Job Region: Flacq

  • HR Trainee

    At Shangri-La Le Touessrok, Mauritius, we believe in nurturing talent and shaping future leaders. We are currently seeking a motivated HR Trainee to join our dynamic Human Resources team and gain hands-on experience in a luxury hospitality environment.
     
    Key Responsibilities:Attend to basic staff queries, requests, complaints and correspondences.Follow up & regular update on employee records.Assist with the recruitment and selection process, including sourcing, screening, and interview coordination.Support onboarding and induction programmes for new colleagues.Provide administrative support in HR documentation, records and employee files.Assist in the coordination of training and employee engagement activities.Contribute to HR projects and initiatives as required.Requirements:Degree in Human Resources Management, Management, or related field.Should be registered on YEP already.Strong interpersonal and communication skills.Good organizational skills with attention to detail.Proficiency in MS Office (Word, Excel, PowerPoint).Eagerness to learn and the ability to work in a team-oriented environment.

    Coastal Road, Trou d’eau DouceRoad, Trou d’eau Douce, Flacq, Mauritius

    Phone: 4027400

    Apply Via:

    Sltrhr@shangri-la.com

     

     

     

  • Commis 1

    Shangri-La Le Touessrok, Mauritius is looking for a potential Commis 1 to join the Food Preparation team, who can demonstrate strong culinary skills, discipline and the ability to work efficiently in a fast paced kitchen environment.
     
    Duties and Responsibilities:Responsible for ensuring proper food preparation according to standard recipes, maintaining freshness and quality as directed by the Chef de Cuisine.Responsible to check periodically stock inventories.Responsible to monitor and assist in all the sanitation procedures.Responsible for producing food according to forecasted demand on a timely basis and with minimum wastage.Monitored cleaning activities, especially night cleaning, ensuring proper waste disposal without risk of food contamination.Qualifications and Experience:Secondary School Certificate2-3 years of kitchen experience in the hotel sector.Prior 5* Hotel Experience.Additional Requirements:Candidate should be able to fully understand and follow company food hygiene and safe food handling policies.Candidate should be flexible to work additional and odd hours.

    Coastal Road, Trou d’eau DouceRoad, Trou d’eau Douce, Flacq, Mauritius

    Phone: 4027400

    Apply Via:

    Sltrhr@shangri-la.com

     

     

     

  • Purchasing Manager

    The Purchasing Manager shall be responsible for purchasing all requirements of the Hotel and ensures that items purchased conform to the required standards of quality and quantity at the lowest possible cost. She/he may also be required to source for items or contractors for special projects.
     
    As a Purchasing Manager, we rely on you to:Obtains competitive bids by actively testing the market in order to purchase the merchandise specific at the lowest price while meeting dates of delivery, quality and quantity requirements.Contact suppliers by phone or through personal visits to canvass prices or place orders.Raises Purchase Order and returns it to end user for review prior to endorsement to next signatory.Keeps track of price movements, noting suppliers offering lowest prices and informs departments concerned of price increases, receives additional or changes in instruction or specifications.Attends trade shows and exhibitions to enhance knowledge of products so as to improve the quality of items served in the hotel and obtain up-to-date information.Coordinates closely with the Cost Controller on par stocks in the General Store to ensure appropriate stock levels.Arrange for consignment stock.Implements control over purchasing to ensure locally immediate needs.Familiarizes with tax and custom implications of imported items to advise management on the best course of action.Follow up on undelivered items, maintains up-to-date trace of all pending Purchase Orders and Purchase Request for items not yet delivered to the hotel and initiates proper complaints to suppliers concerned when items delivered are unsatisfactory.Initiates Purchase Orders, ensuring proper procedures are followed. Maintains Files on catalogues and descriptive literature on all hotel equipment and supplies and quotation/competitive bids from all suppliers.Ensure a proper rostering of the purchasing team members.Monitors performance of purchasing staff and communicates this to each staff member on a regular basis through one-on-one counseling.Follows and complies with the local and company regulations and policies regarding occupational health, safety and security.Any other cognate duties and responsibilities as and when required by the management.Qualifications, skills, and experience:Minimum 4 years’ experience in performing purchasing functions for a large company preferably a 5-star hotel/resort.Degree in Procurement and Supply Management or any related field and/or Professional certifications such as Certified Purchasing Manager (CPM), Certified Professional in Supply Management (CPSM), or similar certifications.Good knowledge of local laws and regulations related to procurement, import/export regulations, and customs procedures.Leadership qualities, including the ability to mentor and motivate a team, and make decisions under pressure.Strong negotiation skills and the ability to build and maintain supplier relationships.Analytical and strategic thinking skills to develop procurement strategiesProficiency in using procurement and supply chain management software and tools.Excellent communication skills, both verbal and written, with the ability to interact effectively with stakeholders at all levels.Good knowledge of Personal Computing skills and Microsoft Office such as Word, PowerPoint and Excel.

