Job Region: Zambia

Assistant Technician – Cable TV and Internet Installation
As an assistant technician, you will work under the supervision of a senior technician and perform the following duties:
Install, configure, and test Customer Premises Equipment (CPE) at customer locations
Troubleshoot and resolve any issues with CPE or network connectivity
Educate customers on how to use CPE and answer any questions they may have
Provide friendly and professional customer service and follow-up
Adhere to safety and quality standards and procedures
To be successful in this role, you will need:
A diploma in electronics, telecommunications, or a related field
At least one year of experience in installing and repairing CPE or similar devices
A valid Class A (motorcycle) license.
A good command of English and the ability to communicate effectively with customers who speak English as a second language
A positive attitude, a strong work ethic, and a willingness to learn
We offer:
A competitive salary and benefits package
A supportive and collaborative work environment
Opportunities for training and career advancement
A chance to make a difference in the lives of our customers and communities
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1. Position: Indian Cuisine Chef
Location: Lusaka
Industry: Food Processing
Level: Mid-Level to Experienced
Do you have a passion for Indian cuisine and the culinary skills to bring authentic flavors to life?
Our client in the food processing and hospitality industry is looking for a skilled Indian Cuisine Chef to lead kitchen operations and deliver high-quality traditional dishes.
This role is ideal for a chef with a deep understanding of Indian cooking techniques, strong kitchen management abilities, and a flair for creating memorable dining experiences.
Key Responsibilities:
1. Food Preparation & Cooking

Prepare and cook a wide variety of authentic Indian dishes including curries, tandoori, naan, and more.

2. Menu Development

Contribute to menu planning and innovation while staying true to traditional recipes.
Adapt recipes for dietary preferences when required.
Kitchen Management
Manage daily kitchen operations, inventory, and procurement of supplies.
Ensure timely and smooth food service delivery.

3. Food Safety & Hygiene

Maintain high standards of cleanliness and ensure compliance with food safety regulations.

4. Staff Training & Supervision

Train and mentor junior kitchen staff to maintain consistency and quality.

5. Quality Control

Oversee the presentation, taste, and quality of every dish before it leaves the kitchen.
Inventory Management
Source fresh ingredients and manage proper food storage to reduce waste.

6. Ideal Candidate Should Have:

Proven experience in preparing authentic Indian cuisine
Strong leadership and kitchen supervision skills
Knowledge of food safety regulations and hygiene standards
Creativity, attention to detail, and passion for culinary excellence

Ready to spice up your career?
2. Customer Service Officer
Location: Lusaka
Industry: Food Processing
Job Summary
Our client in the food processing industry is looking for a proactive and detail-oriented Customer Service Officer to help ensure exceptional service delivery and customer satisfaction. This role involves supervising customer care processes, supporting a team of agents, and minimizing service-related risks such as miscommunication, missed orders, and customer dissatisfaction. The ideal candidate is a strong communicator, organized, and eager to grow in a dynamic, customer-focused environment.
Key Responsibilities
1. Team Supervision

Support and oversee daily activities of customer care agents.
Ensure adherence to service policies, procedures, and response time standards.
Monitor customer interactions (calls, chats, walk-ins) to spot potential issues early.

2. Complaint Management

Handle escalated or sensitive complaints to ensure resolution and customer satisfaction.
Assist in managing the escalation process for high-impact cases to reduce customer churn.

3. Order Management

Accurately input customer orders into the ERP system and verify large or multi-day orders.
Maintain the Kitchen Diary, ensuring orders are tracked and matched to system entries.
Coordinate with kitchen staff to assign orders and track completion/delivery times.

4. Performance and Training Support

Assist in tracking agent performance and identifying areas for improvement.
Participate in training sessions focused on customer service skills and risk management.

5. Data Integrity & Reporting

Ensure accurate and up-to-date data across CRM, ERP, and Kitchen Diary systems.
Record customer interactions, complaints, and resolutions to support continuous improvement.

6. Policy Compliance

Promote adherence to customer service policies, procedures, and daily operational checklists.
Support enforcement of compliance standards and address non-compliance proactively.

