Job Region: Gauteng

  • New Business Specialist Senior Portfolio Manager: Agriculture Portfolio Manager: Office Automation Portfolio Manager: Transport and Mobility Sector Head: Mining & Construction Senior Portfolio Manager: Transport Portfolio Manager : Transport Portfolio Manager : Manufacturing Fixed Income Analyst

    Role Purpose:

    As a New Business Specialist at Merchant West Fleet, you will play a crucial role in driving business growth by identifying and acquiring new clients for our fleet management solutions. You will actively prospect leads through multiple channels, including direct networks, digital platforms, and supplier referrals, while presenting tailored fleet finance solutions to potential customers. This role offers a dynamic sales environment where you will not only meet and exceed sales targets but also build and maintain strong relationships with key industry players such as dealers, OEMs, and third-party suppliers. Additionally, you will oversee the onboarding and implementation phase for new customers, ensuring seamless integration and ongoing fleet management support. With opportunities to contribute to cross-selling strategies and work closely with industry leaders, this position presents an exciting chance for a results-driven sales individual to grow within a leading financial services provider.

    Main Accountabilities:

    Business Development & Lead Generation

    Identify and prospect new leads for Merchant West Fleet Management products.

    Channel Development

    Identify opportunities from other channels to market (direct network, digital platforms, clients and suppliers).

    Sales & Client Acquisition

    Present Fleet solutions to prospective customers, ensuring sales targets are achieved or exceeded.

    Sales Reporting & Pipeline Management

    Report on prospecting and sales activities.

    Credit Proposal Preparation

    Prepare and present quality credit proposals.

    Portfolio Growth & Implementation

    Ensure growth of Fleet volumes with newly acquired customers during the take-on and implementation phase of the contract.

    Client Relationship Management

    Provide ongoing Fleet Management support to newly acquired customers by providing quality reporting and expert advice.

    Cross-Selling & Revenue Expansion

    Identify cross-sell opportunities by marketing Merchant West products to prospects and new customers brought on by Merchant West Fleet.

    Strategic Partner & Supplier Relationships

    Maintain healthy relationships with dealers, OEMs and third-party suppliers to capitalise on potential business referrals

    Qualifications:

    Matric
    Tertiary qualification in finance/related (advantageous)

    Experience:

    5 Years’ experience in Fleet Management, Finance or Motor industry
    3 years’ experience in new business development with proven track record in achieving targets

    Skills:

    Prospecting and lead generation
    Sales pipeline management
    Negotiation techniques
    Financial analysis
    Proposal preparation
    Presentation delivery

    Competencies:

    Business development orientation
    Commercial acumen
    Client relationship management
    Strategic opportunity identification
    Influencing and stakeholder engagement
    Results orientation
     

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  • Senior Data Scientist HSEQ Manager

    Description

    The Senior Data Scientist will lead a dynamic team comprising data scientists, process engineers, and operational success engineers. The role will focus on driving the scoping, development, deployment, and adoption of various data solutions, machine learning (ML) models, and data-driven systems across mineral processing operational sites. This role will be instrumental in ensuring that data solutions and ML models are fit-for-purpose, scalable, and fully aligned with the operational challenges and goals of the business This is a strategic role that will play a critical part in improving operational efficiency through advanced data solutions and technologies. The successful candidate will collaborate closely with site operations, software development teams, and other senior leadership to ensure seamless integration and effective utilization of data-driven systems.

    Duties and Responsibilities

    Lead and mentor a multidisciplinary team of data scientists, process engineers, and operational success engineers.
    Oversee the scoping, development, and deployment of machine learning models, data solutions, and analytical tools across various mineral processing sites.
    Collaborate closely with site operations teams to identify key business challenges and opportunities for data-driven solutions.
    Ensure the successful integration of ML models and systems into operational workflows, driving adoption and demonstrating value through measurable improvements.
    Provide technical oversight on the design, implementation, and maintenance of data pipelines and scalable data systems to support the organization’s digital transformation goals.
    Ensure continuous collaboration with other technical leads, including software development and systems integration, to ensure the smooth implementation of data solutions.
    Act as the main point of contact for internal and external stakeholders on all matters related to data science and machine learning.
    Stay up-to-date with advancements in data science, machine learning, and industrial applications, continuously recommending new tools, technologies, and methodologies.
    Provide strategic input to the broader technology and business strategy, ensuring that data science initiatives are aligned with business objectives.
    Monitor and evaluate the performance of data models and solutions, refining them as needed to ensure their effectiveness and accuracy over time.
    Drive a culture of innovation and continuous improvement within the data science team and the wider organization.

