Job Region: Gauteng

The opportunity

We are seeking a motivated and enthusiastic HSE Specialist to join our team. In this role, you will play a critical role in ensuring the health, safety, and environmental compliance of all operations.
Your responsibilities will include developing and implementing robust HSE policies and practices to identify and mitigate hazards in manufacturing and maintenance activities.
You will lead initiatives to foster a proactive safety culture, ensure compliance with local regulations and international standards, and support the factory’s sustainability and carbon neutrality goals.

How you’ll make an impact           

Conducting inspections, safety observation tours, and audits across production lines, assembly areas, and maintenance workshops.
Ensuring and monitoring HSE legal requirements on regular basis with all the legal authorities
Preparing the fire risk assessment and operational plan and good knowledge about the fire pump station and fire protection equipment.
Supporting businesses in meeting the HSE KPIs, develop and drive HSE strategic actions
Implementing and maintaining the HSE Management System aligned with ISO 14001, ISO 45001, and Hitachi Energy global standards.
Managing change and risk assessment and environmental aspect and impact assessment.
Performing risk assessments (ABRA) and LSR self-assessments for all factory operations, including electrical and mechanical processes.
Providing technical guidance on machinery safety compliance and support implementation of Machinery Safety Standards.
Compiling all NCs, prepare corrective action and follow up for closure of NCRs.
Providing advice and training on safety protocols and conducting audits to ensure compliance with organization and government standards related to environmental and employee health and safety.
Leading initiatives for hazardous materials management, including preparing manifests for disposal and ensuring compliance with environmental regulations.
Delivering induction and job-specific HSE training for employees and contractors according to the training calendar.
Investigating incidents and near misses, prepare detailed reports, and drive correct and preventive actions.
Promoting employee engagement and safety awareness campaigns to strengthen the safety culture.
Supporting the factory’s carbon neutrality program and sustainability objectives.
You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

Bachelor’s degree in electrical engineering.
10-12 years of work experience within relevant fields.
Proficiency in Project management methodologies
Demonstrated expertise in managing budgets, schedules and cross functional teams
Exceptional communication, negotiation and problem-solving skills
PMP certification.
Proficiency in both spoken & written in English language is required.

go to method of application »

Apply via company website ( N / A ) or

We are seeking enthusiastic professionals, with energy, who are result driven and have can-do attitude, who want to be part of a team of likeminded individuals who deliver solutions in an innovative and exciting environment.  
The FSP Manager – Southern Africa plays a critical role in managing and growing Optasia’s partnerships with financial institutions across designated markets in the Southern Africa region. This role ensures seamless integration, operational alignment, and strategic collaboration between Optasia and its Financial Services Provider (FSP) partners, primarily banks and like-minded financial services institutions. 

What you will do 

Partnership Management 
Serve as the primary point of contact for assigned FSPs 
Build and maintain strong relationships with partner institutions 
Coordinate joint planning, performance reviews, and strategic alignment 
Operational Coordination 
Oversee day-to-day operations between Optasia and the FSP 
Ensure timely execution of commercial agreements and service-level commitments 
Monitor KPIs and resolve operational issues in collaboration with internal teams 
Project Implementation 
Lead onboarding and launch activities for new products or markets 
Coordinate cross-functional teams (legal, compliance, tech, product) to meet FSP requirements 
Track implementation timelines and ensure delivery against milestones 
Compliance & Documentation 
Support KYC, regulatory, and contractual documentation processes 
Ensure all partner activities comply with internal and external standards 
Reporting & Analysis 
Provide regular updates on partner performance and market dynamics 
Identify growth opportunities and recommend improvements to commercial model 

What you will bring 

Strong liquidity and understanding of treasury management 
Previous experience as a Relationship manager in corporate or commercial banking is a plus 
Strong understanding of digital financial services, banking, or fintech ecosystems 
Excellent relationship management and stakeholder engagement skills 
Project management experience with cross-functional coordination 
Analytical mindset with ability to interpret performance data 

