Job Region: Zambia

A Chef to lead the cooks on a catering project in one of the mines in Chingola.
His/ her duties shall encompass planning menus, ensuring food quality and timely preparation, managing kitchen staff, and adhering to safety and sanitation standards, while also potentially creating new recipes and overseeing inventory.
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Job Title: IT Officer
Department: IT & Information Security
Location: Lusaka
Reports To: Head – IT & Information Security (Currently handled by Head – HR)
Job Purpose:
The IT Officer will provide technical support, assist in maintaining IT infrastructure, and ensure compliance with ISO 27001 information security standards. The role involves troubleshooting IT issues, supporting end-users, and contributing to the firm’s information security framework to protect sensitive client and company data.
Key Responsibilities:
IT Support & Infrastructure Management:

Provide first-line technical support for hardware, software, and network issues.
Install, configure, and maintain IT equipment including desktops, laptops, printers, and servers.
Assist in managing user accounts, email configurations, and access control in accordance with IT
policies.
Monitor system performance and ensure IT infrastructure operates efficiently.
Information Security & ISO 27001 Compliance:
Assist in implementing and maintaining ISO 27001 controls and policies.
Support periodic security audits and risk assessments to identify vulnerabilities.
Ensure secure handling of company and client data in line with data protection policies.
Educate users on cybersecurity best practices, including phishing prevention and password
management.

Network & Systems Administration:

Assist in maintaining local area networks (LAN), firewalls, and VPNs.
Support regular system updates, patches, and software deployments.
Help maintain backups and disaster recovery plans to ensure business continuity.

General IT Administration:

Maintain IT asset inventory and ensure proper documentation of IT resources.
Collaborate with vendors and service providers for IT support and procurement.
Assist in IT policy documentation and enforcement within the organization.

Qualifications & Experience:

Bachelor’s degree or diploma in IT, Computer Science, or a related field.
1-2 years of experience in IT support, system administration, or cybersecurity.
Basic knowledge of information security principles, preferably with exposure to ISO 27001.
Experience with Windows and Linux operating systems, Microsoft 365, and networking
fundamentals.
Understanding of cybersecurity tools such as antivirus, firewalls, and endpoint protection
solutions is a plus.

Skills & Competencies:

Strong troubleshooting and problem-solving skills.
Good understanding of IT security best practices.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Attention to detail and a commitment to maintaining IT security.

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Company: Syax Corp
Title: Sales Executive
Location: Lusaka Zambia
Application Closing Date: 18/04/2025
Job Start Date: 01/05/2023
We are seeking a highly motivated Sales Executive with printing and branding industry experience to join our team at Syax Corp. As a Sales Executive, you will be responsible for driving revenue growth by generating new business opportunities and maintaining existing relationships with our clients.
Key Responsibilities:

Identify and pursue new business opportunities to increase sales revenue
Achieve and exceed sales targets and quotas
Develop and maintain strong relationships with clients, understanding their needs and providing them with the appropriate products or services
Conduct market research to identify potential clients and new markets
Collaborate with other departments to ensure customer satisfaction and successful project delivery
Attend industry events to network and build relationships with potential clients

Requirements:

Diploma/Degree in Business Administration, Marketing or related field
Minimum of 2 years of experience in sales or business development
Proven track record of achieving and exceeding sales targets
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Proficient in Microsoft Office Suite
Printing and Branding industry experience is a Must!

