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Job Details

Position
Team Lead- Prepaid Billing & VAS

Closing Date
31 March 2026

Overall Purpose
The Lead – Prepaid Billing & VAS is responsible for the day to operation of the IN, Pre-paid Billing & VAS platforms

Job Specification

Minimum Qualifications

Graduate Engineer (BSc Computer Science) from a recognized university
Computer Hardware

Professional Registration
ICTAZ

Minimum Experience
3+ years of experience in handling billing systems (Telecom or related industries)

Key Skills
Very good knowledge of Operating systems, SQL and Databases, very good knowledge of Billing, IN, Online Charging and VAS

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JOB DESCRIPTION FOR EDTECH OFFICER at Camara Zambia
Job Title: EdTech Officer, Zambia
Contract Duration:  1-year contract (with possibility of extension)
Location: Camara Zambia Hub, Lusaka with frequent travel to schools and locations across Zambia as required for activities
Reports to:  Director of African Operations
Background
Camara Education is a registered charity in the US, Ireland, and the UK that supports a network of education hubs in Ethiopia, Kenya, Tanzania, and Zambia.
We work with educational institutions to support them in integrating technology to deliver better educational outcomes; better grades and 21st century skills. Since 2005, we have installed Digital Learning Centres in over 13,000 schools, trained 115,000 teachers how to use the DLCs and provided digital literacy opportunities to almost 5 million children.
We believe better education means better life opportunities for children. We are dedicated to delivering real impact through technology by inspiring and empowering a young generation to improve their own life opportunities.
Our mission is to transform education using technology to empower disadvantaged students.
Our vision is a world-class technology-enabled education accessible to all.
Camara has built a proven model of ‘education delivery’ that is both sustainable and highly scalable. Each Camara entity operates as a social enterprise designed to serve local market needs through a sustainable business model.
Our Values
Camara has four values that are the essence of our organisation, and we demonstrate them throughout all of our work. When you represent Camara, you will be expected to demonstrate these values:

Committed: We deliver results
Caring: We care for our people and those we serve
Creative: We innovate to solve problems
Collaborative: We achieve more by working together

Role Overview
Camara Zambia’s EdTech Officer will work alongside our team to support the effective planning, implementation, and reporting of training and technical activities in schools. With the required knowledge, skills and experience from both an educational and technical perspective, the EdTech officer will support the delivery of projects to ensure the best possible outcomes for beneficiaries. The EdTech Officer will be engaged in (1) Planning and delivery of ICT training programs for teachers and school leaders (2) Ensuring collection of data and activity feedback in line with our MEAL Framework (3) Completing high quality reports on projects (4) Working closely with management to ensure Camara’s education initiatives are in line with Government policies and frameworks, and (5) Supporting the technical activities of the hub when required.
Responsibilities
1. Training Delivery & Capacity Building

Plan and deliver training in line with Camara Training Framework
Train teachers and school leaders on ICT integration in education
Identify school training needs and recommend appropriate programs
Develop and deliver new training content (e.g., AI-focused learning)

2. Educational Technology Implementation and Technical Support

Vet, Install, configure, and maintain computer hardware, software, and networks for schools
Assist with school quotations and technical planning
Troubleshoot technical issues and provide on-site support for teachers
Review and implement digital learning tools in local school contexts
Assist in development and piloting of Camara’s digital learning platforms

3. Stakeholder Engagement

Develop and enhance relationships with the Ministry of Education Zambia and school leadership
Promote Camara’s organisational vision and adoption of EdTech solutions for the education sector in Zambia
Collaborate with Camara’s internal teams in other countries (e.g., training, product development, education teams)

4. Planning, Reporting & Administration

Plan and implement all training activities for Camara Zambia
Prepare training reports after each activity
Contribute to monthly, quarterly, and annual plans
Maintain training schedules and ensure school inclusion
Manage activity budgets and retirements

5.Monitoring, Evaluation and Reporting:

Conduct M&E activities for Camara Zambia, including survey preparation, completion of school visits, review and analysis of the collected data, and reporting in Line with Camara’s MEAL Framework.
Monitor and analyse information and data around equipment usage in schools and its impact on students to inform strategic decisions and continuous improvement.
Contribute towards the tracking and reporting of Camara Zambia’s monthly and annual KPIs.
Contribute towards monthly, quarterly, and annual impact reporting.

General:

Assist and support other Camara staff with various elements of operational activity, such as vetting, sales, technical support, and marketing when required.
Contribute towards the planning and application for project funding and donor reporting.
Ensure that all administrative reporting is recorded with accuracy.
Promote a positive relationship with schools, organisations and all stakeholders to Camara operations;
Act with integrity and uphold the Camara standards of transparency and accountability at all times
Promote the Camara brand at all appropriate opportunities.

