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  • School Teacher at Mufulira MCM Secondary School

    CAREER OPPORTUNITY -MUFULIRA MCM SECONDARY SCHOOL DEPARTMENT

    Mopani Copper Mines PLC has operations in Mufulira and Kitwe on the copperbelt Province in Zambia. The Company’s Success has been as a result of its Focused approach to improvement and the mutually beneficial relationships enjoyed with stakeholders-an important sector of which is its employees.
    The Company Seeks the Services of Teacher School x 1
    Job Purpose
    The Responsibilities of this role will include but not limited to the following:

    Planning and scheming of work as well preparing lessons within the prescribed syllabus.
    Efficiently undertaking preparation of schemes of work in order to facilitate delivery of teaching programs.
    Effectively undertaking the provisions of teaching/learning materials in order to enhance imparting of knowledge.
    Effectively undertaking teaching of subject lessons in order to impart knowledge and skills.
    Timely preparation of teaching records in order to assess coverage of the syllabus.
    Invigilating and marking of tests in order to monitor and evaluate performance of pupils.
    Effectively supervising the pupils in classroom in order to enhance learning environment.
    Writing records and reports on work covered.
    Securing teaching and learning materials in the school.
    Liaising with fellow teachers on work schedule.
    Making projection and reviewing of the term’s work.
    Promoting Extra-Curricular Activities (ECA) in school.
    Facilitating learning activities in school.
    Ensuring safety of learners by guarding them within school premises.
    Guiding learners towards their achievement of educational goals.
    Designing and performing practical experiments.
    Adhering to all assignments that are lawful.
    Preparing candidates for National (ECZ) examinations.

    To be considered for this position, the candidate should meet the following minimum requirements:

    Grade 12 Certificate.
    Secondary School Degree (Mathematics).
    Must be registered with Teaching Council of Zambia.
    Proficiency in using educational technology and online learning platforms.
    All academic and professional qualifications should be verified and certified by Zambia Qualifications Authority.
    Good written and oral Communication Skills.
    Presentation Skills.
    Computer Skills i.e. Word, Excel, PowerPoint.
    Must have high Ethical Standards.
    At least 3 years’ experience in the Teaching profession.

    The successful candidate must be result oriented and have the ability to work with own initiative, ability to understand scope of work, paying particular attention to Company policies and Corporate objectives.
    Mopani is committed to establishing a winning team and a copper and cobalt business it can be proud of.The Company operates an employment policy of meritocracy,aiming to employ the right people with the right skill,irrespective of race, gender or creed.
    Applicants who are interested, suitably qualified, and experienced should submit their application no later than 02 April 2026. The application should include contact phone numbers, a detailed curriculum vitae (limited to three pages or less), and contact information for three referees who can be contacted. Additionally,certified copies of all credentials should be provided.
    Female applicants that meet the above qualifications are encouraged to apply. Full confidentiality guaranteed. Please note that only short-listed applicants will be responded to.

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  • Operational Technology Engineer, Junior at First Quantum Mineral

    At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.
     
    Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.
     
    Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.
     
    Job description:
    Purpose
     
    The incumbent will assist in deploying and supporting Mining Technology systems within the Mining Operations Department. This includes assisting with technology-driven initiatives that enhance productivity, safety, equipment utilization, as well as real-time reporting across mining operations. The role will also provide technical support to cross‑functional teams and contribute to building a data-driven, technology‑enhanced mining environment.
     
    Key Responsibilities

    The incumbent will be required to adhere to all relevant requirements, policies, procedures and legal regulations pertaining to health, safety, environment and quality, as well as finance, human resources, and any other regulations as required by the company and relevant to the level of the role and responsibilities of the function.
    Contribute to the safety process improvements of the mine
    Successfully complete structured training programs and assessments across relevant OT systems, mining equipment and departments
    Enquire from all colleagues to develop skill transfer
    Critically assess all production processes for potential improvements
    Support departmental technology projects from concept through implementation.
    Support data collection, validation, and analysis to improve mining processes and decision-making
    Assist in troubleshooting system issues, coordinating with IT, Maintenance and other teams where necessary.
    Prepare and deliver periodic progress reports, technical summaries, training and project updates to stakeholders
    Present completed project outcomes to operational and management teams.
    Perform administrative duties related to OT documentation, change management, and system configuration updates.
    Other duties as directed by the Direct Supervisor

