Job Region: Gauteng

The main purpose of the job is to identify new business opportunities including new markets, growth areas, trends, customers, products, services, and guides long-term objectives to meet business needs and requirements.

Primary Objectives:

Responsible for the performance and development of sales staff at the Customer
Assist the Customer Sales staff with proposals and presentations
Lead, train & develop the sales team to maximize product/services penetration into all accounts
Extend the existing customer base
Total focus on excellent customer service
Maintain contact with clients in the area to ensure high levels of client satisfaction
Align all sales resources to reach customers to ensure consistent engagement and achievement of the agreed sales goals (this includes Revenue, GP, Margin Contribution, Customer breadth and Product Ranging).
Lead, Motivate, develop and select a diverse sales force in your region. Making sure that the sales force is adequately trained, coached and guided to achieve goals and maximum potential.
Project a positive image of the company in the competitive market & with valued customers.
Develop new business and expand existing business streams in new and emerging markets.
Identify customer’s needs and convert them into committed clients.
Hold regular meetings with the sales team to review performance communicate and organize training programs.
Effectively communicate to Sales team to achieve set objectives and deliver on turnover and margin requirements.
Work with channel partners, to understand market changes and demands.
Effectively work with product managers to promote sell out and assist with aged stock sell out.
Meet with Vendors and drive development strategy for both Partner and Vendor.
Develop a team strategy to further improve customer satisfaction and experience
Implement development programs that increase awareness and performance of your direct team and your objectives

Education/Qualification

Matric or equivalent
BCom / Business Science, BA business management or equivalent

Skills & Competencies

Detailed understanding of turnover and profitability, sales cycle, aged stock and key products
Strong business acumen
A high level of communication skills, both written and oral.
A high level of interpersonal skills.
Leadership skills
Ability to plan and delegate assignments
Strong presentational skills
Excellent business acumen.
Thorough knowledge of the vision, mission and strategy development of Rectron
Networking skills.
Ability to think beyond the immediate perceived requirement of the customer.
Problem solving
Decision making

Experience (experience required for the job)

Minimum of 3 – 5 years in a sales management role

Accountabilities

Full ownership and accountability for Sales and Gross Profit plans for the region for the year.
Convert the agreed business plan into measurable activities and ensure regular
Assessment of performance is conducted on daily, weekly and monthly basis.
Develop a team sales plan / KPI’s to ensure that all team members follow an agreed
Strategy.
You will be measured on Revenue and stock holding as well as GP percentage and it is imperative that you manage this and make sure that it is communicated to all incumbent staff.

Apply via company website ( http://www.rectron.co.za ) or

.simplify.hr

 

Purpose:

To Manage, Co-ordinate and engage in the planning, management and monitoring of all aspects related to the management of the Portfolio Facilities to ensure that quality standards are maintained and improved. Ensure strong stakeholder relationships are built and expectations maintained whilst complying with all internal policies and procedures or instructions from management.

Main duties and responsibilities:

The active co-ordination, implementation, and monitoring of sustainability projects.
To lead and manage a team in all aspects of site facilities management.
To plan and oversee projects within timescales and budgets.
Plan co-ordinate and manage facilities resources and operations as required.
Organize and control service maintenance agreements.
Work with procurement to source best value and look for opportunities to implement cost savings.
Develop and implement an effective planned preventive maintenance program for the portfolio and manage it to ensure the equipment is maintained in at an optimal operational level.
Assist and monitor tenant installation projects.
Manage and monitor all contracted services and vendor suppliers, obtains quotations and prepares work orders.
Manage and co-ordinate works with onsite teams to supervise maintenance employees to ensure maximum performance and compliance with all policies and procedures.
Manage the preparation of documentation for the expense portion of the annual budget/business plan.
Manage and prepare back-up information for operational reports.
Assist the Property Managers as needed.
Assist the National Facilities Manager as needed.
To undertake any other duties as may be required by the level of the post, and as required by the National Facilities Manager and Senior Management.
The post holder will ensure compliance with all health and safety requirements.