7. Additional Responsibilities

Take on other duties as assigned to support the customer service team and organizational goals.

Key Skills & Requirements

Diploma or Bachelor’s degree in Business Administration, Communication, or related field.
Strong communication and interpersonal skills.
Basic knowledge of CRM or ERP systems (training will be provided).
Ability to multitask and stay organized in a fast-paced environment.
Eagerness to learn and grow in a customer service role.

3. Operations Officer
Location: Lusaka
Full-Time
Are you passionate about streamlining operations, optimizing inventory, and maintaining top-tier quality standards?
Our client is seeking a detail-oriented and proactive Operations Officer to take the lead in inventory and quality control functions.
Key Responsibilities

Oversee and optimize inventory control systems
Conduct regular stock audits and reconcile discrepancies
Implement and maintain quality control standards
Drive continuous process improvement and cost-efficiency
Lead root cause analysis and enforce corrective actions
Deliver insightful reports to the COO on inventory and quality performance
Supervise and mentor the Inventory Clerk
Collaborate across departments—production, procurement, and sales

Qualifications

Bachelor’s degree in Operations Management, Supply Chain, Logistics, or a related field
Minimum 2 years of experience in operations, inventory, or quality control
Strong analytical and problem-solving skills
Knowledge of inventory software and quality management systems
Familiarity with local and international food safety standards is a plus
Excellent communication and team leadership abilities

This is a fantastic opportunity to be part of a company that values operational excellence and continuous improvement.
4. Head Waiter
Location: Lusaka
Industry: Food Processing
Do you have strong leadership skills and a passion for delivering a high-quality dining experience?
Our client in the Food Processing industry is seeking a reliable and service-driven Head Waiter to oversee waitering services and ensure guests receive excellent service from start to finish.
This is an excellent opportunity for someone with experience in food service operations and team supervision to take their career to the next level.
Key Responsibilities
1. Food Preparation & Coordination

Liaise with chefs and managers to coordinate daily service operations and menu planning
Supervise preparation and ensure meals meet company quality standards
Oversee portion sizes, food temperatures, presentation, and timing

2. Table Service & Guest Experience

Supervise table settings and ensure neat presentation of cutlery and glassware
Guide customers with menu recommendations and ensure prompt service
Calmly address and resolve customer complaints to maintain satisfaction

3. Health & Safety

Ensure hygiene standards and safety protocols are followed by all staff
Supervise cleaning, food handling, and hazard prevention measures
Report any maintenance issues and participate in regular health and fire safety training

4. Administration & Team Supervision

Create duty rosters, maintain service records, and support daily shift operations
Train new servers on SOPs, service expectations, and workplace etiquette
Supervise and mentor junior staff for professional growth and consistency

5. Payments & Cash Handling

Ensure timely bill payments and reconcile revenue at the end of each shift
Handle POS operations, manage cash/credit transactions, and settle end-of-day reports

6. Vendor & Supplier Collaboration

Liaise with suppliers to ensure timely deliveries and favorable terms
Resolve service issues with external vendors professionally

Candidate Profile

Experience supervising a food service or hospitality team
Strong organizational, customer service, and leadership skills
Good understanding of food safety and service quality standards
Ability to multitask in a fast-paced environment
Familiarity with POS systems and basic administrative duties

