Job Region: Zambia

LanjiZ Management Consultants assist business scale up by concentrating on their core businesses and leave the management of Resources to us! Our services include Recruitment, Training (L&D) Advisory Services and Business Process Outsourcing. Follow us on LinkedIn and facebook.
Our client in the hospitality Industry based in Lusaka seeks the services of a Guest House Supervisor. Share with your contacts – Lets connect somebody who has what it takes to a job of their dreams!
Job Summary:
The Guest House Supervisor ensures smooth daily operations, overseeing kitchen, laundry, and housekeeping staff to maintain high standards of cleanliness, food quality, and guest satisfaction. This role involves staff supervision, inventory management, and ensuring compliance with hygiene and safety regulations.
Key Responsibilities:
Staff Supervision & Training:

Supervise and coordinate the work of cooks, laundry attendants, and housekeeping staff.
Assign daily tasks, monitor performance, and provide guidance.
Conduct training for new staff on guest house procedures (cleaning, laundry, food prep).
Address performance issues and report to management.

Kitchen & Laundry Oversight:

Ensure meals are prepared on time, hygienically, and meet quality standards.
Monitor kitchen cleanliness, food storage, and waste management.
Oversee laundry operations, ensuring linens/guest clothes are cleaned and handled properly.
Inspect laundry equipment maintenance and report malfunctions.

Inventory & Supplies Management:

Track stock levels of food, cleaning supplies, and laundry detergents.
Place orders with suppliers as needed (within budget).
Minimize waste and control operational costs.

Guest Service & Quality Control:

Ensure guest rooms, dining, and laundry services meet expectations.
Handle guest complaints or special requests related to housekeeping/meals.
Conduct routine inspections of rooms, kitchen, and laundry areas.

Administrative Duties:

Prepare work schedules and ensure adequate staffing.
Maintain records (inventory logs, staff attendance, incident reports).
Report maintenance issues to management promptly.

Qualifications & Skills:

Diploma or Higher Certificate in Hotel Management, Hospitality Business, or related field.
Previous supervisory experience in hospitality (guest house, hotel, or similar). Knowledge of housekeeping, laundry, and basic kitchen operations.
Strong leadership, problem-solving, and communication skills.
Ability to multitask and work under pressure.
Familiarity with health, safety, and hygiene regulations.
Basic computer skills (for inventory/record-keeping).

Right candidate for the role? Please send your application to  with the subject line reading as “Guest House Supervisor”.
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Our client, an NGO that works tirelessly across developing nations to strengthen education systems, ensuring access, equity, and excellence in learning for all, is currently seeking dedicated and skilled Drivers to join their dynamic team. As a Driver, you will be responsible for safely team members and partners while adhering to all traffic regulations and company policies. The Driver will be part of the Operations team and report to the Operations Manager, thus they must be committed to contribute to the overall efficiency of the teams.
Key Responsibilities

Coordinate with the programme team in the field to plan for movement, ensuring efficient use of the vehicles.
In collaboration with the Fleet officer, have a schedule for vehicle service, and alert of the service and any other mechanical needs in good time.
Ensure compliance to the travel and fleet policy, adhering to the procedure as per policy.
Provide logistical and administrative support to the team in the lead up to and during workshops and trainings, ensuring a smooth coordination of logistical arrangements.
Be the focal point person to manage and coordinate stock items and inventory in the field offices.
Report any vehicle issues or accidents to management immediately.
Stay updated on local traffic laws and routes to ensure timely deliveries.

Desired Skills, Qualifications and Experience:

Minimum Grade 12 GCE certification.
Valid driver’s license with at least 3 years driving experience.
GRZ driver’s certificate of competence.
Certification in transport and logistics will be an added advantage.
Basic computer skills in Microsoft Office.
Ability and willingness to travel within Zambia.
Experience with working in a multicultural environment and with cross-country teams.
Ability to think strategically, effectively prioritize and initiate action.
Strong organizational and time management abilities.
An excellent team player.
Experience in the international development sector.
Excellent computer skills in a full range of software, including MS office, such as TEAMS and Outlook, and social tools.
Excellent communication skills in English, including writing, conversing and presenting.
All professional and academic qualifications should be verified by ZAQA.
This position is open only to Zambian Nationals.

