Job Region: Free State

Desired Experience and Qualification:

Bachelor’s Degree (essential).
Grade 12 (Matric).
Experience in order processing, dispatch coordination, or logistics operations preferred.
Computer literacy (Microsoft Office and CRM/ERP systems).
Strong numerical accuracy and attention to detail.
Ability to work shifts, including nights, weekends, and public holidays.
Experience in fuel, logistics, or petroleum industry will be an advantage.

Duties and Responsibilities will include:

Receive and process fuel orders via telephone and email.
Coordinate with dispatch teams to schedule and track deliveries.
Manage customer enquiries regarding pricing, delivery times, and product information.
Handle customer complaints professionally and ensure timely resolution.
Monitor emergency call-outs and site-related incidents where applicable.
Accurately update customer records, contracts, and CRM systems.
Ensure precise data capturing of all calls, orders, and service activities.
Maintain compliance with operational, safety, and environmental procedures.
Support customer retention and identify upselling opportunities where appropriate.
Liaise with internal departments, supervisors, and external stakeholders to resolve operational issues.

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Apply via company website ( N / A ) or

Education:

Bachelor’s Degree in Education, Training and Development, Human Resource Development, Social Sciences or an equivalent qualification.

Experience:

3–5 years’ experience in an ETD / HRD environment, with SETA and/or chamber knowledge.

Other Requirements:

Valid Code 08 driver’s licence
Own vehicle

Key Responsibility Areas

Perform Delegated Education, Training and Quality Assurance (ETQA) Functions

Support prospective Skills Development Providers (SDPs) in the accreditation and re‑accreditation process.
Evaluate accreditation, re‑accreditation, extension of scope, secondary accreditation and training implementation intent applications.
Conduct site visits, validation and verification and make recommendations for approval.
Support Assessor and Moderator registration applications and make recommendations.
Support learner uploading, linking, moderation and endorsement processes.
Monitor Skills Development Providers for compliance with ETQA policies and procedures.
Support assessment centre accreditation and monitor EISA readiness.
Compile ETQA reports and provide compliance feedback.

Perform Delegated Research, Information, Monitoring and Evaluation (RIME) Functions

Collect data as required for research and monitoring purposes.
Provide support to RIME activities and reporting requirements.

Perform Delegated Skills Development Planning (SDP) Functions

Coordinate partnerships with TVET Colleges, Universities and Community Colleges.
Conduct project site validation and monitor approved projects.
Support and evaluate T-number and SDF registration applications.
Conduct WSP & ATR capacity building workshops and provide technical support to employers.
Support Discretionary Grant and Expression of Interest (EOI) application processes.
Conduct project inductions and monitor project implementation.
Compile monitoring reports and make tranche payment recommendations.
Review and quality assure MoAs, learner agreements, learner information and SQMR submissions.
Identify non‑compliant employers and recommend corrective action.

Perform Delegated Corporate Service and Administrative Functions

Implement and adhere to organisational policies and procedures.
Maintain accurate electronic and physical records.
Participate in career exhibitions, advocacy and marketing activities.
Compile administrative and operational reports.
Support stakeholders with ERP utilisation, log helpdesk tickets and resolve queries.
Adhere to travel, subsistence and financial control requirements.

Perform Functions Related to Building and Maintaining Stakeholder Relations

Mobilise and engage inactive employers.
Build and maintain positive stakeholder relationships.
Enhance customer satisfaction through enquiry resolution and problem‑solving.

Meeting Service Delivery Charter Standards

Telephone enquiries: within 24 hours
Written correspondence (mail/email): within 48 hours
Acknowledgement of receipt of documentation: within 48 hours
Feedback reports after validation, verification and site visits: within prescribed timeframes

Apply via company website ( N / A ) or

webapp.placementpartner.com

Minimum Requirements:

Grade 12
Minimum 5 years of Management experience in managing a Gas Station, Forecourt, Convenience Store, Fast-food, etc.
Computer skills: MS Office, ISIS, MIST, ARCH, WINBRANCH (or similar)
Valid driver’s license with own reliable vehicle
Fluently in both Afrikaans & English (Speak, read, and write)

Duties & Responsibilities:

Manage the day-to-day running of the Gas Station and Convenience Store
Operations and logistical management
Marketing and promotions
Set work schedules, and manage leave, payroll and HR administration processes
Ensure compliance with OHSA (Occupational Health and Safety Administration), legal requirements as well as hygiene audits
Procurement
Training
Ensure Customer Satisfaction

Salary: R15 000 – R20 000 CTC p/m (Depending on experience)

Apply via company website ( N / A ) or

nel.co.za

What will you do?

