Job Region: Zambia

We are looking for dynamic IT support professionals to provide outsourced IT support to various clients.
What you will do
IT support technicians may do some or all of the following:
identify and solve computer software, hardware problems.
analyze user problems and suggest how to prevent future problems.
assemble, install and test computer software, networks and servers.
update and repair equipment
keep records of software and equipment.
Skills and knowledge
IT helpdesk/support technicians need to have knowledge of:
computer hardware, software, networks and websites
the latest developments in information technology.
Strong knowledge of Windows Servers Systems, Windows AD Domains and Microsoft 365
Working conditions
IT helpdesk/support technicians:
usually work regular business hours, although they may need to work overtime or be on call
usually work in offices, call centers, computer rooms or at their clients’ workplaces
may work in stressful conditions because they have to work to short deadlines, and fix faults quickly.
Will involve on-site and remote support of multiple clients
Minimum requirements:
Must be a member of ICTAZ. IF certificate is not submitted, application will NOT be considered.
G12 certificate
Must have completed A+ and N+
MCSE qualification or currently busy with it would be an advantage.
Valid Driver’s license, copy must be submitted with application, will NOT be considered otherwise.
Ability to work with clients.
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“We encourage people with disabilities to apply.”
Summary:
To pick stocks as per the picking slip and deliver them to the picking area specified by a team leader or manager for collection and delivery for the benefit of customers.
FUNCTIONS / RESPONSIBILITIES:
1. Adhere to Company Policy and procedures
a) Ensure that an ongoing understanding of company policies and procedures that affect the execution of your function
2. Pick stock
a) Wear BIBs to identify yourself with customers at all times
b) Give attention to the quality and quantity of picked stock and advise your manager where the quality and/or quantity is incorrect
c) Draw the correct stock according to the invoice/picking slip/cash sale in order to meet customer requirements
d) Carry out verbal orders/instructions from your line manager at all times and if not sure about how to carry out a task, request assistance from your line manager or other senior staff member
3. Load items – on/off delivery trucks/ customers vehicles
a) Load stock into customer vehicles/delivery vehicles or offload stock from customer vehicles/delivery vehicles
b) Accompany delivery driver to deliver or collect or exchange stock as required
c) Merchandise incoming stock in the right shelves in the store as required
d) Advise customers regarding of picked stock and indicate where stock is either unavailable or not of the correct standard
e) Assist customers as efficiently as possible
4. Satisfy internal and external customers
a) Handle all customers according to the standards in the Interact with Customers course and according to our culture of service to customers
b) Present a positive image to customers, acknowledge, approach and greet customers as required, understand their special needs and respond to their queries as require.
5. House keeping
a) Maintain housekeeping standards by ensuring that internal and external yard is neat and tidy
b) Ensure stock is packed in allocated areas
c) Perform general cleaning duties
6. Safety Awareness
a) Wear correct PPE when picking high-rise stock and always be mindful with ladders and whenever you pick stock from high-rises
b) Follow correct safety procedures
c) Adhere to safety regulations when working with gas
d) Maintain material handling equipment and report any damage or malfunction of forklifts, bob carts and vehicles to line manager
Requirements:
Minimum Academic, Professional Qualifications and Experience required for this position
Requirements:
Grade 12
1-2 Years’ Experience
Competencies:
1. Strengthen Reputation and Local Involvement
2. Ensure customer / Member Centered Performance
3. Ensure Execution and Achieve Results
4. Ensure Planning and Improvement
5. Build and Influence Team
6. Adapt and Learn
7. Manage and Leverage Talent
8. Train and Develop Talent
9. Network Internally and Externally
10. Customer focus
11. Helpful
12. Physically able to perform lift bulk stoc
“Employment Equity Policy Requirements may be applicable”
At Massmart, we are committed to fostering a workplace culture where everyone feels valued, respected, and a true sense of belonging. We believe that every employee deserves a safe environment—free from discrimination, harassment, and inappropriate behaviour—where they can thrive and perform at their best.
Our policies promote equal opportunity and a culture of accountability. If you ever feel unsafe or witness behaviours that do not align with Massmart’s values, we encourage you to speak up.
Email: undefined
Phone: 0800 20 32 46
Your voice matters, and we are here to support you
If you don`t hear from us within 14 days please consider your application unsuccessful.
Application closing date: 10th April 2025
Contact person for further information about this vacancy/forwarding of application:
Massmart is an equal opportunity employer and encourages all people including people with disabilities to apply for the role. Due to the volume of applications we receive, should you not hear from us within 14 days of your application, kindly consider your application unsuccessful.
“Please note that only the following information is required in your CV:
Contact details (email and contact number); Full name; Date of birth; Race; Gender; Disability status; Location (Current city/town of residence); Qualifications and training; Work experience; Memberships (if any); Personal and technical skills, including computer literacy.”
Note that by responding to this application and providing your personal information, you confirm your express and informed consent for Massmart Holdings Limited and all its subsidiaries and all affiliated companies (“Massmart”), to process your personal information in order for Massmart to consider your application for this position. All Personal Information that you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period. To read more about our privacy policy and how we process your information, please visit www.massmart.co.za/privacy-policy
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Position Overview
The Head – Sales and Distribution North is responsible for merchant acquisition and retention. This role also involves managing the Sales team within the northern region. The Head – Sales and Distribution North will oversee the strategic growth and operational efficiency of the sales and distribution department within the assigned region.
Job Responsibilities