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ActionAid Zambia (AAZ) is part of the ActionAid Global (AAG) Federation, sharing common values and aims to drive social change towards a just, equitable and sustainable world. AAZ works with the marginalized, excluded women and young people, their organizations, and social movements to address the structural causes of social injustice, gender inequality and poverty.
ActionAid Zambia has a vacancy for an experienced and suitably qualified Zambian to take up the following position:
1.0 POSITION: PROJECT COORDINATOR- YOUTH ADVISORY
Duration: 3 Years
Location: Lusaka
1.1. PURPOSE OF THE ROLE
The Project Coordinator- Youth Advisory will be responsible for leading and managing the effective planning, implementation and reporting of the project to achieve the defined project objectives in line with the approved Project Document.
1.2 SPECIFIC DUTIES
Strategic Planning, Implementation and Reporting

Guide project work to ensure alignment with development frameworks at international and national levels, Human Rights Based Approach (HRBA) and Feminist principles.
Lead preparation of periodic reports (monthly, quarter, semi-annually and annually) and on projects as required ensuring quality and timeliness.
Lead on the strategic development and management of the project to ensure that all the strategies are well aligned with the project goals and objectives.

Monitoring, Evaluation and Learning

Facilitate the development and management of knowledge management of the project
Support the Monitoring, Evaluation and Learning (MEL) lead to strengthen data collection tools, templates and assist in regular data collection.
Support the identification MEL gaps for partners ensuring proper documentation and plans to address the identified gaps.

Partnership Management

Coordinate effectively with project partners, Youth Parliamentary Caucus, Government and other actors for successful implementation of activities of the project and strengthen a strong network for the realization of the project objectives.
Facilitate capacity building to the implementing partners for enhancing skills and knowledge for effective delivery of the project.

Advocacy and Campaigning

Undertake and support advocacy and campaign initiatives in line with the project at national, regional and global level.
Support the Communications Knowledge and Management Lead to design targeted campaign and advocacy messages linked to social accountability and governance.

Fundraising

Provide technical support in development of fundraising proposals as assigned.

1.3 MINIMUM REQUIREMENTS

A degree in development studies or other related Social Sciences from a recognised University.
A master’s degree in social sciences is an added advantage.
A fair understanding of the profile of the civil society sector in Zambia
A minimum of five (5) years’ experience in governance, democracy, or human rights programmes.

1.4 ESSENTIAL KNOWLEDGE & SKILL

Demonstrable experience in designing projects, writing reports, developing work plans, and working within influential coalitions and networks.
Demonstrate experience in identifying organizations and facilitating development of partnerships at operational level and use the partnership for scaling up interventions through collaborative alliances.
Demonstrate capacity in conducting organisational assessments
Demonstrate experience in advocacy and digital campaigning, research, and policy analysis.
Demonstrate experience working with social movements, Women’s Rights and social accountability
Understanding of different donor requirements and ways of working.

1.5 OTHER REQUISITE COMPETENCES

Analyse and interpret relevant policies, programmes at regional and global level in relations to the work of ActionAid Zambia
Write technical reports for a variety of stakeholders.
Interact and communicate effectively to stakeholders.
Good communications skills
High degree of integrity, dependability, and confidentiality.
Team player and Self-motivated person able to work without supervision