     
    Qualifications

    Grade12 Certificate
    Bachelor’s Degree in Mining Engineering or equivalent
    Member of EIZ
    Manual Driver’s License
    ZAQA Certificate

     
    Experience
    No previous work experience required however exposure to open pit operations will be an added advantage
    BEHAVIOURAL TRAITS

    Strong team ethic
    Ability to work independently
    Strong time management and communication (verbal and written) skills
    Methodical approach to everyday tasks and problem solving

     
    OPERATIONAL REQUIREMENTS

    Ability to work under pressure
    Ability to prioritize and manage multiple tasks
    Must be dependable and self-motivated
    Excellent computer and writing skills
    Must have excellent communication and interpersonal skills
    Ability to interact with people of different cultures
    Accurate and precise attention to detail
    Unquestionable integrity
    Work independently and as part of a team.

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  • Supply Chain Manager at BAT

    BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together! To deliver efficient and reliable supply chain operations by managing inbound supply, production planning, inventory, and distribution while driving performance against key business KPIs and enabling commercial success.
    We are looking for a proactive leader with a strong execution mindset, capable of balancing strategy and operations while delivering measurable business impact through an integrated supply chain.
    Your Key Responsibilities Will Include

    Manage inbound supply (primary & secondary), demand planning, and inventory to ensure product availability
    Oversee supplier performance, contract management, and procurement processes
    Lead S&OP processes and align demand, supply, and production planning
    Ensure compliance with company policies, regulatory standards, and audit requirements
    Monitor supply chain critical metrics and drive corrective actions to close performance gaps
    Optimize working capital, costs, and overall supply chain efficiency
    Ensure seamless execution of warehousing, logistics, and distribution activities
    Drive continuous improvement initiatives and embed standard processes
    Collaborate cross-functionally to deliver business and customer objectives

    Dictionaries & Encyclopedias
    What are we looking for?

    Bachelor’s degree in Engineering, Supply Chain, or related field
    Experience in Supply Chain or Operations
    4–6 years’ experience as a Supply Chain Manager
    Strong knowledge of end-to-end supply chain processes
    Proven experience in cost management, planning, and procurement
    Strong analytical, problem-solving, and communication skills
    Leadership experience with the ability to manage and influence teams
    Commercial awareness and customer-focused attitude
    SAP – added advantage

    What we offer you?

    We offer a market leading annual performance bonus (subject to eligibility)
    Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
    Your journey with us isn’t limited by boundaries; it’s propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn’t just a statement – it’s a reality we’re eager to build together. Seize the opportunity and own your development; your next chapter starts here.
    You’ll have access to online learning platforms and personalized growth programs to nurture your leadership skills
    We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

    WHY JOIN BAT? We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.
    Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.
    Primary & Secondary Schooling (K-12)
    We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).
    Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.
    If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.
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  • Site Manager at Epiroc Zambia Limited

    Site Manager

    Functional area:  Service

    Onsite or Remote:  Onsite

    Country/Region:  ZM

    City:  Chingola

    Location:  
    Chingola, Copperbelt Province, ZM, 10101

    Company name:  Epiroc Zambia Limited

    Date of posting:  Mar 26, 2026

    Are you a proactive leader with a passion for operational excellence and team development?
    We’re looking for a Site Manager to maintain and enhance site operations through proactive management, continuous improvement, and teamwork-ensuring a safe, compliant, and productive environment for all stakeholders.
     
