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  • Relationship Manager – Upper SME Segment at Entrepreneurs Financial Centre

    SENIOR RELATIONSHIP MANAGER – UPPER SME SEGMENT
    Entrepreneurs Financial Centre (EFC) is a leading Microfinance institution, licensed and regulated by the Bank of Zambia. For over 30 years now, we have served and empowered entrepreneurs with tailor-made financial solutions to help them take the next step in their business.
    OUR CORE VALUES
    Our Core Values of Purpose, Accountability, Service, Stewardship, Integrity, Ownership, Novelty (PASSION) were carefully selected to reflect our passion and what we stand for as an organisation. These values underpin our Vision and Mission, and guide all our business activities, actions, and behaviours. All our business decisions are based on these values.

    OUR CULTURE AND OUR WORK ENVIRONMENT
    We are passionate about our business, the people behind our success, and our clients. We are a performance-driven and result-oriented organisation. Our culture of open  communication and trust propels us to deliver strong results year in, year out. Our work environment is fast-paced and of high intensity, yet highly empowering and highly collaborative. We stretch and challenge every colleague to perform at their highest level and to the best standards and quality. Our reward and remuneration system strongly reflects the premium we place on high performance, and on attracting, developing, and retaining highly performing talent.
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    OUR PHILOSOPHY ON PEOPLE
    We are passionate about our people. In everything we do, we start with our people who take care of our clients, who in turn help us deliver sustainable returns for our shareholders. Therefore, we are intent on investing heavily in, and providing a thrilling and best possible career experience for, our people. We want our workplace environment and culture to feel like a second home for our people. An environment where our people know each other. An environment where our people know our Clients. An environment where our Clients know our people.
    THE ROLE AND THE CANDIDATE
    We are seeking a skilled, dynamic, and experienced Senior Relationship Manager – Upper SME Segment.
    Reporting to the Head of Sales, this is a critical role responsible for driving new business growth and deposit mobilization. The role entails proactive client acquisition and effective post-sale portfolio management of high-value clients, contributing to the achievement of business targets and overall portfolio growth.

    The successful candidate will be predominantly field-based, actively promoting and selling EFC products to high-value clients.
    Are you interested in adding value to our business? Do you have attributes (skills, knowledge, experience, attitude, character) that squarely match our values, culture and philosophy described above? If yes, we invite you to join our team as a Senior Relationship Manager – Upper SME Segment based at our Head Office. You may send your application, including copies of academic & professional qualifications and three professional references via e-mail to undefined.
    The closing date for receiving applications is Monday, 18th May 2026.
    Please access and review the detailed role profile with the qualification criteria on our website www.efczambia.com.zm as well as the EFC Zambia Facebook and LinkedIn pages.
    Loans
    Call 8899 [Toll Free Line]Visit: www.efczambia.com.zm
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  • Credit Risk Analyst at Talent House Ltd

    About Talent House Ltd: 
    We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.
    About the role:
    Mighty Fin is seeking a highly analytical Credit Risk Analyst with direct experience in digital lending, microfinance risk management, and credit analytics. This is not an entry-level analyst role. The candidate must already understand how to manage fast-moving lending portfolios in emerging markets and should be comfortable working with alternative data, behavioral scoring, fraud monitoring, and delinquency analytics.
    Key Responsibilities:

    Monitor and optimize portfolio risk performance
    Conduct borrower and sector risk analysis
    Support credit policy refinement and scorecard development
    Analyze repayment behavior and delinquency trends
    Detect fraud patterns and suspicious lending behavior
    Produce risk dashboards and portfolio reporting for management

    Desired Skills and Experience 

    Minimum 3–5 years experience in:
    Microfinance
    Digital lending
    Banking risk
    Fintech credit operations
    Strong understanding of:
    PAR analysis
    Vintage analysis
    Roll rates
    Collections analytics
    Fraud risk monitoring
    Credit scoring methodologies
    Experience analyzing unsecured consumer or SME lending portfolios
    Experience working with high-volume loan books
    Ability to independently identify portfolio deterioration trends and recommend corrective action
    Strong Excel skills required
    Experience with SQL, Power BI, Python, or analytics systems is a strong advantage

    Compensation:
    The incumbent will receive a competitive salary commensurate with experience.
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  • IT Technician at Right to Care Zambia

    Q U A L I F I C A T I O N S     A N D     E X P E R I E N C E
    Minimum Required Qualifications and Experience:

    Advanced Diploma in computer science, engineering or relevant field
    Full Grade Twelve Certificate
    Paid up Member with ICTAZ
    3 years’ work experience in IT operations or related field
    Experience with Windows/Linux servers and cloud environments.

