Job Region: Gauteng

  • Head: Front End (Surface & Underground) Maintenance Engineer EHS Officer Electrical/Instrument Assistant Instrument Mechanician Process Controller

    Purpose of the Job

    Provide strategic direction and leadership to the division, ensuring alignment with Mining and Group-level strategic requirements.
    Drive the execution of business strategies across all operational and sales segments to achieve sustainable growth and market leadership.
    Deliver on key financial targets including divisional P&L, EBIT, gross margin, EVA (Economic Value Added), and RONA (Return on Net Assets).
    Optimize the use of resources (fiscal, people, assets, and market presence) to improve performance and profitability.
    Secure, grow, and maintain strategic customer contracts, expanding the division’s market share in the Mining sector
    Lead high-performing teams by fostering a culture of accountability, capability development, and cross-functional collaboration.
    Ensure operational excellence through continuous improvement, innovation, and customer-centric delivery.
    Champion ESG (Environmental, Social, and Governance) initiatives, driving sustainability, safety, compliance, and responsible business practices.
    Promote digital transformation and innovation to enhance operational efficiency, data-driven decision-making, and competitive advantage.

    Required outputs: Functional

    Strategic Management
    Strategic Translation and Execution:

    Translate AECI Mining’s strategic objectives into clear, actionable divisional strategies and operational plans for both surface and underground mining segments. Ensure these plans are effectively cascaded, resourced, and executed across the division.

    Integrated Business Planning:

    Lead the development and implementation of medium- to long-term business plans that align with group-level requirements, market dynamics, and customer needs. Ensure alignment across sales, operations, finance, and technical functions.

    Competitive Differentiation and Value Proposition Delivery:

    Drive the implementation of AECI Mining’s value proposition in the market. Proactively position and differentiate the division’s offering through innovation, service excellence, and operational performance

    Strategic Risk Management and Opportunity Identification:

    Identify, assess, and respond to strategic risks and market opportunities that impact divisional performance. Ensure proactive mitigation strategies are in place to secure long-term sustainability and growth.

    Stakeholder Alignment and Influence:

    Align internal and external stakeholders around divisional strategic objectives. Influence decision-makers, build partnerships, and ensure that the division contributes meaningfully to AECI Mining’s strategic position.

    Performance Monitoring and Strategy Review:

    Establish metrics, KPIs, and reviews to track the execution of strategic and operational plans. Drive continuous improvement and adjust strategies based on market trends, performance outcomes, and stakeholder feedback.

    Financial Management
    Divisional Financial Oversight:

    Financial management of the division, including oversight of the trial balance and balance sheet, to drive growth, profitability, and financial compliance.

    Income Statement & Balance Sheet Optimization:

    Maximize financial performance by optimizing key ratios and metrics across the income statement and balance sheet in line with strategic objectives.

    Budgeting and Forecasting:

    Develop accurate annual budgets and forecasts for capital and operational expenditures, aligned with corporate guidelines and priorities.

    Cost Control and Efficiency:

    Monitor and manage costs to ensure efficiency, margin protection, and long-term financial sustainability.

    Customer relations
    Customer Relationship Enhancement:

    Build strategic relationships with internal and external customers to drive loyalty, satisfaction, and long-term value creation.

    Key Account Leadership:

    Manage and develop high-value key accounts as delegated by Manco, ensuring service delivery, contract performance, and growth of strategic partnerships.

    Customer-Centric Strategy:

    Drive a customer-first culture by ensuring that solutions meet evolving customer needs

    Safety, Risk and Compliance
    Divisional Risk Management:

    Conduct comprehensive risk assessments for surface and underground operations; implement and monitor mitigation plans.

    Governance and Policy Compliance:

    Ensure compliance with internal governance frameworks, policies, procedures, and systems across all operational and commercial activities.

    Safety, Health, and Environmental Standards:

    Enforce compliance with SHE standards and drive a safety culture that supports the division’s zero-harm objectives.

    License to Operate:

    Maintain legal and regulatory compliance to uphold the division’s license to operate, including adherence to company standards and applicable legislation.

    Stakeholder management
    Strategic Relationship Management:

    Build and maintain relationships with key internal and external stakeholders to support divisional objectives and long-term growth.

    Cross-Functional Collaboration:

    Work closely with operations, manufacturing, sales, marketing, and technical teams to align on market trends, customer needs, and competitive opportunities.

    External Representation:

    Represent AECI Mining in engagements with regulators, customers, suppliers, government entities, and industry bodies to advance business interests and maintain corporate reputation.