Job Specific Requirements: 

Job Knowledge:

Knowledge of the Health and Safety Act, relevant building regulations applicable SANS codes.
An understanding of customer service
Thorough understanding of green building management.
Analyzing and determine the nature of complex emergency responses in line with policies.
Project management of all projects within the portfolio.
Maintenance planning and scheduling. 

Technical Knowledge:

Detail medium and low voltage substation design, including equipment specification and selection.
Develop electrical specifications, designs compliant with local regulations and client.
Coordinate and oversee factory acceptance and site acceptance testing of electrical.
Detail High voltage substation and overhead line design, including equipment specification and selection.

Job-Related Skills:

Critical thinking.
Speak, read, and write English.
Ability to work as part of a team.
A flexible approach to work.
Attention to detail.
Proven ability to motivate and manage personnel.
Proficiency in Microsoft Office Suite applications.
Ability to lead an electrical engineering and design team for the execution of the electrical scope on EPC and EPCM projects.
Ability to prioritise own workload to meet deadlines.
Ability to analyse facts and exercise sound judgment in arriving at conclusions.
Ability to develop long-term plans and programs and to evaluate work accomplishments.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to solve practical problems and deal with a variety of concrete variables in situations.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Relevant Job Experience:

 Essential:

Minimum 10 years’ experience in Facilities Management.
Multi-building management experience essential.
Financial Management skills.

Education:

BSc / B.Eng. Electrical Engineering degree or a BTech degree or equivalent qualification in Electrical Engineering (essential).
Registered as an Engineer or Engineer Technologist with the Engineering Council of South Africa (ECSA) essential.
Driver’s license with own transport.
SAFMA accreditation is preferred.

Competency Requirements:

Essential:         

Demonstrate leadership skills and a willingness to grow and learn new skill sets.
Occasional weekend working and after hours call-outs will be required.
Be able to work under pressure and manage stress levels.
General Facilities Management with a specialization of electrical engineering for South African operation as and when required.
 

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Apply via company website ( N / A ) or

 

Description

Manage day-to-day delivery of a specific digital product stream.
Manage the groomed backlog and sprint cycles of the individual digital products.
Own and refine the product backlog, ensuring designs and user stories are well-defined and prioritised.
Support sprint execution by clarifying requirements, through designs and user stories for the development team.
Provide creativity and out of the box thinking to solutions.
Translate the Product Manager’s vision and roadmap into actionable backlog items.
Align features and releases with roadmap milestones.
The list of tasks or duties and responsibilities herein is not exhaustive, and the employer is entitled to instruct the employee at any time to carry out additional duties or responsibilities, which fall reasonably within the ambit of the role profile, or in accordance with operational requirements.
Provide input into strategy by surfacing insights from team execution.
Collaborate with UX/UI teams to ensure customer journeys of the features are well supported and defined.
Validate product increments with users to ensure value delivery.
Track feature performance metrics and use data driven insights to enhance features.
Track sprint-level KPIs such as velocity, story completion, and defect rates.
Provide feedback loops from delivery into strategic planning for Product Manager.
Ensure team output ties back to product roadmap.
Conduct retrospectives post sprint with individual delivery teams.
Document user stories, acceptance criteria and workflows to build an accessible knowledge base.
Ensure backlog items are visible, transparent, and updated.
Create guides and training materials for cross-functional teams.
Ensure comprehensive documentation for each phase of feature development.
Build a knowledge base accessible across teams.
Facilitate Agile ceremonies (refinement, sprint planning, reviews, retrospectives).
Coordinate release planning and communicate project status, timelines, and any changes.
Identify blockers and work with the team to resolve them.
Streamline development processes to improve operational efficiency and reduce time-to-market.
Fulfil a cross-functional role by engaging and facilitating effective communication flow between different business units.
Ensure alignment of sprint goals with business priorities.
Provide transparency on progress, risks, and changes.
Develop instructional materials and support resources.
Facilitate continuous learning to keep teams updated on product developments and best practices.
Support training, adoption and smooth handover of new releases to business teams.

