Job Region: Zambia

MINIMUM REQUIREMENTS
Minimum Requirements

Diploma or Degree in Business Administration, Office Management, Education Administration, or a related field
GCE Certificates with 5 credits or better inclusive of English, Math and Science
Minimum of 3 years’ experience in an administrative or front office role, preferably in a school or similar environment
Of Christian faith with 3 years testimony
Proficient in Microsoft Office (Word, Excel, Outlook)
Excellent communication and interpersonal skills
Strong organizational skills with high attention to detail
Ability to handle sensitive information with discretion
Knowledge of basic school finance processes is an added advantage
Reliable, courteous, and able to multitask in a busy school environment

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To manage new business development portfolios of clients for Research, Media Buying and Branding/OOH. To drive new business opportunities for the company and ensuring maximum profitability. Based upon excellent knowledge of the client’s business, to lead and drive the team to provide excellent client services and manage the delivery of exceptional service that meets and exceeds business targets for the client and for the agency.
JOB RESPONSIBILITIES
1. Business Management and Implementation
Actively networking within the industry and ensure that the agency is at the forefront of clients
To set and direct the delivery of the income targets for each client account
Share the overall business development process with the rest of the team
Focus on key deliverables through the existing and potential client base to create a win-win solution that enables profitability and the relationship with clients
Drive new business acquisition through targeting key accounts
Give the client service team direction through managing the retention of existing clients by delivering consistent high standards of work to exceed expectations and impact on bottom line
Believing in passion and brand values for any client, as well as the individual, especially those within the company
Ensure that the team functions effectively and efficiently, with the ultimate objective of ensuring the client assigned to the team are happy, loyal and profitable to the agency
Ensure optimum deployment of 360-degree communication, facilitate problem solving, manage client relationships, monitor the health of the client’s business within the agency, deliver bottom line client profitability and grow the clients’ business within the agency
2. Client Management and Business Development
To ensure clear understanding of the client’s strategic and operational requirements and communicate this to the team
Through close relationship with the clients, continuously develop the strategic direction of each client account and ensure communication of any directional changes to the team
Deliver high standards of client satisfaction, measuring this through feedback, surveys, response to campaigns and continuously adapting and adjusting approaches to benefit client needs
opportunity to benefit from access to the range of services that are available within the agency
Building the strength of the business relationship through delivery of value-added services to the benefit of the client
To actively pursue business development opportunities with the client accounts, selling additional services whenever possible
To support the delivery of New Business into the agency through leadership or involvement of pitch project work and delivery
Identify areas of growth on existing and new business
3.Financial Management
To manage and monitor the income from all client accounts
Ensure invoicing and financial administration is of a high standard to keep income coming into the agency
To provide monthly sales reports to the General Manager
To achieve or exceed all key financial targets for the agency
To drive all daily business activity towards the achievement of business targets
4.Any other Duties
Perform any other duties as assigned
QUALIFICATIONS
EDUCATION AND EXPERIENCE  
Grade 12 Full Certificate
Bachelor’s degree in Business Administration and/or Marketing, Project Management or equivalent
Zambia Institute of Marketing Membership is required
3 years’ or more work experience in similar position
SKILLS & COMPETENCIES
Strong interpersonal and communication skills
Leadership skills
Excellent communication and presentation skills
Professionalism
Team player
Client focus
Creativity
Advertising and Research experience will be an added advantage
Commitment to continuous learning
Clean valid driving license