    Your Mission:

    Act as the main customer contact for all on-site service matters
    Lead, develop, and manage the service team and resources
    Plan and oversee maintenance, repairs, inspections, and audits
    Ensure equipment is maintained and repaired to required standards
    Monitor compliance with schedules, documentation, and legal/SHEQ requirements
    Manage tools, workshop conditions, and overall housekeeping
    Handle incident reporting, staffing, and operational planning
    Support employee development, training, and performance management
    Ensure high service quality and customer satisfaction

     
    Your Profile:

    Strong Electrical and Mechanical knowledge of equipment will be an added advantage.
    Ability in managing Artisans is essential
    Good planning, supervisory and organizational skills.
    Attention to detail and show a strong sense of urgency.
    Advanced Technical Certificate / H.E.R / Degree in Mechanical/Electrical Engineering or equivalent through experience.

     
    Location: Chingola, Zambia
    Closing Date: 02 April 2026
     
    Why Epiroc?
    By joining our team, you’ll make a big difference in the energy transition. At Epiroc, we take pride in being passionate innovators, driving the change toward a brighter future for both people and the planet. Guided by our values of Collaboration, Commitment, and Innovation, we foster a culture of trust, growth, and lasting impact.
     
    It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.
     
    All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn’t just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com

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  • Workshop Manager at Epiroc Zambia Limited

    Functional area:  Service

    Onsite or Remote:  Onsite

    Country/Region:  ZM

    City:  Chingola

    Location:  
    Chingola, Copperbelt Province, ZM, 10101

    Company name:  Epiroc Zambia Limited

    Date of posting:  Mar 26, 2026

    We’re looking for a Workshop Manager to ensure that all workshop personnel are trained for relevant workshop operations, housekeeping, prioritizing safety, quality of work, and turnaround time on jobs. Additionally, build and maintain relationships with customers.
    Volunteer opportunities
     
    Your Mission:

    Oversee and coordinate all workshop operations, including maintenance, repairs, and production scheduling
    Ensure projects are completed on time while optimizing workflow efficiency
    Lead, manage, and develop technicians and support staff, including training and performance monitoring
    Recruit and onboard new employees to build a strong team
    Maintain high quality standards through inspections, testing, and continuous improvement initiatives
    Manage resources, including spare parts, tools, equipment maintenance, and budget control
    Enforce health and safety regulations, conduct risk assessments, and ensure compliance with procedures
    Build and maintain strong client relationships, communicate progress, and resolve issues to ensure customer satisfaction
    Provide technical advice and support when needed.

     
    Your Profile:

    Tertiary qualification in business, Mechanical Engineering or associated degree
    Minimum of 3 years of experience in workshop component rebuilding management or a related field.
    Strong mechanical expertise with the ability to diagnose and repair a variety components and machines
    Excellent leadership and organizational skills.
    Proficiency in administrative tasks, including budgeting and scheduling

     
    Location: Chingola, Zambia
    Closing Date: 02 April 2026
     
    Why Epiroc?
    By joining our team, you’ll make a big difference in the energy transition. At Epiroc, we take pride in being passionate innovators, driving the change toward a brighter future for both people and the planet. Guided by our values of Collaboration, Commitment, and Innovation, we foster a culture of trust, growth, and lasting impact.
     
     It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

     
    All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn’t just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com
     

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  • Chief Executive Officer at Digital Paygo

    Digital Shared Services Limited T/A Digital Paygo is inviting applications from suitably qualified and experienced individuals for the position of Chief Executive Officer.
    1. JOB PURPOSE
    The Chief Executive Officer (CEO) reports to the Board of Directors and is responsible for the overall management of Digital Shared Services Limited (the “Company”) within the Company’s policies and guidelines provided by the Board of Directors. The holder of this role shall exercise all powers and responsibilities in relation to the Company within the Board of Directors’ delegated authority while at the same time observing and complying with the policies, procedure, rules and regulations laid down by the Board of Directors. The CEO will lead the strategic direction and operational execution of DSS, ensuring it serves as a robust engine for digital financial services. The primary mandate is to drive financial inclusion through innovative shared infrastructure and fostering high-value partnerships with banks, MNOs, and third-party fintechs. The CEO is further expected to define and execute a growth roadmap focusing on applications/software development and digital-first financial services solutions.