Requirements

Grade 12 or Equivalent (Essential);
Bachelor’s degree in Computer Science (BSc), Business Administration, or a related field (Essential);
Scrum Certifications (Advantageous);
4 years+ experience as Business Analyst or Product Owner (Essential);
Software projects and Digital solutions experience (Essential);
Knowledge of Agile methodologies;
Backlog management and user story mapping;
Tactical and detailed product lifecycle execution through sprint planning;
UX principles and acceptance criteria definition;
Practical knowledge of tools.

Apply via company website ( N / A ) or

flysafair.mcidirecthire.com

 

Key tasks & responsibilities:

Presentation to produce initiatives at Point-of-Sale, Shop-in-Shop, windows, promotion areas as aligned with Global Guidelines for both outlet and Highstreet concepts.
Monitor and report on retail stock levels, product availability and physical space conditions to both Retail Operations manager & VM Manager.
Manage and maintain both outlet and highstreet spaces by regular store visits to maximize merchandise sell-through by utilizing Space Zoning Concepts.
Collaborate with the Visual Merchandising Manager and Store to assist with creating floor plans and implement changes that are consistent with the stores’ customer demands and product focus.
Direct and manage merchandise displays, point of sales and selected areas of the store to maximize product sell-through.
Train, develop and mentor store employees on Visual Merchandise basics using brand, merchandise principles and concepts.
Communicate the Company’s vision, mission, values, and strategy of the brand and adhere to all Global Visual Merchandising direction.
Develop and analyze assigned reports, complete other assignments and special projects as requested for both outlet & highstreet stores.
Maintain and organize equipment storage and an updated records/administrative system.
Complete and submit reports – graphics reports for all executions, Visual Merchandising report for store visits.

Requirements

Main Requirements:

2+ years of solid working in a similar vm position within an apparel brand, must have hands on visual merchandising experience.
Excellent Eye for detail with a strong creative hand with ability to communicate key ideas to drive visual standards.
Fluent in English, other languages are a advantageous.
Excellent communication skills and the ability to problem solve.
Ensuring that all stores under your portfolio are adhering to the merchandising principles by opening the lines of communication and conducting daily store visits to supervise the implementation of visual merchandising plans.
Positive attitude that will lead and motivate teams to complete displays to tight deadlines.
Must be able to travel within Johannesburg region- 12 stores with occasional travel to Pretoria.
Driver’s license, reliable car and cell phone is a must.
Minimum Qualifications Required: Matric/Grade 12, Completed Diploma or Degree in a relevant field of study is advantageous.
The role:  Your responsibilities will include conducting daily shop visits and workshopping stores to provide an excellent in-store experience, installation of window and instore visual merchandising standards for seasonal campaigns, weekly rotations and promotions, working with the National VM manager to ensure to maintain the global brand image, conducting VM training, driving area sales to meet targets, assisting stores to implement VM directive per individual store specification.

Apply via company website ( ) or

e.mcidirecthire.com

 

What is the purpose of this job?

To effectively respond to, process and resolve customer calls and incidents logged with the service desk, through operational excellence.

Responsibilities:

Adhere to all internal processes and policies in order to minimise potential disruption to business activities
Provide first line technical support to resolve service desk incidents and re-route the query or escalate as and when required
Process all requests accurately and with maximum efficiency
Ensure that all tickets are addressed in line with Service level agreements/business expectations
Ensure that all incidents logged with the service desk are captured on the system according to established standards
Ensure accurate and timeous resolution of all calls
Share learnings from incidents logged with the service desk team and line manager
Escalate all incidents, service requests or issues in line with levels of authority and provide feedback to customers
Provide relevant feedback on all unresolved incidents
Assist with the setting up of workstations with computers and required devices such as routers and printers, and configure appropriate software and functions according to requirements
Assist with providing administrative support services for servers, desktop and laptop computers, printers, routers, switches, firewalls, telephones, smartphones, application deployments, resetting of passwords and security updates
Assist with troubleshooting activities, resolve problems and connectivity issues and mitigate operational risks
Actively support and participate in major incidents, changes and releases, disaster recovery planning and implementation projects as and when requested
Address any gaps in knowledge or information of major incidents and raise any queries regarding instructions and guidelines to address queries, communicate status and the impact on clients
Share knowledge of previous incidents, solutions, and technical skills with team members
Maintain relationships with all customers and stakeholders in line with SLA’s to achieve operational excellence
Effectively address client frustration and required service level delivery
Maintain methods of communication to keep stakeholders informed and build effective relationships
Provide administrative and technical support to the IT department and line manager
Ensure a clean and safe environment by applying housekeeping principles