Key Competencies 
Technical Skills

ICT infrastructure installation, configuration, and maintenance
Hardware and software troubleshooting
Networking and lab setup
Digital learning platforms and tools
Experience of using Ai Tools and applications in education
M&E data collection, analysis, and reporting
E-learning content development

Professional Skills

Training and educational facilitation
Communication and stakeholder engagement
Planning, coordination, and organisation
Needs assessment and evaluation

Job requirements:
Degree in ICT or Education with Professional ICT Qualification (Essential)
Minimum of 2 years’ experience working in ICT, Education and Training
Demonstrated experience engaging with and developing relationships with the Ministry of General Education, Donors and Key Stakeholders
Good knowledge and understanding of a range of technologies to support learning and teaching including experience in the development and design of e-learning platforms
Ability to quickly learn new technologies and evaluate their potential in terms of application to learning and teaching, particularly Ai
Excellent communication and reporting skills- both written and verbal
Demonstrated knowledge and experience of planning, collating and analysing data and information for  M&E and reporting
Proficient in the installation, use, and maintenance of ICT Hardware and Software
Commitment to values and ethos of Camara Education
Experience of utilising AI in education would be an advantage.

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Project Lead – National Water Compact Delivery Accelerator Contract: 18 Months Fixed-term contract, Full-time, contingent upon successfully securing project funding, target start date May 2026.
Location: The role can be based in London (United Kingdom), Accra (Ghana), Dar es Salaam / Dodoma (Tanzania), Lusaka (Zambia), or Lilongwe (Malawi), subject to right to work eligibility in the respective countries.
In the UK, we support and enjoy a hybrid working environment. A minimum of 40% of working time is spent face to face, either in the London office, for coordination, collaboration and connectivity across the team, or as a result of external engagement or travel for WaterAid.
Salaries & Benefits: Salaries and benefits will vary by country, depending on the successful candidate’s location and experience. See further details below:
UK: GBP 71,481 per annum with excellent benefits*
Zambia: ZMW 1,373,933 – ZMW 1,919,714 per annum with excellent benefits.
Ghana: GHS 937,208 – GHS 1,310,800 per annum with excellent benefits.
Tanzania: TZS 185,654,036 – TZS 241,350,247 per annum with excellent benefits.

Malawi: MWK 103,443,842 – MWK 152,809,944 per annum with excellent benefits.

We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential

Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About The Team The role will report into the Programme Design and Management Team Lead, located in the Programme Operations Team, one of three support teams within the International Programmes Department of WaterAid UK.
The Programme Operations Team enables the effective management of the International Programmes Department through ensuring IPD Teams have access to robust high quality management policies, systems, process, tools and capabilities that work to support the delivery of programmes, enable the effective management of risk, and ensure strong financial planning and management.
About The Role The Project Lead will provide overall strategic, technical and delivery leadership for the National Water Compact Delivery Accelerator, a multi‑country initiative supporting governments to translate high‑level political WASH commitments into credible, investable project pipelines.
The role combines senior project leadership with deep expertise in WASH institutional development and financing, ensuring the Accelerator delivers against its staged milestones, meets the expectations of international financing institutions, and positions partner governments to successfully enter formal investment appraisal pathways.
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In this role, you will:

Strategic leadership and delivery oversight
Provide overall leadership for the National Water Compact Delivery Accelerator across all participating countries
Translate the approved delegated authority, staged approach and theory of change into effective, sequenced delivery
WASH institutional development and financing leadership
Lead the Accelerator’s approach to institutional strengthening, governance reform and financing readiness
Ensure robust diagnostics of sector constraints (institutional, financial, regulatory, macro‑fiscal and political economy)
Support and guide the establishment or adaptation of the appropriate multistakeholder platforms
Government and senior stakeholder engagement
Alongside country teams, act as the primary senior interface with ministries responsible for WASH, finance, planning and local government
Support and reinforce high‑level political ownership of National Water Compacts and project pipelines
Project governance, quality assurance and risk
Establish and chair (or participate in) appropriate project governance and decision‑making groups
Maintain oversight of delivery quality, ensuring consistency and credibility across countries
Team leadership and coordination
Lead and manage the core delivery team, including technical specialists and country team embedded roles
Provide direction and mentorship to senior technical staff, including the WASH Institutional Management Specialist and the Public-Private Financing Specialist
Learning, replication and strategic positioning
Oversee synthesis of learning, guidance and tools emerging from the Accelerator
Contribute to organisational positioning on WASH financing, national compacts and mission‑oriented delivery

Requirements To be successful, you’ll need:

Substantial senior‑level experience in WASH institutional reform, sector governance and financing
Demonstrated track record of leading complex, multi‑country projects involving governments and financing institutions
Deep understanding of investment preparation processes, MDB appraisal expectations and blended finance approaches
Proven ability to operate credibly with senior government officials, donors and international finance actors
Strong strategic judgement, political sensitivity and leadership presence

Although not essential, we’d prefer you to have:

Experience leading or supporting national WASH compacts, sector reform programmes or investment accelerators
Familiarity with World Bank, African Development Bank or similar MDB processes
Experience shaping mission‑oriented or systems‑change programmes

View Full Job Description Here. Closing date: Applications will close 12:00 PM UK time on 10th April 2026. Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply at an early stage.
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How to Apply: Click Apply to answer the pre-screening questions, upload your CV.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check
Benefits As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process
Our Global Commitment: Our people promise We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!

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Description

WASH Institutional Management Specialist – National Water Compact Delivery Accelerator
Contract: 18 Months Fixed-term contract, full-time, contingent upon successfully securing project funding, target start date May 2026.
 
Location: The role can be based in London (United Kingdom), Accra (Ghana), Dar es Salaam / Dodoma (Tanzania), Lusaka (Zambia), or Lilongwe (Malawi), subject to right to work eligibility in the respective countries.
Geographic Reference
In the UK, we support and enjoy a hybrid working environment. A minimum of 40% of working time is spent face to face, either in the London office, for coordination, collaboration and connectivity across the team, or as a result of external engagement or travel for WaterAid.
 
Salaries & Benefits: Salaries and benefits will vary by country, depending on the successful candidate’s location and experience. See further details below:
UK: GBP £61,645 per annum with excellent benefits*.
Zambia: ZMW 939,581 – ZMW 1,174,476 per annum with excellent benefits.
Ghana: GHS 687,637 – GHS 1,045,327 per annum with excellent benefits.
Tanzania: TZS 148,523,228 – TZS 185,654,036 per annum with excellent benefits.
Malawi: MWK 75,784,188 – MWK 119,156,217 per annum with excellent benefits.
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
 
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
 
About the Team
The role will report into the Project Lead: National Water Compact Delivery Accelerator, located in the Programme Operations Team, one of three support teams within the International Programmes Department of WaterAid UK.
The Programme Operations Team enables the effective management of the International Programmes Department through ensuring IPD Teams have access to robust high quality management policies, systems, process, tools and capabilities that work to support the delivery of programmes, enable the effective management of risk, and ensure strong financial planning and management.
 
About the Role
The WASH Institutional Management Specialist will provide hands‑on technical leadership and delivery support to WaterAid country teams and governments participating in the National Water Compact Delivery Accelerator, with a particular focus on institutional arrangements and governance, delegated management models and implementation readiness.
The role bridges strategy and execution, supporting countries to design practical institutional governance, service delivery and management frameworks that underpin credible, finance‑ready WASH investments.
 
In this role, you will:
1. Institutional diagnostics and design

Lead or contribute to detailed institutional and governance diagnostics at national and sub‑national levels.
Analyse roles, mandates, incentives and capacities across ministries, agencies, utilities and service providers.
Identify binding institutional constraints affecting project delivery and sustainability.

2. Management and delivery model development

Support governments to design fit‑for‑purpose institutional and management models for priority WASH investments.
Define delivery units, implementation arrangements and accountability frameworks aligned to investment requirements.

3. Integration with financing and  project development

Work closely with finance and project development specialists to ensure institutional arrangements meet lender expectations.
Contribute to the preparation of investment‑ready project documentation, including institutional sections of concept notes and appraisal documents.

4. Country‑level facilitation and coordination

Provide embedded or close‑support accompaniment to country teams and government counterparts.
Facilitate multi‑stakeholder workshops and consultations focused on institutional reform and delivery models.

5. Quality assurance and learning

Contribute to quality assurance of diagnostics, project concepts and full project packages.
Capture and document practical lessons on institutional reform and management arrangements.

Requirements

To be successful, you’ll need:

Strong professional experience in WASH institutional management, governance or service delivery reform.
Practical experience working with government systems in low‑ and middle‑income countries.
Understanding of how institutional arrangements underpin investment viability and sustainability.
Strong facilitation, analytical and written communication skills.
Although not essential, we’d prefer you to have:
Experience contributing to MDB‑financed or large‑scale infrastructure programmes.
Familiarity with utility reform, delegated management or hybrid delivery models.
Experience working across multiple countries or regions

View Full Job Description 
Closing date: Applications will close 12:00 PM UK time on 10th April 2026. Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply at an early stage.
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How to Apply: Click Apply to answer the pre-screening questions, upload your CV.
 
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
 
Pre-employment screening:
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process

Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
 
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
 
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!

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