    People Management
    High-Performance Culture:

    Promote a culture of accountability, engagement, and excellence through performance management and recognition practices.

    Leadership Development:

    Mentor, coach, and develop direct reports and broader divisional teams to build leadership depth and operational capability.

    Team Development & Communication:

    Lead a large, diverse workforce by promoting clear communication, providing training, and ensuring access to development opportunities.

    Talent Retention & Growth:

    Create a dynamic work environment that attracts, motivates, and retains top talent

    Qualifications, Knowledge and Skills Requirements

    Technical qualification, preferably in mining engineering
    Business qualification (B-Com or related degree; MBA or Senior Management Development Programme are added advantages)
    9 -12 years relevant experience 
    At least 3 years in a strategic role reporting into a MANCO
    Strong knowledge of mining and industrial operations, market conditions, safety obligations, and innovation trends.
    Expert knowledge of sales strategy, tendering, pricing models, and full-cycle sales process management.
    Deep understanding of customer relationship management, key account strategies, and Mining market dynamics.
    Expertise in structuring, negotiating, and managing contracts with defined KPIs, liability clauses, and performance outcomes.
    Solid understanding of labour law, union dynamics, and stakeholder engagement principles that ensure operational continuity and long-term business sustainability
    Working knowledge of legal, regulatory, and compliance frameworks relevant to the mining sector and the division’s operations, including:
    Occupational Health and Safety Act
    Competition Act
    Companies Act
    Explosives Act
    DTI and other sector-specific legislation

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    Apply via company website ( http://www.aeci.co.za/ ) or

     

  • Payroll Administrator Section Manager Reliability HME Ultra Truck Operator FTE C&I Technician Plant Purchasing Officer Section Manager Work Management – Sishen Principal – Combined Assurance (FTC) Specialist – Sustainability Reporting (FTC) IT Specialist (Marketing & Logistics) Mine Reconciliation Engineer Kolomela

    Job Description:

    This role will be responsible for end-to-end processing of payroll data whilst ensuring all service level agreement targets adhered to.

    KEY TASKS

    Operational Delivery

    Timely & accurate capturing of payroll input data
    Adherence to payroll calendars and deadlines
    Liaise with customers and third parties on payroll queries within 48 hours and provide regular feedback to clients
    Net pay comparison checking & payslip checking
    Understanding of payroll calculations and able to do payslip interpretations 
    Familiarise with Client’s policy and procedures
    Audits and self-audit conducted on SAP data vs source documents
    Extract and submit the earnings report for Rand Mutual Assurance
    Knowledge of payroll related legislation which includes the BCEA, Tax Act, Medical Aid and Pension fund regulations 
    Conduct affordability checks for the SARS IT88 deductions
    Assist with UAT Testing on an adhoc basis
    Contribute to continuous improvement of processes

    Risk and Controls

    Compliance to all internal controls
    Controls to be accurately and timely executed 
    Report and log incidents immediately upon detection
    Evidence of control checks and payslip simulation to be archived as per archive policy
    Assist in internal and external audit process

    Qualifications:

    Matric / Grade 12
    Payroll Certificate (Recognition of prior experience)

    EXPERIENCE

    2 – 4 years’ experience of working in payroll
    Related SAP, Navigator + and SNOW (Service Now) experience
    Related Excel skills

    Closing Date:

    19 May, 2026

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    Apply via company website ( http://www.angloamerican.com ) or

     

  • Senior Case Officer:Complaints Independent Correctional Centre Visitor – Umzinto Correctional Centre Independent Correctional Centre Visitor – Grahamstown Independent Correctional Centre Visitor – Port Elizabeth Independent Correctional Centre Visitor – Middelburg: Independent Correctional Centre Visitor – Goedemoed Correctional Centre Independent Correctional Centre Visitor – Vereeniging Centre Independent Correctional Centre Visitor – Bloemfontein Independent Correctional Centre Visitor – Leeuwkop Med A Correctional Centre Independent Correctional Centre Visitor – Leeuwkop Med B Correctional Centre Independent Correctional Centre Visitor – Kgosi Mampuru Correctional Centre Independent Correctional Centre Visitor – Devon Correctional Centre Independent Correctional Centre Visitor – Thohoyandou Correctional Centre

    REQUIREMENTS :

    Applicants must be in possession of a Grade 12/Senior Certificate, BProc/ LLB Degree or other relevant recognized legal qualification on NQF 7 as recognised by SAQA. 1–3-year relevant working experience of which 1 year must be in a supervisory capacity. 