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Job Title: Marketing Specialist – Real Estate
Job Summary:
We are looking for a creative and results-driven Marketing Specialist to develop and execute marketing strategies that drive brand awareness, lead generation, and sales for our real estate company. The ideal candidate will have a strong understanding of digital and traditional marketing channels, content creation, and market analysis.
Key Responsibilities:
Marketing Strategy & Execution:
Develop and implement marketing campaigns to promote real estate listings, new developments, and company services.
Create and manage multi-channel marketing plans (digital ads, social media, email, print, events, etc.).
Conduct market research to identify trends, target audiences, and competitive insights.
Digital Marketing & Social Media:
Manage company website, SEO, and paid ads (Google Ads, social media ads).
Develop and schedule engaging content for social media platforms (Instagram, Facebook, LinkedIn, YouTube, TikTok).
Optimize digital marketing efforts for lead generation and conversion.
Content Creation & Branding:
Create compelling marketing materials (brochures, flyers, presentations, and email campaigns).
Write and edit property descriptions, blog posts, newsletters, and press releases.
Ensure brand consistency across all marketing channels.
Lead Generation & CRM:
Track and analyze campaign performance using analytics tools (Google Analytics, Meta Insights, etc.).
Manage and update customer relationship management (CRM) systems.
Support sales teams with lead nurturing strategies and follow-up campaigns.
Event Planning & Community Engagement:
Organize and promote open houses, networking events, and property showcases.
Develop relationships with local businesses, media, and influencers for partnerships.
Engage with clients and prospects through email marketing and follow-ups etc.
Qualifications & Skills:
Bachelor’s degree in Marketing, Business, Communications, or a related field.
2+ years of experience in real estate marketing or a similar role.
Zambia Institute of Real Estate Agency license
Ability to work independently and collaboratively in a fast-paced environment.
Preferred Qualifications:
Experience with real estate platforms (Zillow, Realtor.com, MLS, etc.).
Knowledge of video marketing and real estate photography.
Understanding of local real estate laws and market trends.
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Position Available: Housekeeper & Childcare Provider (Live-In)
Location: Mongu, Western Province
We are seeking a caring, organized, and cheerful individual to join our family as a live-in Housekeeper and Childcare Provider. The successful candidate will be responsible for housekeeping duties, including cleaning, cooking, and laundry, while also providing attentive care to two children (ages 4 and 5) who are school-going.
Key Responsibilities:
– Perform daily cleaning and household maintenance
– Prepare nutritious meals for the family
– Handle laundry and ironing
– Supervise and care for children, ensuring their safety and well-being
– Assist with school runs and help with schoolwork as needed
– Get handover when another house keeper is unavailable or on leave
Requirements:
– A minimum of 5 years of traceable experience in a similar role
– Necessary qualifications in childcare and housekeeping
– Must be a fluent English speaker (additional knowledge of a common Zambian language is an advantage)
– Caring, patient, and cheerful attitude towards children
– Ability to work independently and stay organized
Compensation:
– Above minimum wage with negotiable pay based on experience
Start Date: Immediate
If you meet the above requirements and are looking for a rewarding position with a warm, welcoming family, please apply today!
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ExpressCredit is a global consumer finance company operating in Zambia and 3 surrounding countries, including Botswana, Namibia, and Lesotho. Our company helps individuals in a need of short-term and long-term financial solutions – all of which make a meaningful and lasting impact on the local communities. Since 2018, ExpressCredit has more than tripled its global operations and grown significantly worldwide. If you want to work for a dynamic, forward-thinking and socially responsible financial services provider we are the right match for you!
ExpressCredit Zambia, a registered non-deposit taking financial institution is inviting suitably qualified, competent, skilful and highly motivated professional based in Lundazi, Kawambwa, Nchelenge, Katete and Chama or willing to self-relocate for the Senior Loan Officer Position.
1. Senior Loan Officer
Job Purpose
Takes charge in selling YesCash Zambia products & services, screening, evaluation of loan documentation and processing of loan applications as per laid down Policies and Procedures, general customer service
Key Responsibilities
1.  Sales Point Management, Custodian of all Sales Point assets
Ensure Sales Point is open and ready for business by 07:55 hours.
Ensure Sales Point is locked and safely secured at end of day.
Ensure the Sales Point is clean and conducive for business and customers.
All equipment must be in good working condition for smooth branch operations.
2.  Customer Care, Ensure excellent customer service to all customers.
Resolve customer complaints and queries and ensure they are handled within 24hrs.
Escalate all customer queries and complaints that cannot be handled by the branch immediately and ensure they are resolved within 48hrs.
Ensure customer refund claims are handled with utmost care and customers are refunded within 48hrs.
All customer refund claims are completed and signed off before escalating to SSC for processing.
Customers are fully informed about all products and services
3.  Loan Processing, All loans are processed as per policy and procedure adhering to underwriting rules.
All loan files are secured in the branch daily before dispatching to Head office.
All loan files processed in a month are couriered to Head office for archiving during the first week of the following month.
All mandates are couriered to Head Office (Credit department) by Monday the following week.
4.   Sales,Management of Direct Sales Agents to drive sales.
Set daily marketing plans for DSAs and set daily targets.
Ensure branch sales targets are achieved.
Prepare monthly and weekly sales plan and send to Sales Manager and Head- Branch Operations
Ensure all sales plans are implemented.
5.  Document Archiving,Ensure all documents e.g, Cash receipts, refunds, loan documents are kept safe and secure in branch before dispatching to HQ for archiving.
Ensure all loan documents are couriered to HQ for archiving within 5 working days of the following month.
All mandates are couriered to Head Office (Credit department) by Monday the following week.
6. Reports, Ensure daily and weekly reports are sent completed efficiently and sent on time.
Qualifications and Requirements
Grade 12 School Certificate with 5 credits including English and Mathematics
Diploma or better in sales or any business-related course,
Must have a Valid Driver’s Licence
Computer literate (Microsoft Word and Excel)
Relevant sales and marketing skills- Basic knowledge in financial analysis
Must have sales and marketing experience
Honesty and Integrity
Attention to details
Good organizational and multi-tasking skills.
Knowledgeable in YesCash Zambia Credit Procedures and Products
Excellent interpersonal skills
Good understanding of customer service principles,
Excellent communication skills (oral& written)

