Job Region: Gauteng

In this role you will be responsible for ensuring efficient integration of the Demand & Supply Planning processes, performance measurements and key meetings within the corresponding Category. Drive Supply Chain Optimization End-to-End to support business growth and profitability. Excellence in Execution & Winning Organization.

A day in the life of a Category Demand & Supply Planning Manager for Nutrition and NHS 

Define the Supply Chain strategy and its execution for corresponding Category to maximize availability and support business profitable growth:
Update and challenge Demand Plans to support capacity planning and sourcing strategies
Identify and lead performance and complexity optimization initiatives to improve Free Cash Flow
Assess supply risks and develop contingency plans to ensure consistent availability
Play active role with defining stock policies in consultation with other functions and applying them
Manage deployment of I&R and ensure event management is effectively working to drive excellence in execution and eliminate waste 
Strengthening the structure of business planning processes through the strong relationship with internal, external business partners, and drive team performance:
ensure the processes are fully implemented and followed for the corresponding category
ensure BU reviews are efficiently conducted
prepare and conduct corporate meetings
identify exceptions and ensure they are addressed with functional structure of D&SP
Develop and retain talents within corresponding Category working with functional D&SP Managers to ensure winning organization
Provide input to succession planning for DSP team, factory planners
Acts as the Single Point of Contact for all D&SP matters for the corresponding Category

What will make you successful?

Bachelor’s degree in supply chain or related
5 years experience in Supply Chain, broad and including factory supply chain would be advantageous  
Multiple roles in at least 1 of: D&SP, IMS, Customer Service / CFSC, Technical & Production
Broad and deep Supply Chain knowledge in: D&SP, IMS, Logistics and Distribution, Factory Supply Chain and Procurement  
Leadership and people development skills
 

go to method of application »

Apply via company website ( ) or

 

Role Purpose:

We are seeking a dynamic, and results oriented First Line Sales Manager to lead a team of Customer Engagement Specialists.
This role requires a strong, values-driven leader who can inspire high performance, develop capabilities, and drive commercial excellence.
The successful candidate will embody Bayer’s leadership principles (VACC – Visionary, Architect, Catalyst, Coach) while ensuring alignment with the company’s values, ethics, and customer-focused mission.
Inland region: Gauteng, (Pretoria, Johannesburg), Mpumalanga, Limpopo, North-West, Free state

Key Responsibilities and Tasks:

Leadership & Team Development:

Demonstrate VACC leadership by adapting leadership behaviors to meet team needs while cultivating a high-performance and psychological safe environment that values trust, agility and results.
Coach the team to collaboratively define their mission, goals, and success metrics, ensuring these are closely aligned with their individual sales plans and the Customer Excellence KPIs. This approach fosters a sense of ownership and relevance, drawing from field insights.
Foster a culture of empowerment, collaboration and continuous learning, enabling each team members to grow through shared experiences and best practices.
Champion a growth and creative mindset encouraging team members to consciously own their business, innovate in their approach, and actively contribute to the goals of their Customer and Product teams.
Actively participate in the recruitment and selection of Customer Engagement Specialists ensuring alignment with Bayer’s values, competencies and long-term capability needs to uphold Bayer’s standards.

Coaching & Performance Management:

Mentor and coach individual team members through regular field visits, double calls, and formal In Call Quality (ICQ) assessments.
Identify and address performance gaps using structured feedback and coaching processes.
Utilize Veeva CRM and digital tools to track performance, support coaching, and ensure continuous improvement.
Implement the online performance management system to set, track, and review individual goals.

Sales & Strategic Execution:

Enable profitable sales delivery through the regional team by equipping them with commercial excellence tools such as PFI-CE, emotive selling, and deep product knowledge, empowering them to deliver on the ambitions of the Customer and Product teams.
Contribute strategic insights to territory planning, customer targeting, promotional strategies, and ensuring alignment with market dynamics and the overarching goals of Sales Excellence.
Embed Sales Excellence by coaching team members to meet and exceed defined KPIs and behaviours, with a focus on continuous performance improvement and excellence in customer engagement.
Support digital transformation by enabling the team to enhance and apply digital capabilities to strengthen engagement with healthcare professional (HCPs) driving a hybrid and future ready customer interaction model.
Facilitate cross-functional collaboration encouraging team members to take active accountable roles in Customer and Product teams to support seamless execution of strategic initiatives and shared outcomes.

Compliance & Operational Oversight:

Ensure all sales activities comply with the South African Marketing Code of Practice, IFPMA guidelines, and Bayer compliance standards.
Manage sales administration, reporting processes, and continuously seek opportunities to optimize systems and operations.