    2. KEY RESPONSIBILITIES

    a. Board Relationship
    The Chief Executive Officer shall:

    Support the Board of Directors in carrying out their governance responsibilities.
    Provide information and recommendations to members of the Board of Directors in identifying and addressing issues of concern relative to the Mission, Vision and Strategic Plan of the Company.
    Develop and recommend strategic, business and marketing plans that include goals, strategies and performance measures for all aspects of the Company’s operations.
    Successfully implement operational plans, capital plans and supporting initiatives within the approved budgets.
    In conjunction with the Board of Directors and the Management team, develop annual and long-term strategies which ensure that the assets managed by the Company are well maintained and managed, whilst identifying business opportunities.

    b. Reporting
    The Chief Executive Officer shall:

    Submit reports to the Board of Directors on the achievement of the Company’s operational and financial goals.
    Keep the Board of Directors apprised of material issues that may affect the Company’s ability to achieve the operational and financial objectives set out in the Company’s annual budget, strategic and business plans.

    c. Financial and Risk Management
    The Chief Executive Officer shall ensure the integrity of the Company’s internal controls, financial and management systems through the following:

    Identifying and reporting to the Board of Directors, principal risks of the Company and ensure the implementation of systems to manage these risks.
    Working with the Board, provide the Company’s vision and overall strategies to ensure that the Company is maximising the economic benefit to the communities in which the Company operates.
    Through the respective Management team members, ensure the development and implementation of appropriate financial and administrative systems to ensure the efficient utilisation of the financial resources, the effective safeguard of assets and the achievement of annual financial goals and objectives.
    Ensure that authorities procedures and other responsibilities are established.
    Ensure that the Company can respond effectively and efficiently to all reporting requirements and requests by the regulators.

    d. Human Resources
    The Chief Executive Officer shall:

    Maintain an Organisation Structure of the Company that is appropriate in terms of accomplishing the Company’s goals and objectives.
    Cultivate a decisional culture within the executive team, moving away from reporting-heavy management to agile, data-driven execution.
    Develop and recommend to the Board the overall organisational structure and the broad compensation strategy and philosophy of the Company.
    Ensure that highly talented people are recruited, and that progressive policies and programs are established that meet the needs of employees, enable the Company to attract and retain quality staff and to capitalise on the full potential of its human resources.
    Maintain a clear definition of the responsibility of each employee and provide a clear system for managing employee management, direction, motivation and measuring employee performance to ensure the accomplishment of the Company’s goals and objectives.
    Recommend to the Board of Directors, decisions relative to the selection, promotion, utilisation and compensation of the Management Team.
    Approve staff compensation within levels approved by the Board, including salary, incentive and benefits.
    Annually establish and maintain a Board approved plan for management development and succession, and development and retention of key personnel other than Management.

    e. External Relations
    The Chief Executive Officer shall act as the primary spokesperson of the Company and oversee the Company’s interface with the public, key stakeholders and the Government. To this end, s/he shall:

    Develop and implement a communications program to support the Company’s strategic objectives.
    Manage regulatory relationships with the central bank and telecommunications authorities. Maintain a positive work relationship with all key stakeholders, including all levels of government.
    Together with the Executive Management team, maintain strong working relationships with key decision-makers in major client organisations and ensure that their perspectives on operational and service issues are understood by all employees of the Company.

    f. Corporate Profile
    The Chief Executive Officer shall:

    Provide leadership and credibility to the efforts to develop a positive profile of the Company and its products and services.
    Maintain a high profile in both Zambian and international organisations involved in fintech industry ensure that the quality and service delivery standards established in the Company facilities are recognised nationally, regionally and worldwide.

    3. QUALIFICATIONS & EXPERIENCE

    Minimum of a Degree in a business and / or technology related field. A master’s degree would be an added advantage.
    10+ years of progressive experience in Financial Services or Fintech, with at least 5 years in a senior executive capacity.
    Grade 12 Certificate with credit or above in Mathematics and English and any other three subjects. Proven track record in digital transformation and managing teams.
    Professional certification in digital finance or a related field from a globally recognized institution will be an added advantage.
    Membership of local professional bodies (such as the Payments Association of Zambia) will be an added advantage.

