategy this includes design and deploy different initiatives to deliver customer growth and products revenue line growth.
    Drive integration with CVM platforms in delivering of product initiatives growth.
    Provide timely market/competition feedback.
    5.    Product Compliance
    Ensure all products/business development principles and standards set by Vodacom are adhered towards implementation of new and existing products. To ensure that all necessary documents are provided and submitted.
    Provide key updates to the financial service regulations and ensure all products and services are delivered as per the stipulated regulations.
    Support product regulatory approval and risk and compliance management.
    QUALIFICATIONS & EXPERIENCE
    1.    2 Years or more experience working in Digital Lending or Mobile Money or Banking/Financial Services preferably with experience of digital financial products.
    2.    Bachelor Degree in Commerce, Economics, Financial technology or related fields. Master’s Degree will be added advantage.
    3.    Strong analytical skills, conceptual thinking, problem solving ability and strong business acumen.
    4.    Strong understanding of all aspects of local markets and needs of customer.
    5.    Strong knowledge of mobile money, Fintech and financial services most preferably Digital Lending.
    6.    Self-starter with exceptional people, strong presentation and communication skills.
    7.    Passion and commitment to driving mobile money growth and innovation.

    Not a perfect fit?

    Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

    Who we are

    We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
    Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
    If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

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  • Senior Specialist: OE and Changes at Vodacom

    Role purpose: 
    •The role is accountable to drive the Organisation Effectiveness (OE) agenda and will be required to provide subject matter expertise and guidance to the HR teams as required. The role will support and enable the Organisational Effectiveness & Change strategy through identifying and leading the development and implementation of OE projects and initiatives that will include, amongst others, organisation design and diagnosis, data analytics, organisation effectiveness & efficiency, maintenance of organisational job architecture as well as change and cultural transformation.
    •The incumbent will be required to partner and share expert knowledge and best practice with various internal stakeholders such as HRBPs and functional leaders.
    Key accountabilities and decision ownership:
    •    Work closely with functional leaders, executive leaders, HRBP to align functions to the business strategy through proactive and continuous diagnosis of organisational effectiveness, organisational sizing and implementing sustainable organisational improvements
    •    Support company-wide digital transformation projects as well as business unit specific change and transformation initiatives through effective macro level organisation design
    •    In partnership with the relevant HRBP and HRD, develop and drive a continuous efficiency agenda for defined business areas by assessing and improving OE metrics such as average span, deepest layers, management ratios, employment costs and other metrics.
    •    Shape and influence future thinking around organisational operating models and design, ways of working, efficiency and managing change by drawing best practice from Vodacom Group teams and external market sources.
    •    Drive simplification and reduce duplication of activities & processes within defined business environments by sustainably re-focussing resources to new revenue streams and/or strategic enablers through detailed analysis.
    •    Support HRBPs with effective workforce planning  through monitoring permanent and contractor employment costs/headcount
    •    Contribute to innovative approaches to projects and initiatives, effective problem solving as well as a culture of new idea generation, calculated risk taking and knowledge sharing.
    Core competencies, knowledge and experience:
    •    Minimum 5 years’ relevant work experience with proven exposure to organisational effectiveness (organisation design & operating models), and organisation efficiency
    •    Proven exposure to business restructuring, transformation and people change initiatives (incl. working with senior business leaders)
    •    Knowledge and exposure to agile organisation design and methodology
    •    Understanding and experience of workforce planning (headcount & employment cost)
    •    Theoretical understand and working knowledge of job architecture methodology
    •    Good understanding of job evaluation methodology (e.g. Paterson, Hay System, Willis Towers Watson’s Global Grading System)
    •    A good understanding of change management frameworks and experience in developing change management plans.
    •    Strong relationship building and partnering skills
    •    Good understanding of multinational corporate business and operating at a tactical level across multiple business and geographies in a key industry (Telco, Technology or Consulting experience is an added advantage)
    •    Strong learning agility and curiosity
    •    Analytical thinker with good written and communication skills
    Must have experience and technical / professional qualifications: 
    •    BCom degree in Industrial Psychology, Human Resource Management, or related field (essential)
    •    Postgraduate degree in Human Resource Management or related field (advantageous)

    Not a perfect fit?

    Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

    Who we are

    We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
    Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
    If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

    Together we can.

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  • Unit Managers at Jubilee Life Insurance Tanzania