    Desirable Qualifications and Experience:

    Bachelor’s degree in computer science, engineering or relevant field
    Paid up membership with ICTAZ
    Certification as IT Technician will be an advantage (e.g.CompTIA A+, Microsoft Certified IT Professional)
    4 Years Proven work experience as IT Technician or relevant position.
    Excellent IT diagnostic and problem-solving skills.
    In depth understanding of diverse computer systems and networks
    Good knowledge of internet security and data privacy principles
    Proven documented track record of providing IT services of a similar nature.

    T E C H N I C A L     A N D     B E H A V I O U R A L      C O M P E T E N C I E S

    Strong Technical support and troubleshooting of computer systems, hardware, software, and peripherals abilities
    Ability to offer IT service delivery and end-user support management
    Good at User account administration and access management
    Ability to offer excellent Scan, print, and electronic file management support
    Ability to manage IT asset tracking, inventory control, and lifecycle management
    Good at Network infrastructure support, configuration, and administration
    Good working knowledge of ICT systems maintenance and performance monitoring
    Knowledge in Information security, data protection, and ICT compliance support

    K E Y     P E R F O R M A N C E      A R E A S
    Systems and Hardware Technical Support

    Setting up hardware platforms required for installation and configuration of applications and operating systems.
    Undertaking routine preventive, corrective, and conditional maintenance of IT equipment, as well as recommending disposal of obsolete equipment.
    Ensuring operating systems on end-point devices and firmware on network devices are up to date.
    Ensuring all hardware-related issues, including end-user computers, printers, and other devices, are resolved.
    Conducting daily morning health checks and sharing reports with Group IT.

    IT Services and User Management Support

    Setting up end-user accounts and resetting passwords on Active Directory and Office 365 as and when required.
    Setting up user permissions in relation to shared folder access and allocation of network resources.
    Troubleshooting and resolving all end-user related IT issues within the Service Desk SLA time frame and escalating to Back Office where necessary.
    Ensuring anti-virus software on all user computers is up to date.
    Supporting end-users with issues related to business applications and other applications, including Smartcare, DMAD, Service Desk, and Sage Evolution.
    Deactivating and/or removing all former RTC employees from the system.

    Network Infrastructure and Administration Support

    Ensuring that a stable and reliable internet connection is always available.
    Monitoring network usage and ensuring user compliance with approved guidelines.
    Ensuring the integrity of LAN/WAN security.
    Performing LAN/WAN support functions before escalating issues to Back Office.
    Monitoring network security and reporting any potential or existing threats to the IT Governance, Security, Risk & Compliance Specialist and the IT Infrastructure team.
    Monitoring the surveillance (CCTV) system to ensure all cameras and NVRs are online and reporting any system failures requiring specialized attention to Back Office.

    Scan, Print and file Management

    Providing adequate protection and reducing the risk of data loss.
    Ensuring that the print server is functional, in good condition, and that all users are able to print.
    Ensuring Scan-to-Email functionality is working for all users.
    Installing, upgrading, and configuring network printers, directory structures, user access, security software, and file services.

    IT Asset Management

    Maintaining and updating the IT asset register with accurate device, user, and location details.
    Monitoring the allocation, movement, transfer, and return of IT assets across the organization.
    Conducting periodic asset verification and reconciliation to ensure accountability and accuracy.
    Managing asset tagging, warranty tracking, maintenance records, and disposal of obsolete equipment.
    Preparing IT asset inventory reports and ensuring compliance with organizational asset management procedures

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  • Direct Sales Agent – Government & Private Sector Salary Loans (GRZ Segment) at Talent House Ltd

    About Talent House Ltd: 
    We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.
    About the role:
    We are hiring experienced loan sales professionals with proven ability to originate payroll and salary-backed loans within Zambia’s government and formal employment sectors. This role is performance-intensive and suited for candidates who already understand payroll lending cycles, employer onboarding, and institutional relationship management.
    Key Responsibilities:

    Acquire payroll and salary-backed loan customers
    Conduct institutional activations and employer visits
    Drive monthly loan disbursement targets
    Support onboarding and verification processes
    Maintain strong customer retention and referral pipelines

    Desired Skills and Experience 

    Minimum 2 years experience in:
    Microfinance
    Payroll lending
    Banking sales
    Loan origination
    Existing relationships within:
    Government institutions
    Schools
    Hospitals
    Formal employers
    are a major advantage
    Proven monthly disbursement performance history
    Strong understanding of payroll-based credit assessment
    Experience handling customer onboarding and KYC processes

    Compensation:
    The incumbent will receive a competitive salary commensurate with experience.
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  • Direct Sales Agent – SME Finance Segment at Talent House Ltd

    About Talent House Ltd: 
    We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.
    About the role:
    Mighty Fin is hiring experienced SME finance sales professionals capable of originating and managing relationships with growth-stage small businesses. Candidates must understand SME cashflow behavior, informal market ecosystems, and working capital financing structures.
    Key Responsibilities:

    Source and onboard SME borrowers
    Conduct business assessments and customer visits
    Build long-term merchant relationships
    Drive SME portfolio growth while maintaining portfolio quality
    Support collections follow-up where required

    Desired Skills and Experience 

    Minimum 2–3 years experience in:
    SME lending
    Microfinance
    Business banking
    Merchant acquisition
    Asset finance
    Existing SME networks within markets, retail clusters, or trade ecosystems preferred
    Strong understanding of:
    Working capital lending
    Merchant finance
    Inventory cycles
    SME cashflow behavior
    Proven experience meeting loan disbursement and portfolio targets

    Compensation:
    The incumbent will receive a competitive salary commensurate with experience.
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  • Debt Recovery Officer at Talent House Ltd

    About Talent House Ltd: 
    We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.
    About the role:
    Mighty Fin is looking for experienced collections professionals who understand high-pressure, performance-driven recovery environments within microfinance and fintech lending. Candidates must already know how to manage delinquent digital loan portfolios, negotiate repayments, and drive recoveries while maintaining professionalism and compliance.
    Key Responsibilities:

    Drive collections performance and reduce portfolio delinquency
    Negotiate repayment plans and settlements
    Conduct recovery follow-ups across digital and physical channels
    Escalate chronic defaults for legal or external recovery action
    Maintain accurate recovery records and reporting
    Collaborate with sales and risk teams to improve portfolio quality

    Desired Skills and Experience 

    Minimum 3 years collections or recoveries experience in:
    Microfinance
    Fintech
    Banking
    Asset finance
    Credit operations
    Proven track record managing delinquent loan portfolios
    Experience handling:
    Bucket collections
    Skip tracing
    Loan restructuring
    Recovery negotiations
    Field recoveries
    Strong understanding of loan lifecycle management and delinquency control
    Ability to meet aggressive recovery targets
    Experience using collections systems and customer engagement platforms

    Compensation:
    The incumbent will receive a competitive salary commensurate with experience.
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  • Accounts Officer at TEVETA

    VACANCY ANNOUNCEMENTS
    ____________________________________________________________

    The Technical Education, Vocational and Entrepreneurship Training Authority (TEVETA) was established under the Technical Education, Vocational and Entrepreneurship Training (TEVET) Act No. 13 of 1998, as amended by the TEVET (Amendment) Act No. 11 of 2005. TEVETA is mandated to regulate, monitor, and coordinate technical education, vocational, and entrepreneurship training in Zambia, in consultation with industry, employers, workers, and other key stakeholders.
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    In its continued effort to enhance institutional performance and service delivery, TEVETA invites applications from suitably qualified and experienced candidates to fill the following positions:
    ACCOUNTS OFFICER (1 POSITION)
    2.1 Job Purpose