    DUTIES :

    The successful candidate will be responsible to receive and adjudicate inmate complaints and maintain proper records with a view to analysing systematic practices and reporting thereon. Provide reports to the Manager Complaints Unit. Liaison with Department of Correctional Services, Visitors Committees (VC) Independent Correctional Centre Visitors (ICCV) and stakeholders. Supervise administrative staff of the Complaints unit. 

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    Apply via company website ( N / A ) or

     

  • Public Health Specialist, Surveillance ACS Assistant

    Duties

    Under the direct supervision of the CDC South Africa Program Director for Global Health Security, the incumbent serves as a technical advisor to all activities related to policy, guidance, programming, and national context that enables  implementation of the Global Health Security Agenda (GHSA). Incumbent is the agency primary public health technical expert on all activities aimed at supporting South Africa Ministry of Health leadership in enhancing health security, institutional capacity to prevent, detect, respond to public health emergencies due to disease outbreak, natural disaster, or conflict, and has oversight of key components of the CDC South Africa Global Health Security portfolio, including public health workforce development, development of national public health institutes, and public health preparedness and response. Incumbent has no supervisory responsibilities.

    Qualifications and Evaluations
    Requirements:
    All selected candidates must be able to obtain and hold a: 

    Public Trust security clearance. 

    All selected candidates will be subject to a background investigation and may be subject to a pre-employment medical exam.  
    Selected candidate must be able to begin working within a reasonable period of time 12 weeks upon receipt of agency authorization and/or clearances/certifications or their candidacy may end

    Education Requirements:

    Master of Public Health, MPH, Master of Science Public Health (MSPH) Degree, or host country equivalent in epidemiology is required.

    Please address this factor in your ERA application under Education.

    Evaluations:

    You will be evaluated against the qualifications and requirements in this vacancy announcement. 
    You may be asked to complete a pre-employment language or skills test.
    You must complete the application form and provide the required documents.  Your application must address all the position qualifications and requirements including education, experience, language, and any knowledge/skills/abilities listed.  If you fail to submit a complete application, then your application may be disqualified for this position.

    Qualifications:
    Experience:

    Five years of mid- to senior-level public health experience in public health institutional capacity building, emergency preparedness and response, outbreak investigation and response, humanitarian health response, infectious disease surveillance, public health laboratory, public health workforce development, or other epidemiology, infectious diseases or related scientific area is required.

    Deadline:1st June,2026

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    Apply via company website ( https://za.usembassy.gov/ ) or

     

  • IT Support Specialist – Vital SHERQ Specialist Field Sale Executive

    Role Outline

    Provide technical support for software, hardware, and network issues, ensuring system performance and service continuity. The role focuses on managing the IT budget, supporting the rollout of a bespoke ERP/WMS system (with the finance module already implemented), and enhancing operational efficiency across departments. A strong understanding of warehouse operations, transportation, and contract logistics to support WMS and TMS integration. To co-ordinate functions to maximize utilization – productivity and customer service. Internal service delivery – on time – accurately.

    Key Tasks

    Provide first line support for users, systems, and applications, including network and hardware troubleshooting, process explanations, and training for warehouse-related functions
    System & Application Support – first level support and network problems
    User Access & Security – manage user accounts, permissions, profiles, and password resets
    Network Support – basic support for LAN/WAN, Wi-Fi, and VPN connectivity issues
    Strong technical knowledge of Windows OS, MS Office Suite, networking fundamentals, and ERP/WMS/TMS systems, with proficiency in Excel (advanced formulas, pivot tables, data modelling)
    Solid understanding of warehouse functions, transportation, and contract logistics, with familiarity in common integration methods (e.g., file transfers, APIs) advantageous
    Oversee the IT budget, ensuring efficient allocation, expenditure tracking, and alignment with organisational objectives
    Manage user accounts, permissions, and digital assets
    Support network operations (LAN/WAN, Wi-Fi, VPN) by liaising with service providers to resolve performance issues
    External Service Providers – work with SP’s to troubleshoot and resolve performance issues
    Monitoring and reporting – monitor application software and suggest improvements where needed
    Project Support – participate in IT projects including software rollouts, upgrades, and migrations
    Assist in the testing and implementation phases
    Utilize Excel for data preparation, analysis, and decision-making to support IT and operational initiatives, while recommending software improvements to management
    Handle IT service requests, repairs, inquiries, or complaints, alongside general administrative duties
    Refer to requests for IT services, repairs, support, inquiries or complaints
    Contribute to IT projects, including software deployments, upgrades, and migrations, collaborating with system developers to refine WMS and TMS solutions
    Managing digital assets with Finance
    General month end functions