    Job Vacancies: Unit Managers (10 Positions)
    Organization: Jubilee Life Insurance Corporation of Tanzania Department: Alternative Channels | Corporate Business Classification: Classified as Confidential Business Partner Position Type: Unit Managers (Field and Commission-Based) Total Positions: 10 Invitation: Join Jubilee Life Insurance as a Unit Manager and grow your career while making a difference.
    General Role Summary The Unit Manager is responsible for driving sales performance in the assigned territory by recruiting, coaching and managing a Sales Team, ensuring consistent prospecting, group onboarding, premium collection follow-ups, and strong client service and renewals.
    Key Responsibilities
    Prospect and close sales (group onboarding and activations).
    Service existing clients and support renewals.
    Train, recruit and ensure productivity for your sales team in your zone.
    Ensure accurate KYC/documentation and disciplined weekly reporting to the ZRE.
    Qualifications
    Diploma and/or Degree in any field.
    Minimum 1 year sales experience (field sales/agency/banking/microfinance is an added advantage).
    Possession of Certificate of Proficiency (COP) is an added advantage.
    Strong communication skills, integrity, and ability to work in a target-driven environment.
    Remuneration
    Commission-based (performance-driven).
    General Application Instructions
    Send your CV to the zone-specific email(s) and undefined (or similar).
    Email subject: Unit Managers – [Zone Name]
    Subject line format: Unit Manager – [Zone Name] – [Region Name] – [Your Full Name] (e.g., Unit Manager – Northern Zone (Arusha) – Asha John)
    Attach (PDF preferred): CV (state the zone and region applied for), Academic Certificates, NIDA ID copy.
    Apply By: 12 March 2026
    Closing Date: Friday, 20 March 2026 at 17:00 (EAT)
    Only shortlisted candidates will be contacted.
    Zone-Specific Details
    Northern Zone
    Duty Station: Arusha, Kilimanjaro, Manyara & Tanga
    Reporting To: Zonal Relationship Executive (ZRE)
    How to Apply:
    Send your CV to: [email protected]:[email protected]
    Email subject: Unit Managers – Northern Zone
    Example: Unit Manager – Northern Zone (Arusha) – Asha John
    Eastern Zone
    Duty Station: Dar es Salaam, Pwani & Morogoro
    Reporting To: Eastern Zone & Digital Relationship Officer (ZRE)
    Send your CV to: [email protected]:[email protected]
    Email subject: Unit Managers – Eastern Zone
    Example: Unit Manager – Eastern Zone (Morogoro) – Asha John
    Central Zone
    Discover more
    Teaching
    Post job feature
    University admission guide
    Duty Station: Dodoma, Singida, Kigoma, and Tabora
    Reporting To: Zonal Relationship Executive (ZRE)
    Send your CV to: [email protected]:[email protected]
    Email subject: Unit Managers – Central Zone
    Example: Unit Manager – Eastern Zone (Morogoro) – Asha John (note: example uses Eastern, but adapt to Central)
    Lake Western Zone
    Duty Station: Kagera & Geita
    Reporting To: Zonal Relationship Executive (ZRE)
    Send your CV to: [email protected]:[email protected]
    Email subject: Unit Managers – Lake Western Zone
    Example: Unit Manager – Eastern Zone (Kagera – Asha John) (note: example uses Eastern, but adapt to zone)
    Lake Eastern Zone
    Duty Station: Mwanza, Simiyu, Shinyanga & Mara
    Reporting To: Zonal Relationship Executive (ZRE)
    How to Apply:
    Send your CV to: [email protected]:[email protected]
    Email subject: Unit Managers – Lake Eastern Zone
    Example: Unit Manager – Lake Eastern Zone (Mwanza – Asha John)
    Southwest Zone
    Duty Station: Mbeya, Songwe, Rukwa & Tunduma
    Reporting To: Zonal Relationship Executive (ZRE)
    Send your CV to: [email protected]:[email protected]
    Email subject: Unit Managers – South West Zone
    Example: Unit Manager – South West Zone (Mwanza – Asha John) (note: example uses Mwanza incorrectly for zone; adapt to Mbeya etc.)
    South Central Zone
    Duty Station: Iringa, Njombe, Makambako, Ruvuma, & Mtwara
    Reporting To: Zonal Relationship Executive (ZRE)
    Send your CV to: [email protected]:[email protected]
    Email subject: Unit Managers – South Central Zone
    Example: Unit Manager – South Central Zone (Iringa – Asha John)
    Zanzibar Zone
    Discover more
    CV Writing Service
    Career guide ebook
    Exam results checker
    Duty Station: Unguja & Pemba
    Reporting To: Zonal Relationship Executive (ZRE)
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  • Front Office Manager at Ramada Resort by Wyndham Dar es Salaam

    Position: Front Office Manager
    Department: Front Office
    Reports To: Cluster General Manager
    Job Summary
    We are seeking an experienced and dynamic Front Office Manager to lead our front desk operations and ensure a seamless, high-quality guest experience. The Front Office Manager will be responsible for managing front office staff, overseeing day-to-day operations, handling guest inquiries and complaints, and coordinating with other departments to maintain smooth operations. This role requires strong leadership, excellent communication skills, and a passion for delivering exceptional customer service.
    Key Responsibilities:

    Oversee Front Office Operations – Manage check-in/check-out procedures, reservations, guest services, and the overall front desk environment.
    Staff Management – Recruit, train, schedule, and supervise front office staff, fostering a professional and motivated team.
    Customer Service Excellence – Respond promptly and professionally to guest inquiries, complaints, and requests, ensuring high levels of satisfaction.
    Performance Monitoring – Conduct regular staff appraisals, monitor performance, and implement improvements when necessary.
    Reservation and Billing – Supervise reservations, billing procedures, and cash handling, ensuring accuracy and accountability.
    Policy Compliance – Ensure all front office activities comply with company policies, health, safety, and hospitality regulations.
    Interdepartmental Coordination – Liaise with housekeeping, food & beverage, and management teams to ensure seamless guest experiences.
    Reporting and Documentation – Prepare daily, weekly, and monthly reports on occupancy, revenue, guest feedback, and operational performance.
    Guest Experience Enhancement – Implement strategies to enhance guest satisfaction, including loyalty programs, VIP services, and personalized experiences.
    Inventory and Supplies Management – Maintain front office supplies, uniforms, and equipment, ensuring proper availability and maintenance.
    Crisis Management – Handle emergencies, conflicts, or unusual situations with professionalism and efficiency.
    Technology Oversight – Maintain and monitor front office software, PMS systems, and communication tools for efficient operations.

          Qualifications:

    Bachelor’s degree in Hospitality Management, Business Administration, or related field.
    Minimum of 3–5 years of experience in hospitality management.
    Strong leadership, communication, and interpersonal skills.
    Proficiency in front office software and property management systems (PMS).
    Ability to work under pressure, manage multiple tasks, and maintain high service standards.
    Excellent command of English; knowledge of additional languages is a plus.

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