2. Loan Officer
Express Credit Zambia seeks to recruit a self- motivated, experienced, skillful and result oriented professional based in Katete, Nchelenge, Lundazi, Kawambwa and Chama or willing to self-relocate for Loan Officer position
Job Purpose
The Loan Officer takes charge in selling YesCash Zambia products & services, screening, evaluation of loan documentation and processing of loan applications as per laid down Policies and Procedures, and responsibility over the loan quality under his/her portfolio, general customer service. The role also includes receiving customers’ repayments, pay out loan disbursements, and entertain customers’ concerns related to their accounts, refunds, payments, arrears, interpret customer loan statements and settlement enquiries, Cash management. General customer service.
Key Responsibilities
Advise customers on all YesCash Zambia products and services
Sell and cross sell YesCash Zambia products and services
Actively engaged in generating sales by bringing customers into branches
Process loan products to private and government offices
Creation of customer accounts in the system
Uploading of loan documentation on the system
Management of loan customer files as per archiving procedure.
Processing of customer refunds
Handling of customer complaints escalate by creating tasks on ERP as per policy
Manage good relationship with agents, who bring in new clients
Receive and post cash loan repayments as per laid down procedure
Receive cheque repayments, post on customers’ accounts, and ensure they are deposited in YesCash bank account.
Disburse loan proceeds and cash refunds
Verify that all loan documentation is fully signed by customers and YesCash representatives before disbursing loan proceeds
Verify customers’ identity before making any cash pay out
Maintain teller register and other files
Overall cash Management
Provide general customer service
Qualifications and Requirements
Grade 12 School Certificate with 5 credits including English and Mathematics
Diploma or better in any business-related course,
Computer literate (Microsoft Word and Excel)
Relevant selling and marketing skills- Basic knowledge in financial analysis
Basic sales and marketing skills
Honesty and Integrity
Attention to details
Good organizational and multi-tasking skills.
Knowledgeable in YesCash Zambia Credit Procedures and Products
Excellent interpersonal skills
Good understanding of customer service principles,
Excellent communication skills (oral& written),
3. Loan Officer Intern
We invite suitably qualified recent graduates based in Katete to apply for internship as Loan Officer in our Operations Department.
Job Requirements
Must be a Recent Graduate (graduated between 2022 to 2024)
Diploma or better in any business-related course,
Full Grade 12 Certificate
No work experience required
Basic sales and marketing skills
Basic knowledge in financial analysis
Honesty and Integrity
Good organizational and multi-tasking skills.
Strong interpersonal and communications skill.
Attention to details
Good understanding of customer service principles,
Enthusiastic and self-starter,
Analytical, good problem solver.
Valid driver’s Licence will be an added Advantage
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At MTN Mobile Money Zambia, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us.
Our commitments go beyond organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application.
The key responsibilities for this role include but not limited to the following:

Resolution of Mobile Money queries from Service Centers, Connect Stores, Agents, Merchants & customer service for walk in customers;
Participation in finance operations – reversals, adjustments, bank engagement, partner float and liquidity support, National Financial Switch (NFS) reconciliations;
Assist with bulk payment training and consultation to Corporate clients;
Ensure adherence to data retention requirements within approved system for easy reconciliation and retrieval;
Provide assistance during UAT and upgrade tests;
Prepare daily, weekly and ad-hoc reporting.

