Business objectives
Responsible for achieving Sales Targets, Focus group targets and growth expectations for responsible accounts and region
Build and maintain a highly effective diverse sales team environment, encourage performance excellence, retain top talent embedding a winning spirit. Seek sales opportunities and drive business objectives.
Continuously assess market trends, gain market insights and share insights with relevant internal stakeholders.
Ensure flawless execution of strategy
Sales and Clinical Case support
Become the in-house expert on all procedure types, new technology, maintaining up-to-date knowledge, certifications, and best practices to drive customer adoption of new technology
Manage and/or co-ordinate all clinical support requirements for the assigned region. Log all cases supported in CARTODAY as per SOP
Become the regional champion for implementing the Challenger methodology to improve customer conversations and technology adoption, completing at least 1 Challenger pre/post call analysis per month
Explore & create new customer base for CARTO technologies, engaging with Clinical and Business Development manager to deliver commercial solutions and business development opportunities.
Take full ownership and accountability for effective account stock and consignment management as per SOP for responsible accounts/s and region.
Prepare a quarterly plan 2 weeks prior to QTR start and monitor progress monthly
Adhere to all SOP’s, quality standards and compliance.
People Leadership, Management and Development
Manage recruitment process for responsible region and onboarding process and timelines
Co-travel with Clinical Sales Specialists at least 2-3 x week
Coach and develop team members – at least 1 GROW conversation per month. Appropriate use of sales force effectiveness methodology and to apply the performance & development process.
Complete at least 1 Challenger assessment with each team member 1 x per month (Pre/Post)
Ensure all team members prepare a QTRLY plan 2 weeks prior to QTR start and monitor progress monthly
Collaborate with Clinical and Business Development Manager in identifying skill gaps and drive CDM accountability for implementing upskilling programs.
Complete performance management, performance reviews, compensation planning tasks as required for each team member
Ensure team members comply with all SOP’s and policies as required for the Clinical Sales Specialist function
Financial Planning, Review and OPEX management
Build Sales Force targets for responsible region in alignment as per financial planning periods
Prepare annual, Quarterly, monthly and weekly sales prognosis and prepare and present monthly, quarterly and bi-annual performance reviews
Manage and track financial expenses and ensure all expenses for both self and team are in accordance with HCC policy and SOP
Placement management
Collaborate with Clinical and Development manager in preparing ROI’s for Capital placement and driving ROI
Qualifications / Requirements
Bachelor’s degree required (life sciences, biomedical engineering, or business preferred).
3-7+ years in sales with 1–3+ years in a leadership or team-lead role
Track record of meeting/exceeding quotas, territory growth, or account expansion.
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Apply via company website ( https://www.jnjconsumer.co.za ) or