    Coastal Road, Trou d’eau DouceRoad, Trou d’eau Douce, Flacq, Mauritius

    Phone: 4027400

    Apply Via:

    Sltrhr@shangri-la.com

     

     

     

  • Commis 2

    Shangri-La Le Touessrok, Mauritius is looking for a potential Commis 2 to join the Food Preparation team, who is able to produce the best quality food items available.
     
    Duties and Responsibilities:Monitor food quality, receiving, storage and sanitation procedures for handling perishable items.Ensured food production matched forecasted demand, maintaining freshness, timely service, and minimal wastage.Monitor cleaning activities and ensure proper waste disposal without contaminating food.Check section inventories, address discrepancies with the Chef de Partie and monitor serveware for misuse or breakage.Qualifications and Experience:Secondary School Certificate.1-2 years of experience in the hotel sector, prior 5* hotel experience.Additional Requirements:Candidate must be able to work rapidly during peak hours.Candidate must be flexible to work overtime according to business demands.

    Coastal Road, Trou d’eau DouceRoad, Trou d’eau Douce, Flacq, Mauritius

    Phone: 4027400

    Apply Via:

    Sltrhr@shangri-la.com

     

     

     

  • Compliance Officer

    The purpose of this role is to ensure the effective implementation and coordination of compliance processes, in line with regulatory requirements and the operational standards.
     
    Duties and ExperiencesBachelor’s Degree in Banking and FinanceMinimum 5 years in a similar fieldMonitor and interpret construction-related laws and regulations(labor, safety, environment , zoning, licensing).Ensure compliance with local, national and international construction regulations.Maintain required permits, licences and registrations.Liaise with regulatory authorities and inspectors.Ensure company policies align with laws, contracts, and industry standards.Monitor environmental compliance.Investigate accidents, incidents and near misses; ensure corrective actions.Develop and update internal compliance policies and procedures.Stay updated on changes in construction laws and best practices.

    Royal Road, Camp De Masque Pavé, Quartier Militaire, Mauritius

    Phone: 416 6500

    Apply Via:

    compte.safety@outlook.com

     

     

     

  • Financial Accountant

    Financial Accountant
     
    Financial AccountantMain Responsibilities: Prepare monthly, quarterly, and annual financial statements in line with local accounting standards, and maintain the general ledger with accurate transaction postings.Perform balance sheet, bank, Opera–ERP, and Symphony–Opera reconciliations, ensuring all discrepancies are resolved.Monitor hotel revenues, costs, and key performance metrics, supporting budgeting, forecasting, and variance analysis.Ensure compliance with tax laws, VAT regulations, and statutory requirements, including monthly filings (VAT, TDS, EPF) and TDS submissions for Homeowners.Reconcile Homeowners’ Accounts (Property Maintenance andProperty Management), verify rental expenses with the Front Office Controller, and review statements of account before issue.Assist with internal and external audits and contribute to process improvements and strengthened controls.Profile:Degree in Accounting, Finance, or a related field – ACCA, ACA, CIMA qualified or working towards a qualificationMinimum 3 years of experience in a financial accounting role, preferably within hospitality or service industriesStrong understanding of accounting principles and local financial regulationsProficiency in financial software (e.g., Opera) and MS ExcelExcellent attention to detail and organizational skillsHigh level of integrity and professionalismAbility to work effectively both independently and in a team environment

    Phone:

    Apply Via:

     

     

     

  • Chef de Partie, La Terrasse

    Responsible of daily operation, breakfast, lunch and dinner.
     