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Job Overview
Join our dynamic team as a Sales and Marketing Lead, where you will play a pivotal role in shaping our business market strategy. This position is designed for ambitious professionals looking to build their careers in senior leadership, focusing on positioning our organization as a trusted, insight-driven leader in the market. The ideal candidate will demonstrate discretion, commercial acumen, and a proactive commitment to excellence in every interaction.
Key Responsibilities
Client Relationship Management & Development
Serve as the primary liaison for key clients, fostering long-term relationships that enhance satisfaction and retention.
Identify client needs proactively and collaborate with underwriting and claims to deliver tailored solutions.
Implement client onboarding and service delivery frameworks to ensure seamless engagement and alignment with client expectations.
Marketing & Communications
Develop and execute strategic marketing initiatives to strengthen our market presence both locally and internationally.
Create and manage compelling content for digital platforms, corporate collateral, campaigns, and presentations that effectively communicate our value proposition.
Collaborate with designers, external agencies, and internal stakeholders to ensure brand consistency and message clarity.
Sales Strategy
Design and implement business development strategies to drive revenue growth and expand market share.
Evaluate new business opportunities, partnerships, and markets for our Telecom and IP Surveillance products.
Conduct thorough market research and competitor analysis to inform strategic decisions.
Lead negotiations and closing of business deals, contracts, and supply agreements.
Monitor and analyse sales performance metrics, providing regular updates to senior management.
Key Competencies
Client-Centric Mindset: Ability to build trust, understand client needs, and create tailored engagement strategies.
Marketing Acumen: Expertise in brand positioning, message crafting, and campaign execution in a competitive environment.
Strategic Thinking: Skill in translating client and market intelligence into actionable business opportunities.
Project Management: Strong organizational skills with the ability to manage multiple projects and deadlines effectively.
Communication: Excellent verbal and written communication skills, including stakeholder presentations and executive reporting.
Emotional Intelligence: Strong interpersonal skills, conflict resolution abilities, and cross-cultural sensitivity.
Qualifications
Minimum of 7 years of experience in client-facing roles within Telecom services, ICT, Mining services  or professional services.
Proven track record in marketing execution, relationship management, or strategic business development.
Proficiency in CRM systems, Microsoft Office Suite, and design tools (e.g., PowerPoint, Canva, Adobe Suite) is a plus.
Strong local network and client relationship skills
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What you would be expected to do:
Skip Tracing:

Locating debtors who have moved or are difficult to contact using the last address data.

Debt Collection:

Following up on clients with overdue accounts, negotiating payment plans, and ensuring compliance.
Driving collections & recoveries campaigns & promotions in the field.
Execute the field collections strategy for efficient field debt recovery or repossession of products from delinquent customers.
Execute different field collection experiments to increase amounts collected from the existing customers.

Asset Recovery:

Repossessing LPG cylinders and equipment from churned or non-paying customers as a last resort for debt recovery.
Execute the field collection or repossession approach for different customer segments, with different payment capabilities and delinquency stages
Work closely with the sales team to build an efficient field collection structure to ensure efficient collection or repossession from delinquent customers.

Problem Solving:

Addressing and resolving debtor inquiries and complaints professionally.
Identify potential customer pain points impacting collections and propose effective solutions for adoption to achieve field collections and repossession targets
Timely identification and escalation of voice of the customer, fraudulent activities, or other pain points to the relevant stakeholders for immediate resolution
Escalation of all difficult cases to the PAYG LPG Credit Manager.

Investigation & Reporting:

Investigating missing assets/components, documenting incidents, and providing recommendations.
Preparing regular reports on recovery efforts and strategies.
Work with field teams to track recovery KPIs and implement continuous improvement.

Compliance:

Ensuring all actions adhere to company policies and legal regulations for the Zambia market.

You might be a strong candidate if you:

At least a bachelor’s degree in credit management, business, or a related field.
3+ years of experience in field-based debt collections and recoveries, credit risk management, field operations, or asset recovery—experience in
PAYG, microfinance, or asset leasing models is an added advantage.
Proven track record driving field-based debt collections and recoveries improvement.
Proficient in MS Office, e.g., Excel, PowerPoint, etc.
Experience working in emerging markets, preferably in rural or peri-urban settings.