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Mary’s Meals is a global movement focused on one goal – that every child receives a nutritious daily meal in their place of education currently supporting over 2.4 million children globally and over 400,000 children in Zambia. We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. We are fully committed to a culture of safeguarding and our safe recruitment practices ensure that only those that are committed to our high standards join our movement. We are delighted to be recruiting for;
Mary’s Meals Zambia is looking for suitable person to fill the role of the Administrative Assistant. This role is based in Kasama Town, Northern Province. This position will support the Administration Officer.
PURPOSE OF THE ROLE
The Administrative Assistant will coordinate the timely, effective and efficient provision of administrative support in all MMZ offices to ensure proper oversight of MMZ premises and office equipment.
KEY RESPONSIBILITIES
The Administrative Assistant will support the smooth day-to-day running of office operations. Key responsibilities include:
1.    Coordinating travel and accommodation arrangements for staff and visitors
2.    Managing office supplies, petty cash, and cleanliness of office premises
3.    Overseeing repairs and maintenance of office equipment, facilities, and utilities
4.    Supporting compliance with statutory requirements and managing administrative records
5.    Acting as the first point of contact for visitors and supporting hospitality needs
6.    Organising files, maintaining inventory records, and supporting internal events
The role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.
QUALIFICATION, SKILLS AND EXPERIENCE
1.    A diploma or degree in Business Administration, Public Administration or a related field
2.    Experience in similar role
3.    Strong organizational and communication skills
4.    Proficiency in MS Office (Word, Excel, PowerPoint)
5.    Ability to work independently and collaboratively
6.    Eagerness to learn and adapt in a tech-oriented environment
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About Talent House
Talent House is a leading recruitment and HR consulting firm that has been in existence since 2014. Our mission is to be the link that connects people and organisations in achieving a shared purpose and to connect great companies to  driven people who are seeking exciting growth opportunities.
We offer a creative, flexible and fun working environment. We are a values-driven organisation and seek like-minded individuals to join our growing team!
Our Values 
Integrity: ALWAYS do the right thing, especially when it is the hardest choice to make.
People First:  We always aim to give clients and candidates a great customer experience. Our internal team are candidates and customers too
Get Things Done: WE Move! We do what needs to get done, WHEN it needs to get done.
Intuitive:  We are inspired by our work and we let our work inspire us.
Courage:  We are not afraid to stretch ourselves, grow and pivot!
We are seeking a creative and entrepreneurial HR/Recruitment professional to join our team as a Talent Consultant. The Talent Consultant will be crucial in partnering with clients to address their HR and Recruitment needs effectively.
Job Description
The position of Talent Consultant has the following responsibilities:

Partner with clients to assess HR needs and develop tailored solutions to address recruitment, retention, and talent development challenges
Conduct HR audits and assessments to identify areas for improvement and recommend strategic initiatives
Provide guidance and support on employee relations matters, including conflict resolution, disciplinary actions, and performance management
Design and facilitate training programs to enhance employee skills and capabilities
Stay abreast of industry trends and best practices in HR management, sharing insights and recommendations with clients
Build and maintain strong client relationships, serving as a trusted advisor on HR-related matters
Develop and execute innovative recruitment strategies to attract top talent, including leveraging social media platforms, networking events, and industry partnerships
Conduct comprehensive candidate assessments and interviews to ensure alignment with client needs and organizational culture
Ad hoc administrative tasks from time to time
Taking an active role in ensuring the brand building of Talent House as an employer and HR firm of choice.

Key Skills Required 

Knowledge of employee relations and Zambia labour and employment law is a must.
Demonstrated experience in human resources, consulting, or related roles, showcasing proficiency in HR best practices and methodologies
Strong analytical skills with the ability to interpret data and metrics to drive strategic HR decisions in our firm
Detail-oriented with a commitment to delivering high-quality HR solutions tailored to the needs of each client
Ability to adapt to fast-paced environments and manage multiple projects simultaneously in our firm
Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels
Experience with key sources for candidates as well as the proven ability to develop a network to source experienced candidates
Ability to operate efficiently and effectively remotely
Demonstrated good communication and interpersonal skills
Tech-savvy with experience in using Microsoft Office, Google docs,
Application Tracking systems and experience with visual aid tools like Canva/Figjam etc.

Qualifications

Degree in Business Administration/HR/Social Sciences or any related field
2 – 3 years of experience in an HR role
Affiliation or membership with the ZIHRM.