    Experience and Skills Requirements

    5+ years of experience in data science, with a minimum of 2 years in a senior or leadership role.
    Proven track record in developing and deploying machine learning models and data solutions in an industrial or production environment, preferably in mining or mineral processing.
    Strong expertise in programming languages such as Python or R, as well as proficiency with SQL.
    Experience in managing multidisciplinary teams, including data scientists, engineers, and analysts.
    Deep understanding of the full lifecycle of machine learning models, from data collection and feature engineering to model deployment and monitoring in production environments.
    Strong knowledge of industrial processes and their intersection with data science in driving operational improvements.
    Familiarity with databases, data pipelines, and ETL processes, as well as experience with data visualization and business intelligence tools (e.g., PowerBI, Tableau).
    Experience in project management, including scoping, resource allocation, and timelines for successful execution of data science projects.
    Strong interpersonal and communication skills, with the ability to translate complex technical concepts to non-technical stakeholders.
    Proficiency in report writing and client presentations using MS Office Word, Excel, PowerPoint, MS Projects.
    Medically fit and be able pass medical examinations at mining sites.
    Fluent in English (Read, write, and speak)

    Qualification Requirements

    Matric (Grade 12) or an equivalent qualification registered at NQF Level 4
    Bachelor’s Degree in Data Science, Engineering, Computer Science, or a related field.
    Postgraduate qualifications (MSc or PhD) in Data Science, Machine Learning, or a similar field will be advantageous.
    Experience in mineral processing and metallurgy will be advantageous.
    Professional certifications in data science, machine learning, or related technologies are desirable.

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  • Head of Culture Temp isiZulu FAL Teacher (Grades 4 to 7) Learn To Swim Instructor Head Of Primary School Foundation Phase Teacher Afrikaans HL (Grades 10 to 12) and Afrikaans FAL Teacher (FET Phase) Intermediate Phase Teacher Receptionist at Curro Vanderbijlpark Receptionist at Curro Westbrook Executive Head Temp Foundation Phase Teacher Creative Arts, Social Science and Life Orientation Teacher (Intermediate Phase) Mathematics Teacher (FET Phase) Creative Arts (Grades 4 to 7) and Afrikaans FAL Teacher (Grades 4 to 7) Mathematics and Sciences Teacher (Grades 8 to 10) Preschool Teacher (Group 3) Business Studies, EMS and Mathematical Literacy Teacher (FET Phase)

    Key performance areas

    Culture activities and programme and management   

    Create annual culture activities plan across the primary school based on cultural organizing bodies schedules.
    Liaise with cultural organizing bodies.
    Registration of leaners with relevant bodies.
    Plan and set up culture roster and extramural programme for the year, and per term.
    Create and manage communications to parents regarding cultural activities. 
    Arrangement of transportation to schools for cultural activities where required.
    Create and manage the process of indemnity and permission slips for all events.
    Provide input into marketing process including providing of content and writing of newsletter inserts / extracts.
    Oversee and manage all cultural activity processes. 
    Assign and plan staff duties roster for educators who wish to coordinate and facilitate.
    Plan and order cultural equipment.
    Manage service and repairs of equipment.
    Cultural budget management. 
    Represent school on district planning committees.
    Setting of awards criteria and management of the awards process.
    Relationship building with neighbouring schools.
    Source and invite adjudicators for all events.
    Source and manage outside coaches for cultural activities as required.
    Liaise with the music center and ensuring that quality service is given to our learners.
    Drive excellence in all cultural activities presented by the school. 

    Qualifications, experience and skills

    Bachelor’s degree of Arts or equivalent qualification. 
    Certificate in Events Management.
    SACE Registered.
    Experience in coaching and organizing cultural events.

    Closing date: 30 April 2026.

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  • Senior Salesforce Engineer/Developer

    Job Description

    We are seeking a Senior Salesforce Engineer / Developer to support ongoing engineering and development demand within an established feature team for a leading banking client. The role encompasses business-as-usual (BAU) delivery, operational support and maintenance, as well as change initiatives and new feature development.