    Qualifications & Experience
    Education:

    Matric
    Diploma/Degree in Information Technology or related field
    Industry certifications are advantageous

    Experience:

    5 -8 Years experience
    Proven experience in IT support or helpdesk role
    Strong knowledge of Windows OS, Microsoft Office Suite, data analysis and networking fundamentals
    Familiarity with ITSM ticketing systems (e.g., ServiceNow, Jira, Freshdesk)
    Good problem-solving and analytical skills.
    Excellent communication and interpersonal abilities.

    Functional Competencies:

    Good knowledge of Administration skills and processes
    Customer service orientation with attention to detail
    Ability to work independently and in a team
    Ability to identify issues and react swiftly
    Proficiency in MS Excel and data analysis
    Adaptability and eagerness to learn
    Time management and multitasking
    Basic financial acumen
    High accuracy, efficiency and accountability
    Good written and verbal communication skills        

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    Apply via company website ( ) or

     

  • Software Quality Engineer II

    We are seeking a highly technical and detail-oriented Software Quality Engineer (Automation) to join our engineering team. In this role, you will move beyond traditional manual testing to actively engineer quality into our systems.

    Key responsibilities

    Develop Automation Assets: Design, code, and implement highly reusable automated test scripts and assets within our existing testing framework.
    Architectural Quality Assurance: Analyze and inspect technical system designs and API architectures to identify potential vulnerabilities or performance bottlenecks before deployment.
    Test Maintenance & Execution: Maintain, optimize, and expand existing automated test suites to ensure robust regression testing.
    Defect Analysis: Inspect and analyze test failures, providing detailed technical feedback and root-cause analysis to the development team.
    Continuous Integration: Integrate automated test assets into our CI/CD pipelines to support a continuous deployment environment.

    Requirements

    Experience: 3+ years of professional experience in technical Software Quality Engineering or Test Automation.
    Automation Tools: Proven experience working with market-standard automation frameworks (e.g., Selenium, Playwright, Cypress, or SpecFlow).
    Coding Skills: Strong programming capabilities in a relevant language (e.g., C#, Java, or JavaScript/TypeScript) to write robust test code.
    API Testing: Solid experience testing RESTful APIs and web services (using tools like Postman, SoapUI, or automated libraries).
    Database Skills: Ability to write proficient SQL queries to verify data integrity and perform backend testing.
    Methodology: Strong understanding of Agile/Scrum methodologies and the Software Development Lifecycle (SDLC).

    Apply via company website ( ) or

    www.careers-page.com

     

  • Temp Wastewater Technician- Alberton, Alrode

    Job Description

    We are seeking a Temporary Wastewater Technician to join our team, focusing on the management and maintenance of wastewater treatment processes. In this role, you will play a crucial part in ensuring compliance with environmental regulations and standards, contributing to the effective operation of wastewater facilities.

    Key Responsibilities

    Monitor and control wastewater treatment processes, ensuring optimal performance and efficiency.
    Conduct regular inspections of equipment and facilities to identify issues and perform routine maintenance.
    Collect and analyze wastewater samples to verify compliance with applicable regulations.
    Troubleshoot operational problems and implement corrective measures.
    Maintain accurate records of operations, maintenance activities, and test results.
    Assist in the preparation of reports and documentation for regulatory compliance.
    Collaborate with team members to improve operational procedures and work practices.
    Respond to emergencies and provide support during unexpected operational issues.

    Requirements

    Bachelor Degree in Chemical Engineering
    Demonstrable experience in wastewater treatment or related environmental services.
    Solid understanding of water treatment processes and related regulations.
    Strong problem-solving skills and the ability to work independently.
    Proficient in the use of monitoring equipment and laboratory testing methods.
    Excellent communication and interpersonal skills, enabling effective teamwork.
    Ability to operate safely and adhere to health and safety protocols in the workplace.

    Salary Offer

    R20 000 p.m.

    Apply via company website ( ) or

    impacthr.simplify.hr

     

  • Sen. Specialist: SAP Basis Senior Auditor (Financial Services) Risk Practitioner Compliance Risk Analyst

    Job Purpose

    To support clients with expert requirement analysis and systems configuration, implementation, and support of SAP solutions in various modules. This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the clients business environment in order to achieve client expected business results.