Compensation 
The incumbent will receive a competitive salary commensurate with experience.
Hybrid work in Lusaka with internet provided
Laptop and phone provided
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About Us:
Brolichi Creation Enterprise Limited is a dynamic multi-sector company in Solwezi, Zambia, delivering excellence in building materials supply, transport, vehicle importation, customs clearing, and financial services. We are driven by integrity, innovation, and client satisfaction.
1. General Manager
Location: Solwezi, Zambia
Reports to: Directors
Role Overview:
Lead strategic operations across all divisions, ensuring alignment with our mission to enhance client operations and community growth. Drive profitability, compliance, and team excellence.
Key Responsibilities:

Oversee daily operations of 5 service divisions (Building Materials, Transport, Vehicle Import, Customs, Financial Services).
Develop growth strategies and expand market share in Zambia/SADC.
Ensure compliance with statutory requirements
Manage budgets, P&L, and resource allocation.
Foster relationships with key clients.
Mentor department heads and promote a culture of reliability and innovation.

Requirements:

Bachelor’s in Business/Management; MBA preferred.
5+ years in multi-sector management (construction, logistics, finance).
Proven success in scaling SMEs in Zambia.
Expertise in statutory compliance (Tax, Procurement, Labour Laws).
Strong leadership, negotiation, and problem-solving skills.
Based in or near Solwezi; fluent in English.

2. Administrative Support Officer
Location: Solwezi, Zambia
Role Overview:
Provide critical administrative support to ensure seamless operations and compliance across departments.
Key Responsibilities:

Maintain statutory documents
Coordinate meetings, travel, and communications for senior staff.
Manage office supplies, records, and vendor interactions.
Assist in preparing reports, tenders, and compliance audits.
Support HR functions (leave tracking, onboarding).

Requirements:

Diploma in Business Administration/Related Field.
3+ years in administrative roles; knowledge of Zambian statutory compliance
Proficiency in MS Office and record management.
Detail-oriented, organized, and strong communicator.
Residing in Solwezi.

3. Senior Accountant
Location: Solwezi, Zambia
Role Overview:
Lead financial operations, ensuring accuracy, compliance, and strategic fiscal management.
Key Responsibilities:

Manage accounts, budgets, and financial reporting (P&L, balance sheets).
Oversee tax compliance.
Coordinate audits and statutory submissions.
Monitor cash flow across divisions.
Develop financial controls and cost-saving strategies.

Requirements:

ACCA/CIMA/ZICA License; Bachelor’s in Accounting.
3+ years in accounting, preferably in multi-sector firms.
Expertise in Zambian tax laws and procedures.
Proficiency in accounting softwares.
Analytical, ethical, and deadline-driven.

4. Sales Person (Building Materials & Mining Supplies)
Location: Solwezi, Zambia
Role Overview:
Drive sales growth in building materials and mining supplies, leveraging our client network and compliance advantages.
Key Responsibilities:

Achieve sales targets for building materials
Build relationships with mines, contractors and retailers.
Utilize ZPPA registration to bid on public tenders.
Provide market intelligence and customer feedback.
Collaborate with logistics for timely deliveries.

Requirements:

Diploma in Sales/Business; 3+ years in construction/mining sales.
Knowledge of Zambian mining/construction sectors.
Strong negotiation and client management skills.

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Assistant Technician – Cable TV and Internet Installation
As an assistant technician, you will work under the supervision of a senior technician and perform the following duties:
Install, configure, and test Customer Premises Equipment (CPE) at customer locations
Troubleshoot and resolve any issues with CPE or network connectivity
Educate customers on how to use CPE and answer any questions they may have
Provide friendly and professional customer service and follow-up
Adhere to safety and quality standards and procedures
To be successful in this role, you will need:
A diploma in electronics, telecommunications, or a related field
At least one year of experience in installing and repairing CPE or similar devices
A valid Class A (motorcycle) license.
A good command of English and the ability to communicate effectively with customers who speak English as a second language
A positive attitude, a strong work ethic, and a willingness to learn
We offer:
A competitive salary and benefits package
A supportive and collaborative work environment
Opportunities for training and career advancement
A chance to make a difference in the lives of our customers and communities
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1. Position: Indian Cuisine Chef
Location: Lusaka
Industry: Food Processing
Level: Mid-Level to Experienced
Do you have a passion for Indian cuisine and the culinary skills to bring authentic flavors to life?
Our client in the food processing and hospitality industry is looking for a skilled Indian Cuisine Chef to lead kitchen operations and deliver high-quality traditional dishes.
This role is ideal for a chef with a deep understanding of Indian cooking techniques, strong kitchen management abilities, and a flair for creating memorable dining experiences.
Key Responsibilities:
1. Food Preparation & Cooking

Prepare and cook a wide variety of authentic Indian dishes including curries, tandoori, naan, and more.