Your key attributes 

Strong desire for exploring, evaluating and understanding in depth old and new technologies 
Passion for learning new technologies and eagerness to collaborate with other creative minds 
Excellent judgment, organizational and problem-solving skills 
Ability to hit tight deadlines and work under pressure and strict attention to detail 
Excellent communication skills and team working mentality  
Experience in working with secure code development guidelines and coding practices (i.e. OWASP, NIST) 

go to method of application »

Apply via company website ( N / A ) or

optasia.com

Role Overview

You will lead a team of 15–20 agents delivering FCA-regulated Auto Finance Redress services to UK customers. You will be responsible for case management, complaint resolution, and L2 evidence review, ensuring outcomes are fair, compliant, and documented in Salesforce CRM. A significant part of your role will involve reporting to clients, providing insights into case progress, trends, and closure rates. You will also support direct customer interactions when necessary.

Responsibilities

Team Leadership: Lead, coach, and manage a team of agents, ensuring delivery of KPIs, productivity, and service quality
Case Management: Oversee all cases handled by the team, including escalations, ensuring compliant resolution
Client Reporting & Liaison: Prepare and present reports to UK clients, providing updates on case volumes, trends, and outcomes
Level 2 Review: Review evidence and complaints escalated from agents, making fair, documented judgments
Complaint Handling & Closure: Take ownership of complex or sensitive complaints, including direct customer engagement where required
Operational Oversight: Monitor team adherence to FCA regulations, Treating Customers Fairly (TCF), and internal policies
QA & Continuous Improvement: Collaborate with QA to review findings, implement improvements, and support agent development
Escalations: Act as point of escalation for complex cases, ensuring timely and accurate resolution
MI & Reporting: Produce detailed reports and trend analyses for internal management and client review
Training Support: Support onboarding and continuous upskilling of agents as needed

Minimum Qualifications / Skills

Bachelor’s/B-Tech/BSc degree in finance, Business, or related field
Proven experience managing teams in financial services (banking) or contact centre operations, ideally in regulated environments 5+ Years
Strong understanding of FCA regulations, customer outcomes, and complaint handling
Excellent communication and interpersonal skills, capable of client reporting and liaison
Experience in judgment-based decision making for escalated cases
C1-level English proficiency (spoken and written)
Must be willing to work shifts to accommodate UK hours

Preferred Qualifications / Skills

Experience in Auto Finance, Redress, Collections, or Banking Operations
Familiarity with Salesforce CRM, Genesys, MS Office, and Excel
Prior experience with QA frameworks, MI reporting, and regulatory audits
Ability to handle direct customer interactions in complex or sensitive cases
Strong coaching, mentoring, and stakeholder management skills

Apply via company website ( N / A ) or

www.linkedin.com

The role

The Consumer Orders Specialist is responsible for ensuring completeness and accuracy of the operational aspects of the consumer journey which includes: processing orders and ensuring all captured orders are processed, liaising with shared services, supply chain and finance to ensure all tasks are up to date and provide proactive information to the consumer service team to ensure exceptional consumer service.  
The ideal candidate will be a professional individual who learns quickly, has a keen eye for detail, has the aptitude to fully understand our end-to-end process and deliver exceptional consumer service while adhering to policies and processes.
You will be part of the Coloplast South Africa Team and report to the Consumer Services Lead.

What will you be responsible for?

Export daily orders from the CRM system to be imported to the ERP system
Perform daily checks to ensure accuracy and completeness of daily orders from CRM to ERP systems and to invoicing stage
Check online orders and send payment link to consumers who have made an online purchase
Track payments coming in for online orders and release orders accordingly each day
Check backorder reports to ensure that the Consumer Services team is proactively informed of any items on backorder so that they can inform Consumers
Check Aramex delivery update report daily and follow up with Supply chain on order delays as well as inform the Consumer Services team proactively informed so that they can inform Consumers
Log and track all returns requests for stock returns and follow up on delays
Initiate refunds where applicable with finance
Process sample orders on request from the Consumer Services, Consumer Care leads and nurses
Assist with Consumer Services, Care or Case management related tasks on an adhoc basis should the need arise
Assist with adhoc Consumer related projects
Ensure the accurate and timely processing of manual orders. Monitor order status and resolve any discrepancies to ensure smooth order fulfilment.
Generate detailed quotations based on client requirements. Revise and update quotations as necessary to reflect changes in product offerings or pricing.