Formulate strategy for the Sales and Distribution department and present monthly sales reports to Exco
Develop and implement merchant recruitment and retention strategies for the northern region
Drive growth in EVD, Cash Deposits, Cash Withdrawals, Merchant Payments, and Online Payments business lines
Inspire and drive merchant strategy through sales teams
Oversee merchant support and training initiatives
Conduct market analysis on product trends and merchant behaviors
Contribute to new product development and enhancement of existing products
Manage Regional Sales Managers to ensure revenue and expenditure targets are met
Guide Exco on sales strategies for the region and align sales efforts with company goals

Accountability and Performance Measures
Accountable for achieving revenue targets in the following business lines:

Airtime and Bill Payments
Cash Deposits and Cash Withdrawals
Merchant and Online Payments
Responsible for the performance of Regional Sales Managers
Ensure revenue target achievement and efficient expense management in the northern region.
Perform any other duties assigned by management

Organizational Alignment

Reports directly to the Managing Director
Directly manages the sales team for the northern region

Qualifications

Minimum 3-year degree in any field
Four years of post-qualification experience in a management position
Four years of post-qualification sales experience in an FMCG environment
Minimum of two years’ experience in digital financial services
Experience in leading a team of five or more people

Personality Qualities

Strong leadership skills
Goal-oriented, self-driven
Patient and exhibits humility
Clean criminal and employment record
High integrity and moral standards

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Job Title: Sales Representative
About us
We are a dynamic and fast-growing company looking for motivated and results-driven individuals to join our sales team. As a leading player in distribution, we pride ourselves on delivering high-quality products and services to our valued customers. If you are passionate about sales and thrive in a target-driven environment, we want to hear from you!
Key Responsibilities:

Generate new business by identifying and pursuing sales opportunities.
Build and maintain strong, long-lasting customer relationships.
Conduct market research to identify potential clients and business trends.
Prepare and deliver compelling sales presentations to potential clients.
Meet and exceed sales targets on a monthly and quarterly basis.
Provide after-sales support and address any client concerns promptly.
Maintain accurate records of sales activities, customer interactions, and progress.

Requirements:

Education: A diploma or degree in Sales, Marketing, or a related field is required.
Experience: Proven and trackable experience in sales, with a strong record of meeting or exceeding sales targets.
License: Valid Class C driver’s license.
Strong communication, negotiation, and interpersonal skills.
Self-motivated with the ability to work independently and as part of a team.
Results-oriented with a strong drive to succeed.
Familiarity with CRM software and sales tools is a plus.

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Based in Lusaka, Zambia, Lusaka International Community School (LICS) is a co-educational, secular, fee-paying, non-profit school, which provides an internationally recognised education to a culturally diverse, globally-minded student body in a caring and supportive learning environment. LICS holds in high esteem its vision statement which is to “maximise the potential of future world citizens”.
LICS is a leading independent pre-primary, primary, and secondary school based in the leafy suburb of Roma in Lusaka, Zambia. It is also a member of CIS, AISA, and ISAZ.
The school currently has an opening in the Secondary School and is looking for a suitably qualified individual to join the LICS community as an Art Teacher with effect 1 August 2025.
1. Requirements

At least 3 years of relevant teaching experience.
Demonstrate excellent subject and/or specialist knowledge.
Have a full understanding of connections and progressions in the subject and use this in their teaching to ensure pupils make good progress.
Understand the application and use of ICT in their specialist subjects.

2. Qualities

Be a dynamic, driven person with a desire for educational excellence.
Be willing to be part of a successful team at a school well-established academic record.
Have a sense of humour.

3. Qualifications and Experience

Bachelor’s degree in education with Arts (QTS), /PGCE or equivalent
Additional qualifications are relevant to the role.