    4. ESSENTIAL SKILL SETS AND COMPETENCIES

    Strong leadership and team management skills
    Ability to lead and motivate a team to achieve their goals
    Ability to build and maintain positive relationships with employees, stakeholders, and partners, creating a culture of collaboration and trust
    Integrity and honesty
    Demonstrable analytical and problem-solving skills
    Self-starter and self-motivated
    Strong Interpersonal skills
    Ability to communicate strongly and prolifically both verbally and in written
    Attention to detail
    Analytical skills
    Drive for results
    Innovative

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  • Sales Coordinator at TopFloor

    Description

    Our client, a globally recognized leader in electro-electronic equipment, focusing on electric motors, drives, automation, renewable energy, and power transmission, is looking for a proactive Sales Coordinator to lead Office-Based Business Development coordination efforts and serve as the primary contact for all customer inquiries from countries across the Central Africa region.
    Duties and Responsibilities
    Business Start-up Consulting

    Coordinate enquiries received for, branches and business partners in the Central Africa region.
    Process purchase orders, sales orders, issue delivery notes and ensure that goods are invoiced once POD has been received.
    Be aware and create awareness of the company products
    Support all products and departments.
    Interact / Liaise with Logistics Department; Departments; Commercial / Financial; Aftersales / Factory; Group Companies
    Must have a clear understanding of regulatory requirements in imports and exports.
    Prepare written quotations, including cost calculations, data sheets and drawings.
    Ensure timeous submission of quotations to customers and follow up independently or in liaison with responsible representative.
    Pass all documentation relating to special products (motors) ex-factory to the projects department for further processing.
    Under general supervision, perform a variety of internal sales and administrative support duties.

    Telephone Sales:

    Perform telephone sales and follow ups with clients.
    Assist customers with price / availability enquiries, check stock (physical count if necessary).
    Liaise with suppliers in terms of pricing / delivery lead times for modifications / rewinds etc. and be responsible for all associated documentation and follow up until supply and invoicing to customer.
    Ensure that the customer’s credit facilities are approved and assist in resolving and payment queries.
    Every effort must be made to provide the product or service required by the customer and alternatives must be offered whenever applicable.
    Provide telephonic technical support for customers and business partners in Africa.

    Export Enquiries / Sales:

    Respond to requests for quotations and communicate / forward all relevant documentation relating to orders for export with the export / shipping departments.
    Understand export requirements for customers within Africa. (i.e. freight and pricing structures)
    Monitor stock levels in the bond store.
    Issue internal workshop guidance for orders requiring modifications.

    Requirements

    Degree in Business Administration or Operations Management; Masters is an added advantage.
    Computer literacy – good computer knowledge on Microsoft Office (MS Word, Excel, Power Point, Outlook
    Must have proven experience using a recognised ERP system to manage workflows, preferably SAP,
    3 years’ experience in a similar position, preferably in a multinational organisation.
    Valid driver’s license.
    Ability to read, write, speak and understand French is an added advantage.
    Excellent people, communication and organisational skills.
    A keen sense of urgency and a willingness to learn additional job-related skills.
    Ability to provide excellent customer service to internal and external teams
    Must possess the ability to make independent decisions when circumstances warrant.
    Must have patience, tact, a cheerful disposition and enthusiasm as well as the willingness to handle difficult situations.

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  • External Sales Engineer at TopFloor

    Description

    Our client, a globally recognized leader in electro-electronic equipment, focusing on electric motors, drives, automation, renewable energy, and power transmission, is seeking a dynamic External Sales Engineer to drive Business Development initiatives and engage with a diverse range of partners, including Project Companies, End-Users, OEMs, Service Partners, and Distributors (Resellers), to promote the full spectrum of the company’s innovative products.
    Responsibilities
    Sales and Business Development

    Maintain existing customer base and onboard new clients.
    Cold calling on target market and generating new project and operational sales opportunities for the companys entire divisions
    Regularly visit assigned customers according to planned calling and service schedules
    Actively promote the sales of the Company products to existing customers and researching new markets for opportunities
    Obtain enquiries, facilitate quotations and follow ups to the point of sale and provide after sales services.
    Prepare and facilitate with company and product presentations to target client base
    Prepare budgets, estimated potential and planned profitability per customer
    Meet specified sales budget within allocated times.