Strategy development and business planning:

Work with Area Manager and translate the Provincial strategy into a Branch strategy, specifying targets, objectives and metrics.
Contribute insights to monthly, quarterly and annual business planning for Branches in the Region / Province. 
Responsible for managing operational costs in line with the allocated budget.

Sales and operational effectiveness:

Communicate the Branch Strategy, sales targets and metrics to Sales teams. Identify Key Result Areas and work with Sales Managers to develop and agree team targets.
Work with Business Owners of supporting functions, and put the right mechanisms in place (systems, processes, technology) to ensure the branch is able to deliver a service and achieve targets. 
Identify and escalate areas of improvement regarding support systems, processes, and technologies. Where possible, solve problems or propose solutions to prevent issues from reoccurring.
Manage the capacity and daily activities of the branch, in line with targets and objectives to ensure growth in customers and profits. 
Ensure any changes relating to systems, processes, regulations, policies and products are proactively communicated and cascaded in the Branch. 

People management:

Work with Human Resources and Talent Acquisition to put the necessary capacity / capability in place to achieve sales targets in the Branch. 
Work with HR to establish and maintain good people practices in the Branch.
Responsible for all operational people practices relating to direct reports, in collaboration with the Human Resource Function (talent management, performance management, individual development and growth, resolving grievances, leave allocation, capacity management, etc.).
Retain team members to ensure a consistent service delivery to customers. Provide input into the Employee Value Proposition and retention strategies

Compliance, quality and risk management:

Ensure compliance and quality standards are effectively communicated and adopted across the Branch. 
Ensure alignment to the Treating the Customer Fairly (TCF) framework in all business practices and ensure the branch operates within the FSCA regulations.
Identify, flag and manage risks associated with compliance, conduct and quality in the Branch in line with the compliance and risk management framework.

Monthly planning and reporting:

Monitor activities and the achievement of sales targets in the Branch. Identify areas of improvement and work with Sales Managers to address / rectify.
Responsible for monthly reporting of sales and team activities in the Branch. Analyse data to identify areas of improvement and plan for the next month.
Conduct monthly and annual planning based on reports.

What will make you successful in this role?

QUALIFICATIONS

Matric (Grade 12)
RE1 and RE5
120 Wealth Management credits
Class of Business accreditation (annual)

KNOWLEDGE AND EXPERIENCE

Knowledge:

Sales tactics and approaches 
Stakeholder engagement and management
Customer service and engagement 
Relevant Regulatory frameworks, policies, and standards 
Sanlam insurance products (ideal)
People management practices and principles

Experience:

At least 5 years recent industry experience of which 3 years should be in management of managers.
Preference will be given to those with experience in insurance sales within the entry level market.

Qualification and Experience

Degree or Diploma with 6 to 8 years experience or 10 years related experience.

Knowledge and Skills

Customer service and management
Reporting and administration
Quality, Compliance and Accreditation
Business processes and management of budget
Services Knowledge

Apply via company website ( ) or

careers.sanlamcloud.co.za

Key Performance Areas:

You will be responsible for preparing, cooking, and presenting food to our guests and customers. You will need to be creative, develop new dishes, determine specials of the day, and put together a menu that feels fresh and exciting to our guests.
Assist with all food production within the kitchen, to include special events, party catering and functions; also assisting with menu development and planning; including creating new dishes and offering ideas for seasonal menus to cater for individual functions or daily menus.
Assist in the ordering, storage, control and management of all stock, according to regulations and administrative procedures.
To comply with all current Health & Safety and food hygiene regulations and to ensure the health, safety and enjoyment of visitors whilst using our food service facilities.
Assist with all aspects of daily, weekly and monthly cleaning of the kitchen, equipment and other food service areas; ensuring that all checklists are completed and high levels of hygiene standards are maintained.
Ensure supplies are correctly received and stored
To deal with complaints in a courteous and efficient manner
To maintain a high standard of personal hygiene at all times.
Ensure that you are aware of the fire and emergency procedures.
To work overtime where necessary
Alert management of unacceptable behaviour.
Adhere to timing standards for products and services

Key Competencies & Personal Attributes:

2 years’ experience in a similar role
Excellent communication and organization skills
Able to work in a fast-paced environment
Dedicated to food quality and control
Strong knowledge of proper food handling and sanitation standards
Work shifts, on public holidays, weekends and during high seasonal periods.

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Apply via company website ( N / A ) or