JOB REQUIREMENTS:

Grade 12 or equivalent qualification required
IT certificates an advantage
Relevant IT Degree (BCom, BSc) or related qualification an advantage
Minimum 2 years’ experience as a Service Desk, Help Desk Administrator required
Demonstrated experience in supporting technical desktop, laptop, and Point of Sale issues
Experience in a retail environment an advantage
 

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Apply via company website ( N / A ) or

 

Key Responsibilities:

Inspect incoming and outgoing goods for accuracy and quality
Verify quantities, product codes, and descriptions against invoices or delivery notes
Check for damaged, missing, or incorrect items and report discrepancies
Ensure goods are properly labelled, tagged, and documented
Record and update stock movements in systems or logbooks
Coordinate with receiving, dispatch, and warehouse teams
Assist with loading and offloading of goods when required
Maintain accurate records of checked goods and discrepancies
Ensure compliance with company procedures and quality standards
Always follow health and safety regulations
Keep work areas clean, organized, and secure
Conduct spot checks and assist with stock counts or audits
Communicate issues promptly to supervisors or relevant departments
Ensure proper storage conditions are maintained for different types of goods
Support loss prevention by identifying irregularities or potential risks

Requirements

Minimum Qualifications & Experience:

Grade 10–12 (Matric) or equivalent qualification
Basic numeracy and literacy skills
Ability to read and understand invoices, delivery notes, and stock documents
Strong attention to detail and accuracy
Basic computer skills (data entry, scanners, or warehouse systems)

go to method of application »

Apply via company website ( N / A ) or

 

Purpose of the Role

The purpose of the role is to provide an exceptional client experience to maximise sales and profitability; to ensure that operating standards are executed and maintained, and to build and enhance the retailer brand image.

KEY RESPONSIBILITIES

MAXIMISE TURNOVER, PROFIT AND PRODUCTIVITY

Achieve monthly and annual sales targets
Assist in setting up and driving sales at events/launches/retailer activities
Provide feedback on sales/customer related issues or concerns timeously

BRAND MANAGEMENT

Monitor competitor activity, stay up to date with current industry trends
Ensure that hygiene and safety standards are maintained according to retailer requirements at all times
Adhere to and maintain brand standards at all times

STOCK MANAGEMENT, MERCHANDISING AND STORE OPERATIONS

Ensure that stock is merchandised according to merchandising guidelines
Report out of stocks to line manager daily to drive sales and maintain an exceptional client experience
Stock administration, stockloss prevention, stock level control and management
Implementation and adherence to operating procedures and policies at all times
Asset control and security
Point of sale

CUSTOMER EXPERIENCE

Provide an exceptional and consistent client experience to all clients
Uphold and reinforce the Client journey and experience standards
Build relationships, loyalty and inspire confidence in clients by providing fragrance recommendations
Use expert knowledge and skills when demonstrating fragrances to clients
Share fragrance tips, expert knowledge, current trends and provide customers with a personalised, educational experience
Drive increased customer data base (attraction of NEW customers)

TEAMWORK

Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment, contribute to the execution of the overall sales operational plan, participate in and support all events and hold each other accountable
Support and assist new team members with onboarding and orientation
Ensure that exceptional; consistent standards are maintained
Live the company values; conduct oneself with integrity at all times