What we offer

Professional growth in a dynamic, rapidly expanding, high-social-impact industry
An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

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1.  Job Opportunity: Procurement Officers (x2)
 Location: 1x Lusaka | 1x Kafue National Park
Apply by sending your CV and Cover Letter to: undefined
Shearzone Safaris is hiring two (2) Procurement Officers to support our logistics and supply chain operations. One officer will be based in Lusaka, while the other will work from our operations in Kafue National Park.
Key Responsibilities:
Source and procure goods and services in line with company policies
Manage supplier relationships and contracts
Coordinate procurement planning with operations and finance departments
Maintain accurate purchase records and inventory tracking
Qualifications & Requirements:
Diploma or Degree in Procurement, Supply Chain Management, or related field
Minimum of 2 years relevant experience
Strong negotiation, organizational, and analytical skills
Professional membership (e.g., CIPS or ZIPS) is an advantage
 2. Job Opportunity: Masseuse & Facial Therapist
 Location: Kafue National Park
Apply by sending your CV and Cover Letter to: [email protected]
We are seeking a professional Masseuse and Facial Therapist to join our wellness team in the heart of Kafue National Park. The ideal candidate will bring expertise in massage therapies and facial treatments tailored to guests in a safari environment.
Key Responsibilities:
Deliver various massage therapies: Swedish, Deep Tissue, Aromatherapy, etc.
Offer facial treatments and skin care consultations
Maintain spa hygiene and a tranquil ambiance
Engage warmly with guests and recommend suitable services
Qualifications & Requirements:
Certification in Massage Therapy and/or Skin Care
Minimum 3 years of professional spa or wellness experience
Excellent interpersonal and guest service skills
Ability to work independently in a remote lodge setting
3.  Job Opportunity: Driver (Manual Transmission)
 Location: Kafue National Park
Apply by sending your CV and Cover Letter to: [email protected]
Shearzone Safaris is looking for a reliable, safety-conscious Driver to join our team in Kafue National Park. The successful candidate must be able to drive a manual transmission vehicle and be familiar with rural terrains.
Key Responsibilities:
Safely transport staff, guests, and goods to various locations
Perform daily vehicle checks and routine maintenance
Ensure logbooks and fuel records are up to date
Report faults and incidents immediately
Qualifications & Requirements:
Valid Class B or higher Driver’s License
Minimum 5 years of driving experience
Experience driving manual vehicles is essential
Familiarity with safari or remote lodge environments is an asset
Trustworthy with strong communication skills
4. Job Opportunity: Multi-Skilled Mechanic (with Electrical and/or Plumbing)
Location: Kafue National Park
Apply by sending your CV and Cover Letter to: [email protected]
We are hiring a Multi-Skilled Mechanic to maintain and repair a variety of vehicles and support lodge infrastructure in Kafue National Park. Candidates with electrical and/or plumbing skills are strongly encouraged to apply.
Key Responsibilities:
Repair and maintain vehicles, including 4x4s, tractors, and generators
Perform scheduled maintenance and emergency repairs
Assist with basic electrical and plumbing systems
Keep detailed records of repairs and servicing
Qualifications & Requirements:
Certification in Mechanical, Electrical, or Automotive Engineering
At least 3 years of experience in a similar hands-on role
Strong knowledge of mechanical, electrical, and plumbing systems
Ability to work independently in a remote environment
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What you would be expected to do:
Regulatory

Ensure that the company is compliant with all national regulations to operate an LPG distribution business.
Ensure all licenses are up to date

Onboarding and vendor management

Research and onboard LPG suppliers in the country.
Assess LPG suppliers to ensure they are compliant with all country regulations on LPG handling, transportation, and distribution.
Work with the procurement team to ensure timely payments for gas, cylinders, and other expenses in accordance with the set credit terms.