    About the RoleCheck general cleaning of all sections, all work surfaces before and after each service or MEP. All foods stored in the fridge should be labelled with date and name of products.Receiving and storage of goods and checking quality of all received goods (from dry store, deep freeze, and vegetables’). Communicate clearly frequently and in a timely manner. Share information with subordinates on daily line-up. Execute duties thoroughly, producing quality outputs with attention to details. Adopt the mission and vision of the company. Work output is consistently at or above expected volume day to day. Always be on time on schedule and respond to the supervisor positively. Report any incident to the supervisor or Chef immediately to take action. Daily walk through in the kitchen to check equipment’s are in good condition. Key Duties and Responsibilities                                               Always be punctual. Respect and respond positively to your superior and team colleagues.Have a good personality and respect for all aspects of grooming as laid in the standard of the hotel.Maintain good personal hygiene and cleanliness in all culinary departments, keep HACCP STANDARDS at all times.To support Sous Chef and Head Chef in Training staffs MQA approved system, records to be available for each individual staff.Ensure all equipment used are well maintained, in good working order and to log any defects and report to the Manager.Take care of daily food preparation and duties assigned through the superior to meet the standard and have the quality set by the Chef.Consults daily with Sous Chef and Executive Chef on the Daily Requirements functions and also about any last-minute events.Check daily reservation and mep according to occupancy.Monitor stock movement and be responsible for ordering in his section.Maintain proper rotation of products in all chillers, freezers, dry store to minimize wastage / spoilage (FIFO).Follows the instructions and recommendations from the immediate superior to complete the daily tasks.Adhere to all recipes given by the Restaurant Chef.I need to be fully involved in making all recipes for Breakfast, lunch, pool bar snacks, beach, IRD, dinner service, special events menus.Ensure all mise en place to be ready on time for Breakfast, Lunch and Dinner serviceMaintain Consistency on all prepared food served during breakfast, lunch and dinner at all time.Check periodically expiry dates and proper storage of all food items in the section required.To report any maintenance issues to the Chef de Partie or Sous Chef.To be flexible and willing to help all restaurant kitchen at busy times if required.Involve in learning new technics from supervisors.Always seek and share freely with the superior for innovative ideas.Consistently offer professional, friendly and proactive guests service while supporting fellow colleagues.Liaise daily with outlets chefs to keep open lines of communication regarding guests feedback.Follow all safety and sanitation policies when handling food and beverages.Establishing and maintaining effective inter departmental working relationships.Having good interaction with guests while working on the buffet station.Full awareness of all menu items, the recipes, methods of production and presentation standards.Ensure highest guest satisfaction, quality, operating and food costs  on an ongoing basisInvolve firmly achieving budgeted food cost and reducing wastage, to make profit. About YouThe ideal candidate should have at least a school certificate or high school certificate. The candidate should have at least 2 years of experience in the same role in an International Ultra-Luxury Resort. A valid food handler’s certificate is a must.Apply on our career page: https://jobs.kerzner.com/job-invite/18490/

    Pointe de Flacq, Flacq, Mauritius

    Phone: 401 1688

    Apply Via:

    Daisyrani.guddoye@oneandonlylesaintgeran.com

     

     

     

  • Beach Waiter

    The beach waiter is responsible to ensure that guests coming on the beach are warmly welcome.
     
    Job Summary:Provide quality and personalize service in a warm environment whereby guests feel blown away by service provided. Key Duties and Responsibilities:The Beach Waiter is responsible to ensure that guests coming on the beach are welcomedKey Duties and ResponsibilitiesCollecting clean beach towels and terry covers from laundryAlign sun beds and beach tables under beach kiosksCleaning of sun beds, beach tables and towels box in allocated stationM.E.P of beach towels and terry covers on sun bedsM.E.P of service and do not disturb flagsM.E.P on water and cold towels in each stationWelcome guests on the beachHelp guests to choose their kiosksSet towels on guests’ sun bedsServe complimentary water and cold towels to guestsRespond to service flagsTake food and beverage ordersServe food and beveragesClear soiled plates and empty glasses form guests’ beach tablesClean guests’ sunglassesRespond to any guests’ need and requestClear soiled beach towels and terry coversAbout You:The ideal candidate should have at least a school certificate. The candidate should have at least 2 years of experience in the same role in an International Ultra-Luxury Resort and must be fluent in written and spoken English and French. Food handler’s certificate is a must. 

    Pointe de Flacq, Flacq, Mauritius

    Phone: 401 1688

    Apply Via:

    Daisyrani.guddoye@oneandonlylesaintgeran.com

     

     

     

  • Valet

    To clean, supply and provide services for guest rooms, suites, guest corridors, garden borders as per the hotel standards, this is an outline and is not limited to the mentioned and may require adjustments in duty as the operation demands.
     