ADMINISTRATION

Daily tracking sheets/reports completed and submitted as required
Implementation of CRM processes
Retail reports and updates as required

COMPETENCIES

Deciding and Initiating Action
Working with People
Relating & Networking
Adhering to Principles and Values
Persuading and Influencing
Planning and Organising
Delivering Results & Meeting Customer Expectations
Coping with pressure and setbacks

REQUIREMENTS/QUALIFICATIONS

Matric certificate
At least 2 years cosmetics/fragrance experience within a retail environment
Must be able to demonstrate retail knowledge and current industry trends
Must be a team player, an active learner and problem-solver
Must be willing to work weekends and shifts as required
Must have own transport

go to method of application »

Apply via company website ( http://www.prestigecosmetics.co.za ) or

 

Key Deliverables

Interpersonal and team relationships Build, support and maintain interpersonal and team relationships to ensure stable working environment and achievement of team objectives. Personal development Complete Individual Development Plan. Attend learning and development courses. Participate in peer and team learning initiatives. Maintain Customer Relationships Resolving and responding to customer queries, complaints, comments and suggestions.
Providing advice to customers about Openview and other eMedia related products.
Promote the e and Openview brand names and loyalty to the brand through excellent service delivery. Customer Contacts Customer Care Agents are required to meet a minimum of 85 customer contacts as a minimum per month. Productivity Achieve a productivity output of between 80-85% on a monthly basis, by managing their call volumes, and on the floor time efficiently. Average Handling Time Manage their calls handling times, and maintaining a call handling time of 4:30-5:00 minutes.
Interaction Logging 90-95% of all the customer interactions across platforms, must be captured onto the CRM system. Quality Assurance Providing exceptional service to our customers, while resolving the requests in effective and efficient ways.  Maintaining an average score of 90% Knowledge Assessments Written assessments on all products, systems, processes and business rules. With a required score of 85% per assessment.

Requirements 

Qualifications:

National Senior Certificate – Essential 

Experience: 

Customer Services / Sales – 1 year – Essential

go to method of application »

Apply via company website ( N / A ) or

 

Purpose of position:

Creating business insights and implementing data-driven projects through strong stakeholder engagement, detailed analyses, and disciplined delivery, with a focus on commission models, incentives and agent behaviour within the business.

Responsibilities:

Assisting business with interpreting data to provide actionable insights, utilising both technical and communication skills
Implementing data-driven projects end to end
Partnering closely with business stakeholders to understand requirements and translating them into clear deliverables
Managing multiple concurrent initiatives through analyses, design, execution, testing, and final implementation
Applying practical commission-related expertise to all projects, allowing for agent behaviour in analyses and projections and envisioning solutions that use incentives to drive agent behaviour that align to the company’s KPIs

Requirements:

Relevant tertiary qualification in Actuarial Science, Mathematics, Maths Stats, or equivalent (essential)
Minimum 1-2 years’ relevant experience (essential)
Advanced understanding of Microsoft Excel (essential)
Proficient in SQL (essential)
Good understanding of the financial services industry, specifically insurance and FAIS

Skills and Attributes:

Attention to detail
Strong administrative skills
Strong communication skills (verbal and written)
Display characteristics of honesty and integrity
Analytical and critical thinking skills
Team player

go to method of application »

Apply via company website ( http://www.kingprice.co.za ) or

 

Description

Data Analysis
Strategy Development
Performance Monitoring
Reporting
Process Improvement
Compliance
Collaboration
Customer Insights
Forecasting 

Requirements

Bachelor’s degree in finance, Economics, Business Administration, Statistics, or a related field
Proven experience in debt collections, financial analysis, or a similar role within the financial services industry. 
Proficiency in data analysis tools and software such as Excel, SQL, SAS, Python, PowerBI). 
Excellent problem solver 
Creative thinker 
Attention to detail 
Self-motivated 
Good verbal and written communication 
Ability to work independently  

go to method of application »

Apply via company website ( N / A ) or