    All deliverables produced by the Senior Salesforce Engineer / Developer will be assessed against the following acceptance criteria:

    Successful development and delivery of allocated features and work items in line with agreed requirements and timelines.
    Ongoing maintenance and support of assigned tasks and features, including completion of all required administrative activities (e.g., updates in tracking tools, documentation, and status reporting).
    Comprehensive documentation of solution designs, ensuring alignment with enterprise architecture standards and readiness for review.
    Presentation of solution designs to relevant design authorities (e.g., Architecture Review Board) and incorporation of feedback where required.
    Completion of appropriate testing (unit, integration, and system testing where applicable) to ensure quality and stability of developed solutions.
    Adherence to the Bank’s development standards, governance frameworks, security policies, and compliance requirements across all engineering activities.

    Apply via company website ( ) or

    praesignisinternal.simplify.hr

     

  • GCP Compliance Manager (EMEA Hub)

    Job Description Summary

    The GCP Compliance Manager (EMEA Hub) is accountable for the compliance oversight and control of regulated GCO activities focusing on EMEA Hub & Country level delivery including country trial level conduct as per country assignment.
    This role contributes to all compliance activities supporting the three pillars of GCP Compliance, issue management, audits & inspections as per country assignment and GCO self-strategy delivery.
    The GCP Compliance Manager (EMEA Hub) is the single point of contact for EMEA Hub & Country team members, providing day-to-day support and ongoing quality oversight.
    This role promotes a product quality culture within GCO supporting the GCP Compliance Head (EMEA hub), focusing on quality and compliance being increased and sustained and on active risk management.

    Job Description

    Major accountabilities:

    Accountable for the compliance oversight and control of regulated GCO activities focusing on EMEA Hub & Country level delivery including country trial level conduct as per country assignment.
    Single point of contact for EMEA Hub & Country team members for GCP Compliance.
    As per focus area and assignment, management and day-to-day support provided in program/trial level quality issues, deviations and quality events management.
    Coordination and support to program/trial delivery teams for audits and inspections based on trials’ selection and audit/inspection scope.
    Delivery of the GCO self-assessment strategy related checks and controls.
    Support cross-functions risk assessments if program/trial/country level in scope and contribute to the monitoring of relevant indicators/metrics/thresholds.

    Activities & Interfaces:

    Contribute to the execution of the GCO GCP Compliance strategy under the leadership of the GCP Compliance Head (EMEA Hub).
    Drive the compliance oversight and control of regulated GCO activities focusing on EMEA Hub & Country level delivery including country trial level conduct as per country assignment, working closely with the Hub & Country teams members, the relevant functions across GCO, involving and collaborating as required with GDD and the wider organization, such as Quality Assurance.
    Be the single point of contact for EMEA Hub & Country team members as per country assignment for GCP Compliance.
    Manage and provide day-to-day support to the EMEA Hub & Country team members in Hub & Country level quality issues, deviations and quality events management, providing expertise in investigation, RCA and CAPA development. Involve and collaborate as needed with the relevant functions across GCO,
    GDD and the wider organization, such as Quality Assurance.
    Coordinate and support Hub & Country related audits & inspections (e.g. Clinical Development Audit, Investigator Site Inspection) as per selection and scope, from preparation to CAPA & effectiveness checks completion, working closely with Quality Assurance. Support and conduct of inspection readiness as per scope.
    Deliver the GCO self-assessment strategy related checks and controls as assigned and share insights within the GCP Compliance team based on the day-to-day support provided.
    Support cross-functions risk assessments if program/trial/country level in scope, working with Hub & Country Teams and the relevant GCO functions.
    Contribute to the monitoring relevant indicators/ metrics/thresholds ensuring the detection of unreported issues, trends and early signals of risks at Hub & Country level.
    Participate in relevant GCO, PTC, GCP Compliance team meetings. May attend as needed or be delegated by the GCP Compliance Head (EMEA hub) to participate in relevant boards, committees and escalation meetings (e.g. GCO Quality Review Board; Issues Management & Escalations Triaging Meetings).
    Contribute to build a network of managers and other relevant stakeholders with other functions, compliance, process, training and risk groups across GCO, in GDD and within the wider organization, such as Quality Assurance.
    Promote a compliance culture within GCO, advocating the adherence to highest standards and ethical integrity.

    Education:

    Advanced degree in science, engineering or relevant discipline.