    Functional Requirements

    Solid SAP Basis experience across different SAP Modules
    Strong SAP HANA and ASE database administration skills
    At least 3 full implementations or upgrades of SAP ECC or S/4HANA environments
    SAP Basis on HANA certification is an advantage
    SAP RISE or Public Cloud (e.g. SuccessFactors, ARIBA) is an advantage

    Education and Experience

    Minimum Qualification & Experience Required

    Bachelor’s Degree / Advanced Diploma (NQF 7) AND a minimum 8 years’ experience and knowledge of SAP Basis. Fields of study: Information Tech, Computer Science, B‐Com, Finance, Management and Engineering.

    OR

    Diploma NQF 6 AND at least 10 years’ experience and knowledge of SAP Basis

    #Alternative

    Senior Certificate (NQF 4) AND 10 plus years’ experience and knowledge of SAP Basis

    Job Outputs:

    Process

    Perform complex tasks and guidance during implementation, maintenance and support of various SAP modules to enhance business functionality and overall performance, while maintaining customer satisfaction.
    Close communication with functional teams /designers, understand the requirements from provided functional designs and transform these requirements into the technical designs
    Analyse and Review requirements, perform configuration and testing in various SAP Modules, such as Finance, Human Resources, Procurement, Security, Revenue Management, Governance and Application Lifecycle Management, Cloud Solutions, etc.
    Perform in depth analysis of the current business processes and scenarios of the client then recommend or configure solutions to meet the client’s needs
    Responsible for successful implementation of SAP, providing in depth functional knowledge, and advice on SAP products to clients
    Provide expert knowledge of industry best practices and recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
    Acts as liaison with client for troubleshooting: investigate, analyse, and solve critical SAP functional and application problems and map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients’ needs.
    Maintain a working knowledge of the organization and adheres to all organizational standards
    Plan maintenance of current system solutions for various SAP Modules, such as Finance, Human Resources, Procurement, Security, Revenue Management, Governance and Application Lifecycle Management, Cloud Solutions, etc.
    Contribute to high productivity and motivation of working team with the use of your communication skills and cooperation; reach and realize project aims and outputs
    Review documentation for approval of all work tasks (definition) based on BRS and ensure adherence to SAP Support SDLC
    Incident Resolution for Severity 1 and 2 issues and assist with Business escalations for issues raised
    Plan, Design work classes and plan production release deployments
    Analyse and make recommendations about improvements to specialist systems, procedures and associated area’s practice.
    Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
    Draw on own technical or professional expertise, knowledge & experience to         identify & recommend tactical solutions to defi ned problems in practices.
    Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
    Opti mise goal achievement through tactical strategy implementation and optimisation on of practises, processes & systems across an internal value chain.
    Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.

    Governance

    Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
    People
    Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
    Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

    People

    Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
    Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)

    Finance

    Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

    Client

    Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
    Participate in the specialist practice community and contribute positively to organisation knowledge management.
    Provide authoritative, specialist expertise and advice to internal and external stakeholders.
    Build professional relationships with clients, management and team members to ensure delivery of proposed solutions, support for development of business possibilities and for personal development

    Behavioural competencies

    Accountability
    Analytical Thinking  
    Attention to Detail 
    Adaptability 
    Building Sustainability 
    Business Knowledge
    Commitment to Continuous Learning 
    Conceptual Ability 
    Customer Service
    Fairness and Transparency
    Honesty and Integrity
    Organisational Awareness
    Respect
    Trust

    Technical competencies

    Functional Policies and Procedures
    Computer Literacy 
    IT Knowledge
    Customer Relationship Management
    System Thinking
    Problem Analysis and Judgement
    Verbal Communication
    Business Knowledge  
    Business IT Systems
    Written Communication
    Technical Analysis
    Application Configuration & Optimization
    Systems Architecture
    Customer Service Tech
     Problem Management

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    Apply via company website ( ) or

     