    Key Duties and ResponsibilitiesTo attend duty on time in correct uniform and well groomed.Attend daily briefing at the beginning of each shift.Be fully trained on resort standards and procedures required to carry out daily tasks.To follow the resorts key control policyProceed to HSK office to receive the task sheet for the day.Use and maintain all chemicals, supplies and equipment as per resort standards.Clean all guest corridors pertaining to the section, garden borders, empty ashtrays, ensure wet floors are dry when rainingFill pantries with necessary par level of linen.Clean, replenish the linen in guest rooms as per resort standards.Clear and clean the pantry, empty garbage, bring down the soil linen .Prepare the “cleaning Service bag “for the next day.Carry out and complete daily task control sheet.Carry out and complete all daily assigned tasks as per resort standards.Report malfunctioning tools, incidents, and guest room issues correctly to supervisor as per resort standards.Report lost and found articles as per resort standards.Report in-room safe issues as per resort standards and policies.Report unusual guest behavior or activities as per resort standards.Have thorough knowledge of the layout of the guest rooms and corridors, and all HK storage spaces with what they hold.Follow resort health and safety policies and procedures.Attend training when required by the department and resort.Carry out any other job related duties when requested by your immediate Manager/HOD.Work as scheduled to a rotating roster will include morning shift, afternoon and evening shift and overnight shifts, this will also include weekends and public holidays ( as per Mauritian Law ). About YouThe desired qualifications for this role are at least a School Certificate and a National Certificate Level 3 in any given field. The ideal candidate should at least have 2 years of experience in the same role in an international ultra-luxury resort and must be fluent in written and spoken English and French. The candidate should have the physical capabilities to be able to do consistently do reasonable lifting, moving bending raising of arms, and be on your feet for majority of duty.

    Pointe de Flacq, Flacq, Mauritius

    Phone: 401 1688

    Apply Via:

    Daisyrani.guddoye@oneandonlylesaintgeran.com

     

     

     

  • Spa Attendant

    Responsible for performing spa set up and close down procedures and ensuring all guest amenities are replenished throughout the day.
     
    About the RoleSpa Attendants are responsible for delivering exceptional levels of hygiene and cleanliness in all aspects of the spa operation in line with ESPA and Hotel brand standards, whilst delivering excellent five star client care. Key Duties and ResponsibilitiesSet up and close down the spa as per the brand standards set down by ESPA and Hotel, using relevant checklists.Carry out a regular walk through of the entire spa to ensure cleanliness, working facilities, adequate stock levels of guest amenities and linens, removal of dirty linen, candles lit and checking flower displays.Ensure client lockers are turned around quickly with the appropriate amenities and presentation.Removal of dirty linen from the spa without disturbing the client experience, delivering it to the relevant housekeeping area.Maintain the cleanliness and adequate stocking of the therapist preparation areas.Liaise with relevant F&B outlets to receive refreshments for the spa ready for opening and refreshing throughout the day.Aid therapists in setting up for treatments and clearing away after.Assist to all other members of staff at all times including therapists, reception support and gym staff.Courtesy to guests at all times offering assistance where required.Maintain a good knowledge of treatments and services offered in the spa to assist with guest enquiries.Attend to guests in both the relaxation and waiting areas ensuring that they are comfortable as well as offering refreshments.Support reception by guiding guests to changing rooms, as well as pointing out the location of heat experiences and relaxation areas and explaining their use.Monitor the maintenance of all equipment and facilities within the spa and fitness area, reporting any issues to Hotel Maintenance.Maintain the cleanliness of the entire Spa in particular the changing rooms, toilets, and showers plus relax areas. These should be kept in a neat, tidy and sanitary manner in accordance with ESPA and Health and Safety Standards.Maintain a high standard of appearance and personal hygiene as laid down by the Head Therapist/ Spa Manager.Always be punctual and prepared in advance of starting work.Perform any other duties deemed reasonable by management showing flexibility to cover areas outside the listed responsibilities About YouThe ideal candidate should have at least a school certificate. The candidate should have at least 1 year of experience in the same role in an International Ultra-Luxury Resort and must have the knowledge on proper chemical use.

    Pointe de Flacq, Flacq, Mauritius

    Phone: 401 1688

    Apply Via:

    Daisyrani.guddoye@oneandonlylesaintgeran.com