Essential Qualifications

Typically, 1+ years’ experience as a Consumer Service Representative, preferably with order processing experience
Typically, 3-year tertiary qualification (BA Degree) degree or equivalent.
Proficient computer skills including MS Office Suite (Word, Excel)

Required Knowledge, Skills and Abilities

High attention to detail and a keen interest in analysis and reporting
Strong communication skills
Good interpersonal skills and ability to interact well with multiple stakeholders and projects at once
Growth mind-set, ability to work well under pressure and with multiple tasks requiring urgent attention during busy times of the month
Team player with a strong “Consumer service” orientation
Able to spot a business opportunity or risk and take corresponding action or inform the relevant stakeholders
Diligent and continuously focused on getting tasks done timeously
Solution oriented, ability to identify risks and challenges but also suggest solutions to overcome them
Ability to deal with Consumers in a friendly and professional manner and handle difficult Consumer situations

Apply via company website ( ) or

careers.coloplast.com

Description

The Marketing Communications and Digital Specialist is responsible for leading and executing an integrated marketing communications and digital strategy for the firm.  The incumbent will drive firm-wide communications (beyond just the marketing department), ensuring a consistent and positive image of the business both internally and externally. 
Working closely with the Chief Marketing Officer (CMO) and other senior stakeholders, the Specialist will provide strategic direction for all digital marketing initiatives and communications campaigns, manage a small team of marketing staff, oversee external partners (including PR and digital agencies), and take ownership of budgeting and performance metrics for marketing communications. 
A key focus of this role is to leverage internal and external communications, such as thought leadership articles, client newsletters, press releases, and social media content, to support the firm’s business development objectives, drive brand awareness, generate quality leads, and enhance client engagement. 
By combining leadership, creative communication expertise, and data-driven digital marketing skills, the Marketing Communications and Digital Specialist will ensure that marketing and communications efforts effectively contribute to the firm’s growth and strategic goals. The specialist is expected to monitor and analyse the effectiveness of all initiatives, continually optimising strategies to meet or exceed set metrics while managing resources and budgets efficiently.

COMPETENCIES & KEY ACTIVITIES

Leadership & Strategic Vision

Strategic Planning: lead the development of the firm’s integrated marketing communications and digital marketing strategy, in alignment with overall vision and business goals.
Strategic Initiatives: identify and champion new opportunities (e.g., adoption of emerging digital platforms, innovative communication campaigns) to enhance the firm’s brand presence and support revenue growth.
Decision-Making: set priorities for marketing communications initiatives and make data-driven decisions to optimise campaign outcomes and ROI.

Team & Vendor Management

Leadership of Team: supervise, mentor, and develop junior marketing staff (e.g., Marketing Coordinator or Assistant), providing guidance, feedback, and professional development to build a high-performing team.
Vendor Management: manage relationships with external service providers, including the firms appointed public relations agency and digital marketing agency. Set clear expectations, provide direction, and monitor performance of these vendors to ensure quality deliverables and alignment with the firm’s strategy.
Cross-Functional Collaboration: foster strong collaboration with internal departments and senior leadership, acting as the firm’s central point for communications and ensuring messaging consistency across the organisation.

Digital Marketing and Content

Digital Campaign Oversight: oversee and contribute to all digital marketing activities (e.g., website content management, SEO/SEM/AdWords campaigns, social media management, email marketing) to drive online visibility and lead generation.
Content Creation and Management: direct the creation of high-quality, targeted content (including articles, thought leadership pieces, press releases, social media posts, videos, internal newsletters) that enhance the firm’s brand and engage both external audiences (clients, industry stakeholders) and internal employees.
Editorial Oversight: ensure consistency in brand voice and messaging. Review and refine content produced by the team or contributors (proofreading articles, newsletters, etc.) to maintain high standards of writing quality and adherence to branding guidelines.