    Experience/Professional Requirement:

    8+ years industry experience specifically in clinical operations and clinical site management with a strong understanding of clinical research international standards and regulatory requirements from Health Authorities. Audits and inspections experience highly desirable.
    Organizational and analytical skills associated with an aptitude in quality management and continuous improvement.
    Critical thinking ability and risk management and risk-based knowledge and mindset.
    Ability in partnering with a proactive and solution-oriented mindset.
    Strong skills to facilitate/optimize contribution of team members as individuals and members of a cohesive team.
    Ability to work effectively in a matrix cross-functional environment.
    Strong capacity for working independently with minimal guidance.
    Ability to make & communicate difficult decisions, associated with strong written and verbal communication skills.
    Self-awareness, willingness to further develop own strengths and explore opportunities for improvement.

    Apply via company website ( http://www.novartis.com ) or

    novartis.wd3.myworkdayjobs.com

     

  • Accreditation and Quality Assurance Administrator Senior Chef Lecturer – Boksburg Campus Call Centre Team Leader Call Centre Operator X13 Senior Chef Lecturer – Cape Town Campus Financial Administrator General Manager Locum Teacher – FAL Afrikaans (Part Time) Teacher ECD Maths Teacher – Intersen Phase Teacher Physical Education Occupational Therapist _Part Time Marketing Manager: Social Media & Digital Senior Career Services Specialist Part-Time Lecturer: Faculty of Management Studies (Financial Management) Part-Time Lecturer: Faculty of Management Studies Part-Time Lecturer: Faculty of Law Part time Lecturer: Faculty of Humanities – Design Thinking & Problem Solving

    The purpose of the job:

    To provide administrative support to the Accreditation and Quality Assurance (QA) team by maintaining accurate records, managing documentation, and assisting with preparation for programme reviews, submissions, audits, and site visits. The role ensures the integrity of evidence tracking and supports the delivery of quality processes across the institution.

    Reporting to:
    The candidate will report to the Head: Accreditation & QA

    KPA/Main Outputs and Responsibilities for this Position 

    General Administrative Support to QA and Accreditation Functions
    Assist with the coordination of QA tasks and project timelines
    Support communication and scheduling for meetings, training, and reviews
    Maintain a filing and tracking system for correspondence, reviews, and reports
    Prepare standard documentation templates and assist with formatting
    Monitor deadlines and alert the team to upcoming activities

    Evidence Collection, Upload, and Documentation

    Collect, label, and upload evidence related to programme reviews and submissions
    Ensure version control and compliance with file naming conventions
    Organise and catalogue documentation in shared drives or QA systems
    Track evidence required for self-evaluation reports (SERs) and regulatory submissions
    Conduct completeness checks on evidence folders

    Records Management and Archiving

    Maintain centralised records of accreditation submissions, approvals, and feedback
    Archive historical documentation for quality audits and external review readiness
    Ensure data security, confidentiality, and compliance with institutional policies
    Manage institutional matrices and logs for accreditation and programme reviews

    Audit and Site Visit Preparation Support

    Prepare supporting documentation, packs, and folders for review panels and site visits
    Assist with the setup of digital or physical rooms for audits and engagements
    Confirm attendance and send meeting requests to participants
    Coordinate logistics, including access to documentation and systems

    Programme Review and SER Organisation

    Assist in the structuring and formatting of SERs and review documents
    Compile supporting annexures and appendices
    Liaise with departments for submission of required information
    Ensure document consistency across submissions

    Qualification

    Minimum of a Bachelor’s Degree

    Experience:

    Minimum of 3 years as an Administrative Support Role
    Minimum of 2 years of experience in a Higher Education Environment

    Competencies:

    Document and Records Management
    Administrative Coordination
    Evidence Tracking and Upload
    Communication and Time Management
    Formatting and Document Preparation
    Reliability and Follow-through
    Attention to Detail
    Organisation and Filing Discipline
    Responsiveness and Task Ownership
    Professional Conduct
    Team Support Orientation

    Other Special Requirements:

    Occasional travel between campuses or the central office may be required. 
    Must work extended hours during peak academic calendar/scheduling periods.
    High tolerance for structured, process-driven work. 
     

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    Apply via company website ( http://www.advtech.co.za ) or

     

  • DC Coordinator Trade Recon Clerk Admin Clerk

    Job Purpose

    To coordinate the pickup and delivery schedule of stock through the distribution centre. 