Candidate Requirements

Grade 12 certificate with 5 credit or better of which English and Mathematics are a must;
Diploma in relevant business-related field;
Minimum of 1 years’ experience in business operations support.

Women are strongly encouraged to apply
Candidates are mandated to answer the below on their cover page to the hiring Manager.
Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

Lead with Care
Can-do with Integrity
Collaborate with Agility
Serve with Respect
Act with Inclusion

Hand delivered or posted applications will not be accepted.
 
Note: that only shortlisted candidates will be contacted.
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PEGO Sports Limited will be launching ‘The OZON League’ in 2025. The OZON League will comprise of 10 Football Teams representing the 10 Provinces of Zambia.
Responsibilities:

Covering live sporting events and includes operating audio and video equipment
Providing an analysis of games & delivering sports commentary
Presenting the latest news about various sports, including teams and their players
Writing and editing scripts and articles for different media
Developing content for show segments and marketing.
Interviewing players, coaches, and other prominent figures in sports
Educating viewers and listeners about sports
Sharing sports-related insights
Selling merchandize and tickets

The Essentials:

A relevant Diploma/Degree in Journalism, Sales, Marketing, etc
Experience in sports, sales/marketing and presenting/hosting shows.
Broad knowledge of football and its rules.
Proficiency in computers and technology
Ability to communicate English and multiple local languages – will be an added advantage.

Desired Attributes:

Public Speaker: Can speak confidently in the presence of any crowd and size.
Ambitious: be willing to take on new challenges.
Articulate: should be able to convey thoughts in a clear and concise manner.
Assertive: express oneself in a firm and respectful manner, without being aggressive.
Confident: express thoughts and opinions with conviction.
Creative: demonstrate an ability to write own scripts and guides for commentating.

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Locations: Kitwe and Ndola 
GS Cash Advance Limited has the prime aim of offering financial services to individuals that are in formal employment and are working for companies that GS has approved to be eligible companies in its data base. From its inception, the company has grown and continues to grow steadily with prospects of future expansion.
In view of this, we are hereby inviting well qualified, energetic, enthusiastic, self-motivated and focused professionals to apply for the following vacant position:
Key responsibilities

 Ensures that Call Center Agents Listen effectively to clients and probing to understand their challenges so as to overcome their queries using diplomacy and effective negotiations skills
Addressing issues that are raised by Call Center Agents through answering and resolving queries, complaints and any other issues relating to GS Cash Advance within agreed timelines.
Calling clients to remind them of making payments or any other information that needs disseminating.
 Managing sound relationships with clients through resolving queries and escalating unresolved challenges to the relevant supervisor (s)
 Consolidating weekly and monthly status reports prepared by Call Center Agents.
Ensures that Call Center Agents do not make less than 150 calls every day.

Qualifications

Fluent in English a must and should be able to fluently speak any of the following local languages; Bemba, Nyanja, Lozi, Tonga ,Kaonde among other Zambian Local Languages
 Excellent communication and interpersonal skills and customer service as well as negotiation skills.
High working knowledge of computer literacy, including an in-depth knowledge of Microsoft based applications.
Outstanding selling and negotiation skills.
Exceptional customer service skills and excellent telephone, phone etiquette.
Mature and with a high level of Professionalism.
A minimum of a full Grade 12 Certificate.
Excellent Phone etiquettes

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Chalo Trust is seeking for the services of a highly qualified and experienced Accounts Assistant to join our team.
Qualifications required and Key Responsibilities;

Must be between 30 years and 45 years
Grade 12 certificate
Diploma in Accounts with a minimum of 2 years work experience
paid up member of ZICA 
Good communication skills
knowledge of MS office package
Good knowledge of accounting software

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