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About Us:
Photon Electrical Services & Consultancy is a Zambian-owned and operated company that specializes in delivering high-quality electrical and renewable energy solutions. Our services range from general electrical works to advanced solar PV system installations and consultancy. At PESC, we are committed to professionalism, safety, innovation, and sustainability.
Role Overview:
We are seeking a qualified and experienced Electrical Technician to join our growing team. The ideal candidate will have a strong background in electrical installations, troubleshooting, and maintenance, including hands-on experience with both residential and commercial systems. Experience in solar PV systems and generator installations is a significant advantage.
Key Responsibilities:
1. Carry out electrical installations, tubing, and wiring for residential and commercial buildings.
2. Assist in the design, installation, and maintenance of solar photovoltaic (PV) systems, batteries, and inverters.
3. Conduct electrical fault-finding, diagnostics, and repairs.
4. Interpret and work from electrical drawings, circuit diagrams, and technical manuals.
5. Install, service, and maintain generator systems (both manual and automatic change-over setups).
6. Adhere to safety standards and ensure all work complies with Zambian electrical codes and regulations.
7. Maintain accurate records of work performed and materials used.
8. Collaborate with project engineers and site teams during the execution and commissioning stages.
Qualifications & Requirements:
1. Craft Certificate or Diploma in Electrical Engineering or related field from a recognized institution.
2. TEVETA certification (or equivalent recognized license) is mandatory.
3. Minimum of 3 years practical experience in electrical installations and maintenance.
4. Hands-on experience with solar PV systems is an added advantage.
5. Experience with generator installation and servicing is a strong advantage.
6. Good understanding of Zambian electrical codes and industry safety standards.
7. Ability to work independently and under pressure in dynamic environments.
8. Strong problem-solving skills and a proactive work ethic.
9. Willingness to travel to project sites as required.
What We Offer:
Competitive salary based on experience and qualifications.
Opportunity to work on impactful and innovative energy projects.
Professional growth through on-the-job learning and industry exposure.
A collaborative, respectful, and supportive work environment.
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Job Title: Procurement Manager
Reporting to: Managing Director
Department: Procurement
Institution: Lusaka South Multi-Facility Economic Zone Limited
Job Purpose
To ensure procurement of goods, works and services required by user Departments. Efficient, timely, and transparent execution of the procurement processes, as well as providing advice and support in the procurement of goods and services.
KEY RESULT AREAS & PRINCIPAL ACCOUNTABILITIES (Main Duties)
PROCUREMENT PLANS – Prepare and update the procurement work plans in order to facilitate decision-making. Develop procurement plans, strategy, and manuals in accordance with procurement laws and guidelines of the organization
NEGOTIATION WITH SUPPLIERS – Negotiate contracts with suppliers who meet the Company’s requirements to secure the most favorable terms of business for the company.
CO-ORDINATION – Liaise with departments on project procurement and maintain the outlined guidelines governing the procurement process for the project.
Maintain coordination of project activities and be responsible for following up with management in the achievement of all procurement-related targets.
Assist the Finance Manager in proposing measures to overcome critical delays (if any) to project completion and compliance with agreed procedures.
Ensure efficient management of procurement and vendor processes.
DOCUMENTATION – Render support on Company start-up procurement issues as may be necessary and advise and assist the preparation of appropriate procurement packages.
Prepare and review technical specifications of Terms of Reference (ToRs) and Request for Proposals (RFP).
Prepare and execute purchase orders and requisitions in a timely manner.
STRATEGIES – Develop ideas and strategies to improve operational efficiency, add value, aid business performance and work towards a strategy of continuous improvement
EXPENDITURE CONTROL – Ensures Expenditure against budget is controlled and within approved budget limits and corrective actions implemented as required
SUPERVISION – Direct and control purchasing staff to ensure that they are well motivated and trained and that they carry out their responsibilities to required standards
CENTRAL PURCHASING – Assist in the development of a central purchasing policy to ensure that the company makes the best use of its purchasing power
REPORTING – Prepare physical progress and overall procurement activities report on a quarterly basis
DISPOSAL OF GOODS – Undertake timely identification and disposal of goods in order to create storage space
POLICIES – Develop and implement all necessary policies and procedures to ensure that the purchasing function operates effectively
 
Minimum Required Qualifications & Experience.

Full Grade 12 Certificate
Bachelor’s Degree in Supply Chain Management, Procurement, Purchasing, and Supply, or its equivalent professional qualification, such as ZIPS/CIPS.
A Master’s Degree in ZIPS/CIPS or related field is an added advantage.
5 years post-qualifying experience
Professional Membership to a relevant body such as ZIPS/CIPS

Required Attributes & Competencies.

Proven knowledge and understanding of project planning and implementation.
Knowledge of and experience with ZPPA procurement rules and regulations.
Good analytical skills.
Good interpersonal and team-building skills.
Effective negotiation skills.
Good oral and written communication skills.
Must be proactive and result-oriented.