    Reports

    Generate and maintain an updated project report
    Submit a monthly sales report
    Maintain an updated customer data base.
    Obtain information on competitors’ products, pricing policies and business strategies.

    General

    Assist with technical queries
    Assist with product launches, technical presentations and trade shows
    Attending management meetings as and when required
    Attend regular Sales and Projects meetings
    Perform any other reasonable duty delegated to you

    Requirements

    Bachelor’s Degree in Electrical / Electro-Mechanical Engineering
    Qualifications / Certifications in Business Development and Sales are an added advantage.
    A minimum of three (3) years sales experience within the Farming and Automation equipment sub-sector
    Knowledge, experience and understanding of Pumps, Motor Drives, Motor Control Centres, Switchgear, Generators and Solar Products and Solutions
    Proven track record of improving sales turnover in previous roles.
    Good level of computer literacy, specifically MS. Excel, PowerPoint and Outlook
    Must have proven experience using a recognised ERP system, preferably SAP.
    Good negotiating and presentation skills
    Be able to communicate at all levels of management across departments and with corporate clients
    Must be able to read, write, speak and understand the English & French
    Have a good understanding of how the project environment operates
    Have a good understanding of current and future projects and operational needs in the Industrial market segments
    Valid Passport
    Experience in travelling within Zambia and the Central Africa Region (DRC, Gabon, Cameroon, Republic of Congo & Equatorial Guinea) is preferred.

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  • Head of Collections and Recoveries at TopFloor

    Description

    Our client, a registered Non-Bank Financial Institution is looking to hire a strategic, data-driven and highly experienced Head of Collections and Recoveries. This role provides leadership in optimizing portfolio performance, strengthening recoveries processes, and driving sustainable credit risk management across the business.

    Key Responsibilities

    Develop and execute a comprehensive collections and recoveries strategy aligned to overall business objectives.
    Ensure full cascading of strategy, KPIs and performance expectations across the team.
    Lead high-performance initiatives that strengthen productivity, motivation and accountability.
    Leverage data analytics, customer insights and portfolio trends to optimize recoveries and minimize impairments.
    Continuously review and improve policies, processes and systems to enhance operational efficiency.
    Design and implement effective tools for real-time reporting, action tracking and customer service management.
    Identify high-risk late-stage accounts and implement decisive strategies for rehabilitation or asset realization.
    Develop competitive incentive programs that drive strong staff performance and collections results.
    Oversee asset realization processes in secured collections to ensure profitability and adherence to policy.
    Manage and strengthen relationships with regulators, partners, legal service providers and other key stakeholders.

    Requirements

    Bachelor’s degree in Banking, Finance, Business, Accounting or related field.
    Masters in the same fields is preferred.
    Valid Membership with Zambia Institute of Banking & Financial Services (ZIBFS) and Zambia Institute of Chartered Accountants (ZICA)
    Working knowledge of IFRS 9 and its practical application in credit provisioning.
    Minimum 7 years of relevant work and leadership experience within finance department, with at least 3 of those years in collections and recoveries.
    Proven success in leading high-performing recoveries teams and delivering strong portfolio outcomes.
    Strong understanding of regulatory compliance and credit risk frameworks.
    Exceptional leadership, communication and stakeholder management skills.

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  • Team Lead- Prepaid Billing & VAS at Zamtel

    Job Details

    Position
    Team Lead- Prepaid Billing & VAS

    Closing Date
    31 March 2026

    Overall Purpose
    The Lead – Prepaid Billing & VAS is responsible for the day to operation of the IN, Pre-paid Billing & VAS platforms

    Job Specification

    Minimum Qualifications

    Graduate Engineer (BSc Computer Science) from a recognized university
    Computer Hardware

    Professional Registration
    ICTAZ

    Minimum Experience
    3+ years of experience in handling billing systems (Telecom or related industries)

    Key Skills
    Very good knowledge of Operating systems, SQL and Databases, very good knowledge of Billing, IN, Online Charging and VAS

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