Job Region: Zambia

Job Title: Food and Beverages Supervisor
Department: Food & Beverage
Reports To: Hotel General Manager
Location: Mika Hotel Limited
Job Type: 2 years contract renewable based on performance
Job Summary
Mika Hotel Limited is seeking a highly motivated, experienced, and detail-oriented Food and Beverages Supervisor to oversee the daily operations of our Food & Beverage (F&B) department. As an F&B Supervisor, you will ensure superior guest satisfaction, maintain high hygiene standards, optimize business performance, and provide strong leadership to the service team. This role is key to upholding the hotel’s commitment to excellence in hospitality, efficiency, and culinary quality.
Key Responsibilities
Supervisory & Operational Duties

Oversee daily operations of all F&B outlets including restaurants, room service, bars, and events catering.
Supervise and coordinate the work of F&B staff to ensure efficient service and compliance with hotel standards.
Monitor inventory, order supplies, and coordinate with the kitchen and procurement departments.
Ensure compliance with health, safety, and hygiene regulations in all areas of food preparation and service.
Maintain cleanliness and proper organization in all F&B areas.

Quality & Guest Experience

Maintain high levels of customer service by training staff on hotel etiquette and professional service delivery.
Handle guest complaints and feedback promptly and professionally.
Conduct regular inspections to ensure quality control of food, beverages, and service delivery.

Menu & Business Development

Collaborate with the Executive Chef to review, enhance, and innovate menus.
Identify trends, create seasonal or promotional menus, and recommend pricing strategies.
Promote F&B offerings through internal and external marketing campaigns to boost revenues.

Staff Training & Motivation

Train new and existing team members on SOPs, customer service, safety standards, and hygiene practices.
Motivate, mentor, and evaluate staff performance to ensure a productive and team-oriented work environment.
Schedule staff shifts and manage attendance, discipline, and team morale.

Administrative Duties

Prepare and submit reports on sales, labor costs, food wastage, and inventory usage.
Assist in budgeting, forecasting, and cost control measures.
Support the F&B Manager in achieving departmental KPIs and strategic goals.

Key Performance Indicators (KPIs)

Guest Satisfaction Score (GSS): Maintain a minimum of 90% positive feedback in guest reviews.
Hygiene & Safety Compliance: Zero non-compliance issues in health and safety audits.
Revenue Growth: Minimum 10% increase in F&B revenue quarter over quarter.
Menu Development: At least one successful menu revamp or new offering per quarter.
Staff Performance: Staff turnover below 5% annually and consistent achievement of service standards.
Inventory Management: Monthly variance within 1.5% of ideal usage.

Core Competencies

Leadership & Supervision: Strong ability to manage and develop a dynamic team.
Customer Service Excellence: Demonstrated ability to deliver world-class guest experiences.
Attention to Detail: Meticulous in maintaining hygiene, presentation, and service standards.
Communication Skills: Strong verbal and written communication with staff and guests.
Problem Solving: Quick and effective in resolving operational and guest issues.
Business Acumen: Ability to analyze financial reports and drive revenue through continuous promotion of various goods and services.
Team Building & Motivation: Skilled at fostering a motivated, cooperative, and efficient team.
Creativity: Ability to bring fresh ideas to menu development and service innovation.

Qualifications & Experience

Diploma or Higher in Hospitality Management, Food & Beverage Management, or related field.
Minimum of 3–5 years of experience in a supervisory role within a hotel or upscale restaurant.
Strong knowledge of food safety and hygiene standards (HACCP certification is a plus).
Experience with Point of Sale (POS) systems and Microsoft Office.
Proven ability to lead and motivate a diverse team.
Flexibility to work shifts, weekends, and holidays as required.

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We are looking for a Workshop Stores Assistant Officer who shall be  responsible for supporting the efficient operation of a workshop’s stores, including receiving, storing, issuing, and maintaining records of truck spare parts and equipment. He must ensure that the right materials are available when needed for maintenance and repair work.
Requirement

Must possess a Diploma in stores Management or Transport and Logistics.
Must be 25 years or above
Previous experience in Stores Management or Transport and Logistics will be an added advantage.