    To support the financial operations of the Authority by ensuring accurate processing, recording, and reporting of financial transactions in compliance with established procedures.
    2.2 Key Responsibilities
    a)     Process payments on various platforms including online through banking systems.
    b)     Ensuring that all payments and receipts have adequate supporting documentation
    c)     Ensure that all the transactions, both payments and receipts, are coded properly and posted accurately in Sage Evolution accounting system on daily basis.
    d)     Maintain and safeguard the petty cash.
    e)     Safeguard and maintain proper filing system for all accounting documents.
    f)      Ensuring that all duly authorised payments and receipts vouchers are in safe custody.
    g)     Ensures accurate receipting for all monies of the Authority and daily banking of all monies received.
    h)     Any other duties may be assigned by the supervisor.
    2.3 Required Skills and Competencies
    a)     Knowledge of financial and accounting procedures
    b)     Familiarity with public financial regulations
    c)     Proficiency in Microsoft Excel and accounting software (SAGE Evolution)
    d)     Strong analytical and numerical skills
    e)     Attention to detail and time management
    f)      Integrity and accountability
    2.4 Qualifications and Experience

    a)     Grade 12 Certificate with five (5) credits including English and Mathematics
    b)     ZICA Technician qualification
    c)     Valid membership/practicing license with Zambian Institute of Chartered Accountants (ZICA)
    d)     Minimum of two (2) years ‘post qualifying experience in similar role
    e)     Proven experience using SAGE Evolution accounting software
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  • Internal Auditor at TEVETA

    The Technical Education, Vocational and Entrepreneurship Training Authority (TEVETA) was established under the Technical Education, Vocational and Entrepreneurship Training (TEVET) Act No. 13 of 1998, as amended by the TEVET (Amendment) Act No. 11 of 2005. TEVETA is mandated to regulate, monitor, and coordinate technical education, vocational, and entrepreneurship training in Zambia, in consultation with industry, employers, workers, and other key stakeholders.
    In its continued effort to enhance institutional performance and service delivery, TEVETA invites applications from suitably qualified and experienced candidates to fill the following positions:
    1. INTERNAL AUDITOR (1 POSITION)
    1.1 Job Purpose

    To ensure that there are adequate and effective internal controls, risk management, and governance processes within the Authority in order to direct its activities toward the accomplishment of its objectives
    1.2 Key Responsibilities
    a)     Plans and executes monthly audits for the evaluation of internal controls, systems and procedures of the Authority
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    b)     Prepares clear, accurate, and timely audit reports highlighting findings, risks, and recommendations for improvement.;
    c)     Conducts pre-audit of payments, including payroll;

    d)     Drafts for approval of the Manager, a comprehensive Audit report covering the Authority’s entire operations to ensure that:
    i.                 Accounting of bookkeeping transactions and procedures are properly carried out
    ii.                Proper account books and related records are kept including reviewing management accounts.
    iii.               The finances of TEVETA are run generally in conformity with set standards including observing inventory counts
    e)     Ensures that the activities of the Authority are in line with the strategic plan, approved budget and in compliance with the contracts in force from time to time and also in harmony with the relevant laws, regulations, and TEVETA policies.

    f)      Compiles comprehensive Audit Reports, citing internal control weaknesses, incidences of misappropriation, fraudulent activities and other unauthorized acts detected during the audits for Management’s attention
    g)     Analyses and reviews the effectiveness of internal controls in the financial systems and recommends corrective measures to maximize financial security
    h)     Conducts audit assignments which entail investigating and probing into all business transactions and arrangements executed by the Authority to ensure that the organization’s assets and interests are safeguarded
    i)       Appraises the financial systems of the Authority for conformity with relevant financial reporting framework in order to enhance the organization’s governance standing.
    j)       Evaluates the effectiveness of risk management and governance processes across the Authority
    k)     Coordinates and liaises with external auditors, facilitates the provision of required information and documentation
    l)       Monitor the implementation of audit recommendations and follow up on corrective actions
    m)   Assists with the timely preparation and consolidation of the departmental budget and work plans in order to facilitate acquisition and allocation of resources.
    1.3 Required Skills and Competencies
    a)     Strong knowledge of auditing and accounting principles
    b)     Proficiency in audit and accounting software
    c)     Ability to conduct quality assurance reviews
    d)     Risk management and internal control evaluation
    e)     Analytical and critical thinking
    f)      Report writing, minute writing and presentation skills
    g)     Budgeting and planning
    h)     High level of integrity and professionalism
    i)       Objectivity and independence
    j)       Strong communication skills
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    k)     Confidentiality and ethical conduct
    1.4 Qualifications and Experience
    a)     Grade 12 School Certificate or equivalent
    b)     Bachelor’s degree in accounting or finance, or final stage of professional accounting qualification (ACCA, CIMA, or CA Zambia).
    c)     Valid Membership of the Institute of Internal Auditors (IIA)
    d)     Professional certifications such as Certified Information Systems Auditor (CISA) and/or Certified Internal Auditor (CIA) added advantage
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    e)     Minimum of five (5) years’ relevant auditing experience
    4. MODE OF APPLICATION
    Interested candidates who meet the above requirements should submit copies of the following:
    a)     Application letter clearly indicating the position applied for

    b)     Detailed Curriculum Vitae (CV) with traceable referees
    c)     Certified copies of academic and professional qualifications (verified by ZAQA/ECZ)
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  • Chief Executive Officer at BDO Zambia