4. Key Responsibilities/Accountabilities
4.1 Planning and Setting Expectations

Demonstrate an excellent ability to plan.
Prepare lessons and sequences of lessons with clear objectives to ensure successful learning by all students.
Consistently set high expectations for students in general school life and their academics
Plan teaching to ensure it builds on the current and previous achievements of students and is centered on best practice

4.2 Teaching and Managing Pupil Learning

Demonstrate an excellent ability to teach, manage students, and maintain discipline.
Ensure lessons are engaging and challenging for all ability levels.
Understand and use the most effective teaching methods to achieve teaching objectives.
Display flair and creativity in engaging, enthusing, and challenging groups of students.
Develop students’ literacy, numeracy, and ICT skills as appropriate within their phase and context.
Provide positive and targeted support for students who have special educational needs, are very able, lack confidence, have behavioural difficulties, or are disaffected.
Be aware of which students are on the gifted and talented register or are highly able – and provide an appropriate level of challenge for these students.
Ensure that the secondary school environment is safe, well maintained, and in keeping with the health and safety policies.

4.3 Pastoral Responsibilities

within the school environment and while chaperoning on school trips and events.
● Undertake child protection and safeguarding training relevant to the role.
Play an active role in the care, well-being, and safeguarding of all students.
Undertake child protection and safeguarding training relevant to the role.
Proactively act on concerns, reporting immediately using the relevant school procedures.
Demonstrate care, empathy, and respect for all students.
Actively support and encourage students to create, develop and maintain healthy friendships.
To actively support all school systems of recording and reporting concerns regarding student welfare, including child protection and safeguarding.
Act as a good role model to all students.
Actively participate in the school’s House System.
Attend trips and outdoor educational activities to support students’ personal development.
Take part in extracurricular activities and enrichment program
Model good practice to students, promoting the values as set out in the school’s mission statement.
Consistently apply school policies to reinforce positive behaviour.

5. Remuneration
Competitive package.
6. Application Process
Please visit our website (https://lics.sch.zm/solicited-application/ ), fill in the online application form and upload a detailed CV with a cover letter along with three referees, one of whom should be your current supervisor by 18.04.2025, Kindly note that only shortlisted applicants will be contacted.
7. Safeguarding
Lusaka International Community School is committed to safeguarding and promoting the welfare of our children and young people and expects all staff and volunteers to share this commitment. The successful candidate’s appointment will be subject to full security vetting.
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Job Advert–School Counsellor (Ref: WSCH002)
Based in Lusaka, Zambia, Lusaka International Community School (LICS) is a co-educational, secular, fee-paying, non-profit school, which provides an internationally recognised education to a culturally diverse, globally-minded student body in a caring and supportive learning environment. LICS holds in high esteem its vision statement which is to “maximise the potential of future world citizens”.
LICS is a leading independent Pre-Primary, Primary, and Secondary School based in the leafy suburb of Roma in Lusaka, Zambia, and is a member of CIS, AISA, and ISAZ.
The school currently has an opening and is looking for a suitably qualified individual to join the LICS community as a School Counsellor effective 1st August 2025.
1. Requirements

Bachelor’s degree in counselling or Bachelor’s Degree (unrelated field) but include a Post Graduate Diploma / Master in Counselling
Prior experience working as a counsellor in a school setting.
Minimum three years of work experience in counselling with children/adolescents
Further therapeutic training or qualification in working with children, young people, and schools.
Experience working as part of a multi-disciplinary team.

2. Qualities

Ability to work independently, manage own caseload, and use initiative.
Ability to understand and empathise with social and cultural diversity.
Maturity to exercise sound judgment.
Excellent communication skills, self-driven and motivated, good listener, empathetic, excellent organisation skills, team player.

3. Qualifications

Bachelor’s Degree in Counselling or Bachelor’s Degree (unrelated field) but include a Post Graduate Diploma / Master in Counselling
Additional qualifications relevant to the role.

4. Key Responsibilities/Accountabilities
4.1 Whole School Counselling

Offer confidential counselling to students and staff, addressing personal, social, emotional, and educational concerns.
Utilize solution-focused approaches to tackle barriers to academic, social, and emotional well-being.
Ensure confidentiality except when Safeguarding policies require disclosure.
Make appropriate referrals to external agencies with student consent, and maintain communication with staff.
Actively participate in safeguarding efforts, reporting concerns to appropriate authorities.
Stay updated on counselling and education developments to enhance service delivery.
Collaborate with teachers, parents, and leadership to support students effectively.
Monitor attendance and provide interventions for at-risk students, coordinating with stakeholders.
Address the mental health needs of students and assist families seeking resources.
Utilize data analysis to develop strategies for supporting emotional, social, and learning needs.
Liaise with relevant teams regarding student support and language needs.
Lead PSHE initiatives and monitor their effectiveness.
Propose resource requirements annually.
Provide regular reports on service usage and user concerns.
Maintain membership in relevant professional organizations.
Conduct educational workshops for staff, students, and parents.
Contribute to overall student well-being through bulletins and initiatives.
Review and evaluate counselling services for continuous improvement.
Develop workshops for emotional well-being.
Implement a self-assessment program for professional development.