Key Responsibilities:
Receiving and Storing Goods:
Verifying deliveries against purchase orders, ensuring proper storage of items, and maintaining accurate inventory records.
Issuing Spare parts and  other Materials:
Fulfilling requests for spare parts and materials from the workshop team and updating inventory records.
Inventory Management:
Monitoring stock levels, identifying items needing reordering, and potentially generating labels for items.
Maintaining Records:
Preparing and maintaining records and reports of inventory, shortage and goods issued.
Safety and Compliance:
Adhering to safety procedures and maintaining a clean and organized workspace.
Supporting Workshop Operations:
Assisting with tasks related to the smooth functioning of the workshop, including potentially assisting with the mobilization of tools and equipment
Skills and Abilities:

Organizational Skills: Essential for managing inventory, maintaining records, and ensuring efficient workflow.
Attention to Detail: Important for accurately receiving, storing, and issuing materials, as well as maintaining inventory records.
Communication Skills: Ability to communicate effectively with workshop staff, suppliers, and internal departmental supervisors.
Physical Stamina: May be required to lift and move items, particularly in a workshop environment.
Computer Literacy:  Knowledge of excel and general computer skills:Vehicle Inspections Skills and Knowledge of spare parts:    Ensuring that all truck parts are intact as well as reporting missing and damaged parts.
Truck Dispatch:     Coordinating  dispatch of trucks so that they set off on time to avoid delays , penalties and other costs

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EMPLOYMENT OPPORTUNITY
The Zambia Tourism Agency (ZTA) is a Statutory Body established under the Tourism and Hospitality Act No. 13 of 2015. The Act mandates the Zambia Tourism Agency to effectively market and promote Zambia as a tourism and travel destination of choice and to regulate the tourism industry.
VACANCY
The Zambia Tourism Agency wishes to invite suitably qualified and experienced Zambian nationals to fill the following vacant position:
STORES ASSISTANT (1 POSITION)
Reporting to the Head Finance, the Stores Assistant is responsible for supervising and undertaking storage and distribution of procured goods in order to facilitate effective operations.
 Principle Accountabilities:

Undertakes periodically stock controls in order to facilitate implementation of appropriate interventions
Undertakes timely and accurately maintenance of records in order to facilitate efficient storage and retrieval of information
Undertakes regularly, identification and protection of disposable goods in order to create space and promote safety
Ensures effectively the procurement of goods, services and works to ensure their timely availability.

Qualifications and Experience:

Full Grade Twelve (12) School Certificate
Bachelor’s degree in Purchasing and Supplies or equivalent
1 year experience in stores Management
Able to write technical and analytical reports
Computer literate
Interpersonal skills

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15th July 2025
Job Title: Workshop After Sales Manager
Location: Lusaka, Zambia
Company: Massbreed Investment Zambia Limited
About Us: Massbreed Investment Zambia Limited is a leading supplier of high-quality commercial vehicles and equipment, representing globally renowned brands such as FAW Trucks, Sino Trucks, Lovol Mining and Construction Equipment, and , Golden Dragon buses, and genuine spare parts. We are committed to delivering reliable, affordable, and terrain-appropriate solutions for the African market.
Job Overview: We are seeking dynamic and results-drivenWorkshop Manager to join our team.
Key Responsibilities:

Oversee and manage daily operations of the workshop and after-sales service department.
Ensure timely and high-quality servicing, diagnostics, and repairs of trucks and buses.
Supervise a team of technicians, mechanics, and after-sales officers to achieve service efficiency and customer satisfaction.
Manage service scheduling, job card flow, and parts requisitions in coordination with the spares department.
Handle escalated customer complaints and provide appropriate solutions promptly.
Develop and implement strategies to improve service delivery and increase after-sales revenue.
Prepare and present regular performance reports to senior management.
Ensure compliance with safety standards, service protocols, and company policies.

Qualifications and Skills:

Degree or Diploma in Mechanical Engineering, Automotive Technology, or related field.
Minimum 5 years’ experience in workshop or after-sales management, preferably in the commercial vehicle industry.
Strong knowledge of vehicle diagnostics, mechanical systems, and service procedures.
Excellent leadership, problem-solving, and customer service skills.
Proficiency in Microsoft Office and workshop/job card systems.
Familiarity with FAW, Sino, or Golden Dragon vehicles mechanical systems, diagnostics, and maintenance procedures is a distinct advantage.
Self-motivated with a results-oriented approach.
Proficiency in Microsoft Office Suite.
Valid driver’s license.