Key Working Relations: 

Internal

Pharma CDH
Pharma Chapter Heads
Sales Chapter Peers – FLSMs, Customer
Engagement Specialists, Key customer Specialists and Business Support assistant for Sales
Marketing & Sales Operations
Brand Leads, Content creators
Market Access colleagues
Medical Affairs colleagues
Financial Controller

External

Identified Thought Leaders
Healthcare Professionals (Targeted customers)
Practice Staff
Other Healthcare Stakeholders
Public Sector stakeholders
Wholesalers Stakeholders
Corporate and non-Corporate Pharmacy chains in region

Experience, Skills and Qualifications

University degree E.G. BCom Business Management
A minimum of 3 years as sales manager in the pharmaceutical industry or 5 years as a customer engagement specialist in the company
Strong communication skills
Proven track record of success and ability to cooperate with different stakeholders
Strong ability to coach customer engagement specialist to higher performance
Demonstrate accurate forecast for future sales volumes

Job Requirements

Proven leadership experience in a sales or customer-facing environment, preferably in the pharmaceutical or healthcare sector.
Proficient in Microsoft Office and digital CRM platforms (e.g., Veeva CRM). Excellent verbal and written communication skills in English.
Strong analytical skills and the ability to interpret complex data to support decision-making.

Personal attributes (Behaviors):

Customer- and results-oriented with a passion for excellence.
Team player with the ability to work independently and show initiative.
High emotional intelligence and strong interpersonal skills. Resilient and able to lead under pressure.
Demonstrates learning agility and an agile mindset.
Strong leadership presence and ability to influence others positively.

Values & Culture:

Demonstrates values and beliefs aligned with Bayer’s DSO principles and VACC leadership principles.

DSO Principles:

Focus on a mission to deliver outcomes for all, Customer, Product and Company
Collaboration and teamwork Co-creation – create new value for customers Evolution –
Executing, exploring and learning in rapid 90day cycles
Authenticity – enabled by being your authentic self-functioning in a creative mindset

VACC Leadership:

Visionary – guide teams in defining outcomes to deliver on our mission Health for All
Architect – Create a value creating system to unleash the passion and energy of our people Catalysts thank remove roadblocks to facilitate connection and collaboration
Coach – Help teams learn and build the capabilities needed to create value for customers and stakeholders
Embodies integrity, respect, collaboration, and innovation in all interactions.
 

go to method of application »

Apply via company website ( ) or

 

Overview

The Account Director (AD) is responsible for overseeing all CVM campaign outputs, ensuring that all CRM and email marketing communications are accurate, compliant, brand and CI-aligned and client-ready before final approval and distribution.

Responsibilities

CRM & Email Campaign Management

Strengthening client relationships and becoming their trusted CRM advisor, leading cross-sell and upsell campaigns around customer value marketing, making use of market and brand segmentation, and personalisation.
Demonstrating a strong understanding of the client’s organisational structure, as well as internal processes impacting CRM, CVM (Customer Value Management) and data-driven marketing execution.
Including briefs and cost estimates (CEs) in the internal CRM to ensure that briefs and CEs are shareable and actionable by other agency stakeholders.
Processing and monitoring of the account financials, ensuring that all approved CEs are billed and invoiced in line with the financial forecasting as communicated within the weekly-recon sessions.
Developing a deep understanding of the client’s products, customer base, and competitive landscape, translating business objectives into effective CRM strategies (onboarding, retention, triggered cross-sell and upsell, win-back, and reactivation).
Lead the end-to-end workflow planning of CRM-driven creative, with a strong focus on email marketing and customer lifecycle communications.
Manage the planning, creative workflow and deployment of targeted email campaigns, ensuring accuracy in delivery.
Creating clear, structured, and insight-led briefs across teams, particularly around campaign performance, testing, and optimisation
Monitor campaign performance and optimise based on key CRM metrics (open rates, CTR, conversions, retention) as shared by the clients.
Presenting campaign strategies, test results (A/B testing), and perform industry related case confidently and persuasively
Writing and steering actionable CRM briefs, including segmentation logic, personalisation requirements, and automation workflows. This includes overseeing campaign production, including briefing, build, QA, deployment, and post-campaign analysis.
Managing expectations across clients and internal teams, proactively identifying risks in campaign delivery, data integrity, or timelines
Acting as a brand and customer experience ambassador, ensuring consistency across all CRM touchpoints (email, SMS, push, and automated journeys)
Manage and oversee monthly recon meetings with the head of resourcing, formatting feedback decks, managing CRM budgets and ensuring alignment with revenue targets and ROI expectations with internal and external resources.
Coaching and developing team members in CRM best practices, email marketing execution, and data-driven thinking
Ensuring the right resources are in place for CRM campaign delivery, including data, tech, and creative.
Understanding campaign performance in relation to broader business metrics such as revenue, customer lifetime value, and retention.

Qualifications

We’re looking for an Account Director with strong client-facing, CRM, and email marketing experience, which typically includes:

A strong passion for data-driven marketing and customer experience, with a focus on delivering measurable CRM results
A relevant degree and 5–7 years of experience, preferably within a digital or CRM-focused agency environment
Proven expertise in CRM and email marketing, with a solid understanding of marketing automation platforms
Deep knowledge of audience segmentation, personalisation, customer journeys, and lifecycle marketing strategies
Some familiarity with HTML QA review, Alt-Text sense checking and visual testing
Strong analytical and strategic thinking skills, with the ability to interpret campaign and industry dataas well as translate insights into actionable improvements
High proficiency in campaign reporting, A/B testing methodologies, and performance optimisation
Excellent time management and organisational skills, with the ability to manage multiple data-driven campaigns simultaneously.
Demonstrated leadership ability, with experience guiding creative teams on CVM and CI execution and best practices.
Strong communication and presentation skills, with the ability to simplify complex data into clear client narratives.
A proactive, solutions-oriented mindset with the ability to adapt quickly in a fast-paced, data-driven environment.