Internal Communication and Events

Firm-Wide Internal Comms: oversee the planning and delivery of internal communication across the firm (not just within the marketing department).
Develop and implement internal communication plans to keep all staff informed and engaged, including crafting firm-wide announcements, leadership communications, and managing the internal newsletter, and other employee communication channels.
Internal Events: lead the coordination and execution of key internal events (e.g., partner meetings, internal training sessions like “Legal Connexion” and “Adams Assembly,” and the annual year-end staff event) to ensure they are well-organised, engaging, and reinforce company culture.
Stakeholder Engagement: collaborate with partners, practice area leaders, and other departments to source content (awards, success stories, updates) for internal communications and ensure alignment with overall firm messaging.

External Communication and Brand Management

Public Relations & Media: serve as the primary liaison with PR agency and media outlets.  Work with firm partners and the PR company to identify newsworthy developments (e.g., major client wins, awards, landmark cases) and develop press releases, media pitches, and thought leadership columns for publication).
Brand & Reputation Management: manage the firm’s presence on external platforms, including industry memberships and directories (e.g., Chambers, Legal 500, WIPR, WTR, MIP). Ensure all firm and individual profiles are current and compelling, highlighting recognitions and awards.
Seek out and leverage opportunities to raise brand profile through active involvement with directory and membership platforms (events, seminars, sponsorships, etc)
Global & Regional Outreach: Digital Marketing and Content
Budgeting and Performance Management
Budget Ownership: develop and manage the marketing communications and digital marketing budget. Plan, allocate, and monitor spending for all related campaigns, platforms, and events. Ensure that projects are executed within budget and provide justification for expenditures, demonstrating prudent cost management.
Metrics & Analytics: establish key performance indicators (KPIs) for digital marketing and communications initiatives (e.g., website traffic, social media engagement, lead conversion, internal newsletter engagement). Regularly track and analyse performance data (in partnership with the digital agency and using analytics tools) to assess effectiveness.
Reporting & Optimisation: prepare and present monthly and quarterly reports on all marketing communications and digital activities. Highlight results against targets and firm objectives, and use insights to adjust strategies, campaigns, or budget allocations to continuously improve results.

Requirements

EDUCATION

Degree/Diploma (required)
Bachelor’s degree or national diploma in Marketing, Communications, Digital Marketing or a related field
Post Graduate Qualification (preferred):
Postgraduate qualification (e.g., Honors or Master’s in Marketing, Communications, Digital Marketing) or relevant professional certifications (e.g., Digital Marketing, Content Strategy, SEO/Analytics certifications). 

EXPERIENCE

5–7 years of progressive experience in marketing communications, digital marketing, or a related role in a corporate or professional services environment
Leadership and Team Management – experience managing or mentoring junior marketing/communications staff and coordinating work with external vendors or agencies
Strategic Marketing and Communications – proven ability to develop and execute multi-channel marketing campaigns, digital initiatives, and communication strategies aligned with business objectives
Budget and Project Management – hands-on experience planning and managing marketing or communication projects, including budget management and meeting project deadlines and goals
Business Development Collaboration – familiarity with working alongside sales or business development teams to utilise marketing communications for lead generation, client engagement, and supporting revenue growth
Industry Background – experience in a professional services or B2B environment (e.g., law firm consulting, financial services) is highly advantageous, with an understanding of how to communicate effectively within such environments.
Communication and Collaboration – strong communication skills to effectively collaborate with internal and external stakeholders and promote the firm’s brand
Reporting – the ability to prepare and present clear and concise reports to stakeholders
Negotiation – strong negotiation skills to secure favourable terms with vendors and suppliers

go to method of application »

Apply via company website ( https://www.adams.africa/ ) or