2. Menu Development

Contribute to menu planning and innovation while staying true to traditional recipes.
Adapt recipes for dietary preferences when required.
Kitchen Management
Manage daily kitchen operations, inventory, and procurement of supplies.
Ensure timely and smooth food service delivery.

3. Food Safety & Hygiene

Maintain high standards of cleanliness and ensure compliance with food safety regulations.

4. Staff Training & Supervision

Train and mentor junior kitchen staff to maintain consistency and quality.

5. Quality Control

Oversee the presentation, taste, and quality of every dish before it leaves the kitchen.
Inventory Management
Source fresh ingredients and manage proper food storage to reduce waste.

6. Ideal Candidate Should Have:

Proven experience in preparing authentic Indian cuisine
Strong leadership and kitchen supervision skills
Knowledge of food safety regulations and hygiene standards
Creativity, attention to detail, and passion for culinary excellence

Ready to spice up your career?
2. Customer Service Officer
Location: Lusaka
Industry: Food Processing
Job Summary
Our client in the food processing industry is looking for a proactive and detail-oriented Customer Service Officer to help ensure exceptional service delivery and customer satisfaction. This role involves supervising customer care processes, supporting a team of agents, and minimizing service-related risks such as miscommunication, missed orders, and customer dissatisfaction. The ideal candidate is a strong communicator, organized, and eager to grow in a dynamic, customer-focused environment.
Key Responsibilities
1. Team Supervision

Support and oversee daily activities of customer care agents.
Ensure adherence to service policies, procedures, and response time standards.
Monitor customer interactions (calls, chats, walk-ins) to spot potential issues early.

2. Complaint Management

Handle escalated or sensitive complaints to ensure resolution and customer satisfaction.
Assist in managing the escalation process for high-impact cases to reduce customer churn.

3. Order Management

Accurately input customer orders into the ERP system and verify large or multi-day orders.
Maintain the Kitchen Diary, ensuring orders are tracked and matched to system entries.
Coordinate with kitchen staff to assign orders and track completion/delivery times.

4. Performance and Training Support

Assist in tracking agent performance and identifying areas for improvement.
Participate in training sessions focused on customer service skills and risk management.

5. Data Integrity & Reporting

Ensure accurate and up-to-date data across CRM, ERP, and Kitchen Diary systems.
Record customer interactions, complaints, and resolutions to support continuous improvement.

6. Policy Compliance

Promote adherence to customer service policies, procedures, and daily operational checklists.
Support enforcement of compliance standards and address non-compliance proactively.

7. Additional Responsibilities

Take on other duties as assigned to support the customer service team and organizational goals.

Key Skills & Requirements

Diploma or Bachelor’s degree in Business Administration, Communication, or related field.
Strong communication and interpersonal skills.
Basic knowledge of CRM or ERP systems (training will be provided).
Ability to multitask and stay organized in a fast-paced environment.
Eagerness to learn and grow in a customer service role.

3. Operations Officer
Location: Lusaka
Full-Time
Are you passionate about streamlining operations, optimizing inventory, and maintaining top-tier quality standards?
Our client is seeking a detail-oriented and proactive Operations Officer to take the lead in inventory and quality control functions.
Key Responsibilities

Oversee and optimize inventory control systems
Conduct regular stock audits and reconcile discrepancies
Implement and maintain quality control standards
Drive continuous process improvement and cost-efficiency
Lead root cause analysis and enforce corrective actions
Deliver insightful reports to the COO on inventory and quality performance
Supervise and mentor the Inventory Clerk
Collaborate across departments—production, procurement, and sales