    JOB ADVERTISEMENT: CHIEF EXECUTIVE OFFICER (CEO)
    Location: Zambia
    Industry: Financial Services
    Employment Type: Full-Time
    Reporting To: Board of Directors
    About the Institution
    Our client is a reputable and growing financial institution operating in Zambia, committed to delivering sustainable financial solutions, operational excellence, and strong stakeholder value. The institution seeks to appoint a dynamic, strategic, and results-driven Chief Executive Officer (CEO) to lead the organization into its next phase of growth and transformation.
    Position Overview
    The Chief Executive Officer will provide overall leadership, strategic direction, and operational oversight of the institution. The CEO will be responsible for driving profitability, ensuring regulatory compliance, strengthening corporate governance, and enhancing the institution’s market position in Zambia’s financial services sector.

    Key Responsibilities

    Provide strategic leadership and implement the institution’s vision, mission, and long-term objectives
    Oversee day-to-day operations to ensure efficiency, profitability, and sustainability
    Ensure full compliance with Bank of Zambia regulations and other applicable laws
    Lead financial performance management, including budgeting, forecasting, and cost control
    Strengthen risk management, internal controls, and corporate governance frameworks
    Build and maintain strong relationships with regulators, shareholders, investors, and key stakeholders
    Lead, mentor, and develop a high-performing executive management team
    Drive innovation, business growth, and market expansion initiatives
    Represent the institution at high-level industry, government, and public engagements

    Minimum Qualifications & Experience

    Master’s degree in finance, Accounting, Economics, Business Administration, or a related field (MBA or equivalent) and/or relevant professional qualification (e.g. ZICA, ACCA, CIMA) will be an added advantage
    Minimum of five (5) years’ proven working experience in senior leadership or executive management within a financial institution
    Strong knowledge of Zambia’s financial services regulatory environment
    Demonstrated experience in strategic planning, financial management, and corporate governance

    Key Competencies & Attributes

    Strong strategic and analytical thinking skills
    Exceptional leadership, decision-making, and people management abilities
    High level of integrity, professionalism, and ethical conduct
    Excellent communication, negotiation, and stakeholder management skills
    Ability to deliver results in a dynamic and highly regulated environment
    A competitive salary shall be offered
    Good understanding of the following accounting standards;
    (i) IFRS – International Financial Reporting Standards
    (ii) IAS – International Accounting Standards

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  • Upper Primary Teacher at Mwamise Schools

    MWAMISE SCHOOLS
    JOB OPPORTUNITY
    Mwamise Schools is inviting applications from suitably qualified, passionate, and dedicated individuals for the position of:
    UPPER PRIMARY TEACHER
    Key Responsibilities

    Plan, prepare, and deliver engaging lessons in line with the school curriculum.
    Create a positive and inclusive learning environment that promotes academic excellence and learner discipline.
    Assess, evaluate, and monitor learners’ academic progress.
    Prepare learners effectively for examinations, especially examination classes.
    Maintain accurate learner records and provide timely feedback to parents and school management.
    Participate in co-curricular and school development activities.
    Uphold professional ethics and contribute positively to the school community.

    Minimum Qualifications and Requirements

    Bachelor’s Degree in Primary Education.
    Minimum of 2 years teaching experience in a similar role.
    Must be registered with the Teaching Council of Zambia (TCZ) and possess a valid Practicing Licence.
    Strong classroom management and learner engagement skills.
    Excellent communication and interpersonal skills.
    Ability to integrate modern teaching methods and ICT in lesson delivery.
    Good planning, organizational, and time management skills.
    Ability to work both independently and as part of a team.
    High level of professionalism, integrity, and commitment to child safeguarding.

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