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Job Purpose
To ensure the safety of all swimmers and visitors by supervising pool activities, enforcing pool rules and responding promptly to emergencies.
Key responsibilities
– Monitor swimmers and pool area to prevent accidents and injuries.
– Enforce all pool rules and safety regulations consistently.
– Perform water rescues and administer First Aid/CPR as needed.
– Maintain cleanliness and order around the pool area.
– Inspect and report any pool safety hazards or equipment issues.
– Assist in opening, closing and general maintenance of the pool.
– Educate pool users on safety procedures and swimming best practices.
– Coaching and training swimmers.
– Support pool events, swimming lessons, or special programs.
Qualifications
– G12 certificate
-Valid Lifeguard Certificate (Red Cross, YMCA or equivalent)
–  Must have First Aid and CPR certification
– Excellent swimming ability and physical fitness
– Strong obversational and decision-making skills
– Ability to stay calm and act quickly in emergencies
– Must be Female aged 25-35
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We are looking for an accountant/administrator to perform the following duties:
Bank reconciliation
Bookkepping
Preparation of financial statement
Maintaining receivables and payables ledger
Generating a sales tax invoice from the ZRA SmartInvoice system
Filing and paying of statutory returns
Attending to administrative issues
QUALIFICATION

Must have 1 year or more of work experience. Post-experience in the aluminium and glass industry is an added advantage.
Must have a minimum qualification of a Diploma in Accounting, ZICA Technician, ACCA Level I, or any equivalent.
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Join Marché — We’re Hiring a Photographer & Videographer (with Graphic Design Flair!)
Marché Agency is Zambia’s leading experiential marketing and events powerhouse. From producing the country’s biggest food festival to curating high-energy brand activations for global names, we turn bold ideas into unforgettable moments. To keep the magic moving, we’re looking for a multi-talented Photographer & Videographer who can also flex strong graphic-design muscles.
The Role
You’ll be our in-house visual storyteller, capturing everything from slick product shots and behind-the-scenes reels to full-scale event after-movies. On quieter days you’ll switch gears, crafting social graphics, pitch-deck visuals and motion snippets that keep our campaigns on-brand and scroll-stopping.
What You’ll Do
Plan, shoot and edit high-quality photos and video for campaigns, events, training sessions and social platforms (short-form & long-form).

Ideate concepts with the creative and account teams, ensuring visuals align with each client’s brand guidelines.
Design static and motion graphics (digital banners, infographics, story templates, pitch decks, event collateral).
Manage and maintain all camera, lighting and audio equipment; recommend upgrades where needed.
Catalogue and back-up assets, keeping our content library organised and easily searchable.
Stay on top of visual trends, new gear, and emerging formats (Reels, TikTok, AR filters, etc.) to keep Marché ahead of the curve.

Must-Haves

3+ years’ professional experience in photography and videography, including post-production (Premiere / Final Cut / DaVinci + Lightroom / Photoshop).
Solid graphic-design skills in Adobe CC (Illustrator, InDesign, After Effects a plus).
A portfolio that shows versatility: events, product, lifestyle, and short-form social content.
Comfort working in fast-paced, on-location environments with tight turn-arounds.
Excellent time management and the confidence to push creative boundaries while respecting brand standards.

Nice to Have

Drone pilot licence / aerial videography experience.
Motion-graphics or basic 3D/animation skills (e.g., Blender, Cinema 4D).
Familiarity with live-streaming set-ups.Location & Hours
Based at Marché HQ in Lusaka with regular travel to client sites nationwide. Standard office hours with evening/weekend shoots as project calendars dictate (time-off-in-lieu provided).