Qualifications

Bachelor’s degree in Operations Management, Supply Chain, Logistics, or a related field
Minimum 2 years of experience in operations, inventory, or quality control
Strong analytical and problem-solving skills
Knowledge of inventory software and quality management systems
Familiarity with local and international food safety standards is a plus
Excellent communication and team leadership abilities

This is a fantastic opportunity to be part of a company that values operational excellence and continuous improvement.
4. Head Waiter
Location: Lusaka
Industry: Food Processing
Do you have strong leadership skills and a passion for delivering a high-quality dining experience?
Our client in the Food Processing industry is seeking a reliable and service-driven Head Waiter to oversee waitering services and ensure guests receive excellent service from start to finish.
This is an excellent opportunity for someone with experience in food service operations and team supervision to take their career to the next level.
Key Responsibilities
1. Food Preparation & Coordination

Liaise with chefs and managers to coordinate daily service operations and menu planning
Supervise preparation and ensure meals meet company quality standards
Oversee portion sizes, food temperatures, presentation, and timing

2. Table Service & Guest Experience

Supervise table settings and ensure neat presentation of cutlery and glassware
Guide customers with menu recommendations and ensure prompt service
Calmly address and resolve customer complaints to maintain satisfaction

3. Health & Safety

Ensure hygiene standards and safety protocols are followed by all staff
Supervise cleaning, food handling, and hazard prevention measures
Report any maintenance issues and participate in regular health and fire safety training

4. Administration & Team Supervision

Create duty rosters, maintain service records, and support daily shift operations
Train new servers on SOPs, service expectations, and workplace etiquette
Supervise and mentor junior staff for professional growth and consistency

5. Payments & Cash Handling

Ensure timely bill payments and reconcile revenue at the end of each shift
Handle POS operations, manage cash/credit transactions, and settle end-of-day reports

6. Vendor & Supplier Collaboration

Liaise with suppliers to ensure timely deliveries and favorable terms
Resolve service issues with external vendors professionally

Candidate Profile

Experience supervising a food service or hospitality team
Strong organizational, customer service, and leadership skills
Good understanding of food safety and service quality standards
Ability to multitask in a fast-paced environment
Familiarity with POS systems and basic administrative duties