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15th July 2025
Job Title: Workshop Manager
Location: Lusaka, Zambia
Company: Massbreed Investment  Zambia Limited
About Us: Massbreed Investment Zambia Limited is a leading supplier of high-quality commercial vehicles and equipment, representing globally renowned brands such as FAW Trucks, Sino Trucks, Lovol Mining and Construction Equipment, and , Golden Dragon buses, and genuine spare parts. We are committed to delivering reliable, affordable, and terrain-appropriate solutions for the African market.
Job Overview: We are seeking dynamic and results-drivenWorkshop Manager to join our team.
Key Responsibilities:

Oversee the day-to-day operations of the workshop, ensuring timely and high-quality vehicle servicing and repairs
Supervise workshop staff including mechanics, technicians, and support personnel.
Ensure all jobs are executed according to technical standards and company policies.
Monitor job cards, workflow, and productivity to optimize efficiency.
Coordinate with the parts department to ensure the availability of spare parts for repairs.
Maintain accurate records of repairs, inventory, and customer interactions.
Ensure compliance with all health, safety, and environmental regulations.
Handle customer inquiries and resolve complaints promptly and professionally.
Report on workshop performance, budgets, and KPIs to senior management.

Qualifications and Skills:

Diploma or Degree in Mechanical Engineering, Automotive Technology, or related field.
Minimum of 5 years experience in workshop management, preferably in commercial vehicle servicing.
Proven leadership and people management skills.
Strong knowledge of truck/bus mechanical systems, diagnostics, and maintenance procedures.
Excellent communication, organizational, and problem-solving abilities.
Proficiency in Microsoft Office and workshop management systems.
Self-motivated with a results-oriented approach.
Proficiency in Microsoft Office Suite.
Valid driver’s license.

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Job Title: Parts Sales Executive – Motor Vehicle Spare Parts
Location: Lusaka, Zambia
Company: Tsapo Industries Zambia Limited
About Us: Massbreed Investment Zambia Limited is a leading supplier of high-quality commercial vehicles and equipment, representing globally renowned brands such as FAW Trucks, Sino Trucks, Lovol Mining and Construction Equipment, and Golden Dragon Buses. We are committed to delivering reliable, affordable, and terrain-appropriate solutions for the African market.
Job Overview: We are seeking dynamic and results-driven Parts Sales Executives to join our team. The successful candidates will be responsible for selling motor vehicles and their spare parts, specifically focusing on LOVOL, FAW, and SINO brands. They will identify customer needs, provide suitable solutions, and build lasting relationships to drive sales and achieve targets.
Key Responsibilities:

Identify and engage potential customers for spare parts sales.
Recommend solutions to customers and prospects (Customer Relationship Management).
Understand customer needs and recommend appropriate products.
Coming up with market expansion strategies
Do market research, competitor analysis and understanding client needs.
Achieve sales targets and contribute to overall company profitability.
Maintain up-to-date knowledge of product features and benefits.
Compiling weekly reports. Attain Full product knowledge by studying characteristics, capabilities, and features.
Develop and maintain strong relationships with new and existing customers.
Prepare and present sales proposals and quotations.
Negotiate sales contracts and close deals effectively.
Provide after-sales support and address customer inquiries.
Collaborate with the marketing team on promotional activities.
Keep accurate records of sales activities and customer interactions.

Qualifications and Skills:

Diploma or degree in Sales, Marketing, Business Administration, or a related field.
Proven experience in sales, preferably in the automotive industry.
Strong understanding of motor vehicles and spare parts will be added advantage.
Excellent communication and interpersonal skills.
Ability to build and maintain customer relationships.
Strong negotiation and closing skills.
Self-motivated with a results-oriented approach.
Proficiency in Microsoft Office Suite.
Valid driver’s license.
Application Process: Interested candidates are invited to submit their CV and cover letter to undefined with the subject line “Sales Executive Application” by 20th July 2025 at the close of business.

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CAMCO GROUP
EMPLOYMENT OPPORTUNITY
CAMCO GROUP which was established in 1998 and is headquartered in Shanghai, China. Over the past 26 years of steady growth and development, the Group has expanded its operations in Africa with operations established and fully running in Cameroon, Kenya, Malawi, Tanzania, Namibia and Zambia; and present in several regions in China including Shanghai, Shangdong, Hainan and Changsha. The business scope spans across trade, machinery hire, agriculture, mining, energy, vocational training, asset management, civil engineering and business consultancy. Camco Equipment Zambia Limited now seeks to appoint a suitable candidate in the following position:-
1. POSITION: ACCOUNTANT (01)
Job Purpose: The job holder will be responsible for preparing monthly account reconciliations maintenance, analyse financial information and summarize financial status, handle monthly, quarterly and annual closings, reconcile accounts payable and receivable, compute taxes and prepare tax returns and assist in handling tax refunds, manage balance sheets and profit/loss statements, prepare audit financial transactions and reports, reinforce financial data confidentiality and conduct database backups when necessary, facilitate compliance with Zambian financial policies and regulations.
Key Responsibilities:

Ability to timely prepare Cashbooks and complete Bank reconciliation statements, ensure that Standard Accounting practices are followed when completing the said items.
Ability to accurately prepare and register new employees in readiness for inclusion under the NAPSA, NHIMA & PAYE registers for the Company.
Ensure that all statutory accounts are up to date. Respond to any queries that may arise from statutory organizations such as ZRA, NAPSA, Workers’ Compensation , NHIMA timely for designated companies.
Ensure that support is given to all cashiers in the branches as with regards to petty cash issues and other relevant support as may be needed
Ability to train new employees in both Accounting and Finance according to Company guidelines and standard training manuals.
Ability to timely and accurately file all returns and return all data both electronic and hard copy data.
Ability to fully understand Company SOPs, able to follow company’s rules with self-discipline, and give feedback on the implementation of the regulations timely, and put forward reasonable suggestions for improvement.

Qualifications & Requirements:

Minimum diploma in Accounting, ZiCA Licentiate.
5 years relevant experience in similar role.
Must be a registered member of ZiCA.
Conversant with Pastel, Quick books.
Excellent analytical skills with the ability to interpret complex data and make informed decisions.
Demonstrated ability to effectively communicate and collaborate with internal and external stakeholders.
Proficiency in Microsoft Office Suite and excel.

If you have the qualifications to desire to join our dynamic team at Camco Equipment Zambia Limited and you are highly proactive with a positive attitude, you might be just the person we are looking for.
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Job Title: Workshop After-Sales Officer
Location: Lusaka, Zambia
Company: Massbreed Investment  Zambia Limited
About Us: Massbreed Investment Zambia Limited is a leading supplier of high-quality commercial vehicles and equipment, representing globally renowned brands such as FAW Trucks, Sino Trucks, Lovol Mining and Construction Equipment, and , Golden Dragon buses, and genuine spare parts. We are committed to delivering reliable, affordable, and terrain-appropriate solutions for the African market.
Job Overview: we seeking a dedicated and results-driven Workshop After-Sales Officer to join our Lusaka operations. The ideal candidate will play a critical role in ensuring customer satisfaction and supporting the service department in delivering quality after-sales services.
Key Responsibilities:

Coordinate vehicle servicing and repair activities within the workshop.
Act as the link between customers and workshop technicians to ensure timely and effective resolution of service issues.
Monitor job card processing, service scheduling, and follow-up on completion timelines.
Assist in managing spare parts requisitions and availability for ongoing jobs.
Ensure all customer concerns and service-related issues are addressed professionally and promptly.
Keep accurate records of all after-sales activities including customer feedback, complaints, and completed work orders.
Work closely with the Service Manager to uphold workshop quality standards and operational efficiency.
Provide support in warranty claim documentation and follow-ups.

Qualifications & Experience:

Diploma or Degree in Mechanical Engineering, Automotive Technology, or a related field.
At least 3 years of experience in after-sales service or workshop coordination in the automotive industry (commercial vehicles preferred).
Good understanding of truck/bus mechanical systems and workshop operations.
Strong communication and customer service skills.
Proficiency in Microsoft Office and workshop/job card management systems.
Knowledge of FAW, Sino, or Golden Dragon vehicles will be an added advantage.

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POSITION: CHINESE TRANSLATORS (02)
Job Purpose: Responsible for facilitating communication between Chinese nationals and local population.
Reporting to: Operations Manager.
Requirements:

Minimum of HSK3 level.
Experience in Heavy Duty Machinery Repairing will be an added advantage
At least 2 years working experience in similar position.

Main tasks and responsibilities.

The ability to research and resolve translation challenges
Fluency in Chinese and English.
Ability to maintain confidentiality and ethical standards.

Compulsory Requirement: all applicants must be registered and active members of their respective professional bodies.
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POSITION: MECHANICAL TECHNICIANS (02)
Job Purpose: Responsible for Power Generator Installation, servicing, trouble shooting and repairing.
Reporting to: After Sales Manager.
Requirements:

Minimum of Craft Certificate in Mechanical from a recognized institution.
Experience in Heavy Duty Machinery Repairing will be an added advantage
At least 3 years working experience in similar position
Able to work independently / under minimum supervision.

Main tasks and responsibilities.

Trouble shooting
Repair heavy-duty machines such as loaders, Bull Dozers, Excavators etc.
Repair of other machines such as electrical generators and other engines

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