Last-mile deliveries

Check and recommend the best transportation models, from depots to shops to customers. Reduce costs and travel times to clients and back to the depots.
Oversee the management of transport assets, including motorcycles and trucks
Process Optimization: Develop and refine order management, inventory control, and delivery routing processes to improve efficiency and reduce costs.
Build customer-centric processes that ensure timely and cost-efficient delivery.
Performance Monitoring: Implement KPIs and dashboards to monitor the performance of last-mile delivery operations. Use these metrics to drive continuous improvement.
Training: Provide training and help to field team members involved in LPG operations.
Stakeholder Engagement: Work closely with sales agents and retail operations teams to know their needs and ensure seamless delivery processes.

Inventory management

Ensure company assets, including LPG measurement devices, cylinders, and gas, are managed and accounted for by rigorous process implementation and controls, resulting in <2% of unaccounted inventory loss.
Cost Management: Identify hidden costs and implement strategies to reduce them. Ensure that delivery expenses align with budget forecasts.
Technology Integration: Leverage technology solutions (e.g., delivery tracking software) to enhance the visibility and efficiency of delivery operations.

You might be a strong candidate if you:

Bachelor’s degree in supply chain management, operations, business administration, or a related field.
Good knowledge and experience in logistics, supply chain management, or last-mile delivery operations.
Strong problem-solving skills with the ability to interpret complex data.
Excellent project management skills with a track record of successful process improvement initiatives.
Experience working with third-party delivery vendors and negotiating contracts.
Proficiency in using logistics and delivery management software.
Strong communication and stakeholder management skills.
Ability to work in a fast-paced, dynamic environment.
Propose and pilot new delivery methods, such as using tuk-tuks or motorcycles.
Monitor and evaluate the impact of implemented changes on delivery efficiency and agent productivity.
Provide regular reports and recommendations to senior management on delivery optimization strategies.

What we offer (in addition to compensation and statutory benefits):

A platform for professional growth in a rapidly expanding, high-impact sector.
Immerse in a collaborative culture, energized by employees of Sun King who are collectively motivated by fostering a transformative, sustainable venture.
A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
Tailored learning pathways through the Sun King Center for Leadership to elevate your leadership and managerial capabilities.

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What you would be expected to do:
Last-mile task completion

Conduct customer installations, cylinder exchanges, meter exchanges, uninstallations/repossessions, and in-house LPG maintenance/service events.
Deliver LPG products to customers safely, efficiently, and on time.
Provide exceptional customer care by addressing inquiries, resolving issues, and ensuring a positive customer experience during in-home task completion.
Adhere to LPG handling and transportation safety procedures.
Report and document any incidents, near misses, or safety concerns.

Customer Training and Safety Audits

Onboard and train customers on LPG usage during installations.
Perform on-site safety audits at customers’ homes or businesses to minimize cooking-related risks.

Stock management

Ensure zero loss of stock between the shop and the customer.
Maintain LPG mass balance accuracy.

Teamwork

Work closely with the Last Mile, Sales, and Risk teams to optimize LPG performance and foster a positive work environment.

You might be a strong candidate if you:

Ability to operate a motorcycle
Valid motorcycle driving licence (Mandatory)
1 year of experience in a delivery, customer engagement, or related role
Utmost professionalism while interacting with customers in their homes
Strong organization and time management abilities
Reliable, and high level of integrity.
Team player, proactive, friendly, communicative & open to learning, and feedback
Able to set and meet targets, structured approach to running operations
Experience working within an informal settlement is a plus
Familiarity with route planning and customer scheduling, or customer management, is a plus
Basic first aid and fire safety training is a plus

What we offer (in addition to compensation and statutory benefits):
An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing an innovative, sustainable business with a profound impact on the world;
A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
Structured, tailored learning and development programs help you become a better leader, manager, and professional through the Sun King Academy.
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