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About Us:
Photon Electrical Services & Consultancy is a Zambian-owned and operated company that specializes in delivering high-quality electrical and renewable energy solutions. Our services range from general electrical works to advanced solar PV system installations and consultancy. At PESC, we are committed to professionalism, safety, innovation, and sustainability.
Role Overview:
We are seeking a qualified and experienced Electrical Technician to join our growing team. The ideal candidate will have a strong background in electrical installations, troubleshooting, and maintenance, including hands-on experience with both residential and commercial systems. Experience in solar PV systems and generator installations is a significant advantage.
Key Responsibilities:
1. Carry out electrical installations, tubing, and wiring for residential and commercial buildings.
2. Assist in the design, installation, and maintenance of solar photovoltaic (PV) systems, batteries, and inverters.
3. Conduct electrical fault-finding, diagnostics, and repairs.
4. Interpret and work from electrical drawings, circuit diagrams, and technical manuals.
5. Install, service, and maintain generator systems (both manual and automatic change-over setups).
6. Adhere to safety standards and ensure all work complies with Zambian electrical codes and regulations.
7. Maintain accurate records of work performed and materials used.
8. Collaborate with project engineers and site teams during the execution and commissioning stages.
Qualifications & Requirements:
1. Craft Certificate or Diploma in Electrical Engineering or related field from a recognized institution.
2. TEVETA certification (or equivalent recognized license) is mandatory.
3. Minimum of 3 years practical experience in electrical installations and maintenance.
4. Hands-on experience with solar PV systems is an added advantage.
5. Experience with generator installation and servicing is a strong advantage.
6. Good understanding of Zambian electrical codes and industry safety standards.
7. Ability to work independently and under pressure in dynamic environments.
8. Strong problem-solving skills and a proactive work ethic.
9. Willingness to travel to project sites as required.
What We Offer:
Competitive salary based on experience and qualifications.
Opportunity to work on impactful and innovative energy projects.
Professional growth through on-the-job learning and industry exposure.
A collaborative, respectful, and supportive work environment.
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Job Title: Procurement Manager
Reporting to: Managing Director
Department: Procurement
Institution: Lusaka South Multi-Facility Economic Zone Limited
Job Purpose
To ensure procurement of goods, works and services required by user Departments. Efficient, timely, and transparent execution of the procurement processes, as well as providing advice and support in the procurement of goods and services.
KEY RESULT AREAS & PRINCIPAL ACCOUNTABILITIES (Main Duties)
PROCUREMENT PLANS – Prepare and update the procurement work plans in order to facilitate decision-making. Develop procurement plans, strategy, and manuals in accordance with procurement laws and guidelines of the organization
NEGOTIATION WITH SUPPLIERS – Negotiate contracts with suppliers who meet the Company’s requirements to secure the most favorable terms of business for the company.
CO-ORDINATION – Liaise with departments on project procurement and maintain the outlined guidelines governing the procurement process for the project.
Maintain coordination of project activities and be responsible for following up with management in the achievement of all procurement-related targets.
Assist the Finance Manager in proposing measures to overcome critical delays (if any) to project completion and compliance with agreed procedures.
Ensure efficient management of procurement and vendor processes.
DOCUMENTATION – Render support on Company start-up procurement issues as may be necessary and advise and assist the preparation of appropriate procurement packages.
Prepare and review technical specifications of Terms of Reference (ToRs) and Request for Proposals (RFP).
Prepare and execute purchase orders and requisitions in a timely manner.
STRATEGIES – Develop ideas and strategies to improve operational efficiency, add value, aid business performance and work towards a strategy of continuous improvement
EXPENDITURE CONTROL – Ensures Expenditure against budget is controlled and within approved budget limits and corrective actions implemented as required
SUPERVISION – Direct and control purchasing staff to ensure that they are well motivated and trained and that they carry out their responsibilities to required standards
CENTRAL PURCHASING – Assist in the development of a central purchasing policy to ensure that the company makes the best use of its purchasing power
REPORTING – Prepare physical progress and overall procurement activities report on a quarterly basis
DISPOSAL OF GOODS – Undertake timely identification and disposal of goods in order to create storage space
POLICIES – Develop and implement all necessary policies and procedures to ensure that the purchasing function operates effectively
 
Minimum Required Qualifications & Experience.

Full Grade 12 Certificate
Bachelor’s Degree in Supply Chain Management, Procurement, Purchasing, and Supply, or its equivalent professional qualification, such as ZIPS/CIPS.
A Master’s Degree in ZIPS/CIPS or related field is an added advantage.
5 years post-qualifying experience
Professional Membership to a relevant body such as ZIPS/CIPS

Required Attributes & Competencies.

Proven knowledge and understanding of project planning and implementation.
Knowledge of and experience with ZPPA procurement rules and regulations.
Good analytical skills.
Good interpersonal and team-building skills.
Effective negotiation skills.
Good oral and written communication skills.
Must be proactive and result-oriented.

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Job Purpose
To ensure the safety of all swimmers and visitors by supervising pool activities, enforcing pool rules and responding promptly to emergencies.
Key responsibilities
– Monitor swimmers and pool area to prevent accidents and injuries.
– Enforce all pool rules and safety regulations consistently.
– Perform water rescues and administer First Aid/CPR as needed.
– Maintain cleanliness and order around the pool area.
– Inspect and report any pool safety hazards or equipment issues.
– Assist in opening, closing and general maintenance of the pool.
– Educate pool users on safety procedures and swimming best practices.
– Coaching and training swimmers.
– Support pool events, swimming lessons, or special programs.
Qualifications
– G12 certificate
-Valid Lifeguard Certificate (Red Cross, YMCA or equivalent)
–  Must have First Aid and CPR certification
– Excellent swimming ability and physical fitness
– Strong obversational and decision-making skills
– Ability to stay calm and act quickly in emergencies
– Must be Female aged 25-35
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