Flexible in duties within the scope of the role.
4.2 Data Management and Protection

Adhere to legal provisions such as GDPR for confidentiality and data security.
Provide termly reports according to LICS guidelines and conduct an annual review of the school service.
Utilize data to improve practice and effectiveness.
Maintain secure case records and records of students accessing the service.
Input data accurately and in a timely manner into the LICS School Management System and School MIS.

4.3 Support for school/place of work.

Attend staff meetings.
Contribute and participate in the holistic life of the school through the activities programme and participation in school events.
Travel and work may be required during term time, school breaks (rarely), and occasional evenings and weekends.
Develop and maintain effective working relationships with other staff and parents/carers.
Follow school policies, practices and procedures

5. Remuneration
Competitive package.
6. Application Process
Please visit our website (https://lics.sch.zm/solicited-application/ ) fill in the online application form, and upload a detailed CV with a cover letter along with three referees, one of whom should be your current supervisor by 18.04.2025, Kindly note that only shortlisted applicants will be contacted.
7. Safeguarding
Lusaka International Community School is committed to safeguarding and promoting our children’s and young people’s welfare and expects all staff and volunteers to share this commitment. The successful candidate’s appointment will be subject to full security vetting.
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About Talent House Ltd:
We are a leading recruitment and HR consulting firm that links people and companies to achieve a shared purpose. We offer creative, effective, and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop, and retain.
About the role:
The Project Manager is responsible for leading the construction of an 84-unit housing development in Kalumbila. The role involves overseeing all aspects of construction execution, managing small contractors (generally hired on a labor-only basis), ensuring adherence to budget and timelines, and maintaining quality and safety standards. The Project Manager will serve as the key point of accountability for project delivery, coordinating procurement, cost control, site operations, and reporting.
Key Responsibilities:
1. Project Execution & Coordination

Develop and maintain a comprehensive project plan (Gantt chart).
Oversee daily construction activities, ensuring progress aligns with the schedule.
Manage relationships with all small contractors, ensuring smooth workflow.
Ensure efficient procurement, effective material usage, and minimal waste.

2. Contractor & Workforce Management

Hire, manage, and oversee small builders, technical contractors, and tradesmen.
Ensure contractors adhere to agreed-upon work scopes and quality standards.
Resolve any contractor disputes or performance issues.

3. Budget & Cost Control

Work closely with the Quantity Surveyor (QS) to track costs and approve contractor payments.
Ensure all work is completed within the approved budget.
Identify and mitigate cost overruns and unnecessary expenditures.

4. Quality & Compliance

Ensure all work meets architectural and engineering specifications.
Conduct regular quality control (QC) inspections and address deficiencies.

5. Procurement & Logistics Coordination

Oversee procurement leads to ensure timely delivery of materials.
Coordinate with suppliers and site team to maintain steady material flow.
Ensure procurement decisions align with project budget and timeline.

6. HR and H&S

Oversee health and safety measures, ensuring a safe workplace and compliance with appropriate regulations.
Maintain responsibility for all HR matters onsite

7. Reporting & Communication

Provide weekly progress reports to executive management.
Maintain clear documentation of project milestones, challenges, and resolutions.
Serve as the primary liaison between the field team and company leadership.

Desired Skills and Experience 
Education

Bachelor’s degree in Construction Management, Civil Engineering, or a related field preferred. Equivalent experience will be considered.

Experience

Minimum 8 years of experience in construction project management, including at least 3 years directly managing large teams on formal project sites.

Skills & Competencies

Strong leadership and contractor management abilities.
Proficiency in project scheduling tools (e.g., MS Project or MS Excel Gantt charts).
Familiarity with labor-only contracts and managing multiple small contractors.
Proficiency with building material procurement, and familiarity with local suppliers.
Ability to monitor costs, approve payments, and enforce budget discipline.
Strong problem-solving skills and the ability to make quick, informed decisions.
Excellent communication and reporting abilities.

Compensation:

Performance-Based Incentives: Completion bonuses based on project meeting budget and timeline targets.
Housing Allowance: Provided for the duration of the project in Kalumbila.
Transport & Site Allowances: Covered for work-related travel.
Contract Type: Fixed-term contract for the duration of the construction project (with potential for renewal based on performance and future projects).

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