    Key Responsibilities

    Stock Coordination

    Place orders for stores through the call centre.
    Perform stock on hand counts for all principals at the DC.
    Inform all stores of promotional activities and drive promotional activity with the sales team.
    Ensure the optimum stock is delivered to the store to support any in-store promotion.
    Take in orders from Vector sales reps and process orders for specific drives or additional volume.
    Manage sales orders.
    Manage returns and product recalls.
    Manage stock levels by regularly checking stock on hand on the depot floor.
    Check for expired stock and notify the relevant manager.
    Follow up on short delivery’s and arrange the re-orders.
    Liaise with the sales team and buyers.
    Conduct price surveys.
    Resolve customer complaints.
    Follow up on deliveries from Principals to the depot.
    Ensure that the stock cover is high on best sellers and optimum on other products.
    Action the optimal flow of merchandise including fulfilment of product marketing introduction deadlines capacity planning.

    Team Coordination and Self-Management

    Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritising and self-development.
    Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
    Inform relevant parties in the event of tasks or deadlines not met, the potential risks
    thereof and provide appropriate resolution.
    Support and drive the business core values.
    Manage colleagues and clients’ expectations and communicate appropriately.
    Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
    Champion training and development of self and others through utilising available training opportunities or contributing to the development of new training solutions in collaboration with national training specialists.
    Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.
    Maintain a basic appreciation and awareness of employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.

    KPI’s

    Efficacy of the coordinator of sales and deliveries.
    Fulfillment of promotional stock requirements.
    Stock level management.
    Customer compliant resolution.
    Coverage and accuracy of stock counts.

    Key Relationships

     Internal

    Warehouse team.
    Call Centre.
    Extended VTS team.

    External

    Customers.
    Principals.

    Qualifications, Skills and Experience Required for the Job

    Qualifications and Experience

    Matric (Grade 12).
    Merchandising/Logistics Diploma.
    3 years’ relevant experience in an FMCG environment. 

    Skills and Competencies

    Behaviour Standards

    Be brilliant at the basics.
    Face the brutal facts.
    Smash the silos.
    Lead with integrity, respect and energy.
    Be curious and challenge change.
    Take accountability for results and people.

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    Apply via company website ( http://www.vectorlog.com/ ) or

     

  • Assistant Director: Subject Matter Experts – Gauteng Assistant Director: Subject Matter Experts – KwaZulu‑Nata Assistant Director: Subject Matter Experts – Limpopo Assistant Director: Subject Matter Experts – Western Cape Assistant Director: Subject Matter Experts – Eastern Cape Assistant Director: Subject Matter Experts – Free State Assistant Director: Subject Matter Experts – Mpumalanga Assistant Director: Subject Matter Experts – Northwest and Northern Cape Assistant Director: Finance (Payroll and Reporting)

    Job Description: 

    Facilitate accreditation and monitoring of Skills Development Providers and Assessment Centres.
    Conduct quality assurance site visits.
    Monitor compliance to remediation plans.
    Compile domain-specific reports.
    Support the implementation of occupational qualifications.
    Monitor learner enrolment data and advise stakeholders.
    Engage with Quality Partners, SDPs and relevant stakeholders.
    Ensure adherence to QCTO policies, procedures and standards.
    Support the evaluation and improvement of quality assurance systems.

    Job Requirements: 

      A recognised minimum three (3) years bachelor’s degree at NQF Level 7 in any of the fields below: 

    Minimum NQF Level 7 Qualification in: ICT & Digital Skills; BPO/Call Centre; Health, Safety & Emergency Services; Mechanical, Electrical, Transport & Logistics; Hospitality/Retail/Food; Manufacturing Operations; Cleaning & Housekeeping; Agriculture & Environmental.

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  • Retail Shop Assistant – Tools and Machinery – Strydompark Retail Shop Assistant – Tools and Machinery – Gezina

    Job Description

    A fantastic opportunity currently exists within our Strydompark Branch, for a young, dynamic individual to join our successful company.
    Are you passionate about Sales and Customer Service?
    Are you interested in a career in learning about Tools and Machinery?
    Do you have a passion to want to learn and grow continuously?
    If this sounds like you, Apply Now!
    We are preferably seeking an individual with previous exposure within the Retail (Sales) environment and experience in Merchandising, Stock Taking, Stock Control, Customer service and general Retail Branch Procedures.
    Having technical knowledge in the DIY Tools or Hardware environment would be an absolute added advantage. The ideal candidate should will be a confident individual that is reliable and honest and able to function as a team player. The Company encourages all designated groups to apply.