  • Professional Nurse Specialty Grade1- 2 – Child Nursing/Advanced Midwifery And Neonatal Nursing X 03 Posts Professional Nurses General (GRADE 1-3) Staff Nurses Grade 1-2 Nursing Assistants (Grade 1-2) Material Recording Clerk Level 7- Acquisition And Contract Management Material Recording Clerk Level 7- Warehouse Management Assistant Director Level 9- Demand Management Assistant Director Level 9- Acquisition And Contract Management Assistant Director Level 9- Assest And Fleet Management Medical Specialist- Plastic and Reconstructive surgery Medical Specialist- Surgery Acute Care Unit Medical Specialist -Paediatrics Medical Specialist Fellow (HPB) Medical Specialist Fellow Colorectal Medical Specialist- Paediatric Surgery Medical Specialist (Physician) Clinical Technologist Re- Advertisement Food Service Aid Supervisor Medical Specialist- Ophthalmology Medical Specialist Grade 1 – 3 (Critical Care) Sessional Post Head Of Clinical Unit Vascular Surgery

    Requirements :

    Senior Certificate (Grade 12) or equivalent. Basic Diploma/Degree that allows registration with South African Nursing Council (SANC as a Professional Nurse).
    One (01) year Post basic qualification Child Nursing Science or Advanced Midwifery and Neonatal Nursing Science registered with SANC.
    A minimum of four (4) years appropriate/ recognizable nursing experience in nursing as a Professional nurse with the SANC in General nursing. Proof of current year SANC registration. Sound interpersonal and communication skills

    Duties :

    Provision of high quality, holistic and specialized Childcare within set standards and within Professional/ legal framework. Implement priority programs, EMTCT, MBFI, IMCI, EPI, etc. and adhere to Principles of Infection Prevention and Control. Effective utilization of human, financial and material resources including utilization of Critical care beds.
    Be flexible and be able to prioritize, respond and advocate for best Paediatric/ Neonatal clinical outcomes. Maintain Professional and Ethical growth/ development through training and Research. Perform nursing administrative duties and demonstrate flexibility in assuming leadership responsibilities, including shift coordination and effective work planning. Must be willing to workday and night shift.

    Closing Date : 21-05-2026

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    Apply via company website ( https://www.govpage.co.za ) or

     

  • Receptionist Executive Chef

    Job Advert Summary    

    Your role is to serve as our guests’ first point of contact on arrival and manage all aspects of their accommodation. Responsibilities include checking in late arrivals and processing early departures, responding to guest requests, and managing reservations registering guests, managing reservations and providing information about rooms, amenities, rates, inclusions, exclusions, activities available, mealtimes, do and don’ts, emergency contacts and general information about the Area. You need to have a passion for customer service. Ultimately, you will help create a pleasant and memorable experience for our guests.

    Minimum Requirements    

    Experience: 1–3 years in hotel reservations or front office management, with previous experience.
    Grade 12 (Matric) or equivalent
    Technical Knowledge: Proficiency in Property Management Systems (PMS) like Opera Cloud and channel management tools like FreshDesk. Strong command of Microsoft Office Suite
    Communication: Strong interpersonal skills for client negotiation and team management. 
    Exceptional attention to detail and organizational skills.
    Ability to work under pressure, prioritize tasks, and handle multiple requests
    Customer-focused mindset with a proactive approach to service

    Duties and Responsibilities    

    Perform all Late check-in and early check-out tasks
    Responsible for the “End of Day” process in the hotel program and printing all financial reports related to accounting.
    Manage online and phone reservations in coordination with central reservations
    Inform customers about payment methods and verify their credit card details and collect payments as stipulated in your check in and check out SOP’s
    Collect all relevant guest information; Passport / ID copy, payment details, nationality, country of residence, phone number and email address of guest
    Checks for any outstanding financial issues (e.g., uncharged items or necessary corrections)
    Assign rooms to guests, this is usually done in the mornings before the HOD and staff meeting
    Act as the customer relations liaison by attending to guest complaints and passing on any information to the respective HODs within a timely manor
    Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs and or extra requests
    Confirm group reservations and arrange personalized services for VIP customers
    Upsell additional facilities and services
    Maintain updated records of bookings and payments
    Organize transport services for guests at their request
    Assist the night auditor with the night audit preparation
    Check reviews and add to your morning briefing documents for the AM shift
    Attend to after-hours guest requests
    Work with security in securing the building

    CORE COMPETENCIES

    Clear communication skills – both written & verbal
    Presentable, well-spoken & professional individual
    Fluent in English, both oral and written.
    Good understanding of Maths
    Good Knowledge of the Reserves’ Software(OPERA)
    Customer service orientated
    Excellent communication and organizational skills
    Ability to deal with guests
    Excellent time management skills
    Ability to take initiatives
    Good decision-making abilities
    Good use of MS software such as Excel and Word

    Deadline:25th May,2026

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    Apply via company website ( ) or