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Position Summary:
We are seeking a skilled and charismatic Barman to join our team. The ideal candidate will create a welcoming atmosphere, craft exceptional beverages, and provide outstanding service to our guests.
Key Responsibilities:
1. Prepare and serve a variety of alcoholic and non-alcoholic beverages to guests in line with resort standards.
2. Engage with guests to provide a warm and hospitable experience, recommending drink options tailored to their preferences.
3. Maintain the cleanliness and organization of the bar area, including stocking supplies and managing inventory.
Ensure compliance with health, safety, and sanitation regulations.
4. Assist in creating and updating the cocktail and drinks menu, incorporating unique flavors and seasonal ingredients.
5.Handle cash and credit transactions accurately and efficiently.
6. Support other team members during busy periods to ensure smooth service delivery.
Qualifications & Skills:
1. Proven experience as a Barman in a luxury hotel, resort, or high-end establishment.
2. Strong knowledge of spirits, cocktails, wines, and bar equipment.
3. Excellent interpersonal and communication skills with a customer-focused attitude.
4. Ability to work effectively under pressure and in a fast-paced environment.
5. A professional appearance and demeanor aligned with the resort’s luxury standards.
6. Certification in Mixology or Bartending (preferred).
7. Flexibility to work evenings, weekends, and holidays as required.
What We Offer:
A chance to work in a serene and exclusive environment.
Competitive salary and benefits.
Opportunities for professional growth and training.
The opportunity to contribute to an unforgettable guest experience.
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National Breweries Plc is Zambia’s leading producer and distributor of Traditional African Beer. Our affiliation to Delta Beverages gives our employees a sense of pride and that of belonging to one of the biggest international brewing companies in the world. The Company offers opportunities for all to learn develop and grow, whilst offering challenging career opportunities for lateral or vertical advancement
We are inviting applications to fill the following vacant position:
Position: Driver Salesman X10
Location: Lusaka
Contract: One Year Contract
 
Reporting to the Sales and Distribution Supervisor, the successful candidates will be accountable for the following:
 

To provide information on sales forecast for designated route

Ensures that he loads the quantities that will meet the demands of the route services
Provide information that could lead to exploration of new market avenues
Ensure that cash is kept safely at all times
Ensure cash sales balance with stock sold and balance back (returns)
Adequate servicing of the route to ensure delivery of beer at the customers’ convenience
Confirm that returnable empties reconcile with the due refundable deposit and inspected to ensure re-usability before payment of refundable deposit
Ensure reduction or no loss of beer in your custody
Drive vehicle according to traffic rules and report the vehicle’s defects in time for servicing or correction

This job is particularly suitable for candidates who meet the following minimum requirements:

Grade 12 Certificate
Certificate in Sales/Marketing
Above 18 years with no previous criminal records
At least 3 years’ experience in driving and sales
Hardworking, reliable, trustworthy, result oriented, ability to hand cash and arithmetic ability
Sober minded and ability to communicate well

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The Zambia Compulsory Standards Agency (ZCSA) is a body corporate created by the Compulsory Standards Act No. 3 of 2017 whose mandate is to inter alia administer, maintain, and ensure compliance with Compulsory Standards.
The Agency wishes to invite suitably qualified and experienced individual to fill the vacant position of Internal Auditor – ICT to be based in Lusaka.
INTERNAL AUDITOR – ICT (ZCS 05)
A.   KEY RESPONSIBILITIES

Undertakes effectively the development of ICT audit plan in order to guide the audit operations.
Undertakes the timely conduct of special and planned ICT audit assignments in order to provide assurance on internal controls and risk management.
Undertakes effectively the conduct of ICT compliance audits in order to foster adherence to legislation, policies, guidelines and regulations.
Undertakes the timely production of ICT internal audit and management reports in order to facilitate informed decision making.
Able to conduct data extraction, analysis and security reviews utilizing appropriate tools.
Undertakes any other duties as assigned.

B.   QUALIFICATIONS

Full Grade 12 Certificate.
Bachelor’s Degree in Computer Science, Business or Accounting or its equivalent
Member of a relevant professional body.
ICT Audit Certification such as CISA or relevant
Minimum 2 years’ relevant job experience
Able to write technical and analytical reports
Able to communicate effectively in English
Computer Literate
Interpersonal skills.
Confidentiality
Integrity
Numerical proficiency.
Knowledge of Data Analytics and tools such as ACL is an added advantage. Knowledge of IT best practices and frameworks (i.e. ISO 27001, COBIT, ITIL) would be considered an advantage.

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