Additional information

 Preferred Experience

Experience working in a high-paced agency environment with high-volume CRM accounts
Familiarity with data privacy regulations (e.g., POPIA, especially within the FSP industry) and CRM compliance requirements
Experience with customer journey mapping and marketing automation workflows
Exposure to omnichannel CRM strategies (email, SMS, push notifications, in-app messaging)
Familiarity with prompt-based interaction, generative AI tools, and automation tools to supportideation, campaign planning, and ad hoc campaigns.

go to method of application »

Apply via company website ( ) or

 

What will you do?

The Agile Coach is responsible for enabling multiple delivery teams to improve flow, predictability, and outcomes. This role focuses on coaching teams to make better decisions using data, transparency, and experimentation rather than enforcing frameworks or rituals.
The Agile Coach acts as a role model, facilitator, and trusted advisor, guiding teams toward improved delivery while maintaining team ownership and accountability. 

What Success Looks Like

Teams make informed delivery decisions using data rather than opinion  
Improved flow, predictability, and transparency across teams
Teams demonstrate ownership, accountability, and continuous improvement  
Reduced reliance on jargon, ceremonies, and framework compliance

What will make you successful in this role?

Experience & Qualifications  

Two to four years of experience in an Agile Coach, Delivery Coach, or similar role  
Demonstrated experience supporting multiple teams simultaneously  
Certified Scrum Master (CSM) or equivalent certification  
AI-related skills or experience are welcomed and considered a plus  

Skills and Capabilities

Strong capability in flow metrics and Kanban practices  
Confident working with numbers and quantitative delivery data  
Excellent facilitation and conflict resolution skills  
Growth mindset with a willingness to learn and adapt 

Key Responsibilities: Flow, Metrics and Data

Use flow metrics to help teams understand and improve their delivery systems  
Read, interpret, and explain flow-based charts clearly and confidently  
Apply Monte Carlo simulations and probabilistic forecasting to support planning  
Encourage evidence-based decision-making over deterministic planning Ways of Working  
Operate in a framework-agnostic, outcome-focused manner  
Work comfortably with both Kanban and Scrum  
Facilitate conversations effectively without relying on Agile terminology  
Encourage experimentation, learning, and continuous improvement  
Facilitation, Influence & Stakeholder Engagement  
Facilitate team, cross-team, and large departmental meetings  
Create transparency and build trust with team members and stakeholders  
Engage stakeholders while keeping primary influence within the teams being coached  
Be direct when required and address issues constructively  
Support healthy conflict and apply conflict resolution techniques when needed 

Key Responsibilities: Team Coaching and Enablement

Coach and support multiple delivery teams concurrently (minimum of two teams)  
Guide teams to make their own delivery decisions rather than prescribing solutions  
Empower teams without coddling while maintaining accountability  
Conduct one-on-one coaching sessions with team members when needed  
Act as a role model for effective collaboration, decision-making, and continuous improvement

Apply via company website ( ) or

careers.sanlamcloud.co.za

 

Core Description

To be responsible for the physical binning and issue of stock against appropriate requirements as well as keeping stocks and stores items in good order, records stock movements and keeps the warehouse clean and tidy.

Key Deliverables / Primary Functions

Check the supplier documentation against physical items and verifying quantity and specifications prior to acknowledging receipt or recording short delivery/ damages on the documentation.
Code stock received in accordance with control procedures and positioning items in the appropriate location.
Conduct stock counting sequences, applying control procedures using specific coding/ labels to indicate counted stock and quantities.
Distribute stock items to personnel, ensuring appropriate authorization, draw from stock and make entry of stock withdrawal in manual register.
Prepare stock schedules detailing the quantity of stock on hand detailing reason for specific variances and the need for stock adjustment and forwarding for perusal, processing, and approval.
Update stock registers and control sheets, reflecting opening balances, movement, and stock on hand.
Assist team members with query resolution on SAP.
Leading a team to conduct stock counts and stock take-on initiatives.

Core Functional Skills & Capabilities

Attention to detail
Supply Chain Management
Stock Management
Occupational health and safety protocols – 2
Problem solving
Core Behavioural Competencies
Planning & Organising
Adhering to principles and values
Applying expertise & Technology
Delivering Results & Meeting customer expectations
Following instructions & procedures

Minimum Qualifications

NQF 4: Grade 12 National Diploma

Additional Education -Preferred /Advantage

Experience

2 years’ experience as a storeman in a logistics environment

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Special Requirements / Employment Condition

Valid Drivers license

Workplace / Physical Requirements

Full-time Office Based position.
Non-Billable

Apply via company website ( http://www.bcx.co.za ) or

careers.bcx.co.za