    Desired Skills:

    Merchandising
    Customer Service
    Sales
    Stock Control

    Additional detail:

    The minimum Requirement is a Senior Certificate
    Salary: Negotiable with Benefits available
    Working Hours: Monday – Friday 08:00 – 17:00 and Saturdays 08:00 – 13:00

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    Apply via company website ( https://www.adendorff.co.za/ ) or

     

  • Technical Officer: Access SOC Junior Linux Engineer

    ROLE PURPOSE

    The Technical Officer is responsible for providing end-to-end technical support, fault resolution, and service assurance for Vodacom Business customers across multiple access technologies, including Fibre, Microwave, VSAT, LTE/3G, and SD-WAN.
    The role ensures efficient management of incidents from initial logging through to resolution, maintaining high service quality, and meeting customer SLA requirements.
    The incumbent will troubleshoot network and connectivity issues, coordinate with internal support and field teams, and drive continuous improvement through problem management and process enhancement.
    A strong customer-centric approach, technical proficiency, and commitment to service excellence are key to success in this role.

    ROLE ACCOUNTABILITIES / KEY ACTIVITIES

    End2End troubleshooting and extreme ownership of all the tickets logged and in his / her queue.
    To provide support for the Access SOC Team customers with the products, services and solutions offered to Vodacom Business customers.

    These are, but not limited to:

    Wide Area Network access services (MPLS/VPN / SD-WAN / Business Connect)
    Fibre
    Microwave
    VSAT
    Wireless GSM – LTE and 3G
    Diginet and ADSL as end of life solutions
    VoIP
    Internet access
    Inclusive of any emerging technologies such as SD-WAN, Business Internet, Business Connect
    Acknowledge tickets within 15 minutes of allocation to the Access SOC.
    Manage the customer End to End and ensure periodic updates are provided till resolution (on request or hourly).
    To undertake quality assurance (QA) and control checks during support activities.
    Analyse daily open Case reports and ensure appropriate and accurate action is taken.
    Accurately troubleshooting faults within 30min or less and conduct First Call Resolution or assign to the next resolver team with analysis of your findings.
    Assigning tickets in the correct method to 3rdline Assurance where applicable or to the Field Operations Team for field technician dispatching.
    Providing a reason for outage (RFO) to the customer for all tickets.
    Monitor task execution and ensure results are recorded and feedback provided.
    Liaise with and assist relevant SOC support teams with planning, provisioning and testing activities, problem resolution and root cause analysis.
    Understand the various VBTS technologies used in our environment and be able to identify and remotely troubleshoot incidents or escalate them to the relevant resolver team.
    Take responsibility for: time management; reporting and monitoring; risk management; issue management and change management.
    Support other team members and associated IT and business resources appropriately and when required.
    Continuously upgrade your skills by learning new technologies and techniques relevant to the role.
    Escalate repeat failures to Problem Management specifically those that have continuously recurred within 3 months prior to any current tickets.
    Promote and advocate best practices within the team and throughout the business.
    Manage Escalations and urgent tickets directed by the Scrum Master and Squad leader/Shift Squad/Tribe Leader timeously.
    Identify and define new process improvement opportunities.
    Providing objective feedback to support teams and line management.
    Document analysis and communicating findings to technical and non-technical colleagues
    Liaising with other support teams.
    Ensure accurate completion of customer tickets and follow-up to ensure queries are resolved timeously and as per service level agreement.
    Provide effective, efficient and professional service to all our customers (internal and external), both telephonically and through written correspondence.
    Ensure customer service level agreements are met and exceeded.
    Consistent achievement of agreed productivity as per performance contract.
    Display a customer centric attitude.

    QUALIFICATIONS & EXPERIENCE

    Matric minimum requirement
    National Diploma/Degree in a scientific/information technology discipline (beneficial)
    CCNA certification
    CCNP will be of benefit
    ITIL Foundations (beneficial)
    SD-WAN experience.
    Perform quality assurance to ensure set of standards are maintained.
    Understanding of MW/Fibre optimal operations.
    Service Migration.
    At least three years customer service experience in a technical role (essential) and Broadband technologies.
    Practical and systematic approach to work.
    Telecommunications industry experience
    Experience working with OSS/BSS software as end user or from working in the telecommunications sector.
    Communication skills in dealing with customers (beneficial)
    Extreme Ownership on Service Cases logged and customer feedback
    At least 3 years 2nd Line Support experience

    Additional Requirement:

    Standard day shift 8AM – 5PM
    rotational shifts with 9hr shifts (1hr lunch included). Shifts are 6AM-3PM, 2PM-11PM and 10PM –7AM Monday – Sunday.

    Closing Date 24 April 2026

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    Apply via company website ( N / A ) or